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General Manager at a tech vendor with 10,001+ employees
Real User
Dec 29, 2022
Easy to use, saves on physical space, and capable of expansion
Pros and Cons
  • "The product is easy to set up."
  • "If the solution was cheaper, if the price was less, it would be better."

What is our primary use case?

I installed the Windows server using EC2, and I set up some product programs. 

What is most valuable?

The product is easy to use.

It can scale up.

The product is easy to set up. 

There is no need to have physical space to set up a server in. 

What needs improvement?

If the solution was cheaper, if the price was less, it would be better. 

For how long have I used the solution?

I've used the solution for three or four years. 

Buyer's Guide
Amazon EC2
January 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,768 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is quite a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution scales very well. People can expand easily.

I'm not sure how many people use the solution. 

How are customer service and support?

I've never contacted technical support. Other colleagues may have; however, I haven't.

Which solution did I use previously and why did I switch?

We only ever used an on-premises solution. We've never used anything cloud-related. 

How was the initial setup?

The setup is very easy. It's not overly difficult. 

I'm part of the setup and support team. 

What's my experience with pricing, setup cost, and licensing?

We'd like the solution to be cheaper. 

We pay a monthly fee for licensing. I'd rate the pricing five out of ten. 

What other advice do I have?

I'd recommend the solution to other users and companies. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md. Keiuom Miah - PeerSpot reviewer
Software Engineer at a tech services company with 11-50 employees
MSP
Dec 23, 2022
Good load balancing, useful features, and easily expands
Pros and Cons
  • "We don't have to worry about scalability issues or maintenance or security. It's all taken care of."
  • "The solution is pretty expensive."

What is our primary use case?

We're primarily using the solution for deploying our application.

What is most valuable?

We like that the cloud features are manageable. We don't need to do anything to manage them.

We don't have to worry about scalability issues or maintenance or security. It's all taken care of.

It's a powerful product, and we can do everything in just a few clicks. 

What needs improvement?

They could try to improve everything incrementally. They're working on improvements all the time. It would be ideal if they could continue to refine the product so there were fewer and fewer things customers would have to worry about. They could improve their own people so that things like security continue to get better and better. 

They could improve their images. They're working on doing that now. 

The solution is pretty expensive.

For how long have I used the solution?

I've been using the solution in my current project. It's been more than six months. 

What do I think about the stability of the solution?

It's a stable product. There are no bugs or glitches, and it doesn't crash or freeze it is reliable. 

What do I think about the scalability of the solution?

Most of the cases are using Amazon EC2 in our production deployment, so maybe most of the people are using Amazon EC2 with other features for containers. There are about 90 people on the product right now.

How are customer service and support?

I've never dealt with support. If someone needs to reach out to support, it would be my supervisor, not me. Therefore, I can't speak to how helpful they would be. 

How was the initial setup?

We go right to Amazon and create a machine. It takes ten to 20 minutes, so the process is pretty fast in terms of setting up. 

What's my experience with pricing, setup cost, and licensing?

The cost varies from machine to machine. When we create a machine, they estimate how much it will cost. It is more expensive than other products.

What other advice do I have?

We're an Amazon partner. 

I'm not sure which version of the solution I'm on. 

If a new user wants to use Amazon EC2 for their professional work or their deployments, then they need to think about the cost. The cost of the cloud is a bit higher compared to other things. They need to also consider the settings and functionality in Amazon EC2. They really need to look at their use case and scenario. However, it is something worth trying for testing purposes.

I'd rate the solution eight out of ten. It's made out life easier. We don't have to worry about scalability or maintenance any longer. It also offers good load balancing and other kinds of features. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Amazon EC2
January 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,768 professionals have used our research since 2012.
BenNnatuanya - PeerSpot reviewer
Manager, Security Operations Centre at a computer software company with 10,001+ employees
Real User
Nov 16, 2022
Computing service used in a personal capacity that has the ability to auto-scale resources based on requirements
Pros and Cons
  • "I like EC2 because of its simple workload and the ability to configure VPCs and security groups."
  • "This solution could be improved with better pricing. If you continue using this solution over a long period of time, your costs may accumulate."

What is our primary use case?

I use this solution in my personal capacity for computing capacity. I use the free tier service. 

What is most valuable?

I like EC2 because of its simple workload and the ability to configure VPCs and security groups.

What needs improvement?

