I use the tool in my company for our infrastructure's network switches, access points, and the controllers that the product provides.
Chief Information officer at Mobica Advanced
A product with a good GUI that needs to be made available with a longer life span for its users
Pros and Cons
- "Aruba offers better options when it comes to the area of scalability compared to what Cisco offers. Aruba has a better graphical user interface that helps users with the configuration part."
- "From an improvement perspective, I want Aruba Switches to have a longer life since it doesn't work properly after five years of use."
What is our primary use case?
What needs improvement?
There were some issues in Aruba Switches, specifically Aruba PoE Switches since working with it in our company damaged our network. The timer and the internal battery in Aruba Switches don't work sometimes, and if users want to replace the battery, it is not safe. Sometimes, there is a need to configure and reconfigure Aruba Switches every two or three months to avoid cutting off the power of the product. Considering the need to
reconfigure the switches in the controller when it comes to Aruba, I would say that, comparatively, Cisco is a stable product.
From an improvement perspective, I want Aruba Switches to have a longer life since it doesn't work properly after five years of use.
If a user wants to configure Aruba Switches after using it for five years, there is a need to keep reconfiguring the product, the controller, and access points every three to five months, which is very problematic. Considering the controllers or the access points attached to Cisco at multiple sites in our company, I can say that the switches from Cisco are good when it comes to the setup phase. If I compare the switches and controllers from Aruba and Cisco, I would say that the products that fall under Cisco's side are better.
Aruba Switches should have a longer life and not just a product that offers stability for five years. The tool should be able to function properly for around ten years. Considering factors like infrastructure, cost, management, and business decisions, the production is able to offer a long life to users.
For how long have I used the solution?
I have experience with Aruba Switches. I don't remember the model of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a six out of ten.
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What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
Aruba offers better options when it comes to the area of scalability compared to what Cisco offers. Aruba has a better graphical user interface that helps users with the configuration part.
Around 200 people in my company use the product. There are two administrators for the product in my company.
How are customer service and support?
My company doesn't use any technical support from Aruba because the switches we use are very old.
Which solution did I use previously and why did I switch?
Before Aruba Switches, my company used switches from 3Com, HPE, Dell, and many other vendors for around nine years. After a period of nine years, my company switched to Aruba Switches. My company chose Aruba Switches since we wanted to move to a new product. Presently, my company's experience with Aruba Switches has been very bad.
What's my experience with pricing, setup cost, and licensing?
Aruba Switches are very expensive. The product has many features printed on it, but the problem my company faces with the product is related to the fact that there is a need to reconfigure the solution every two months or three months after five years. Aruba Switches don't work properly in a stable manner after five years.
Which other solutions did I evaluate?
My company may opt to upgrade our network and infrastructure in the future, so we are considering the switches from Aruba and Cisco.
What other advice do I have?
I won't suggest other people buy Aruba Switches since, for any infrastructure or network, the tool may come across as a costly product for the owner. Users expect the product to offer a long-life appliance for the infrastructure. I personally recommend Cisco Switches since it offers a longer life when compared to Aruba Switches.
I rate the overall tool a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Technical Department at Modern establishment for supply and trading
Integrates very well with other vendors' solutions and can help save costs on licenses
Pros and Cons
- "With Aruba, I like its stability and lifetime warranty."
- "If we compare Aruba and Cisco at the data center layer, Cisco has its Nexus switch. Aruba provides the new 10000 series, but it does not compare with the Nexus switch."
What is our primary use case?
Aruba switches are divided into many categories: core, distribution, access, and small switches called Instant On. Small businesses and home users use those. We use 6400 Aruba switches, which are core switches that support the new CX operating system. We also use distribution switches such as the 8300 and category access layers such as the 6100, 6200, and 6300. There are many Aruba category switches in access layers and Instant On switches for small offices, such as Aruba Instant On 1930 and 1960.
We have set up Aruba switches for customers in Egypt's hospitality, and oil and gas industries.
What is most valuable?
With Aruba, I like its stability and lifetime warranty. I haven't seen any other vendors provide a lifetime warranty, which is the most preferred benefit with Aruba switches. Moreover, Aruba gives all its features from day one without any extra license.
