The tool's most valuable feature is better connectivity.
Channel Sales Manager at Denave
Helps with better connectivity and pricing is not expensive as per the features
Pros and Cons
- "The tool's most valuable feature is better connectivity."
- "Aruba Access Points should improve its automation."
What is most valuable?
What needs improvement?
Aruba Access Points should improve its automation.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
I rate Aruba Access Points' stability a nine out of ten.
Buyer's Guide
Aruba Access Points
November 2024
Learn what your peers think about Aruba Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The tool's scalability is good.
How are customer service and support?
Aruba Access Points' support is good.
How was the initial setup?
Aruba Access Points' deployment is straightforward and completed in one to two days.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is not expensive. It is perfect as per the features.
What other advice do I have?
I rate the tool a ten out of ten. You should go for it. You can get better manageability, support, and stability.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Manager at Rushil Decor Ltd
A controller-based solution to maintain one controller from a single IP address
Pros and Cons
- "Aruba is a controller-based solution. We have some multi-story buildings. We only need to maintain one controller, and we can manage it from a single IP address."
- "The solution’s updates and firmware are complicated to upgrade."
What is our primary use case?
We use the solution for official purposes.
What is most valuable?
Aruba is a controller-based solution. We have some multi-story buildings. We only need to maintain one controller, and we can manage it from a single IP address.
What needs improvement?
The solution’s updates and firmware are complicated to upgrade.
For how long have I used the solution?
I have been using Aruba Access Points as a customer for five to seven years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution’s scalability is good. 70-80 users are using this solution in our organization.
How are customer service and support?
The technical support is good, and there is no issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Cisco and D-link. We chose Aruba since they provide a lifetime warranty with zero maintenance and can be managed easily.
How was the initial setup?
The initial setup is easy, and one person is enough to deploy within five hours. It's plug-and-play only. We can buy it on the access phone and install it on our network. It will automatically take an IP address, then we can use it.
What's my experience with pricing, setup cost, and licensing?
The product is costly and comes with a lifetime license. There is neither renewal nor subscription. It is a one-time solution.
What other advice do I have?
The solution is easy to maintain.
We don't have any issues with the network. I recommend this solution if someone asks me what to choose.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Aruba Access Points
November 2024
Learn what your peers think about Aruba Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Senior Manager, Hospitality Program at ACT international
Reliable access with supportive service and cost advantages
Pros and Cons
- "It is a reliable solution with good coverage."
- "Aruba Access Points are reliable and easy to implement."
- "Some customers comment that the shape and size of the access point is a little big, especially the one installed in the guest room."
- "While scaling up to five hundred users, it may cause some performance issues."
What is our primary use case?
Our customers are hotels, and the company I worked for provides turnkey solutions for these hotels. Our work starts with infrastructure, implementing passive and copper cabling, followed by active components like switches and controllers.
On top of that, we provide hospitality solutions, including Opera and Materials Control, primarily focusing on Opera.
How has it helped my organization?
We provide a full range of applications that operate the hotel, like front office applications, back office applications, and interfaces between systems.
What is most valuable?
It is a reliable solution with good coverage. We receive support from Aruba, with assistance from the country manager in providing better quotations and support for projects.
We did not face any critical problems with the hardware or any of the devices. It is very reliable, and the cost of the hardware is not much compared to Cisco and other products.
What needs improvement?
Some customers comment that the shape and size of the access point is a little big, especially the one installed in the guest room. Other than that, nothing specific in terms of improvements comes to mind.
For how long have I used the solution?
I have been working with Aruba Access Points for four or five years, with the most recent experience being six months ago.
What do I think about the stability of the solution?
It's a very reliable solution. I didn't face any serious issues while handing over projects to customers.
What do I think about the scalability of the solution?
While scaling up to five hundred users, it may cause some performance issues.
How are customer service and support?
Technical support is available through companies in Egypt, providing varying degrees of support. A company called ACT is very good at support. Aruba's country manager is very responsive and supportive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do not have experience working with other wireless LAN products apart from Aruba. I have researched Huawei for a friend, comparing costs with Aruba.
How was the initial setup?
The setup of access points takes minor time in the overall project. Most of the effort is in extending UDP and fiber cables. Configuration is done through a controller, taking about five minutes for each access point.
What about the implementation team?
