What is our primary use case?
Aruba switches are divided into many categories: core, distribution, access, and small switches called Instant On. Small businesses and home users use those. We use 6400 Aruba switches, which are core switches that support the new CX operating system. We also use distribution switches such as the 8300 and category access layers such as the 6100, 6200, and 6300. There are many Aruba category switches in access layers and Instant On switches for small offices, such as Aruba Instant On 1930 and 1960.
We have set up Aruba switches for customers in Egypt's hospitality, and oil and gas industries.
What is most valuable?
With Aruba, I like its stability and lifetime warranty. I haven't seen any other vendors provide a lifetime warranty, which is the most preferred benefit with Aruba switches. Moreover, Aruba gives all its features from day one without any extra license.
Aruba offers VSX with its core switch. It is a redundancy. A call configured between two core switches or two distribution switches makes the two switches active for working. We can connect servers with the two core switches, and the connectivity between the server and the core switch is 20 gigabits with active forwarding. Other vendors provide this feature, but for data center switches, not LAN switches. This is a big feature with Aruba at layer code and distribution. At access, Aruba provides logically stacking switches. Especially the new 6000 series, which has the CX operating system. The CX operating system has logical stacking. Logical stacking does not require any modules.
What needs improvement?
If we compare Aruba and Cisco at the data center layer, Cisco has its Nexus switch. Aruba provides the new 10000 series, but it does not compare with the Nexus switch. Aruba is in networks but still not in data centers since their data center switches are not as good as Cisco's.
Aruba should enhance its performance and management solution to manage Aruba and non-Aruba switches. Aruba needs better layer management or a software management solution. When we talk about Aruba Central, the integration with the management software is not good enough. When we need to push a configuration in a switch, Aruba Central can manage Aruba access switches only. We work with the Aruba OS for normal management, but the CX switches are for monitoring only. Aruba'a management solution is a weak point. Management solutions are a weak point for other vendors, too, but we need to enhance Aruba to be better than other vendors.
For how long have I used the solution?
I've worked with Aruba switches for around five years.
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What do I think about the stability of the solution?
Aruba is very stable now but was not very stable seven years ago. I haven't seen anyone suffering from Aruba's stability.
What do I think about the scalability of the solution?
Aruba switches are very easy to scale.
How are customer service and support?
If the customer doesn't buy an SLA, support may arrive after two weeks or one month. It also depends on the stock availability.
Regarding tech support, levels one and two are not skilled enough. They can support normal issues, but not if we have abnormal or new issues. We have engineers with more experience.
How was the initial setup?
The product is easy to set up. A single engineer with a certificate for Cisco switches can work with Aruba switches because it is the same thing. They can manage Aruba using the CLI or the GUI.
The time taken to deploy Aruba switches depends on the number of switches, such as if the customer has one or two core switches. It also depends on the distribution of the switches, whether they are distributed around the network in the company or at the same center as the customer. It also depends on whether the customer has more than one data center or more than one rack.
If the customer needs only one core switch, deploying it takes two to four hours. But that also depends on the number of the LANs and the number of points connected to the core switch.
You can divide the tool's maintenance into two parts: whether maintenance requires hardware, spare parts, hardware RMA, or if it requires configuration. Configuration depends on the engineers' skill, while spare parts depend on the vendor and if the customer buys an SLA.
What's my experience with pricing, setup cost, and licensing?
Aruba switches work without a license. A license is needed when working with a management solution, but not for enabling switch features. This is a big feature of Aruba, making it better than other vendors. For example, we need to buy a license to enable features with Cisco. Aruba's features exist in a datasheet of any switch, available from day one without a license.
SLAs are available for 24 hours or four hours.
What other advice do I have?
If a customer doesn't have experience with Aruba switches, they can work with Aruba after limited job training. We provide on-the-job training for customers, after which they can work in an environment with Aruba switches.
I recommend the product to enterprise and small business customers. I recommend it to hospitality and oil and gas customers. We can recommend Aruba to any customer with a LAN or enterprise network. Aruba has features such as a lifetime warranty. In Egypt, a lifetime warranty is a very effective feature. Other competitors do not provide the same.
Along with a lifetime warranty, we get scalability and stability, and we can enable any feature without a license. Aruba switches integrate with other vendors. Aruba can work with Cisco or other vendors. For example, if we have Cisco or any other platform to run ciphers, they can work in Aruba switches. I can integrate it with any management solution, which is a valuable feature. If any customer has switches from Cisco, for example, they need to buy a management solution. The customer is forced to get the software. But if the customer has Cisco switches and is asking about integration between the old and the new network, it won't be an issue to integrate it with Aruba's solution.
I rate Aruba switches a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator