We use EC2 to configure the Kubernetes environment clusters and to reconfigure Kubernetes by applications and microservices.
Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees
Scalable and flexible solution for configuring Kubernetes
Pros and Cons
- "The most valuable feature is EC2 is scalable, so when you want to move to market, you don't need to wait until your provision is fast, you can just go and provision it and then easily install your application."
- "The ease of migrating applications could be improved."
What is our primary use case?
What is most valuable?
The most valuable feature is EC2 is scalable, so when you want to move to market, you don't need to wait until your provision is fast, you can just go and provision it and then easily install your application. We can also size the instances correctly based on our requirements, so for example, there are multiple instance types and families, and we can choose according to the requirement, which is very convenient.
What needs improvement?
The ease of migrating applications could be improved.
For how long have I used the solution?
I've been using EC2 for more than three years.
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What do I think about the stability of the solution?
EC2 is stable, but it depends on the architecture - if you don't protect it with other control and security mechanisms, it'll be cumbersome.
What do I think about the scalability of the solution?
EC2 is scalable, you can just go and provision it and then easily install your application.
How are customer service and support?
Normally when we have operations issues, we escalate tickets to the support team, and they've always responded on time.
How was the initial setup?
The amount of time it takes to install depends on how you configure and how many instances of EC2 you want.
What's my experience with pricing, setup cost, and licensing?
We have a monthly primary account that pays for the licensing, with multiple accounts below it. So whenever we want to have a new solution, we create a new account under the paying account.
What other advice do I have?
I would give this solution a rating of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect Grade I at a tech services company with 5,001-10,000 employees
Provides a level of elasticity that enables flexibility for memory and backup features
Pros and Cons
- "Configuration can be changed at any time and it's very scalable."
- "The IP changes whenever we restart which is frustrating."
What is our primary use case?
We don't use all the many features of EC2, we use it mainly for standalone application deployments, and we have auto-scaled and configured it for data storage. It's a domain use case, so we are deploying some specific applications in EC2, and maintaining them.
What is most valuable?
I like that we can change the configuration whenever we need. We can scale up our requirement so that if we want to add more CPU, we can do it. If we want to add more memory or backup features, we can do that. We're also able to configure some elastic file system so that we can extend the memory or the space in which we want to store the data. That elasticity is quite a dynamic configuration of the machine and a feature we use often. Amazon provides good tutorials and free access to them for a year.
What needs improvement?
Amazon has a very dynamic IP. Whenever we restart the machine, the IP gets changed. If you're using a cheaper machine IP, the configuration has to be changed. There are workarounds but it's an issue that could easily be solved. It would be great if Amazon could add additional services into the free tier so that people can explore and add to their knowledge base.
For how long have I used the solution?
We've been using this solution for two years.
What do I think about the stability of the solution?
The stability is very good. We haven't faced any downtime or glitches.
What do I think about the scalability of the solution?
This solution is very scalable.
How are customer service and support?
We have not had to connect with the support team because they provide us with a platform for self-service.
How was the initial setup?
The initial setup is very easy and takes about half a day. We're also able to configure some scripts for auto setup. We used one DevOps person from our team to implement the solution. We have automated most things so there's no requirement for maintenance. The solution doesn't require constant monitoring.
What other advice do I have?
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Amazon EC2
February 2025
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
General Manager at Yokogawa
Easy to use, saves on physical space, and capable of expansion
Pros and Cons
- "The product is easy to set up."
- "If the solution was cheaper, if the price was less, it would be better."
What is our primary use case?
I installed the Windows server using EC2, and I set up some product programs.
What is most valuable?
The product is easy to use.
It can scale up.
The product is easy to set up.
There is no need to have physical space to set up a server in.
What needs improvement?
If the solution was cheaper, if the price was less, it would be better.
For how long have I used the solution?
I've used the solution for three or four years.
What do I think about the stability of the solution?
It is quite a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution scales very well. People can expand easily.
I'm not sure how many people use the solution.
How are customer service and support?
I've never contacted technical support. Other colleagues may have; however, I haven't.
Which solution did I use previously and why did I switch?
We only ever used an on-premises solution. We've never used anything cloud-related.
How was the initial setup?
The setup is very easy. It's not overly difficult.
I'm part of the setup and support team.
What's my experience with pricing, setup cost, and licensing?
We'd like the solution to be cheaper.
