We primarily use the solution for WiFi and LAN. It's for connectivity.
Deputy Director of IT Operations at Universidad Adolfo Ibáñez
Helpful support, good connectivity, and very reliable
Pros and Cons
- "It is pretty easy to implement the product."
- "The endpoint capabilities could be improved."
What is our primary use case?
What is most valuable?
We find the connection while using Aruba to be very good.
Aruba has many good products that can be used with this solution. It has a good controller and antivirus.
The solution is stable.
Technical support is helpful and responsive.
It is pretty easy to implement the product.
Scaling the solution is possible.
What needs improvement?
The endpoint capabilities could be improved.
There are no missing features at this time.
It was a bit expensive.
For how long have I used the solution?
I've used the solution for two years.
Buyer's Guide
Aruba Switches
April 2025

Learn what your peers think about Aruba Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate the solution's stability ten out of ten.
What do I think about the scalability of the solution?
The scalability has been okay. I'd rate the scalability seven out of ten overall. We do plan to increase usage.
How are customer service and support?
Technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was simple. It is not overly difficult at all.
What about the implementation team?
I implement with external support.
What was our ROI?
I have not personally looked into ROI.
What's my experience with pricing, setup cost, and licensing?
The price could be a bit better. We'd like it to be lower.
What other advice do I have?
I'm not sure which version of the solution I'm using. I use the solution for my clients.
There could be more specialists available in Chile. There aren't as many in the country.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Pre-Sales Manager at a tech services company with 501-1,000 employees
Powerful and easy to manage with great sensor-based analytical tools
Pros and Cons
- "We like that it is very easy to manage the product through the cloud."
- "Aruba is still losing out to Cisco, which continues to dominate the space. Aruba needs to continue to improve its product range in order to compete with Cisco's dominance."
What is our primary use case?
We primarily use the solution for connectivity purposes.
If you want to connect your network, you definitely need a switch for end-to-end connectivity. The good thing about Aruba switches nowadays is that these particular switches also can be managed through the cloud. You can manage it through the cloud, you can manage it to NMS, and you can manage it to the individual switch also. You can manage it as a cluster.
What is most valuable?
We like that it is very easy to manage the product through the cloud.
If you compare Aruba to other switches like Juniper, Aruba has constantly maintained a Gartner leadership position over the last ten years.
Aruba is a very, very powerful switch in terms of the modular operating system.
It has sensor-based analytical tools.
They have this multi-tier operative system to manage the data center environment or campus Wi-Fi, et cetera. Whatever the Aruba access point, the Wi-Fi device, and the Aruba switches, are both on a common platform. They have dynamic segmentation. The connectivity and the management are very easy as it is centralized.
There is a whole product range to choose from. They have a huge portfolio, from 1GB all the way up to 100GB. It offers a wide variety of variations.
The user interface is very good.
There are a lot of great features, like dynamic segmentation and a modular operating system, that users can take advantage of.
Aruba switches are a new generation of switches that allow each access point to carry different user data and have the capability of handling different policies. They can prioritize traffic based on policy or an IP address range, for example. If I have my own device and my work device on the same network, the permissions can be set differently so that my work device has certain access and my home device does not. Or I can request permission for my home device. It can pick up and adjust for authorized and non-authorized users.
Their hardware has been completely redesigned and has stringer processors and all kinds of different improvements.
They offer good DRAM and can support a multi-gig PoE.
There is multi-tier architecture within the switch itself.
What needs improvement?
Aruba is still losing out to Cisco, which continues to dominate the space. Aruba needs to continue to improve its product range in order to compete with Cisco's dominance.
For how long have I used the solution?
I've used the solution for five to six years.
What do I think about the stability of the solution?
The stability of Aruba is very high. It's very reliable. It doesn't crash or freeze. There are no bugs or glitches. I can rate the product nine or ten out of ten in terms of stability.
What do I think about the scalability of the solution?
The solution is scalable in two ways. You can increase your network with the device, and you can also upgrade your application operating system to increase the usage of new-generation technology. Aruba is great at offering scalability in both areas. The devices also last a long time and have a five or six-year lifetime warranty, and within this period, you're eligible for the latest software that continuously expands the Aruba experience over time.
We'll likely continue to invest in Aruba and expand usage when the time comes.
How are customer service and support?
Technical support is very good. There is a default lifetime for R&D and it will give you only the troubleshooting and support for the lifetime of the product. That troubleshooting support will identify either if your switch has a hardware fault or if it has any other issues. If it has been diagnosed that it is a software-related issue, they will give you the latest format to upgrade to. However, if you go for the full level of technical support, so you have to purchase the Aruba service agreement. This is called Foundation Care.
