We use Amazon EC2 for running containerized applications and as a server. It is a core component of our operations, supporting multiple platforms like ECS and EKS. Additionally, we're planning to use it for AI-driven projects.
AWS Lead at +OneX
Effortless server scalability with good flexibility and integration
Pros and Cons
- "Amazon EC2's flexibility and ease of configuration were found to be very valuable."
- "We found Amazon EC2 to be pricey."
What is our primary use case?
How has it helped my organization?
Amazon EC2 helps us maintain high availability for our services. It provides the ability to quickly spin up new servers, which is crucial for keeping production workloads running smoothly, especially when encountering service crashes. The high stability of EC2 also makes it a reliable component of our operations.
What is most valuable?
The ability to quickly spin up servers is crucial. Amazon EC2's flexibility and ease of configuration were found to be very valuable. The solution is versatile, integrating well with other AWS services such as ECS and EKS and supporting security and authentication with Identity and Access Management.
What needs improvement?
The pricing model could be improved. We found Amazon EC2 to be pricey.
Buyer's Guide
Amazon EC2
February 2025
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For how long have I used the solution?
We have been using the solution for four years.
What do I think about the stability of the solution?
The stability of Amazon EC2 is perfect. It is a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability as a five out of ten since EC2 itself does not scale; additional services are required for scalability.
How are customer service and support?
We have never needed technical support since the documentation is usually sufficient.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Fargate before. However, it wasn't sufficient for our needs due to certain limitations.
How was the initial setup?
The initial setup is easy. I would rate it as ten out of ten. We follow our deployments via code, which is automated.
What about the implementation team?
We handle deployment internally with just one person running the pipeline.
What was our ROI?
The main value we have gained is the ability to consistently service our customers.
What's my experience with pricing, setup cost, and licensing?
We are paying about $1,500 a month for one of the services. I'd rate the pricing as six out of ten for being expensive.
Which other solutions did I evaluate?
We have not considered alternate solutions since everything we do is on AWS, and we couldn't think of leaving AWS.
What other advice do I have?
Make sure to choose the right instances for your workloads to avoid overpaying. Ensure that you are consistently patching and upgrading your operating systems to avoid vulnerabilities.
I'd rate the solution ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 9, 2024
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Solutions Architect at a financial services firm with 1,001-5,000 employees
Customizable AMI, good on-prem connectivity, and good load balancing
Pros and Cons
- "I like the AMI-related features. A very good feature of this solution is the customizable AMI. It is a very good feature provided by Amazon. The encryption technologies are also very good. We are using KMS, etc."
- "They can build automatic features for ENSS or network drive. They have the Control-M feature. Similarly, they should have a feature for the network drive that can be mapped. I have not seen such a feature. They have a lot of products but those are quite costly. There is no cheaper option available for the EC2 instance for syncing two drives. If these features are available, it would be good."
What is our primary use case?
We are using EC2 for a couple of things. We have integration with Control-M. We have on-prem integration with the on-prem Control-M systems, and we are using EC2 for that. We are also using EC2 for ECS as a worker node.
What is most valuable?
I like the AMI-related features. A very good feature of this solution is the customizable AMI. It is a very good feature provided by Amazon. The encryption technologies are also very good. We are using KMS, etc.
Load balancing of EC2 is another good feature. If we have a group of EC2s, automated load balancing or auto-scaling is there. Auto Scaling features are very good features.
The connectivity with on-prem is also very much supported. We didn't face any problems there. We had a requirement to integrate with the Control-M system, which transfers the files from one system to another system. For some reason, we were not able to use the ready-made or out-of-box feature provided by Amazon. We had to basically simulate the whole thing with EC2, and we didn't face any problems with this integration.
Another good feature is that we can go and create EC2 over the cloud service. It has also been very useful for data science purposes.
What needs improvement?
They can build automatic features for ENSS or network drive. They have the Control-M feature. Similarly, they should have a feature for the network drive that can be mapped. I have not seen such a feature. They have a lot of products but those are quite costly. There is no cheaper option available for the EC2 instance for syncing two drives. If these features are available, it would be good.
What do I think about the stability of the solution?
It is stable. So far, there have been no issues. I didn't get any complaints regarding EC2.
What do I think about the scalability of the solution?
There might be more than 200 people working on EC2.
How are customer service and support?
I didn't contact them for this solution.
How was the initial setup?
It is straightforward. When I first brought up the EC2 instance, I was still learning, and it hardly took 5 to 10 minutes.
What other advice do I have?
I would recommend this solution to others. I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Amazon EC2
February 2025
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Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
Sr. DevOps & Cloud Manager at Applied Solar Technologies India Pvt. Ltd.