Aruba offers VSX with its core switch. It is a redundancy. A call configured between two core switches or two distribution switches makes the two switches active for working. We can connect servers with the two core switches, and the connectivity between the server and the core switch is 20 gigabits with active forwarding. Other vendors provide this feature, but for data center switches, not LAN switches. This is a big feature with Aruba at layer code and distribution. At access, Aruba provides logically stacking switches. Especially the new 6000 series, which has the CX operating system. The CX operating system has logical stacking. Logical stacking does not require any modules.
What needs improvement?
If we compare Aruba and Cisco at the data center layer, Cisco has its Nexus switch. Aruba provides the new 10000 series, but it does not compare with the Nexus switch. Aruba is in networks but still not in data centers since their data center switches are not as good as Cisco's.
Aruba should enhance its performance and management solution to manage Aruba and non-Aruba switches. Aruba needs better layer management or a software management solution. When we talk about Aruba Central, the integration with the management software is not good enough. When we need to push a configuration in a switch, Aruba Central can manage Aruba access switches only. We work with the Aruba OS for normal management, but the CX switches are for monitoring only. Aruba'a management solution is a weak point. Management solutions are a weak point for other vendors, too, but we need to enhance Aruba to be better than other vendors.
For how long have I used the solution?
I've worked with Aruba switches for around five years.
What do I think about the stability of the solution?
Aruba is very stable now but was not very stable seven years ago. I haven't seen anyone suffering from Aruba's stability.
What do I think about the scalability of the solution?
Aruba switches are very easy to scale.
How are customer service and support?
If the customer doesn't buy an SLA, support may arrive after two weeks or one month. It also depends on the stock availability.
Regarding tech support, levels one and two are not skilled enough. They can support normal issues, but not if we have abnormal or new issues. We have engineers with more experience.
How was the initial setup?
The product is easy to set up. A single engineer with a certificate for Cisco switches can work with Aruba switches because it is the same thing. They can manage Aruba using the CLI or the GUI.
The time taken to deploy Aruba switches depends on the number of switches, such as if the customer has one or two core switches. It also depends on the distribution of the switches, whether they are distributed around the network in the company or at the same center as the customer. It also depends on whether the customer has more than one data center or more than one rack.
If the customer needs only one core switch, deploying it takes two to four hours. But that also depends on the number of the LANs and the number of points connected to the core switch.
You can divide the tool's maintenance into two parts: whether maintenance requires hardware, spare parts, hardware RMA, or if it requires configuration. Configuration depends on the engineers' skill, while spare parts depend on the vendor and if the customer buys an SLA.
What's my experience with pricing, setup cost, and licensing?
Aruba switches work without a license. A license is needed when working with a management solution, but not for enabling switch features. This is a big feature of Aruba, making it better than other vendors. For example, we need to buy a license to enable features with Cisco. Aruba's features exist in a datasheet of any switch, available from day one without a license.
SLAs are available for 24 hours or four hours.
What other advice do I have?
If a customer doesn't have experience with Aruba switches, they can work with Aruba after limited job training. We provide on-the-job training for customers, after which they can work in an environment with Aruba switches.
I recommend the product to enterprise and small business customers. I recommend it to hospitality and oil and gas customers. We can recommend Aruba to any customer with a LAN or enterprise network. Aruba has features such as a lifetime warranty. In Egypt, a lifetime warranty is a very effective feature. Other competitors do not provide the same.
Along with a lifetime warranty, we get scalability and stability, and we can enable any feature without a license. Aruba switches integrate with other vendors. Aruba can work with Cisco or other vendors. For example, if we have Cisco or any other platform to run ciphers, they can work in Aruba switches. I can integrate it with any management solution, which is a valuable feature. If any customer has switches from Cisco, for example, they need to buy a management solution. The customer is forced to get the software. But if the customer has Cisco switches and is asking about integration between the old and the new network, it won't be an issue to integrate it with Aruba's solution.
I rate Aruba switches a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Owner at SiT Global GmbH
Reliable, easy to implement and ability to change ASICs internally to improve performance
Pros and Cons
- "The initial setup is quite easy. Once you know what you do, it’s easy."
- "There’s always space for improvement. Improvements are mainly minor in handling, like the web interface."
What is our primary use case?
I use them myself, and I sell them to my customers.
How has it helped my organization?
Users have to see it as a fabric completely. It’s not only one product. It’s the mixture and the association with the product.
