I use Aruba Access Points in my company to support IoT network architecture.
Manager, Information Technology at Parag Milk Foods Ltd
A stable tool to support IoT network architecture
Pros and Cons
- "The most valuable feature of the solution is its stability."
- "The disadvantage of Aruba Access Points is experienced by me when I need it to offer me a long range of coverage."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is its stability.
What needs improvement?
The disadvantage of Aruba Access Points is experienced by me when I need it to offer me a long range of coverage. When it comes to some devices, where maximum users connect with Aruba Access Points, the range of coverage area it provides is reduced. When a large number of users join Aruba Access Point, they are provided with a very small range of coverage. The aforementioned aspect related to the product is an area where improvements are required.
In the future, I want Aruba Access Points to provide more scalability options. The scalability part of the solution comes into the picture, especially when considering the product's performance issues. More scalability options are required in the solution, especially during times when my company needs to switch users or shift them to some other area.
From an improvement perspective, Aruba's technical support team should consider providing a faster response to the queries raised by users.
Training for users related to Aruba's upcoming firmware releases should be provided.
Aruba Central is a good product, and users need similar capabilities in Aruba Switches and Aruba Access Points at a very low price point. Aruba provides its users with a lifetime hardware replacement, and I want the same thing in Aruba Central, wherein users get lifetime product support and switches. In short, Aruba should make it possible for users to incur a one-time cost for Aruba Central.
For how long have I used the solution?
I have been using Aruba Access Points since 2017. I am an end-user of the product.
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November 2024
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What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a out of ten.
What do I think about the scalability of the solution?
Aruba Access Points is a scalable product.
My company has 55 end users of the product.
How are customer service and support?
The support provided by the technical team of Aruba Access Points is neither good nor bad, meaning it lies somewhere in the middle.
Which solution did I use previously and why did I switch?
I use Cisco and Aruba in my company. I have been using Cisco since 2008. I would describe Cisco and Aruba as products that are very similar to each other.
How was the initial setup?
The product's initial setup phase was easy.
The solution is deployed on the cloud.
The solution can be deployed in less than 30 minutes.
What about the implementation team?
I can take care of the product's deployment phase by myself.
What's my experience with pricing, setup cost, and licensing?
Aruba is cheaper than Cisco.
My company needs to pay yearly for the licensing costs attached to the product. There are no additional payments towards the solution apart from its licensing costs.
What other advice do I have?
Currently, there is no maintenance required for the solution.
I recommend the solution to those who plan to use it.
I rate the overall solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Efficient provisioning with remote access control and an easy setup
Pros and Cons
- "The controller software, which can control multiple access points remotely, is very convenient."
- "There should be enhancements to support open Wi-Fi technology for seamless authentication across different access points."
What is our primary use case?
Our primary use case is to provide public Wi-Fi services initiated by the government. This includes deploying the solution in both indoor and outdoor venues. We demonstrate the use and speed of Wi-Fi 6E access points as part of this initiative.
What is most valuable?
The controller software, which can control multiple access points remotely, is very convenient. It makes the provisioning process simple and efficient. The controller comes in two models: a local controller and a cloud-based one.
What needs improvement?
There should be enhancements to support open Wi-Fi technology for seamless authentication across different access points.
For how long have I used the solution?
I have used the solution for about five years.
What do I think about the stability of the solution?
The stability of the Aruba Access Points is quite high. I would rate it at a nine out of ten.
What do I think about the scalability of the solution?
The scalability of the Aruba Access Points is excellent. I would also rate it at a nine out of ten.
How are customer service and support?
Technical support is generally good. However, it depends on whether it is handled by the company's engineer or the agent engineer. I would rate the support as eight.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Aruba Access Points, we used Lucas APs. Currently, we use both Aruba and Lucas, with the majority being Lucas. We sought out Aruba for their latest Wi-Fi 6E version.
How was the initial setup?
The setup is straightforward and user-friendly. I would rate it almost as a nine, indicating it's fairly easy.
Which other solutions did I evaluate?
We considered Lucas and domestic products alongside Aruba.
What other advice do I have?
I'd rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 22, 2024
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Aruba Access Points
November 2024
Learn what your peers think about Aruba Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Network Engineer at General Authority OF ZAKAT & TAX
A scalable and affordable product that helps find issues in devices and provides good technical support
Pros and Cons
- "The technical support is perfect."
- "The stability must be improved."
What is our primary use case?
We use the tool for our devices. We use it for laptops, wireless phones, and tablets.
What is most valuable?