This solution could be improved with better pricing. If you continue using this solution over a long period of time, your costs may accumulate. I would also like a way to move my on-prem workload into the cloud.

For how long have I used the solution?

I have been using this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

Yes, this is a scalable solution. You can configure the solution for auto-scaling which scales any available resource that you want.

How are customer service and support?

I have not had any reason to contact tech support.

How was the initial setup?

The initial setup is very straightforward. It took five minutes for me to set it up. 

What about the implementation team?

I completed this myself as I use this solution for personal use. 

What's my experience with pricing, setup cost, and licensing?

I use the free tier, although I have paid for some services that are not free. The overall cost of this solution depends on the services you use. 

What other advice do I have?

I would recommend Amazon EC2 to other people.

I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RakeshChouhan - PeerSpot reviewer
Solution Architect Grade I at a tech services company with 5,001-10,000 employees
Real User
Oct 4, 2022
Provides a level of elasticity that enables flexibility for memory and backup features
Pros and Cons
  • "Configuration can be changed at any time and it's very scalable."
  • "The IP changes whenever we restart which is frustrating."

What is our primary use case?

We don't use all the many features of EC2, we use it mainly for standalone application deployments, and we have auto-scaled and configured it for data storage. It's a domain use case, so we are deploying some specific applications in EC2, and maintaining them.

What is most valuable?

I like that we can change the configuration whenever we need. We can scale up our requirement so that if we want to add more CPU, we can do it. If we want to add more memory or backup features, we can do that. We're also able to configure some elastic file system so that we can extend the memory or the space in which we want to store the data. That elasticity is quite a dynamic configuration of the machine and a feature we use often. Amazon provides good tutorials and free access to them for a year. 

What needs improvement?

Amazon has a very dynamic IP. Whenever we restart the machine, the IP gets changed. If you're using a cheaper machine IP, the configuration has to be changed. There are workarounds but it's an issue that could easily be solved. It would be great if Amazon could add additional services into the free tier so that people can explore and add to their knowledge base. 

For how long have I used the solution?

We've been using this solution for two years. 

What do I think about the stability of the solution?

The stability is very good. We haven't faced any downtime or glitches.

What do I think about the scalability of the solution?

This solution is very scalable. 

How are customer service and support?

We have not had to connect with the support team because they provide us with a platform for self-service.

How was the initial setup?

The initial setup is very easy and takes about half a day. We're also able to configure some scripts for auto setup. We used one DevOps person from our team to implement the solution. We have automated most things so there's no requirement for maintenance. The solution doesn't require constant monitoring. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
William Fernandes - PeerSpot reviewer
VP - Cloud & DevSecOps at a tech services company with 11-50 employees
Real User
Sep 28, 2022
Reliable, customer friendly support, and highly scalable
Pros and Cons
  • "The scalability of Amazon EC2 is good. However, the stability can depend on what service I am using."
  • "Amazon EC2 could improve by having integration with other cloud systems, such as Azure, and Google Cloud which would be good. Additionally, having integration with on-premise systems would be appreciated."

What is our primary use case?

We use Amazon EC2 for Windows and Linux systems. Additionally, we use it for UAT and load balancing.

What needs improvement?

Amazon EC2 could improve by having integration with other cloud systems, such as Azure, and Google Cloud which would be good. Additionally, having integration with on-premise systems would be appreciated.

Most of the clients are worried about getting completely dependent on a cloud provider. For example, if you develop everything using Amazon AWS services, then you get stuck with them, that's a worry today. There are people who are asking for cloud-agnostic implementation or services.

For how long have I used the solution?

I have been using Amazon EC2 for approximately four years.

What do I think about the stability of the solution?

Amazon EC2 is stable.

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good. However, the stability can depend on what service I am using.

How are customer service and support?

The support is very good, they are customer friendly and use case-based experience.

I rate the support from Amazon EC2 a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Amazon EC2  it's not straightforward. You need an Amazon AWS engineer to use it because there is a steep learning curve. It's not very difficult to find someone with AWS skillsets. 

After four years of use if we want to log and create an EC2 instance it is very easy. Once you have a solution architect or you have an Amzon AWS engineer on your team, it's easier to do.

What other advice do I have?

I would recommend this solution to others and Azure. This is a fantastic solution, it provides the basic requirement for any cloud. They make available computing space or a server to use for customers.