Has different family types for computing
Pros and Cons
- "My company uses the tool for cloud monitoring. We have a production, staging, deployment, and testing environment in AWS. However, we do not use the managed service of AWS yet. My team uses the required parameters for security like VPC, firewall, gates of security as well as the external layer of the app."
- "The tool’s stability could be better."
What is our primary use case?
We have a team to manage cloud solutions. My company uses the tool for cloud monitoring. We have a production, staging, deployment, and testing environment in AWS. However, we do not use the managed service of AWS yet. My team uses the required parameters for security like VPC, firewall, gates of security as well as the external layer of the app.
What is most valuable?
The features depend on the use cases. We have different family types for computing. There is the R series for databases. For general purposes, there are the N series and the C series. RCE is for DL based kinds of things.
What needs improvement?
The tool’s stability could be better.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the stability of the solution?
The solution is stable and I would rate it a seven out of ten. My company is practicing to improve the architecture as per the requirements.
What do I think about the scalability of the solution?
The solution is scalable. We have already implemented the requirements of production in frontend ALBs. This will help us move as per the request of the microservice and monolithic parts. There are more than 700-800 users for the tool in our company. Our company’s departments use it for different applications.
How are customer service and support?
We manage and do everything on our own. In case we are stuck at any point, we buy tech support from AWS.
How was the initial setup?
The initial setup is both straightforward and complex. The tool’s Microsoft base and microservices parts are complex while the other monolithic base is really good. The solution’s monolithic base architecture is simple and straightforward.
We use cloud permission for SaaS code and services for which there are templates. My team needs an hour to deploy the entire architecture for any new project. We are able to create insights for new projects.
We have templates on the cloud solution where my team checks the requirements. After pushing the parameters, we can create a new structure for the project in an hour or so. There is no need to manually create or increase anything.
What about the implementation team?
We have in-house strength to do the deployment. My team upgrades themselves with certificate education. Our company doesn’t need third-party support right now. If anything critical arises, then we will buy AWS credit for the support from them.
What other advice do I have?
I would rate the solution a nine out of ten. I like the product’s performance. We have a different methodology where we check the work and evaluate how it is beneficial and how we can reduce the costs. My company is working on this. We use the solution for temporary use cases. My team uses it to build, produce and monitor the cloud versions. If there is a need to scale up or down, we will do that. Amazon EC2 has auto-load elastic LV.
The solution is stable and we have never faced any downtime with it. We also have an alarm system where we get ticket notifications. Our applications have never been down and we are happy with Amazon EC2.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure analyst specialized in cloud computing at IT2GO Solutions
Diverse server range, high availability, and helpful resource connections
Pros and Cons
- "The greatest benefit of Amazon EC2 is its versatility, including the diverse range of servers available and the ability to connect to various resources."
- "Amazon EC2 could improve the console view. The ability to see the console view directly would be helpful, similar to what VMware has. Additionally, when the system is rebooting we are able to see a screenshot of the UI, but it would be a lot better if we could interact directly with the console level."
What is our primary use case?
I am using Amazon EC2 for migration of on-premise to the cloud.
How has it helped my organization?
Our objective is to assist our customers in transitioning their infrastructure to Amazon AWS or another cloud provider. We aim to alleviate their workload by migrating to Amazon EC2. The initial phase involves utilizing Amazon EC2.
What is most valuable?
The greatest benefit of Amazon EC2 is its versatility, including the diverse range of servers available and the ability to connect to various resources.
What needs improvement?
Amazon EC2 could improve the console view. The ability to see the console view directly would be helpful, similar to what VMware has. Additionally, when the system is rebooting we are able to see a screenshot of the UI, but it would be a lot better if we could interact directly with the console level.
For how long have I used the solution?
I have been using Amazon EC2 for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
I rate the stability of Amazon EC2 a ten out of ten.
What do I think about the scalability of the solution?
Amazon EC2 scales well.
I rate the scalability of Amazon EC2 a ten out of ten.
How are customer service and support?
I rate the support from Amazon EC2 a nine out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
I have seen a return on investment using Amazon EC2, but I am not sure about our customers. We see the flexibility of the solution where our customers do not.
What's my experience with pricing, setup cost, and licensing?
The licensing of Amazon EC2 is expensive. Microsoft Windows Servers are expensive to license.
What other advice do I have?
If you're planning to use Amazon EC2, I recommend thoroughly testing your servers beforehand. This is especially important if you're migrating from an existing server to Amazon EC2, as there can be issues with transferring the entire image. To avoid any problems, make sure to test the image you're importing before the migration process.
I rate Amazon EC2 an eight out of ten.