The product helps find issues in devices.
What needs improvement?
The stability must be improved. Sometimes, the user gets disconnected from the network.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The tool’s stability is good. I rate the stability a seven out of ten.
What do I think about the scalability of the solution?
The tool is scalable. I rate the scalability a nine out of ten. We have 300 users. It is not extensively used.
How are customer service and support?
The technical support is perfect.
How was the initial setup?
The setup takes a long time. We took three months to complete the setup. The deployment process is the same as Cisco’s.
What about the implementation team?
We used consultants to deploy the solution. We had an issue with the access ID for the captive portal. The engineers couldn’t solve it at that time. It took too long. We used a pre-shared key. We needed three engineers and technicians for the deployment.
What's my experience with pricing, setup cost, and licensing?
The product is cheaper than Cisco and Huawei. We pay a yearly license fee.
What other advice do I have?
I will not recommend the tool to others. I wouldn’t want people to go through the issues I went through. Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT Department at B9 Beverages Pvt. Ltd.
An easy-to-use, durable, and reliable solution that requires no maintenance
Pros and Cons
- "The product is quite accessible and reliable."
- "The product should provide more coverage."
What is most valuable?
The product is quite accessible and reliable. It needs less or no maintenance. Once you install the solution, it keeps working. It needs very few upgrades. Aruba devices are quite reliable. We have found no defaults in the devices so far. The product is easy to use and easy to set up. Its durability is quite good.
What needs improvement?
The product should provide more coverage. The coverage provided should be equivalent to that of Cisco. It will be good if the product’s device provides coverage of at least 50 to 60 feet. The solution should increase security. The devices need to be more secure. Anyone who wants to hack or access the product can easily do it. The users do not receive any alerts if somebody is trying to access the tool.
For how long have I used the solution?
I have been using the solution for the last five years.
What do I think about the stability of the solution?
The stability is quite good. It is excellent. We bought the devices two to three years ago, and they still work constantly without any failure.
What do I think about the scalability of the solution?
The solution’s scalability must be improved. It should cover more number of people and area. I rate the scalability a seven out of ten. It will be great if scalability is increased a little more.
How are customer service and support?
We have not contacted support yet. If we have any problems, our local vendor is capable of supporting us. The product’s support would be great. If a local vendor can support us, then if I contact someone directly from Aruba, they would definitely be able to support us.
Which solution did I use previously and why did I switch?
Aruba and Ruckus work similarly. Cisco is a bit advanced in terms of security and manageability. We manage Cisco access points through one particular console. If anything goes wrong, then we can identify it easily. Cisco products are a little better in manageability. We frequently receive updates, but we can manage them well in advance through the console.
How was the initial setup?
The initial setup is quite easy. It is not a problem at all. We need not do much. We need an expert to set up Cisco. Deploying Aruba and Ruckus is as easy as plug-and-play.
What about the implementation team?
The deployment doesn’t even take ten minutes.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. The product is also good. I would rate the pricing an eight or nine out of ten. For four devices, we pay around INR 30,000. We only pay for the license and the device. There are no additional costs associated with the tool.
What other advice do I have?
The solution is fairly good. Anyone can use it. I will recommend Aruba. Overall, I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales & Support at a tech services company with 1-10 employees
Offers good documentation and is easy to manage
Pros and Cons
- "It has been a stable solution since its installation."
- "The product's prices are an area of concern. The product should be available at a lower price point."
What is our primary use case?
I use Aruba Access Points since we need access points in my office.
What is most valuable?
The most valuable feature of the solution stems from its pricing model.
What needs improvement?
The product's prices are an area of concern. The product should be available at a lower price point.
For how long have I used the solution?
I have been using Aruba Access Points for four years. I am a customer of Aruba.
What do I think about the stability of the solution?
It has been a stable solution since its installation.
What do I think about the scalability of the solution?
Around 20 people in my company use the product.
I have no plans to increase the use of the product in my company.
How are customer service and support?
Though I don't ask the product support team many questions, I feel that the technical team is good.
Which solution did I use previously and why did I switch?
I have experience with Cisco. I started to use Aruba Access Points because of its pricing model.
How was the initial setup?
The product's setup phase was easy.
The solution can be deployed in two or three hours.
What about the implementation team?
I installed the product myself in my company.
What's my experience with pricing, setup cost, and licensing?
My company needs to pay around 50,000 JPY to 1,00,000 JPY towards the licensing costs of the product on a monthly basis. Additional payments are to be made towards the maintenance and support costs of the product. My company has purchased bundled support from Aruba.
