Its client match feature is crucial as it helps ensure that devices are optimally connected to the network. It enhances the quality of service by prioritizing media traffic and reducing potential disruptions. The roaming features are also essential and primarily managed through the MCC technology. It focuses on maintaining the quality of service during media traffic, ensuring a seamless user experience. When connecting multiple Access Points, users can independently select their feature controller technology. This simplifies management and deployment, as you only need to configure one AP, and it can then replicate settings to others. Another valuable aspect is integration with other technologies, as it can be incredibly useful when replacing or upgrading systems.
Senior IT Engineering Technician at Solution Centre
Robust and reliable wireless networking solution that offers a range of positive features that enhance performance and user experience
Pros and Cons
- "It offers remarkable client-handling capacity."
- "I would appreciate for the higher-end models to offer the same signal strength as the older, smaller models, even while maintaining the latest standards, as this would enhance the overall network performance and coverage."
What is most valuable?
What needs improvement?
We encountered some challenges when deploying different models of access points, particularly as our network expanded. Initially, using smaller models like the 200 or 300 series worked well, but as the network grew, issues related to signal strength and coverage became noticeable. The newer models, such as those supporting Wi-Fi 5 and Wi-Fi 6, had stronger standards but suffered from slower signal penetration, which resulted in dead spots. Another concern is that when clients wish to migrate to higher-end models, it necessitates running additional cables to address these coverage gaps, mainly due to the higher models having less penetration. I would appreciate for the higher-end models to offer the same signal strength as the older, smaller models, even while maintaining the latest standards, as this would enhance the overall network performance and coverage. There was an issue with equipment delivery where a different model was received, resulting in signal coverage gaps due to differences in signal strength compared to what was initially tested. Having stronger signal strength in the higher-end models, similar to the lower-end models, would be a valuable improvement.
For how long have I used the solution?
We have been working with it for three years now.
What do I think about the stability of the solution?
It provides exceptional stability and reliability. I would rate it ten out of ten.
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January 2025
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What do I think about the scalability of the solution?
The scalability is highly satisfactory and it is a straightforward process to expand the network. If you're using a centralized mobility conductor architecture and you have ten thousand clients, and you want to add another ten thousand, it's as simple as adding another mobility conductor. You can set up this new conductor as a multiple instance, ensuring active redundancy, and then you add additional controllers and access points. The key benefit here is that you only need to configure one mobility conductor initially, so adding new ones is relatively painless. You can migrate configurations and add more control planes to accommodate the growing network seamlessly.
How are customer service and support?
They provide good customer support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience working with both Cisco and Aruba, and I noticed some key differences, particularly in the context of client deployments and the flexibility of the two systems. With Cisco, the deployments are typically smaller, involving just a few access points. One noticeable difference is that Cisco requires additional licensing for features like security and DTC encryptions, and to fully utilize the capabilities of a Cisco switch, you often have to purchase separate performance licenses, which could be somewhat complex, especially when dealing with high-performance switches. Aruba's approach is more straightforward and flexible and the licensing is more user-friendly. It's a one-time purchase, and there's no need for additional licensing for various features.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
When it comes to configuring virtual instances, the difference in time efficiency between using a mobility controller and a mobility connector is significant. With a mobility controller, the process takes longer because you need to configure the controller first, and then provision the access points individually. This step can be time-consuming, as you have to configure the controller and then proceed with the provisioning of each access point. With a feature controller, you save a significant amount of time, as you only need to configure the first access point as the feature controller, and the subsequent access points are provisioned automatically. This streamlined approach means that setting up the feature controller typically takes less than an hour, making it a much quicker option for deployment. For monitoring the access points and switches, there are typically two phases: configuration and ongoing monitoring. Self-configuration can be quite efficient while monitoring ongoing operations can be managed effectively. In situations where you're deploying a substantial number of access points, having multiple team members working in parallel, perhaps as many as ten people for more than five hundred access points, can expedite the process further.
What's my experience with pricing, setup cost, and licensing?
The pricing has been quite favorable. As partners, we often engage in negotiations with Aruba, which enables us to secure discounts, making the pricing even more attractive. Overall, I would say the pricing is reasonable and meets our expectations.