If you don't go with any support, you are only eligible for the hardware replacement. No other support will be provided.
Which solution did I use previously and why did I switch?
I previously worked with Huawei. That was three or five years ago. I've also worked with HPE as well as the entire Aruba product range. I'm aware of Cisco and Juniper's capabilities as well.
What's my experience with pricing, setup cost, and licensing?
Aruba is considered a premium product and therefore the pricing is quite high. That said, it is competitive against, for example, Cisco. Based on its vast service offering, the pricing is actually quite fair.
Which other solutions did I evaluate?
We've compared Aruba to many switches, including Cisco and Juniper. However, Cisco is more comparable and Juniper has a very limited product profile. Cisco and Aruba are very similar.
What other advice do I have?
We are not a reseller. We are the national distributor of Aruba in India.
I'd rate the product in general eight out of ten. If a company is looking for a future-proof solution, Aruba really is a good choice. If they are looking to build a very sophisticated network, it's great.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Aruba Switches
April 2025

Learn what your peers think about Aruba Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Senior Manger - Solutions Design & Engineering at PureCS
Easy configuration and efficient integration with an easy installation process
Pros and Cons
- "They are easy to configure and integrate well with the Aruba ecosystem."
- "The power supplies are generally susceptible to power fluctuations and failure due to these fluctuations."
What is our primary use case?
We are using it for LAN Switches in our corporate offices with PoE switches and access points. This is primarily a normal LAN switching use case.
What is most valuable?
They are easy to configure and integrate well with the Aruba ecosystem.
What needs improvement?
The power supplies are generally susceptible to power fluctuations and failure due to these fluctuations.
For how long have I used the solution?
We've been using it for four years as Aruba Access Point as well.
What do I think about the stability of the solution?
There are no serious bugs. The solution is pretty stable.
How are customer service and support?
The customer service is rated nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation is easy. We generally have only one person deploying it.
What was our ROI?
I have not quantified it exactly, but I would estimate a twenty percent cost savings or improvement in efficiency of operations.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit on the pricey side.
Which other solutions did I evaluate?
We had been comparing other vendors, such as Cisco.
What other advice do I have?
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 16, 2024
Flag as inappropriateNetwork & Security Specialist at Prolink
Scalable, stable, and enables centralized management
Pros and Cons
- "Aruba Central is valuable."
- "The solution must improve the switch models."
What is our primary use case?
I work in the hospitality and medical industry.
What is most valuable?
Aruba Central is valuable. I use it for management.
What needs improvement?
The solution must improve the switch models. It has only one type of switch in the CX 4100 series.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the product’s stability a ten out of ten.
What do I think about the scalability of the solution?
Our clients are enterprise businesses. I rate the product’s scalability a ten out of ten.
How are customer service and support?
I rate the support a seven or eight out of ten. We do not have local solutions in our country. Most people in the companies do not know English, and it is difficult for them to speak with the technical support team. It would be good if the solution provided on-site support in Turkey.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of setup a nine out of ten. The deployment takes three to four days because we work with big companies. The deployment is sometimes difficult.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven or eight out of ten. The tool is a little expensive for customers from other countries. We have a lot of Chinese customers. Aruba is expensive for them.
What other advice do I have?
I am a distributor. I don't use the tool for security because every company has a firewall. We only use AI in Aruba Central. I will recommend the solution to others. Overall, I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
IT Manager at Genesis Global
Easy to expand, reliable, and allow users to manage switches from the cloud
Pros and Cons
- "We can scale as needed."
- "The initial setup is relatively complex."
What is our primary use case?
We've got switches on-premises, and they're managed by central management.
We primarily use the solution for normal office use. It is for normal networking, including wireless.
What is most valuable?
I like that I can cloud-manage my network. This is useful due to the fact that I have multiple offices.
It's a stable product.
We can scale as needed.
What needs improvement?
The initial setup is relatively complex.
There is nothing to improve on in an enterprise environment, however, if you're wanting various functionalities, you need to know how to do these things. It's not straightforward per se. Some training would be ideal for getting the most out of the solution. I had to learn a lot on the job by myself.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is very solid, and very stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product is scalable. We can expand usage if we need to.
We have 300 people on average using the solution.
In terms of expanding usage, as a solution, at this point in time, I don't need to. With its wifi capabilities, it can handle a little bit more load, so that's fine.