What other advice do I have?
My company uses the product for personal computer network connection, so we don't care about network performance.
I don't use the integration capabilities of Aruba Access Points.
The product is easy to manage.
The product enhances my company's operational efficiency in a good manner.
I recommend the product to others who plan to use it because it is easy to set up and integrate with multiple access points.
The product's documentation is enough for new users.
The product is promoted enough in my region, meaning it has a proper marketing strategy in place.
I have not tried to integrate Aruba with third-party solutions.
I rate the overall tool a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 18, 2024
Flag as inappropriateDeputy Manager Infra & Security at a manufacturing company with 1,001-5,000 employees
An easy-to-scale product that barely requires any maintenance
Pros and Cons
- "Aruba access points protect connectivity, and we don't get interference."
- "Going with a cloud solution will make dependency no longer a challenge from a connectivity point of view."
What is our primary use case?
We use Aruba access points for wireless connectivity, like connecting 30 to 40 users' laptops to the office Internet through WiFi access points.
How has it helped my organization?
Model 556 is a very stable and good product for users to access the Internet without any interference and disturbance while getting good speed. WiFi technologies are growing day by day. Where we had 2.4GHz and 5GHz earlier, OEMs now give devices that support 6GHz.
What is most valuable?
Aruba access points protect connectivity, and we don't get interference. The hardware is a throughput point and handles the required number of users. The product's capacity is proper, and we are not facing any challenges.
What needs improvement?
These days, every OEM gives services on their cloud. We want to move the wireless controller to our cloud. If a company has multiple offices in multiple locations, we need to direct connectivity without depending on any other location. Going with a cloud solution will make dependency no longer a challenge from a connectivity point of view. If you move an account, you get the freedom. You're not dependent on any other locations selling the same product.
For how long have I used the solution?
I've worked with Aruba Access Points for approximately ten years.
What do I think about the stability of the solution?
I rate Aruba access points' stability an eight out of ten. We've been using the product for a long time, and it is a very stable product.
What do I think about the scalability of the solution?
If you go with the cloud version, it's a good endpoint for user scalability. In-house you'll need to upgrade or change the hardware if the number of users or company size grows. I rate the scalability an eight out of ten. Approximately 500 users are using Aruba access points 24/7.
How was the initial setup?
I rate the initial setup an eight out of ten because the deployment is easy.
The deployment was a physical deployment that involved cabling parts, physically mounting the product on walls, and installing the AP on a roof. If you set up the product in an office, it will take one to two days.
While we needed one man to deploy the solution, we needed three or four people to handle the physical cabling and mounting. One person is sufficient for maintenance.
What about the implementation team?
We implemented the product in-house.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a six out of ten because it's not cheap or expensive.
What other advice do I have?
Someone considering using Aruba access points' cloud solution can choose it with WiFi 6 connected. As for the on-prem version, it depends on their requirements. If it's not a large setup, without many APs, they can choose the in-house solution.
I rate Aruba access points an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Engineering Technician at Solution Centre
Robust and reliable wireless networking solution that offers a range of positive features that enhance performance and user experience
Pros and Cons
- "It offers remarkable client-handling capacity."
- "I would appreciate for the higher-end models to offer the same signal strength as the older, smaller models, even while maintaining the latest standards, as this would enhance the overall network performance and coverage."
What is most valuable?
Its client match feature is crucial as it helps ensure that devices are optimally connected to the network. It enhances the quality of service by prioritizing media traffic and reducing potential disruptions. The roaming features are also essential and primarily managed through the MCC technology. It focuses on maintaining the quality of service during media traffic, ensuring a seamless user experience. When connecting multiple Access Points, users can independently select their feature controller technology. This simplifies management and deployment, as you only need to configure one AP, and it can then replicate settings to others. Another valuable aspect is integration with other technologies, as it can be incredibly useful when replacing or upgrading systems.
What needs improvement?
We encountered some challenges when deploying different models of access points, particularly as our network expanded. Initially, using smaller models like the 200 or 300 series worked well, but as the network grew, issues related to signal strength and coverage became noticeable. The newer models, such as those supporting Wi-Fi 5 and Wi-Fi 6, had stronger standards but suffered from slower signal penetration, which resulted in dead spots. Another concern is that when clients wish to migrate to higher-end models, it necessitates running additional cables to address these coverage gaps, mainly due to the higher models having less penetration. I would appreciate for the higher-end models to offer the same signal strength as the older, smaller models, even while maintaining the latest standards, as this would enhance the overall network performance and coverage. There was an issue with equipment delivery where a different model was received, resulting in signal coverage gaps due to differences in signal strength compared to what was initially tested. Having stronger signal strength in the higher-end models, similar to the lower-end models, would be a valuable improvement.