What other advice do I have?
It offers remarkable client-handling capacity. Specifically, the Aruba 505 can accommodate up to 266 clients, which is a significant advantage. The speed and performance of these access points are highly commendable, making them well-suited for various applications, including educational institutions such as schools. Additionally, Aruba has introduced gateway technologies, which are handy for multiple branches. By deploying gateways in these branches, you can use technologies like SD-WAN to efficiently manage and route traffic over the Internet while being centrally managed from the headquarters. This enhances scalability and flexibility, ensuring that the network can easily adapt to expanding requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
IT Manager at Rushil Decor Ltd
A controller-based solution to maintain one controller from a single IP address
Pros and Cons
- "Aruba is a controller-based solution. We have some multi-story buildings. We only need to maintain one controller, and we can manage it from a single IP address."
- "The solution’s updates and firmware are complicated to upgrade."
What is our primary use case?
We use the solution for official purposes.
What is most valuable?
Aruba is a controller-based solution. We have some multi-story buildings. We only need to maintain one controller, and we can manage it from a single IP address.
What needs improvement?
The solution’s updates and firmware are complicated to upgrade.
For how long have I used the solution?
I have been using Aruba Access Points as a customer for five to seven years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution’s scalability is good. 70-80 users are using this solution in our organization.
How are customer service and support?
The technical support is good, and there is no issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Cisco and D-link. We chose Aruba since they provide a lifetime warranty with zero maintenance and can be managed easily.
How was the initial setup?
The initial setup is easy, and one person is enough to deploy within five hours. It's plug-and-play only. We can buy it on the access phone and install it on our network. It will automatically take an IP address, then we can use it.
What's my experience with pricing, setup cost, and licensing?
The product is costly and comes with a lifetime license. There is neither renewal nor subscription. It is a one-time solution.
What other advice do I have?
The solution is easy to maintain.
We don't have any issues with the network. I recommend this solution if someone asks me what to choose.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Aruba Access Points
January 2025
Learn what your peers think about Aruba Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Reasonably priced while also being easy to deploy and manage
Pros and Cons
- "The deployment process is straightforward."
- "The product fails to provide better and extended coverage, making it in an area where improvements are required in the tool."
What is our primary use case?
I use the solution in my company, considering that I deal with retail customers. Nowadays, the tool is connected to a handheld scanner. The tool is mostly used for the scanner and price tag, and being connected to Wi-Fi helps update the price.
What is most valuable?
Aruba Access Points can configure the virtual controller to manage multiple IPs, so our company doesn't have to set up a physical controller to manage it. Yeah. The tool has virtual controller features.
What needs improvement?
The product fails to provide better and extended coverage, making it in an area where improvements are required in the tool.
For how long have I used the solution?
I have been using Aruba Access Points for five years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
The new firmware is not always stable. Sometimes, Aruba releases new firmware, but they may have some issues.
What do I think about the scalability of the solution?
It is a scalable solution.
More than ten of our company's customers use Aruba Access Points. I think the tool has 1,000 users.
How are customer service and support?
The technical support for the solution has been good so far. I rate the technical support an eight out of ten.
If I consider the response time of the support team, then I would rate it a seven out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I use AP Wizard to help me with the deployment process. The deployment process is straightforward.
The solution is deployed on the cloud and on an on-premises model.
The solution can be deployed in fifteen minutes.
One engineer is required to deploy the product.
What was our ROI?
The tool's ROI is quite good.
What's my experience with pricing, setup cost, and licensing?
It is a reasonably priced tool.
What other advice do I have?
The solution improved IoT device connectivity and management in my company by providing a wide coverage. Some of the models of Aruba Access Points come with no antennas, and some models cannot operate in a minus degree environment, like for the products kept in the freezer, and I know this because my customer runs a supermarket. Mostly, Aruba Access Points cannot be installed in extreme environments.
The performance of the product is okay.
The product has simplified my company's network administration tasks because it has a centralized management feature, so through a single platform, the management team can manage multiple IPs.