We pay a monthly fee for licensing. I'd rate the pricing five out of ten.
What other advice do I have?
I'd recommend the solution to other users and companies.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at Streams Tech, Inc.
Good load balancing, useful features, and easily expands
Pros and Cons
- "We don't have to worry about scalability issues or maintenance or security. It's all taken care of."
- "The solution is pretty expensive."
What is our primary use case?
We're primarily using the solution for deploying our application.
What is most valuable?
We like that the cloud features are manageable. We don't need to do anything to manage them.
We don't have to worry about scalability issues or maintenance or security. It's all taken care of.
It's a powerful product, and we can do everything in just a few clicks.
What needs improvement?
They could try to improve everything incrementally. They're working on improvements all the time. It would be ideal if they could continue to refine the product so there were fewer and fewer things customers would have to worry about. They could improve their own people so that things like security continue to get better and better.
They could improve their images. They're working on doing that now.
The solution is pretty expensive.
For how long have I used the solution?
I've been using the solution in my current project. It's been more than six months.
What do I think about the stability of the solution?
It's a stable product. There are no bugs or glitches, and it doesn't crash or freeze it is reliable.
What do I think about the scalability of the solution?
Most of the cases are using Amazon EC2 in our production deployment, so maybe most of the people are using Amazon EC2 with other features for containers. There are about 90 people on the product right now.
How are customer service and support?
I've never dealt with support. If someone needs to reach out to support, it would be my supervisor, not me. Therefore, I can't speak to how helpful they would be.
How was the initial setup?
We go right to Amazon and create a machine. It takes ten to 20 minutes, so the process is pretty fast in terms of setting up.
What's my experience with pricing, setup cost, and licensing?
The cost varies from machine to machine. When we create a machine, they estimate how much it will cost. It is more expensive than other products.
What other advice do I have?
We're an Amazon partner.
I'm not sure which version of the solution I'm on.
If a new user wants to use Amazon EC2 for their professional work or their deployments, then they need to think about the cost. The cost of the cloud is a bit higher compared to other things. They need to also consider the settings and functionality in Amazon EC2. They really need to look at their use case and scenario. However, it is something worth trying for testing purposes.
I'd rate the solution eight out of ten. It's made out life easier. We don't have to worry about scalability or maintenance any longer. It also offers good load balancing and other kinds of features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Founder & CEO at a tech services company with 1-10 employees
Encryption of the data being saved and cloud storage very helpful
Pros and Cons
- "The Key Management Service (KMS) feature is very helpful for security. It encrypts the data that is being saved. Cloud storage is also very helpful, and it could be AWS S3, which a lot of people use."
- "They should fix the key pair name functionality and provide the ability to assign multiple key pair names to an EC2 instance. It is a key pair feature, and it provides you the ability to actually log into the server. It is basically like a password. In terms of new features, it should have the ability to increase and decrease the instance size based on certain times of the day. We should be able to do this without turning off the EC2 instance. Currently, you have to turn it off and then turn it back on. It should also have HTTPS or SSL integration."
What is our primary use case?
I build solutions in the infrastructure of my clients. I use Amazon EC2 in their AWS cloud.
With EC2, there are many different operating systems that you can use. If we were to talk about the size, I use the T2 and T3 instances and central apps for production and for Windows.
What is most valuable?
The Key Management Service (KMS) feature is very helpful for security. It encrypts the data that is being saved. Cloud storage is also very helpful, and it could be AWS S3, which a lot of people use.
What needs improvement?
They should fix the key pair name functionality and provide the ability to assign multiple key pair names to an EC2 instance. It is a key pair feature, and it provides you the ability to actually log into the server. It is basically like a password.
In terms of new features, it should have the ability to increase and decrease the instance size based on certain times of the day. We should be able to do this without turning off the EC2 instance. Currently, you have to turn it off and then turn it back on. It should also have HTTPS or SSL integration.
For how long have I used the solution?
I have been using this solution for five years now.
What do I think about the stability of the solution?
It is a very powerful platform. I feel very comfortable and confident while deploying on this platform. I also feel confident in telling my clients that it is very stable and very reliable.
What do I think about the scalability of the solution?
I know it can scale. I have no doubts about its scalability.
How are customer service and technical support?
I have used their technical support, and I would say that they are pretty responsive and helpful.
Which solution did I use previously and why did I switch?