The switches themselves do have security features. But most of it is in conjunction with the others.
What is most valuable?
The most significant features are their reliability and the options to change the ASICs. You can change a lot internally to improve performance.
For my personal use and experience, the documentation is very good. It’s very good documentation because the majority of American documentation, no matter if it’s a network product or other product, is always very good. It has been for even other products, not just IT products. And Aruba’s documentation is very well done.
It’s very well compared to some other documentation on the market from other manufacturers.
What needs improvement?
There’s always space for improvement. Improvements are mainly minor in handling, like the web interface. They make some improvements. In terms of performance, they make a lot of improvements in the backplane. These small improvements could make life easier.
For how long have I used the solution?
I have been working with Aruba products since 2005.
What do I think about the scalability of the solution?
It is very scalable. I would rate the scalability an eight out of ten.
How are customer service and support?
Technical support is very good. They’re very responsive, and it’s quite good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
It’s just a matter of some people preferring Cisco, some people preferring other brands. It’s just a way to convince a customer to change from a product. You need a good selling strategy.
In the professional world, you have different areas. You have very much Cisco-associated companies, and you have the former HPE ProLiant, which is now Aruba. Then you have Juniper, and you have different worlds. Customers have different preferences. So that is an issue now. You have to have a lot of good arguments to convince somebody to change a product.
Consider this: If you have a global operating, let’s say, a European-wide operating company, and they have already invested a lot of money in Cisco, for instance, it is almost impossible to convince them unless you keep exact records of when something was implemented. You need to keep track on a time scale and say, “Okay, now it’s about time to change the system.” You have to be at the right time at the right spot. Otherwise, it’s very difficult to convince them. It’s easier to convince smaller companies.
How was the initial setup?
The initial setup is quite easy. Once you know what you do, it’s easy. If you don’t know what you do, especially with the latest software type, with the CX software type, it’s a bit more difficult. You have to do a little bit more command line. But once you know what you do, it’s quite easy and straightforward.
It is also easy to integrate it with other solutions.
What about the implementation team?
For the customers, we mainly sell them and implement them. That is our main aim. Our own switches work very reliably. They are a few years old, but they still do what they’re supposed to do.
What's my experience with pricing, setup cost, and licensing?
Sometimes, the license is a bit too overpaid. Sometimes, the license is okay.
Overall, the pricing strategy is fairly reasonable.
Since I’m an Aruba partner, we have project prices.
What other advice do I have?
The switches themselves, on a hardware level, are about eight out of ten. They all play in the same league, the upper league or the Champions League. There’s nothing negative about them. It’s a question of philosophy.
It’s my philosophy to recommend the best of the breed. Sometimes, I do recommend products from different manufacturers. If I’m convinced another product is more suitable for the project or the customer, then I will recommend that product.
I would definitely recommend Aruba to other users.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Sep 4, 2024
Flag as inappropriateIs cost-effective but needs to be more user-friendly
Pros and Cons
- "Aruba has a good switching solution. It has some basic security features and full switching features for the company. It’s not used as a security device, but it has some basic features like configuring ACL. However, it cannot be used as a complete security solution. The primary thing our clients look for in Aruba, or HPE now since HP acquired Aruba, is cost-effectiveness. Aruba is a good choice if the customer has budget limitations. We recommend Aruba switches because they are less expensive than Cisco but provide the same features."
- "Aruba should be made more user-friendly."
What is our primary use case?
We are business partners for various small and medium enterprises. We get requests from customers for an existing network upgrade or a new field requirement. Based on the customer's requirement, we provide solutions from Aruba or whichever the customer wants.
What is most valuable?
Aruba has a good switching solution. It has some basic security features and full switching features for the company. It’s not used as a security device, but it has some basic features like configuring ACL. However, it cannot be used as a complete security solution.
The primary thing our clients look for in Aruba, or HPE now since HP acquired Aruba, is cost-effectiveness. Aruba is a good choice if the customer has budget limitations. We recommend Aruba switches because they are less expensive than Cisco but still provide the same features.
What needs improvement?
Aruba should be made more user-friendly.
For how long have I used the solution?
We have been using Aruba Switches for a long time.
What do I think about the stability of the solution?
The stability is good since I haven’t experienced any major critical issues.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
HPE provides good support for Switches.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment of Aruba Switches is not tricky.