The product is easy to deploy and manage. The price is also reasonable. You can also get support for the product on time.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Sales & Support at a tech services company with 1-10 employees
Offers good documentation and is easy to manage
Pros and Cons
- "It has been a stable solution since its installation."
- "The product's prices are an area of concern. The product should be available at a lower price point."
What is our primary use case?
I use Aruba Access Points since we need access points in my office.
What is most valuable?
The most valuable feature of the solution stems from its pricing model.
What needs improvement?
The product's prices are an area of concern. The product should be available at a lower price point.
For how long have I used the solution?
I have been using Aruba Access Points for four years. I am a customer of Aruba.
What do I think about the stability of the solution?
It has been a stable solution since its installation.
What do I think about the scalability of the solution?
Around 20 people in my company use the product.
I have no plans to increase the use of the product in my company.
How are customer service and support?
Though I don't ask the product support team many questions, I feel that the technical team is good.
Which solution did I use previously and why did I switch?
I have experience with Cisco. I started to use Aruba Access Points because of its pricing model.
How was the initial setup?
The product's setup phase was easy.
The solution can be deployed in two or three hours.
What about the implementation team?
I installed the product myself in my company.
What's my experience with pricing, setup cost, and licensing?
My company needs to pay around 50,000 JPY to 1,00,000 JPY towards the licensing costs of the product on a monthly basis. Additional payments are to be made towards the maintenance and support costs of the product. My company has purchased bundled support from Aruba.
What other advice do I have?
My company uses the product for personal computer network connection, so we don't care about network performance.
I don't use the integration capabilities of Aruba Access Points.
The product is easy to manage.
The product enhances my company's operational efficiency in a good manner.
I recommend the product to others who plan to use it because it is easy to set up and integrate with multiple access points.
The product's documentation is enough for new users.
The product is promoted enough in my region, meaning it has a proper marketing strategy in place.
I have not tried to integrate Aruba with third-party solutions.
I rate the overall tool a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Solution Engineer at STC Solutions
Seamless integration with tools like ClearPass simplifies network management and enhances security
Pros and Cons
- "I would rate the stability a nine out of ten. It is a stable product."
- "The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead. So, I would suggest Aruba continue to gain the competitive edge."
What is our primary use case?
We use them for internal or external wireless LAN, and indoor or outdoor access points. We have on-premises controllers, switches, access switches, installation switches, and core switches. The network is big.
We have many projects, and this is a good product.
What is most valuable?
The integration with their other products, like ClearPass, and the security features they have. These are good features.
What needs improvement?
The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead.
So, I would suggest Aruba continue to gain the competitive edge.
For how long have I used the solution?
I have been using this product for 10+ years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It is a stable product.
What do I think about the scalability of the solution?
It is a scalable product. It is easy to scale. I would rate the scalability an eight out of ten. It is okay.
We have enterprise-level clients.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also have experience with ExtremeWireless (Extreme) and Ruckus. I have parallel experience with Cisco, HP, Aruba, and Huawei.
How was the initial setup?
The initial setup is easy. Our customers mostly opt for on-premises deployment. Customers aren't interested in cloud-based solutions because they need that on-premises control.
The deployment depends on the client's site. For around ten access points and wireless controllers, it takes less than two days.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive. It is neither cheap nor expensive. It is moderate. It offers better price than Cisco and other competitors.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network & Security Department Head at Hypernet Indonesia
A product good for medium and large enterprises thanks to its helpful AI Insights feature
Pros and Cons
- "I find AI Insights valuable."
- "The product should improve its integration and the grouping of the features and functions."
What is our primary use case?
The solution is used for medium to high-enterprise businesses and the government sector.
What is most valuable?
I find AI Insights valuable.
What needs improvement?
The product should improve its integration and the grouping of the features and functions.
For how long have I used the solution?
I've worked with Aruba access points for about five years.
What do I think about the stability of the solution?
The product's stability is great.
What do I think about the scalability of the solution?
I rate the scalability eight to nine out of ten. We have more than 10,000 users using Aruba access points. We plan to increase the number.
How are customer service and support?