For how long have I used the solution?
We have been working with it for three years now.
What do I think about the stability of the solution?
It provides exceptional stability and reliability. I would rate it ten out of ten.
What do I think about the scalability of the solution?
The scalability is highly satisfactory and it is a straightforward process to expand the network. If you're using a centralized mobility conductor architecture and you have ten thousand clients, and you want to add another ten thousand, it's as simple as adding another mobility conductor. You can set up this new conductor as a multiple instance, ensuring active redundancy, and then you add additional controllers and access points. The key benefit here is that you only need to configure one mobility conductor initially, so adding new ones is relatively painless. You can migrate configurations and add more control planes to accommodate the growing network seamlessly.
How are customer service and support?
They provide good customer support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience working with both Cisco and Aruba, and I noticed some key differences, particularly in the context of client deployments and the flexibility of the two systems. With Cisco, the deployments are typically smaller, involving just a few access points. One noticeable difference is that Cisco requires additional licensing for features like security and DTC encryptions, and to fully utilize the capabilities of a Cisco switch, you often have to purchase separate performance licenses, which could be somewhat complex, especially when dealing with high-performance switches. Aruba's approach is more straightforward and flexible and the licensing is more user-friendly. It's a one-time purchase, and there's no need for additional licensing for various features.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
When it comes to configuring virtual instances, the difference in time efficiency between using a mobility controller and a mobility connector is significant. With a mobility controller, the process takes longer because you need to configure the controller first, and then provision the access points individually. This step can be time-consuming, as you have to configure the controller and then proceed with the provisioning of each access point. With a feature controller, you save a significant amount of time, as you only need to configure the first access point as the feature controller, and the subsequent access points are provisioned automatically. This streamlined approach means that setting up the feature controller typically takes less than an hour, making it a much quicker option for deployment. For monitoring the access points and switches, there are typically two phases: configuration and ongoing monitoring. Self-configuration can be quite efficient while monitoring ongoing operations can be managed effectively. In situations where you're deploying a substantial number of access points, having multiple team members working in parallel, perhaps as many as ten people for more than five hundred access points, can expedite the process further.
What's my experience with pricing, setup cost, and licensing?
The pricing has been quite favorable. As partners, we often engage in negotiations with Aruba, which enables us to secure discounts, making the pricing even more attractive. Overall, I would say the pricing is reasonable and meets our expectations.
What other advice do I have?
It offers remarkable client-handling capacity. Specifically, the Aruba 505 can accommodate up to 266 clients, which is a significant advantage. The speed and performance of these access points are highly commendable, making them well-suited for various applications, including educational institutions such as schools. Additionally, Aruba has introduced gateway technologies, which are handy for multiple branches. By deploying gateways in these branches, you can use technologies like SD-WAN to efficiently manage and route traffic over the Internet while being centrally managed from the headquarters. This enhances scalability and flexibility, ensuring that the network can easily adapt to expanding requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Solution Engineer at STC Solutions
Seamless integration with tools like ClearPass simplifies network management and enhances security
Pros and Cons
- "I would rate the stability a nine out of ten. It is a stable product."
- "The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead. So, I would suggest Aruba continue to gain the competitive edge."
What is our primary use case?
We use them for internal or external wireless LAN, and indoor or outdoor access points. We have on-premises controllers, switches, access switches, installation switches, and core switches. The network is big.
We have many projects, and this is a good product.
What is most valuable?
The integration with their other products, like ClearPass, and the security features they have. These are good features.
What needs improvement?
The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead.
So, I would suggest Aruba continue to gain the competitive edge.
For how long have I used the solution?
I have been using this product for 10+ years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It is a stable product.
What do I think about the scalability of the solution?
It is a scalable product. It is easy to scale. I would rate the scalability an eight out of ten. It is okay.
We have enterprise-level clients.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also have experience with ExtremeWireless (Extreme) and Ruckus. I have parallel experience with Cisco, HP, Aruba, and Huawei.
How was the initial setup?
The initial setup is easy. Our customers mostly opt for on-premises deployment. Customers aren't interested in cloud-based solutions because they need that on-premises control.
The deployment depends on the client's site. For around ten access points and wireless controllers, it takes less than two days.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive. It is neither cheap nor expensive. It is moderate. It offers better price than Cisco and other competitors.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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