AppDynamics Server Monitoring Reviews

We use the product to monitor some of our critical systems. We started using the solution for application performance monitoring.

The product has the ability to drill down to the errors whenever we have issues.

The solution has performance issues after we deploy the agent.

I have been using the solution for about three years.

The product is stable.

The initial setup was easy.

The tool is expensive.

I recommend the solution to others. Overall, I rate the product a seven out of ten.

We're using AppDynamics Server Monitoring for the IT infrastructure and server of the customers.

What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement.

AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding.

AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator.

What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive.

I've been using AppDynamics Server Monitoring for three years now.

AppDynamics Server Monitoring is a stable solution. Its stability is good.

AppDynamics Server Monitoring can be scaled up and down according to your needs, so it's a scalable solution.

I find the technical support for AppDynamics Server Monitoring interactive and quick. You can get support WebEx sessions, and if I would rate support from one to five, I'd give a five.

My company works with a lot of solutions as it's an integration provider. For example, I work with AppDynamics Server Monitoring, and a colleague works with SolarWinds. Another colleague works with Kubernetes. The team works with different monitoring solutions, including Nagios.

Setting up AppDynamics Server Monitoring is easy. It's not hard to implement. It's straightforward and quick, and even the architecture isn't that complex. The solution is easy to implement.

I'm rating the setup for AppDynamics Server Monitoring five out of five because it's very easy. Sometimes, you might find some difficulty, but the support team can help resolve that quickly.

The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great.

My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution.

On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two.

I'm using the monitoring solution AppDynamics Server Monitoring.

My rating for AppDynamics Server Monitoring is nine out of ten.

My company is a reseller/integrator of AppDynamics Server Monitoring.

My company uses AppDynamics Server Monitoring for server monitoring and end-to-end monitoring. The tool has an event alerting mechanism that lets people within the company know when any server is down so that you can raise a ticket, and the support team can work on that ticket.

The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring.

Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool.

An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly.

I'd like to see more details about each issue in the next release of AppDynamics Server Monitoring. For example, there's a server issue, and my team wants to identify the response time over SQL, but that detail is lacking. If AppDynamics could add slow query logs to AppDynamics Server Monitoring, that would be good.

Another feature I'd like the tool to have is the segregation of requests based on user sessions, for example, having a session ID, so it's easier to identify which session has an issue and needs solving and information on any transaction performed for that particular session. This feature would make integration in AppDynamics Server Monitoring easier.

I've been using AppDynamics Server Monitoring for almost eight years now.

AppDynamics Server Monitoring is a stable product.

AppDynamics Server Monitoring is a scalable product.

The technical support team for AppDynamics Server Monitoring is responsive and knowledgeable, so I like the support provided. Sometimes, it just takes time for the support team to solve custom application issues because that requires looking into the custom application details, the error behind the application, where's the plug to integrate, how to use the interface, etc.

My team contacts support every day. My team is happy with the support, but the only room for improvement is the time it takes for the AppDynamics Server Monitoring technical support team to resolve the issue. It could be faster because my team has set deadlines for integrating and making custom applications work.

I'd give AppDynamics Server Monitoring technical support a four out of five. The response time is good, but the resolution time needs improvement.

My team did a POC with Datadog. AppDynamics Server Monitoring is one of the best tools because it instantly gives you integration details, and you can integrate it more quickly than other solutions. For example, integrating Datadog took a lot longer because it required more steps and more levels to reach to complete the integration.

Initially, the setup process for AppDynamics Server Monitoring was straightforward. It was pretty easy, but when you go deeper into end-to-end monitoring, for example, it gets a little complicated because you need to integrate with your JDK and Java applications and pass on the logs. Setting up the RAM and the initial setup of AppDynamics Server Monitoring, it's easy, but as you go deeper, then it becomes complex.

I'm rating the initial setup for AppDynamics Server Monitoring as five on a scale of one to five because it was pretty easy.

We set up AppDynamics Server Monitoring in-house.

I cannot give information on the pricing for AppDynamics Server Monitoring because I'm not involved. I'm on the integration and technical side.