We manage the project, and I have a technical team that goes into deep technical details.
What's my experience with pricing, setup cost, and licensing?
Here, many owners look at the lump sum figure of the deal, comparing overall costs. Our company contacts Aruba's country manager for extra discounts to secure deals. The pricing is reasonable and lower than competitors.
Which other solutions did I evaluate?
I researched Huawei to compare with Aruba upon request. The comparison was based on reducing project costs.
What other advice do I have?
Aruba Access Points are reliable and easy to implement. Support from Aruba is quick, unlike Ruckus or Cisco, which take more time.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 12, 2024
Flag as inappropriateReasonably priced while also being easy to deploy and manage
Pros and Cons
- "The deployment process is straightforward."
- "The product fails to provide better and extended coverage, making it in an area where improvements are required in the tool."
What is our primary use case?
I use the solution in my company, considering that I deal with retail customers. Nowadays, the tool is connected to a handheld scanner. The tool is mostly used for the scanner and price tag, and being connected to Wi-Fi helps update the price.
What is most valuable?
Aruba Access Points can configure the virtual controller to manage multiple IPs, so our company doesn't have to set up a physical controller to manage it. Yeah. The tool has virtual controller features.
What needs improvement?
The product fails to provide better and extended coverage, making it in an area where improvements are required in the tool.
For how long have I used the solution?
I have been using Aruba Access Points for five years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
The new firmware is not always stable. Sometimes, Aruba releases new firmware, but they may have some issues.
What do I think about the scalability of the solution?
It is a scalable solution.
More than ten of our company's customers use Aruba Access Points. I think the tool has 1,000 users.
How are customer service and support?
The technical support for the solution has been good so far. I rate the technical support an eight out of ten.
If I consider the response time of the support team, then I would rate it a seven out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I use AP Wizard to help me with the deployment process. The deployment process is straightforward.
The solution is deployed on the cloud and on an on-premises model.
The solution can be deployed in fifteen minutes.
One engineer is required to deploy the product.
What was our ROI?
The tool's ROI is quite good.
What's my experience with pricing, setup cost, and licensing?
It is a reasonably priced tool.
What other advice do I have?
The solution improved IoT device connectivity and management in my company by providing a wide coverage. Some of the models of Aruba Access Points come with no antennas, and some models cannot operate in a minus degree environment, like for the products kept in the freezer, and I know this because my customer runs a supermarket. Mostly, Aruba Access Points cannot be installed in extreme environments.
The performance of the product is okay.
The product has simplified my company's network administration tasks because it has a centralized management feature, so through a single platform, the management team can manage multiple IPs.
The product is easy to deploy and manage. The price is also reasonable. You can also get support for the product on time.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Last updated: Apr 19, 2024
Flag as inappropriateHead of business at E COAST Technologies
Most of our clients prefer this solution to others
Pros and Cons
- "The interest funds are valuable."
- "The pricing can be improved."
What is our primary use case?
Aruba is a very popular brand, running from Access, and they have very competitive pricing. When compared to Cisco, they have a very good range. Most of the clients also prefer Aruba in India. It's the working environment.
What is most valuable?
The interest funds are valuable.
What needs improvement?
The pricing can be improved.
For how long have I used the solution?
I have been using Aruba Access Points for a year and a half.
What do I think about the scalability of the solution?
It is a scalable solution. We have ten users.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
Flag as inappropriateDirector Global Sales at Enterprise IT Solutions
Offers efficient warranty and has good technical support services
Pros and Cons
- "It offers a robust warranty and exceptional performance compared to other brands."
- "They should reduce the prices as an advanced marketing tool."
What is most valuable?
The product's most valuable feature is the warranty. It offers a robust warranty and exceptional performance compared to other brands.
What needs improvement?
They should reduce the prices as an advanced marketing tool. It will enhance the competitiveness as other brands, like Ubiquiti, offer customers a similar deal.
For how long have I used the solution?
We have been using Aruba Access Points for five years.
What do I think about the stability of the solution?
The product is stable but more costly than Cisco. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Aruba Access Points is suitable for medium and enterprise-level companies. I rate the scalability a ten out of ten.
How are customer service and support?
The technical support services are good in terms of response time.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the initial setup process a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
The product's licensing cost is low. However, hardware is costly. Thus, it is overall expensive. I rate the pricing a ten out of ten.