EC2 was the first service that I used. If we are talking about cloud platforms, I actually started with Azure eight years ago. I went for the AWS platform because it had a maturity of services over Azure in the past, that is, a year or two ago. If I were to do it over again, I would choose Azure based on what the customer needed at that point in time.
How was the initial setup?
I am pretty technical, so I kind of knew how to do it. I also use Hydra. When comparing both platforms, I would say that AWS is just a bit more confusing or complex.
What other advice do I have?
I would recommend identifying the active directory configuration of your clients. The majority of client type integrations will have some active directory involved, and they also have Office 365 now. Getting a better understanding of that configuration will help the solution implementer in using the AWS platform.
I would rate Amazon EC2 a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Security Engineer at a tech services company with 201-500 employees
An affordable, mature, and organized product that is very scalable and provides very good support
Pros and Cons
- "The product is very mature and organized."
- "The GUI used to deploy EC2 must be improved."
What is our primary use case?
We have a lot of use cases. Some of our customers have deployed their SIEM solutions on EC2 instances. Our company has also deployed a couple of business applications on EC2 instances.
What is most valuable?
The product is very mature and organized. I haven't had any issues with any of the AWS services.
What needs improvement?
The GUI used to deploy EC2 must be improved. Azure’s GUI is more guided compared to EC2’s GUI.
For how long have I used the solution?
I have been using the solution for five to six years.
What do I think about the stability of the solution?
If I buy only one EC2 instance with fewer resources but use it for many resources without putting it in the Auto Scaling group, the tool will not be stable. If I deploy the solution according to AWS's best practices and recommendations, it will be scalable. If I deploy it under Load Balancing or Auto Scaling, it will automatically go up and down as per the demand, and we have to pay for only what we use. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The product is very scalable. The scalability depends on the deployment architecture. Our clients who have big infrastructures are using the product. They have multiple accounts. My own organization is also using the solution. We are planning to increase the usage.
How are customer service and support?
The support is very quick. Everything is guided pretty well. AWS’s support is always very good.
How was the initial setup?
The initial setup is easy. The product is cloud-based. If I am buying the solution for many CPUs, it might take two to three hours. It will take four to five hours if I'm deploying with fewer resources.
The deployment process is pretty simple. We can go to the EC2 dashboard and create an instance if we have an AWS account subscription. The product would guide us with the help of dropdowns. It will ask us how many resources we want, how much storage we want, which security group we want to integrate, and what kind of Access Control we want to integrate. There’ll be a lot of questions, and we just need to select the answers.
What about the implementation team?
EC2 is like a virtual machine. It doesn’t require a whole team for deployment. The number of people required for deployment depends on the complexity of the deployment.
What's my experience with pricing, setup cost, and licensing?
We need to pay a monthly license fee for the product. The pricing also depends on the type of instance we use. Reserved Instances are dedicated to a single user and cost more. If we use Spot Instances, we must pay for what we use. It will be added to our monthly bill. It is not an expensive solution.
What other advice do I have?
Azure uses Sentinel, which is dedicated to security information and event management. However, AWS does not have a centralized solution for SIEM. AWS is using security hubs like GuardDuty, but it is for different purposes. We have to log in to these dashboards separately. AWS needs to have a centralized SIEM solution.
People who want to use the product must consider the future predictability and decide whether they need a single EC2 instance or a Load Balancing or Auto Scaling infrastructure deployment and deploy accordingly.
Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Data Connect Technologies Pte Ltd
Good value, easy to set up, and reliable
Pros and Cons
- "The product is easy and quick to set up."
- "The support could be more responsive."
What is our primary use case?
We typically use the solution for the web server.
What is most valuable?
The solution can scale. It's very easy.
It offers excellent value.
The product is easy and quick to set up.
We have found it to be stable and reliable.
What needs improvement?
The support could be more responsive.
For how long have I used the solution?
I’ve used the solution for four years. It's been a while.
What do I think about the stability of the solution?
It’s a stable product. There are no bugs or glitches and it doesn’t crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The solution is scalable.
We have at least 20 people on the solution currently.
How are customer service and support?
Technical support is better if the customer signs up for the support package. If they do not have a support package, getting help takes longer.
How was the initial setup?
The initial setup is very straightforward.
The deployment typically takes about two days. It does not take long. It can be handled by one department. We run it 24/7 and have it at about five financial institutions.
What about the implementation team?