Managing Aruba switches isn’t very difficult. It should be easy to handle if you have hands-on experience with Cisco switches.
What's my experience with pricing, setup cost, and licensing?
The cost depends on the requirement. An extensive network will expand the budget. The price will be lower if there is a small requirement of one to ten switches. In comparison, Aruba is less costly than Cisco by about 10-20%.
What other advice do I have?
I haven't used any AI analytics features with it yet, but the latest switches include cloud AI features.
In comparison to Aruba, Cisco is very user-friendly. Aruba could be more user-friendly since I am accustomed to working with Cisco.
I would recommend Aruba Switches to others and rate it seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Last updated: Jun 13, 2024
Flag as inappropriateIT Infrastructure & Security at a university with 201-500 employees
Great lifetime warranty; great config using when using the menu
Pros and Cons
- "The most valuable Aruba switch feature is the lifetime warranty. It is a plus point in the budget."
- "In my opinion, Aruba's new features, like the new firmware, need to be improved."
What is most valuable?
The most valuable Aruba switch feature is the lifetime warranty. It is a plus point in the budget. Aruba some switches have a menu, so we can configure them without CLI. In addition, configuring is easier when using the menu.
What needs improvement?
In my opinion, Aruba's new features, like the new firmware, the Operating System CX, some of the security profiles and the security protocol, need to be improved. When we want to gather some information from the switches, we should be able to use Aruba. We need more options in the outsourcing and open source environments. We often struggle to connect with Aruba.
In the next release, I'd like to see more security protocols.
For how long have I used the solution?
I have been working with Aruba Switches for around two years.
What do I think about the stability of the solution?
I would rate the stability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. Sometimes my switches get struck by lightning through the electricity and this is where the lifetime warranty comes in and helps fix and replace them.
What do I think about the scalability of the solution?
I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. There are around 70 or 80 users of this solution in our company right now.
How are customer service and support?
I would rate their technical support an eight, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Positive
How was the initial setup?
My impression was that the initial setup was quite simple.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.
What other advice do I have?
Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Procurement Officer at Emerging Systems
Easy to configure, support power over ethernet, and the support is good
Pros and Cons
- "The most valuable feature is that it's very easy to configure."
- "The delivery time for this product is slow and is something that needs to be improved."
What is our primary use case?
We use this product for network access, including setting up VLANs.
What is most valuable?
The most valuable feature is that it's very easy to configure. Aruba is comparable to Cisco in this regard, and we are comfortable with them. Huawei Ethernet Switches are also easy to configure but we are less comfortable with them.
We can easily connect access points to these switches, and there are no major issues.
What needs improvement?
The delivery time for this product is slow and is something that needs to be improved. This is the biggest challenge in the market right now.
For how long have I used the solution?
We have been using Aruba Switches for between 10 and 12 years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
Aruba Ethernet Switches are scalable. We have approximately 200 users.
How are customer service and support?
The technical support for Aruba is good.
Which solution did I use previously and why did I switch?
I also work with different models of Cisco Ethernet Switches, such as the Catalyst 2960-X series, and the Catalyst 2960-X-24TS-L.
Another product that I have experience with is Huawei. We are most comfortable with Aruba and Cisco switches, configured for use as VLANs.
The cost of Aruba switches is higher than that of Huawei and many other brands.
How was the initial setup?
Aruba switches are easy to set up and we have had no issues with them.
What's my experience with pricing, setup cost, and licensing?
Aruba switches cost between $500 and $600 more than similar products by Huawei, as well as many other brands.
What other advice do I have?
My advice for anybody who is interested in using Aruba switches is that they are easy to configure. In a normal network environment, we have almost zero complaints about them.
Many of their switches support power over ethernet (POE).
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Security & Infrastructure Architect at a consumer goods company with 51-200 employees
Reasonably-priced and easy to manage from a central location
Pros and Cons
- "All of the networking products that we use are Aruba, so we use Aruba Central to manage them."
- "It would be good if I could get a 24-port, 10 gig module."
What is our primary use case?
The 5400 series is a modular chassis-based switch and it allows us to buy parts for different needs, such as 10 gigs, or a one gig ethernet over copper for workstations. It's really our core switch and we actually have a couple of different models.