AppDynamics Server Monitoring has a lot of competitors in the market, but I evaluated Datadog.

I'm using a cloud product from AppDynamics for end-to-end monitoring called AppDynamics Server Monitoring.

Maintenance for AppDynamics Server Monitoring happens monthly. A team of five people does the patching for it.

A team of eight people works on AppDynamics Server Monitoring in terms of the initial integration, then another team will take charge, so I'm unable to give the exact number of users of the tool within the company.

My rating for AppDynamics Server Monitoring is nine out of ten because it's a good tool and only has minor areas for improvement.

It’s great that APM monitors in real-time. When we have an issue, we find out fairly quickly if there's a problem with our hardware.

For example, we were in crisis calls all last week. So, that's the first tool we look at to see what's going on and where the problem is. Then we start to troubleshoot from that point on.

One of the big things was the license management. It was just something I've been asking for over a long time, because we have several groups that use it so it get very clustered. The new feature with license management coming out, I've been waiting for it. That's going to be great for us. Should help us with a lot of problems.

We have had some stability issues for a few sites. I'm on the supply chain side so there have been a few. At distribution centers, we've had a few issues, but not as a whole. Only for a few pieces here and there we do.

We solve these by just looking at our code, see if the hardware is kind of lined up to see if it's a hardware issue or if it's networking. We look at the bigger picture basically.

We have not had any scalability issues.

We have used technical support a few times. They have been great. Last time we had to actually have them join our crisis call and they were able to join within the next 5 minutes, which was great.

We had several tools, but we never used them properly. Mainly because we had five different tools and were working five different things. We were trying to bring everything together, is basically where I think everybody came together with that balance.

Initial setup was very straightforward. The documentation is very clear. It's a matter of reading through it, but it's very straightforward.

I don't have the names on top of my head, but we looked at several other companies. I wasn't the one who made the decision, but again, mainly because the multiple pieces that you can look at with AppDynamics, that's what helped us the most.

When looking at a vendor, first of course is money and the features to see how valuable it's going to be. Our main requirement is, is it going to actually get us some revenue? The value of it versus the cost. That's the main thing.

I would give AppDynamics an 8/10. I guess we're not using it fully to what it's capable of and that's mainly on us. We're working with AppDynamics support to take it to the next step; actually properly fully using all aspects of it. That includes the server, utility, the infrastructure presets coming out, and basically using it for what it's supposed to be and not parts of it. Our rating is mainly because of us.

I would advise others to automate early on. Streamline a lot of it before getting started. That's going to save you a lot of time later on if you have thousands of JVMs running.

I have a B2B eCommerce website and we have some business transactions. For that, we have configured the business transactions in AppDynamics. Apart from that, we have a list of servers that we have configured in AppDynamics, to send us some sort of alert if there's something bad or the servers are in disguise or something.  

First, we use it to handle the business transactions alerting, and then the servers alerting. And second, we use it to create the dashboard so that we can get real-time updates on how the system is performing at around runtime.

I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics.

In terms of improvement, we have experienced bugs. I think the AppDynamics team is already aware of that and we follow up with them. They said that in the next release, they're going to cater to all those bugs.

I have been using AppDynamics for two years. 

I find it pretty comfortable and pretty stable. Obviously, there are always some sort of bugs that any product needs to handle, but otherwise, it is quite stable.

We have ten to fifteen employees who manage this solution.

Since we are an eCommerce B2B website and we do need the scalability at times, to scale down or scale up, AppDynamics really does not create trouble for us in such scalability possibilities. It's not that difficult in terms of scalability.

We use it daily. Since we are on eCommerce products and support roles, we need to check the performance of the website on a daily basis, even on an hourly basis.

I am quite satisfied with their support. Things are in shape. Things are good.

We use AppDynamics and Pingdom but then we are using both of the software to cater to different purposes. I really don't want to compare those two products, because those are serving different functionalities for us. They are both NPM, network performance monitoring systems, but then they are totally different from each other, and they serve different purposes.