We handled the initial setup in-house. We did not need any outside assistance.
What's my experience with pricing, setup cost, and licensing?
The cost of the product is reasonable. It’s not overly expensive.
What other advice do I have?
We are encouraging our customers to go to the cloud. It’s aligned with our business.
I would recommend the solution. I’d rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Service Delivery Manager / Architect at a tech services company with 201-500 employees
Good user interface with great built-in monitoring and very good documentation
Pros and Cons
- "All of my lower maintenance overheads are taken care of. I don't have to worry about it."
- "Technical itself could be a bit more helpful, especially when it comes to integration assistance. When we talk to the technical team, often it's some issue with integration and they'll tell us to talk to the other company. Often, the other company will look at everything and not see an issue from their end and then we are at an impasse."
What is our primary use case?
We've been using the solution basically for provisioning our development in a less production-heavy environment.
What is most valuable?
It's been quite easy for solutioning.
It's easy to manage.
There's a lot of support from the built-in framework.
The integration has been great.
The solution is very stable. We haven't had any issues in that regard.
The user interface is great.
The built-in monitoring is great. The reporting and analytics are pretty decent.
All of my lower maintenance overheads are taken care of. I don't have to worry about it.
There's great documentation available.
What needs improvement?
The issue that I have seen, earlier, not now, maybe around 2014, was that the ports that we wanted to deploy to weren't all open. In general, we need to have a specific request made to get these ports opened. We had to go through a little bit of analysis and it was not quite straightforward. We needed to raise a request to open such ports. That was the only problem I've not seen it in a long time, and that was with AWS in a special case. However, these days, I don't have any such port issues right now. We don't have any custom ports used at this point in time.
Technical support could be more helpful when it comes to dealing with integration issues.
For how long have I used the solution?
I've been dealing with the solution for three or four years now.
What do I think about the stability of the solution?
The solution is pretty stable. We haven't had any issues with it per se. It's not buggy or glitchy. It doesn't freeze.
What do I think about the scalability of the solution?
We build department dashboards for schools in the United States, so there are a number of users using it at any given time. It's likely in the hundreds of users.
How are customer service and technical support?
Support is okay. I'm not talking about the support from the team perspective, but rather from the framework. It's the mission framework side of it. The framework has got a lot of features, which supports the monitoring, and other things. It's all how you configure it.
If a person does need help troubleshooting, there's great documentation available for them.
Technical itself could be a bit more helpful, especially when it comes to integration assistance. When we talk to the technical team, often it's some issue with integration and they'll tell us to talk to the other company. Often, the other company will look at everything and not see an issue from their end and then we are at an impasse.
The technical support teams should understand how to give some pointers with their experience due to the fact that AWS is huge and vast and spread across different industries, and different regions. They should have some kind of knowledge or insights. We can't be the only clients facing these issues. I'm not sure if this is an issue across the board, or just a problem with the current team we're dealing with.
In the end, in a specific example, we were trying to use Monitor with AWS and we really tried to make it work. However, it did not. AWS did not help us, and from iMonitor's side, everything should have just worked.
How was the initial setup?
As long as you are prepared with the groundwork, the implementation is okay. You need to have the specifications ready in terms of what kind of environment you want to create.
Once you know what kind of environment you want to create it takes about five to ten minutes. That's all.
We only have one person that handled the deployment and maintenance. It was a pretty easy build, so it doesn't even really take up a person's full time.
We don't even really have any maintenance overhead. For us to actually deploy one particular individual or a resource for a full FTE isn't necessary. This is due to the fact that the infrastructure, the framework commission, has a lot of things that are already taken care of from a maintenance perspective and from a monitoring perspective. It's an easy job that isn't time-consuming.
We'll continue to use the solution in the future. We may expand its usage.
What about the implementation team?
We did not get someone to help us with the implementation. We handled the solution in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing is fine. It's not too expensive.
That said, if you don't have the right model in place, then the cost factor could be one thing that people need to think about because it's based on usage. For example, how long the server is up and running will contribute to the cost.
The model needs to be very concrete and work on how we want to use it. Based on that, if these factors are not known and if you don't take care of this, then the cost factor might go up as so it'll only take that one week to take care of any issues. We've never faced such a scenario because we are very clear on how we want to use it every time.
What other advice do I have?
We're just a customer.
I'd recommend this solution to others.
Overall, on a scale from one to ten, I'd rate it at a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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