That's in our headquarters, and then we have some other sites that use Aruba. I think they're the 2600 series or 2700 series, the smaller, modular ones, and stackable ones. Not the chassis-based.
How has it helped my organization?
When I first started two years ago, we didn't have these centralized modular switches and we had a bunch of stackable switches and there were many loops in the network.
We had different brands too. HP, Cisco, Linksys, Aruba, we had NETGEAR. There was not a common type of interface. We had network issues almost weekly.
We were able to get it organized and centrally managed, with a spanning tree to detect loops and more.
What is most valuable?
All of the networking products that we use are Aruba, so we use Aruba Central to manage them. This gives us a single place to look at land switches, wireless switches, and switches in other offices. It makes management a little easier.
It's the same type CLI commands to manage these.
What needs improvement?
There are many options with the modular switch and you buy cards for it. If you want 48 ports of one gig, you can buy a card for that, but more options would be better.
Right now, there's only eight, an eight-port, 10 gig module and sometimes we need a little denser than eight ports. It would be good if I could get a 24-port, 10 gig module.
For how long have I used the solution?
We have been using Aruba Switches for two years.
What do I think about the stability of the solution?
The Aruba Switches are very stable. We keep it up to date.
We update the firmware and software annually, as needed. We haven't had any issues. They are relatively new.
What do I think about the scalability of the solution?
Aruba Switches scale well, because of the modularity of it and to be able to buy different modules and interchange modules. We have a pair of them and they are linked together with 40 gig connections, so all of the cards are interchangeable between the two switches and some of that is just by design.
These are the core switches in our organization and everybody in the office uses them. This includes our remote offices. Everybody passes data through them, albeit this is somewhat less at the moment because of the COVID quarantine.
How are customer service and technical support?
I have not had to contact technical support.
Which solution did I use previously and why did I switch?
We had a mix of modular switches at this company. We had some HP, Cisco, NETGEAR, and Linksys. We looked at the switches that can provide us the port density that we needed, in one or two chassis-type units, and was also affordable.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price point was a big consideration for us and it is reasonable enough that we're able to standardize on Aruba for the networking pieces in our organization. This also includes Wi-Fi and access points.
Generally speaking, the price is good.
What other advice do I have?
Overall, this is a good, solid tool. It doesn't do anything fancy but it does what we need it to do. We don't do any routing through it. We have other routers to do all of that work. Again, the modular flexibility was a big attraction for us.
I've used Switches forever, so I knew what to expect. There was no installation really needed. We knew how to set up VLAN and set up the interfaces. We're happy with it.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Lantec
Affordable and feature-rich network solutions with dual control plane benefits
Pros and Cons
- "The most valuable features of Aruba Switches include the dual control plane, stackable features such as stack V6 and VSF stacks."
- "Aruba Switches don't need licenses to activate features and work straight out of the box, which is an advantage over some competitors. This implies less room for complaints compared with other solutions."
What is our primary use case?
The primary use cases for Aruba Switches are for campus networks and data center stackable switch solutions.
How has it helped my organization?
Aruba Switches have provided significant improvements to my organization by offering robust networking solutions without the need for additional licenses.
What is most valuable?
The most valuable features of Aruba Switches include the dual control plane, stackable features such as stack V6 and VSF stacks. Additionally, the switches work with all necessary features out of the box, without requiring additional licenses.
What needs improvement?
Aruba Switches don't need licenses to activate features and work straight out of the box, which is an advantage over some competitors. This implies less room for complaints compared with other solutions.
For how long have I used the solution?
I have used Aruba Switches for about five years.
What do I think about the stability of the solution?
The stability of Aruba Switches is high, as rated ten out of ten.
What do I think about the scalability of the solution?
Aruba Switches offer high scalability, receiving a ten out of ten rating.
How are customer service and support?
The customer service and support from Aruba are rated ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We work with Cisco and Juniper where extra licenses are often needed to activate features, which is not the case with Aruba Switches.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
Aruba Switches are rated six out of ten when it comes to pricing, which means they might be more affordable compared with other vendors since they do not require additional licensing for features.
Which other solutions did I evaluate?
Other solutions that could be evaluated include Microsoft tools, AWS, and Juniper.
What other advice do I have?
I recommend Aruba Switches as they are more affordable compared to other vendors and do not require additional licensing for our customers.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Oct 21, 2024
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