We still have one case running about Aruba 203, the microbranch. The issue is about the uplink. We couldn't do a file transfer. Last time, we needed to migrate through the OSM. We cannot change the uplink to traffic. Their last answer was that they would upgrade the platform, Aruba Central, sometime by the end of this year.
How was the initial setup?
The initial setup is easy. It's faster with the RS10 than the RS8. But it can still be improved. It took about ten to 25 minutes to deploy from onboarding to the stable installation.
When deploying the solution, we configure and test all the devices before deploying them at the customer's side, where the solution should then be plug and play. Then, there is further testing, such as the users and the bandwidth.
What about the implementation team?
We need 11 staff members to deploy the product. They are the delivery team, and their main jobs are to do the configuration, the assessment, and the deployment.
What was our ROI?
From a return-on-investment point of view, the solution is worth it.
What's my experience with pricing, setup cost, and licensing?
We have to pay for a license for Aruba Central, the platform for Aruba access points. It is an annual license. The price compared to other brands is slightly higher.
What other advice do I have?
In our company, we are using a number of products from Aruba, such as access points, Gateways, switches and so on.
I rate Aruba access points eight to nine out of ten. The solution has great features, and we are exploring IPS and IDS. Some companies have already begun asking about those features.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Specialist, ITSM | ITAM | ITOM at a logistics company with 1,001-5,000 employees
An economical and easy-to-deploy solution that can be used for wireless connection
Pros and Cons
- "Aruba Access Points is an economical solution."
- "The solution's technical support and the quality of the new releases need to be improved because we have seen a lot of bugs in the solution's new releases."
What is our primary use case?
We use Aruba Access Points mainly for wireless connection.
What is most valuable?
Aruba Access Points is an economical solution.
What needs improvement?
The solution's technical support and the quality of the new releases need to be improved because we have seen a lot of bugs in the solution's new releases.
For how long have I used the solution?
I have been working with Aruba Access Points for more than five years.
What do I think about the stability of the solution?
Aruba Access Points is a stable solution for the short term. However, it is not stable in the long term. For example, it won't be stable in an environment where the Wi-Fi needs to be up 24/7 and 365 days.
If I turn on my access points today, I will not face any issues for the next six or seven months. However, after eight to nine months, or after one year, I'll start facing a lot of issues directly connected to what we call maximum tolerable uptime.
What do I think about the scalability of the solution?
The solution's scalability is good. We have one of the largest Wi-Fi infrastructures in terms of the number of access points, and we have never faced any limitations or issues related to capacity or scalability.
I rate Aruba Access Points an eight or nine out of ten for scalability.
How are customer service and support?
The solution's technical support team can fix minor issues. However, when it comes to resolving complicated or complex issues, they either lack expertise, are not routing it through the proper channel, or are not engaging the right people. We are yet to receive solutions for the complex and unique problems we highlighted to them around two years ago.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Cisco has an edge over Aruba in terms of stability and support.
What was our ROI?
We are getting the expected return on investment with Aruba Access Points.
What's my experience with pricing, setup cost, and licensing?
Although not cheap, Aruba Access Points is a reasonably priced solution.
What other advice do I have?
Users should insist on checking the SLAs in an environment where they need to run the solution 24/7 and 365 days without any break, planned maintenance window, or outage window. They should insist on defining strict SLAs right at the beginning of the project for support and resolution. We call it response time and resolution in terms of SLA.
The solution is scalable, easy to deploy, and easy to maintain.
Overall, I rate Aruba Access Points an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of business at E COAST Technologies
Most of our clients prefer this solution to others
Pros and Cons
- "The interest funds are valuable."
- "The pricing can be improved."
What is our primary use case?
Aruba is a very popular brand, running from Access, and they have very competitive pricing. When compared to Cisco, they have a very good range. Most of the clients also prefer Aruba in India. It's the working environment.
What is most valuable?
The interest funds are valuable.
What needs improvement?
The pricing can be improved.
For how long have I used the solution?
I have been using Aruba Access Points for a year and a half.
What do I think about the scalability of the solution?
It is a scalable solution. We have ten users.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
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