We are using this solution for relational DB servers, application servers, and IaaS. We are also using it for SMTP and HTTP services, for compute services.
Lead Data Engineer at Seven Lakes Enterprises, Inc.
Offers compute services with a stable and maintenance-free structure, but the upgrade process needs improvement
Pros and Cons
- "The most valuable feature of this solution is the ability to have standard operating systems along with the Windows, Linux operating systems, and their maintenance-free structure, which we prefer."
- "One of the challenges is the AMI upgrades."
What is our primary use case?
What is most valuable?
The most valuable feature of this solution is the ability to have standard operating systems along with the Windows, Linux operating systems, and their maintenance-free structure, which we prefer.
What needs improvement?
One of the challenges is the AMI upgrades. For example, EC2 is running on a different AMI, and when we are trying to upgrade, it has mandatory manual processes involved. This is a problem for us. This is an area that we are looking forward to being taken care of or augmented.
Also, when we start doing upgrades, we start losing network connectivity.
We have some issues with the cost, as it's expensive.
They don't have much in the way of optimized support or OS-level support. Also, there is not much visibility in terms of the upgrade. This is an issue that we are facing at the moment.
We would like to see it have something quicker. When we reboot the EC2 instance, the time it takes to come up is a little on the higher side. We are not sure if it is better on the reserved instance, but with the on-demand instances, it's not great. There is no easy way that a preliminary support guy can quickly check why the system is down, or whether there is a network issue or not. These are things that are still convoluted and could be simplified.
For how long have I used the solution?
I have been using this solution for more than eight years.
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What do I think about the stability of the solution?
The stability is fine, we don't have any issues.
What do I think about the scalability of the solution?
This solution is easy to scale, but it is not easy to change the generation or the instance title. If you are in the same generation it's fine, but upgrading older generations to new generations is painful.
We have more than 80 users in our company. Most of the users are using it daily. The Dev tech team uses it daily.
How are customer service and support?
We have a premium support license and they are efficient, but we have a few instances where the technical support was not very good. A few cases for support were not good but for the most part, they are efficient.
How was the initial setup?
The initial setup is simple with a few moderate complexities, but it's ok.
What about the implementation team?
We did not use an integrator or reseller, we managed ourselves.
What's my experience with pricing, setup cost, and licensing?
The costs are quite high. For our usage, the cost is approximately $20,000 to $23,000 per month.
What other advice do I have?
Know your use cases. You have to analyze your load and use case before you select a particular EC2 machine. You also need to look into the availability and the stability of that particular version of EC2 that you are going for.
Mainly Windows is secure, but Linus and others are difficult to secure.
I would rate this solution a seven out ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Algorithms at Stealth Startup
Stable solution with straightforward deployment
Pros and Cons
- "I would recommend this solution to others who want to start using it."
- "I would like to see as much automation for data validation as possible in the future."
What is our primary use case?
My primary use case for Amazon EC2 is running specific Windows programs on the cloud and collecting data from them.
What needs improvement?
I would like to see as much automation for data validation as possible in the future.
For how long have I used the solution?
I have been working with Amazon EC2 for two years.
What do I think about the stability of the solution?
I think it's a stable solution.
What do I think about the scalability of the solution?
My impression is that this solution is scalable. We currently have four people using this solution and we have plans of expanding that number.
How are customer service and support?
I would rate Amazon's tech support team a nine out of ten, with one being bad and one being excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was straightforward and easy. While the initial setup was simple, we had some problems with Glue scripts. We ran into some problems, but we found a way around them.
It took around 20% of our staff to do this deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
I think this is a very expensive solution and I would like it to be cheaper.
What other advice do I have?
I would recommend this solution to others who want to start using it.
I would rate Amazon EC2 a nine out of ten, with one being poor and 10 being excellent.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Amazon EC2
December 2024
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Director & Chief Executive at The Bank of East Asia, Limited
It's a good solution for web applications, but it's a little expensive
Pros and Cons
- "The setup is straightforward and it takes around an hour."
- "EC2 is a little expensive."
What is our primary use case?
We use EC2 for some web-based applications. We have around 10 users.
What is most valuable?
EC2 is good.
For how long have I used the solution?
I have been using EC2 for about half a year.
What do I think about the stability of the solution?
EC2 is stable.
What do I think about the scalability of the solution?
EC2 is scalable.
Which solution did I use previously and why did I switch?
We previously used on-premise hardware.
How was the initial setup?
The setup is straightforward and it takes around an hour.
What's my experience with pricing, setup cost, and licensing?
EC2 is a little expensive.
What other advice do I have?
I rate Amazon EC2 seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Security Operations Centre at Deloitte
Computing service used in a personal capacity that has the ability to auto-scale resources based on requirements
Pros and Cons
- "I like EC2 because of its simple workload and the ability to configure VPCs and security groups."
- "This solution could be improved with better pricing. If you continue using this solution over a long period of time, your costs may accumulate."
What is our primary use case?
I use this solution in my personal capacity for computing capacity. I use the free tier service.
What is most valuable?
I like EC2 because of its simple workload and the ability to configure VPCs and security groups.
What needs improvement?
This solution could be improved with better pricing. If you continue using this solution over a long period of time, your costs may accumulate. I would also like a way to move my on-prem workload into the cloud.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
Yes, this is a scalable solution. You can configure the solution for auto-scaling which scales any available resource that you want.
How are customer service and support?
I have not had any reason to contact tech support.
How was the initial setup?
The initial setup is very straightforward. It took five minutes for me to set it up.
What about the implementation team?
I completed this myself as I use this solution for personal use.
What's my experience with pricing, setup cost, and licensing?
