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AppDynamics Browser Real-User Monitoring pros and cons

Vendor: AppDynamics

4.1 out of 5

15 reviews
93% willing to recommend

701 followers

Pros & Cons summary

AppDynamics Browser Real-User Monitoring provides visibility into user interactions, identifying gaps and bottlenecks to address issues efficiently. It offers insight into front-end metrics and JavaScript errors, correlating with back-end data. User journey analysis tracks interactions and conversion paths. Limitations include manual processes for business data, limited mobile testing support, lack of URL operation segregation, and high resource consumption due to agent installation. Installation of multiple synthetic agents is sometimes necessary.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

AppDynamics Browser Real-User Monitoring offers visibility into the end-user journey and interactions across regions.

It enables users to identify gaps and bottlenecks in the software effectively.

The platform provides extensive data to help businesses understand their user base and track user interactions.

It identifies errors in synthetic jobs and provides correlation between the front-end and back-end systems.

AppDynamics Browser Real-User Monitoring allows smooth connectivity to different applications, enhancing workflow management.

CONS

AppDynamics Browser Real-User Monitoring requires automatic capture and mapping of business journeys based on customer interaction on the browser.

Support for mobile testing and monitoring needs improvement.

Demands arise for customizable dashboards to monitor specific applications.

To enhance functionality, AppDynamics Browser Real-User Monitoring should receive updates from file config without needing IIS reset.

The agent's current performance impacts CPU and memory, and users prefer not having to install it on machines for the on-premises version.

AppDynamics Browser Real-User Monitoring Pros review quotes

Regional Director (CEER) at Perform IT Ltd

Mar 22, 2024

One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.

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reviewer1370079

Design Principal , Head of Tools ( Technology , Life Science and Business services) at BT - British Telecom

Jun 20, 2023

AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.

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Principal Consultant at Infosys

May 5, 2022

We can see the customer's path from their computer to the backend systems.

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AppDynamics Browser Real-User Monitoring

Free Report: AppDynamics Browser Real-User Monitoring Reviews and More

Learn what your peers think about AppDynamics Browser Real-User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.

832,138 professionals have used our research since 2012.

LS

Analyst Programmer at Québec Government

Sep 30, 2022

The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.

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RV

Rajkumar Reghu Varma

Infrastructure Architect -Application Dynamics at Kyndryl

Sep 14, 2022

It provides a lot of data, so it helps businesses identify their user base.

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reviewer1463868

Senior Performance Engineer at a financial services firm with 1,001-5,000 employees

Apr 21, 2021

It is a stable solution that helps address user issues well.

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TechOPS Division Manager at Onotio Teknoloji

May 6, 2020

The most valuable feature is the one that enables you to have visibility into the end-users journey.

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Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

Jan 30, 2025

The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows.

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BK

Bharath Babu Kasimsetty

Sr. Manager Digital & Technology at CBRE Group, Inc.

Aug 4, 2020

The most valuable feature is that we can see how our end-users are interacting with our application across regions.

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TechOPS Division Manager at Onotio Teknoloji

Sep 12, 2022

The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.

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AppDynamics Browser Real-User Monitoring Cons review quotes

Regional Director (CEER) at Perform IT Ltd

Mar 22, 2024

The pricing falls within the mid-range category.

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reviewer1370079

Design Principal , Head of Tools ( Technology , Life Science and Business services) at BT - British Telecom

Jun 20, 2023

AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites.

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Principal Consultant at Infosys

May 5, 2022

While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.

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AppDynamics Browser Real-User Monitoring

Free Report: AppDynamics Browser Real-User Monitoring Reviews and More

Learn what your peers think about AppDynamics Browser Real-User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.

832,138 professionals have used our research since 2012.

LS

Analyst Programmer at Québec Government

Sep 30, 2022

What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.

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RV

Rajkumar Reghu Varma

Infrastructure Architect -Application Dynamics at Kyndryl

Sep 14, 2022

They do not have robust documentation.

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reviewer1463868

Senior Performance Engineer at a financial services firm with 1,001-5,000 employees

Apr 21, 2021

If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions.

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TechOPS Division Manager at Onotio Teknoloji

May 6, 2020

AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.

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Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

Jan 30, 2025

One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging.

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BK

Bharath Babu Kasimsetty

Sr. Manager Digital & Technology at CBRE Group, Inc.

Aug 4, 2020

I would like to have customizable dashboards to use when I am monitoring certain applications.

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TechOPS Division Manager at Onotio Teknoloji

Sep 12, 2022

We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.

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Show 2 more reviews (out of 12)

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Product Categories

Product Categories

Application Performance Monitoring (APM) and Observability

Popular Comparisons

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New Relic vs AppDynamics Browser Real-User Monitoring

Elastic Observability vs AppDynamics Browser Real-User Monitoring

Grafana vs AppDynamics Browser Real-User Monitoring

Sentry vs AppDynamics Browser Real-User Monitoring

AWS X-Ray vs AppDynamics Browser Real-User Monitoring

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