I gave my rating of eight because they are lacking in console access.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Data Engineer at Seven Lakes Enterprises, Inc.
Low-maintenance solution that provides scalability options and simple generation upgrades
Pros and Cons
- "The most valuable features are the scalability options, low maintenance, and options to upgrade. AWS support is also pretty good. The generation upgrade is pretty simple and standardized."
- "Support doesn't share or give insights on OS-based issues. That needs to improve because if someone is buying an EC2 instance with the Windows server and SQL license, the client expects that there will be a minimum level of support."
What is our primary use case?
I'm using this solution for my company. We use multiple versions according to our needs and different types of instances and OS, like Windows, Linux, or auto-based.
The solution is deployed on a private cloud.
We have collaborated with AWS on different new service launches and POC, but we are not partners officially. We are a third party.
What is most valuable?
The most valuable features are the scalability options, low maintenance, and options to upgrade. AWS support is also pretty good. The generation upgrade is pretty simple and standardized. Earlier when I gave a review, we were struggling with it, but now the process is straightforward and standardized. We would love it to be automated, but the way it is right now is okay.
What needs improvement?
We buy EC2 instances, we buy OS, and we also pay for OS licenses. Support doesn't share or give insights on OS-based issues. That needs to improve because if someone is buying an EC2 instance with the Windows server and SQL license, the client expects that there will be a minimum level of support. We are not looking for Dell support or troubleshooting, but we definitely look for issues that are complex at the OS level, generally.
We would also like to see a better logging mechanism, which can be helpful for the product or generation. An additional feature should be better OS-level support for loggings, which are visible only to AWS support. There should be a way to at least have admin-level access to those so that we can analyze better, or if they come up with the automated generation upgrade. Once you deploy those solutions, you end up using them for years, and in that generation change for those EC2 instances happen. So, automating those will be key.
For how long have I used the solution?
I have been working with this solution for almost five months.
How are customer service and support?
Support is pretty good.
Which solution did I use previously and why did I switch?
I have had a little bit of experience with Microsoft Azure. We evaluated it directly in the cloud.
If we compare different cloud providers, Microsoft has its own advantages, but EC2 is catching up quickly.
The advantage Microsoft has just depends on the typical use case. If you are a Microsoft customer and have been a customer for a few years, then you will probably find it easier to handle Azure than AWS. AWS has its certified AMIs available. But native support of Azure is better in terms of those technologies. Similarly, people generally find that AWS is a bit cheaper, but there are personal preferences or design concepts, which will be handled better depending upon the use case or tech stack in different cloud providers.
How was the initial setup?
Gradually, it has improved. Initially, it was complex but it's pretty standard now. It will depend upon who is installing it, their experience, and their familiarity with that cloud provider. Given that we have two rounds of experience, we found it to be pretty straightforward. If someone is new to AWS, it will probably take more time.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable, but there is definitely an opportunity to lower it in instances which are of a higher configuration, because they have been typically used for the long term. There should be custom plans that cater to certain customers who have their uses. The reserved instances prices for SQL server are not that great. We definitely look for such things.
We are exploring different managed database services, like RDS and Serverless Aurora. There is a scope of implementation on those services, which are pretty new, and most capabilities which are available in instance-based services are not available in Aurora Serverless.
What other advice do I have?
I would rate this solution 7 out of 10.
I will say AWS EC2 is a great place to start. Microsoft Azure is also good. The solution will be dependent upon the exact use case, but AWS EC2 is a good place to start.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Environmental engineer at Coventry Building Society
Very expensive solution
Pros and Cons
- "I use it for NextCloud and for developer purposes."
- "The price could be better, and it could be more affordable. Because I run my own servers, the prices are quite high."
What is our primary use case?
I use it for NextCloud and for developer purposes. Mainly, I've got pipelines and Go CD pipelines.
What needs improvement?
It would be great if Amazon EC2 were available for free. Currently, I only use free resources. To explain, my servers cost me £50 to purchase and configure, resulting in a total cost of £100 per server. In contrast, Amazon EC2 charges me between £500 to £1000 annually for a server.
Therefore, the price could be better, and it could be more affordable. Because I run my own servers, the prices are quite high.
For how long have I used the solution?
I have been using Amazon EC2 for a year now.
What do I think about the stability of the solution?
The stability of the solution is okay. I would rate it a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
It's not easy to set up, but I'm making it easier. I maintain the solution myself.
What about the implementation team?
For deploying the Amazon EC2, it's quick and easy. I use a system called Nixos, which creates the whole server for you based on your configuration.
What's my experience with pricing, setup cost, and licensing?
Amazon EC2 is a pay-as-you-go service.