I rate Amazon EC2 an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohammad Yasin - PeerSpot reviewer
IT and Procurement Executive at a marketing services firm with 51-200 employees
Real User
Top 5
Aug 30, 2022
Beneficial adaptability and scalable
Pros and Cons
  • "The most valuable features of Amazon EC2 are content delivery and adaptability."
  • "Amazon EC2 could improve the stability."

What is our primary use case?

We are using Amazon EC2 for computing.

What is most valuable?

The most valuable features of Amazon EC2 are content delivery and adaptability.

For how long have I used the solution?

I have been using Amazon EC2 for approximately two months.

What do I think about the stability of the solution?

Amazon EC2 could improve the stability.

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good.

How are customer service and support?

I have not used technical support from Amazon EC2.

Which solution did I use previously and why did I switch?

I did not use other solutions prior to using Amazon EC2.

What's my experience with pricing, setup cost, and licensing?

I am using the tier three Amazon service. I am not going to use another solution other than Amazon EC2 because here in Pakistan there are some payment issues for solutions abroad.

What other advice do I have?

I rate Amazon EC2 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Mitchell - PeerSpot reviewer
MSP Architect at a comms service provider with 11-50 employees
Real User
Jul 31, 2022
Reliable with good technical support
Pros and Cons
  • "The ethernet configuration is stable and the product is reliable."
  • "Lacks sufficient tools to help users minimize their costs."

What is our primary use case?

Our primary use case is for migrating Linux boxes to Windows boxes. We deal mainly with small and medium-sized businesses that are looking to move away from on-prem hardware to the cloud. We are customers and I'm an MSP architect.

What is most valuable?

The most valuable feature of this product is its reliability. Its ethernet configuration is stable and they provide good technical support. 

What needs improvement?

I'd like to see more tools to help our clients minimize their costs. The company could provide tips on savings. A couple of our clients have taken a pay-as-you-go model when they configure and they're paying a lot more money than they need to. 

What do I think about the stability of the solution?

The solution is stable as is the backend infrastructure.

What do I think about the scalability of the solution?

The scalability is good whether you scale horizontally or vertically. A couple of clients scale out horizontally and the load balances help with that. 

How are customer service and support?

Customer support is actually quite good. They've been able to fix or guide me on the solution.

How was the initial setup?

I have experience with this product so the initial setup is easy for me. Some small businesses have their IT people, but others don't have the knowledge so I carry out an assessment for them. My medium sized clients have a couple of IT people who maintain the network side of things and the instances or the server aspect. If they have applications, then they have their own application people that take care of the application. Maintenance requires around three to five people. 

What's my experience with pricing, setup cost, and licensing?

The cost varies depending on how many instances you have and how long you run it. Our most recent customers were running around four instances, and their bill was between $1,500 to $2,000.

What other advice do I have?

It's important to have somebody familiar with the solution on board, especially if it's an organization that wants to move quickly. 

I rate this solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Application Architect - BI at a tech vendor with 10,001+ employees
Real User
Jul 1, 2022
Reliable, helpful support, and scalable
Pros and Cons
  • "Amazon EC2's most valuable feature I have heard from clients is easy provisioning. Provisioning is very quick and easy."
  • "Amazon EC2 could improve by reducing the price."

What is our primary use case?

We had a client which has a legacy application that wanted to move to the cloud without a cloud-native solution. What they did was they moved to Amazon EC2 and asked for virtual machines. They had an Oracle database and licenses, they were all provided by the client, and then they all moved to the Amazon EC2 environment.

What is most valuable?

Amazon EC2's most valuable feature I have heard from clients is easy provisioning. Provisioning is very quick and easy.

What needs improvement?

Amazon EC2 could improve by reducing the price.

For how long have I used the solution?

I have been using Amazon EC2 for approximately two years.

What do I think about the stability of the solution?

Amazon EC2 is stable.

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good.

Our client was a large company with approximately 1,000 using the solution.

How are customer service and support?

The support from Amazon EC2 is good. 

What was our ROI?

The ROI is similar to an on-premise version of my client's operations.

What's my experience with pricing, setup cost, and licensing?

The clients have found the billing of Amazon EC2 good, but the price could be less high. There is a monthly subscription to use the solution.

We have difficulty convincing potential clients of the benefits of using Amazon EC2, from their on-premise setup, when the cost is similar. They don't see the benefits. We face a lot of issues convincing them

What other advice do I have?

I would recommend this solution to others.

I rate Amazon EC2 an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user