I use the free tier, although I have paid for some services that are not free. The overall cost of this solution depends on the services you use.
What other advice do I have?
I would recommend Amazon EC2 to other people.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at MATR
Beneficial VMs, highly scalable, and straightforward setup
Pros and Cons
- "The most valuable feature of Amazon EC2 is the virtual machines that are available."
- "We have had some downtime using the solution."
What is our primary use case?
We are using Amazon EC2 for automation testing.
What is most valuable?
The most valuable feature of Amazon EC2 is the virtual machines that are available.
What needs improvement?
If the cost of the solution was lower it would be a benefit.
For how long have I used the solution?
I have been using Amazon EC2 for approximately four years.
What do I think about the stability of the solution?
We have had some downtime using the solution.
I rate the stability of Amazon EC2 a nine out of ten.
What do I think about the scalability of the solution?
We have approximately 25 people using the solution. We do not plan to increase our usage.
I rate the scalability of Amazon EC2 a ten out of ten.
How are customer service and support?
The support in my limited usage was satisfactory.
Which solution did I use previously and why did I switch?
I did not use other solutions similar to Amazon EC2.
How was the initial setup?
The initial setup of Amazon EC2 was straightforward and did not take long approximately 20 minutes. We deployed the solution manually.
What about the implementation team?
The solution was deployed in-house with two to three people.
What was our ROI?
We have received a return on investment using Amazon EC2.
What's my experience with pricing, setup cost, and licensing?
Reducing the price of the solution could lead to an improvement.
What other advice do I have?
I rate Amazon EC2 a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect Grade I at a tech services company with 5,001-10,000 employees
Provides a level of elasticity that enables flexibility for memory and backup features
Pros and Cons
- "Configuration can be changed at any time and it's very scalable."
- "The IP changes whenever we restart which is frustrating."
What is our primary use case?
We don't use all the many features of EC2, we use it mainly for standalone application deployments, and we have auto-scaled and configured it for data storage. It's a domain use case, so we are deploying some specific applications in EC2, and maintaining them.
What is most valuable?
I like that we can change the configuration whenever we need. We can scale up our requirement so that if we want to add more CPU, we can do it. If we want to add more memory or backup features, we can do that. We're also able to configure some elastic file system so that we can extend the memory or the space in which we want to store the data. That elasticity is quite a dynamic configuration of the machine and a feature we use often. Amazon provides good tutorials and free access to them for a year.
What needs improvement?
Amazon has a very dynamic IP. Whenever we restart the machine, the IP gets changed. If you're using a cheaper machine IP, the configuration has to be changed. There are workarounds but it's an issue that could easily be solved. It would be great if Amazon could add additional services into the free tier so that people can explore and add to their knowledge base.
For how long have I used the solution?
We've been using this solution for two years.
What do I think about the stability of the solution?
The stability is very good. We haven't faced any downtime or glitches.
What do I think about the scalability of the solution?
This solution is very scalable.
How are customer service and support?
We have not had to connect with the support team because they provide us with a platform for self-service.
How was the initial setup?
The initial setup is very easy and takes about half a day. We're also able to configure some scripts for auto setup. We used one DevOps person from our team to implement the solution. We have automated most things so there's no requirement for maintenance. The solution doesn't require constant monitoring.
What other advice do I have?
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Systems Administrator at a tech services company with 1-10 employees
Stable, scalable and simple to implement
Pros and Cons
- "Stable, scalable, and simple to implement."
- "Current inability to change the resource service levels."
What is our primary use case?
EC2 and VPC are two services that are quite interconnected. EC2 is the Amazon console that uses the host resources in the data centers to launch servers, instances and services with VPC as the networking part.
What is most valuable?
This is a great solution that's stable, scalable and simple to implement.
What needs improvement?
We sometimes need to change the resource service levels, whether it's to expand or contract. Amazon doesn't offer that option so the way things work now, changes can't be made without scheduling downtime or preventing users from using the service for a period while changes are made. I would like to see servers upgrading or downgrading on the fly without the end user even noticing the change. It would be life-changing for us.
For how long have I used the solution?
I've been using this solution for about four years.
What do I think about the stability of the solution?
The solution is very stable. There are instances storage servers distributed on multiple hosts in the data centers and even if there's a failure we're unaware of the disruptions. The solution is stable 24/7, 365 days a year, and we know we can rely on it.
What do I think about the scalability of the solution?
The solution is scalable, we have over 1,000 users.
How was the initial setup?
The initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are paid monthly for the whole package. That includes the resources that the server is utilizing, plus the operating system along with any database license, such as Microsoft SQL, that you are using. It's quite expensive.
What other advice do I have?
This is an amazing solution although it's not suitable for every company.
They lose one point because the price is quite high so I rate this product nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software developer at TAIGLE LLC
Easy to deploy, scalable, and stable
Pros and Cons
- "The most valuable feature is autoscaling."
- "Currently in the autoscaling process if we have multiple issues we are not able to connect some of the VPC through the SMS."
What is our primary use case?
We use the solution to host our backend servers.
What is most valuable?
The most valuable feature is autoscaling.
What needs improvement?
I would like the ability to connect SMS to EC2 using the VPC endpoint. Currently in the autoscaling process if we have multiple issues we are not able to connect some of the VPC through the SMS.
For how long have I used the solution?
I have used the solution for two years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution has an autoscaling feature making it very scalable.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is straightforward. We follow an internal document for deployment and it takes around 15 minutes to implement.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We are using a pay-as-you-go model.
What other advice do I have?
I give the solution a nine out of ten.
We require two people for deployment and maintenance.
I recommend the solution to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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