It is easy to set up. We got help from AppDynamics, they initially helped us set up the configuration, and then we took it forward from there.

The entire setup has been completed for my website in a week.

I would advise that instead of generic metric business usage of this, instead, use a generic metric business transaction configuration, and go for the Business iQ part of AppDynamics. It's really powerful and it is in real-time. It gives output on real-time things.

I would recommend AppDynamics. It's a very powerful tool for any organization to implement.

I would rate it a seven out of ten. The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.

Our company uses the solution to track abnormalities and check connections for critical applications.

We had the solution on-premises but recently moved it to the SaaS platform. 

The solution offers great visibility that allows you to track where errors originated. 

The solution's features could be more mobile friendly.

I have been using the solution for four years. 

The solution is stable. 

The solution is very scalable. 

I have used technical support and rate it an eight out of ten. 

Positive

The setup was easy. 

It is difficult to quantify the amount of time needed for setup because ours depended on the development team's plans. 

We implemented the solution in-house. 

Although the solution is expensive, the ROI makes it more cost effective. 

The solution has a high cost. 

I recommend the solution because it is good for observability and drilling down to find the cause of issues. 

I rate the solution an eight out of ten. My rating would go up if the solution were more mobile friendly and cost effective. 

We use AppDynamics Server Monitoring to keep track of live errors, loads, calls per minute, etc.

We can view the server activities, including issues in the process, with a single click. In the case of a script, we can create one branch to learn about function failure and the reasons behind it.

The product's initial setup process needs improvement.

We have been using AppDynamics Server Monitoring for six months.

It is a stable platform.

We have 150 AppDynamics Server Monitoring users.

Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of tools. In such cases, getting assistance from the product's support team is easy.

The initial setup is complicated.

I rate AppDynamics Server Monitoring a seven out of ten. Its setup process is tricky. It is very different for every server. I recommend using Microsoft, Linux, and VMware as they have their monitoring tools.

We use the on-premise deployment model of this solution. 

Our primary use case of this solution is for monitoring our critical applications. The automated data dynamics enables us to monitor the performance of an application and unknowns.

A way that it has improved my organization is from its notifications. We can get notified on our mobile app. We get notified spontaneously for mission-critical applications. It notifies us that the incident is going to happen in the near future, it's a predictive notification. The notifications have been on target for us and have improved my organization. 

The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code. 

The solution should be coupled with its own analytic elastic search analytic model. It should push that data to other data models so the organization does not have to spend separately or to spend more on the analytics part. If a bank or any organization has its own dashboarding solution it should be able to push the data to that dashboarding solution. This is not available right now.

In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.

I have been using AppDynamics for two years.

It's a fairly stable product and I would say that they are longer lived than new applications that have been on boarded. 

Our entire command center is using this solution which is around 15 to 20 users.

Their technical support isn't great. The geographical distance and the response time it takes to respond to emails from the technical team is very slow. 

For the setup, you need a good understanding of the solution and how it works so I would say it's not that simple. It's not that complex either but if you have the right people in place, it should have a medium level of complexity. For banks, it can be a little more complex because it needs to comply with a lot of security guidelines. If you're not in a banking environment, it should be more straightforward.

The setup took us around two to three weeks. 

We consulted directly with AppDynamics for the implementation. The experience was good but the geographical distance was always an issue because we don't have local support available in the area. Otherwise, when the people were on the floor it was okay but when the people were not on the floor then definitely there were some problems there. 

We have definitely seen an ROI. If you have a critical application that needs to be monitored you will see your indirect ROI within two to three years and you'll have the happy customers, not usual complaints.

You don't have to pay. You only pay for the implementation partners if you choose to get help. 

I would say be cautious on the licensing model. You should understand your exact needs. If your needs are in line with what this solution offers then I would genuinely recommend going for this solution, otherwise, if not, it might be too costly. 

I think from the product perspective it's fine but on the implementation descriptions there are a lot of issues. It's challenging without support. If someone is looking into it they need to look for any local organization partners in their area.

I would rate it a seven out of ten.