What other advice do I have?
The product provides good support services. It has high pricing but is much better in quality and features than other solutions with similar functionality.
I rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Vice President at Ogma Consulting
A hybrid solution with multiple IP ranges with simple configuration
What is our primary use case?
We use the solution to present the data sheet and explain product offers. We offer multiple modules as per the requirement.
What is most valuable?
Aruba has multiple IP ranges. There are sections also available in Aruba where you can distribute different subnets. Also, the configuration is very simple.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been using Aruba Access Points as a partner for one and a half years.
What do I think about the stability of the solution?
The product is moderately stable.
I rate the solution’s stability a seven or eight out of ten.
What do I think about the scalability of the solution?
We cater the solution to medium-sized businesses.
I rate the solution’s scalability a seven or eight out of ten.
How are customer service and support?
We had a very great experience with the technical team.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy. It depends on the kind of project it is. If it has a very large deployment, then it would take days. If the project is small, then it would take hours.
I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
What was our ROI?
We achieved ROI.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is not so cheap, not so expensive.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager at a healthcare company with 501-1,000 employees
A wireless network solution with sustainable pricing and excellent support
Pros and Cons
- "Aruba Access points easily integrate with existing network infrastructure."
- "Since we manufacture medical devices, we must adhere to pharmaceutical guidelines. According to these guidelines, our rooms are categorized as 'head type' and thus require network connectivity. However, installing high-end APs in every room may not be feasible."
What is our primary use case?
We have an academic focus. We are a medical technology company—MedTech, specifically. All of our academic programs operate on the Aruba platform. In addition to our internal systems, all users, whether an enterprise or any other category, use Aruba wireless technology.
How has it helped my organization?
We have an open space with no disturbances. Aruba is the right product because additional costs may arise if you opt for alternatives. From a security standpoint, we have adopted it, and each part of the network is secure. Currently, it is comfortable for us.
What is most valuable?
We have additional security. We are using fabric technology for Extreme switches.
What needs improvement?
Since we manufacture medical devices, we must adhere to pharmaceutical guidelines. According to these guidelines, our rooms are categorized as 'head type' and thus require network connectivity. However, installing high-end APs in every room may not be feasible. Alternatives such as Cisco Meraki or Ruckus may be suitable for lower-end EPE or in areas where high-end APs aren't necessary. These brands offer smaller, in-system devices that can be installed to cover areas effectively. Installing one to two users per AP is acceptable for administrative purposes.
For how long have I used the solution?
I have been using Aruba Access Points since 2010.
How are customer service and support?
Technical support is excellent. I need to email them since it is a mandatory requirement. Under the contract, we are entitled to support. First, we need to log a call. Then, within a four-hour timeframe, they will provide a set time for addressing and resolving the issue. We are satisfied with the support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Cisco since 2006. We were initially a small company. Now, we have a global presence in software, and every investment in software is connected to a central location via a controller. Everything works fine for remote installations. During 2010-2011, we considered opting for a better product. Therefore, we switched to Aruba Access Points.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is sustainable.
What other advice do I have?
Ethernet throughput is much better. From a security standpoint, it is good. We face a challenge in wireless connectivity, but we can resolve it by ensuring that every device, including routers, is configured correctly for wireless connectivity. We need to ensure these features are installed everywhere. Additionally, we should review the RRP and other performance metrics for further improvement.
Aruba is easy to manage. UI is good. Endpoints present a bottleneck. We need to be concerned about the AP. We need to insert it into my network and ensure it is updated.
Regarding policy enforcement, we may only need to control the controller. From an operational and maintenance standpoint, we require local support from OEMs. Whether a sensor is connected to a switch or not, it's a one-time setup. We have a mobility controller for centralized management, and the compression provides a really good experience.
Aruba Access points easily integrate with existing network infrastructure.
I recommend the solution.
In India, we're operating on the 5 Ghz band. Additionally, we're looking to use the 6 GHz band as part of a trial bundle. We're confident in our ability to support 2.5 and 5 gigahertz frequencies, but we're closely monitoring the situation. We are a robot manufacturing company whose operations rely on the six gigahertz spectrum. While the Indian government hasn't yet opened up the 6 GHz band, it may change within the next two to three months.
Overall, I rate the solution a 9 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Apr 24, 2024
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Updated: November 2024
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