What other advice do I have?
Overall, I would rate the product a one out of ten. I wouldn't recommend other people to use the solution. My issue with Amazon is not with the product but with the company's ethics. I wouldn't trust them with anything so I would rate it a one out of ten. In January 2020, Amazon closed down a billion-dollar company just because it was a competitor to Twitter, and they thought Donald Trump would get an account on it. They broke all their contracts, destroyed the company, and left them unable to recover. That's why I don't trust Amazon as far as I can throw them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Executive Head of Technology at Imbali Customised Solutions (Pty) Ltd.
It is simple to install and deploy, but it makes installing an LLS certificate on WordPress difficult
Pros and Cons
- "The flexibility of the security features is what is interesting."
- "The only issue with EC2 is that it makes it difficult to install an LLS certificate on your WordPress website that you have deployed inside that virtual machine. That becomes complicated."
What is our primary use case?
We use Amazon EC2 for our virtual machines. For example, if a client wants thier website to work with WordPress, we can use EC2 to spin up a virtual machine and then run WordPress in that environment.
What is most valuable?
The flexibility of the security features is what is interesting.
What needs improvement?
The only issue with EC2 is that it makes it difficult to install an LLS certificate on your WordPress website that you have deployed inside that virtual machine. That becomes complicated. S3 is straightforward. But when you're hosting with EC2 then it becomes a problem.
I would like to see more user-friendly WordPress licensing. I am referring to WordPress LLS certificates. WordPress-hosted websites, otherwise, are very stable because the RDP never has these issues.
I am a software developer, I also use it to host my own application service. In our company, we also create systems. I use it to run other servers inside an EC2 virtual machine. It's accessible, and it is stable.
For how long have I used the solution?
I have been working with Amazon EC2 for three years.
What do I think about the stability of the solution?
Amazon EC2 is very stable. I have no issues with the stability of Amazon EC2.
What do I think about the scalability of the solution?
Amazon EC2 is a scalable solution.
We have two Amazon EC2 clients.
How are customer service and support?
I have never had to use technical support for Amazon Web Services in general.
Which solution did I use previously and why did I switch?
I am a consultant on all of the services that I have listed. F3, EC2, WorkMail. Obviously, F3 goes with Route 53.
I have been working with all of the products listed for three years.
I am starting from scratch with support and everything.
WorkMail is a bit expensive per user. That is something they must correct.
They provide excellent service, but it is too expensive for South Africans. We are losing clients because the price my clients pay for email alone is nearly equal to the price they pay for an entire Microsoft Office license, which includes email.
Where they will have Microsoft Word and other productivity tools, as well as email. And you will pay nearly that much for an email with WorkMail. It's far too costly. That is unaffordable.
How was the initial setup?
The initial setup is straightforward.
It works immediately. It's fast.
What's my experience with pricing, setup cost, and licensing?
You pay as you use it.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Amazon EC2 a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT consultant at mptechconsult
Enables organizations to increase storage according to their needs and helps with business continuity and disaster recovery
Pros and Cons
- "The scalability and elasticity are helpful."
- "Accessibility must be improved."
What is most valuable?
The scalability and elasticity are helpful. The elastic nature of the product helps us as our need for storage increases. I like the whole product. It gives us peace of mind. We are assured that we will not have performance issues due to hardware failure. I enjoy the freedom to have more space and increase my storage as and when I like. It's a stellar product.
What needs improvement?
Accessibility must be improved. It is important to know how fast we can get to the solution. It would be nice if the interface would pop up without much loading. The product must be faster and more flexible. It will make a big difference.
For how long have I used the solution?
I have been using the solution for around one year.
What do I think about the stability of the solution?
The tool’s stability is good. We chose the product for its stability. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is very scalable. I can migrate, move, and convert it into a different machine. We have about 500 customers online. We also have internal users actively using, developing, and testing the tool.
How are customer service and support?
The support team is very responsive. We have a good in-house team. We receive support whenever we need it. It's never been a challenge. It's been a smooth experience.
How was the initial setup?
The setup is straightforward. The deployment took about a week.
What was our ROI?
We have seen an ROI on the tool. The cloud solution is more expensive than the on-premise products. However, the tool provides a lot of surety for infrastructure, business continuity, and disaster recovery. It would be much more expensive for me to deal with business continuity and disaster recovery in-house for an on-premise tool. We have not achieved break-even yet, but we are happy with how our customers respond and the service they receive. It is more important to us for now.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly subscription fee. The price can be improved.
What other advice do I have?
We deal with customers. The data is critical for us. People who want to use the solution must just start using it and get familiar with it. It will make all the difference in the world. Overall, I rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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