How are customer service and support?
Since I have the solution through a partner, I use the partner services. It's up to them to get me in touch with support if needed.
Which solution did I use previously and why did I switch?
We had very low-end build switches or old Cisco switches previously, however, they were relatively minor since we had moved to a new office and the company was relatively young at that point in time. Afterward, we made an investment in Aruba.
How was the initial setup?
The initial setup is not necessarily straightforward. It is complex.
A service partner did the implementation. It took about a month and a half.
What about the implementation team?
We had a service provider assist us with the setup.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license for the solution.
It is an enterprise product, so it's not the cheapest, definitely. I'd rate the affordability between a three and four out of five.
What other advice do I have?
I'd recommend the solution if a company wants an alternative to a Cisco environment. It's a very reliable solution.
I'd rate the solution eight out of ten.
They do have partnerships, and users can get training and insights on how to manage it from a partnership perspective.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Specialist at Al Ghurair Investments
Centralized Management that need improvements in the Visibility and Control
Pros and Cons
- "There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly."
- "I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface."
What is our primary use case?
The primary use case of this solution is for Network connection and centralized monitoring and troubleshooting.
What is most valuable?
The switching configuration is very simple and not as complicated as Cisco. It's easy to do and the deployment is very quick.
When it comes to RMA, the replacement of Aruba parts is very good, and they are very prompt.
There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly. As an example, if I call in the morning, by tomorrow I will receive a box with the replacement.
What needs improvement?
Visibility and controls need to be improved. When I compare the Aruba switch with Meraki, Meraki has more visibility and more controls.
HPE Aruba has not done any development and research on the SD LAN. They may have another solution for the SD LAN.
Aruba should have SD LAN features to provide more visibility on the network and to be able to control things like the traffic shifting or for voice or data. Currently, Aruba does not have this capability.
It may be there, but it's tedious.
In the next release or the very near future, I think that it is very important to simplify the dashboard and features similar to Meraki. Meraki has a good dashboard and the way they are presenting the information is very useful.
I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface. Other solutions also have better control and visibility.
For how long have I used the solution?
I have been using this solution for seven years.
What do I think about the stability of the solution?
This solution is quite stable. To date, we have not had any complaints.
We have our HP IMC (Intelligence Management Center), which is a centralized management control center where I can monitor all of the switches. I can monitor the health of the network appliances, and the CPUs main process. Everything.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
We have not had to contact technical support. We handle the issues with our in-house resources.
Which solution did I use previously and why did I switch?
I have experience with Cisco Meraki switches.
How was the initial setup?
The initial setup is very easy.
The implementation and configuration are not that difficult.
If you have ten to fifteen switches it can take a day. You have to stack it, then put them all together, complete the configuration, the hardening, and the testing, that is a complete full day, eight hours.
What other advice do I have?
I would recommend this product.
I would rate this product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a energy/utilities company with 51-200 employees
Good cloud management, efficient network solutions, and satisfactory support
Pros and Cons
- "It allows us to manage the switches through the cloud, which is good."
- "The licensing model could be improved."
What is our primary use case?
We are really just using Aruba Switches for ourselves. We're not like a service provider, but if you ask me, I will recommend it to my colleagues or friends.
How has it helped my organization?
It allows us to manage the switches through the cloud, which is good.
What is most valuable?
I mentioned earlier that managing the switches through the cloud is very beneficial.
What needs improvement?
Maybe the licensing model could be improved. It's a bit of a pain because it depends on when we activated the purchase.
For how long have I used the solution?
I've been using Aruba Switches for about three to four years now.
What do I think about the stability of the solution?
The product has been quite stable. I don't have a lot of experience with technical support because we haven't really required engagement.
What do I think about the scalability of the solution?
I think Aruba Switches are scalable and support our organization's growth.
How are customer service and support?
Technical support has been all right. We may have engaged once or twice, and it was satisfactory.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment was quite easy and straightforward. It took us maybe 30 to 45 minutes to set it up.
What about the implementation team?
We deployed some of the setup ourselves.
What was our ROI?
It's very hard to justify return on investment because it's something required for the network to function. I'm not sure how to address that.
What's my experience with pricing, setup cost, and licensing?
We don't have a regular payment system because it's a one-off project that lasts for a few years until a refresh is needed. We pay for each Aruba product separately.
What other advice do I have?
I would recommend Aruba Switches; it's a very stable product.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 21, 2024
Flag as inappropriateWorks at ZENONLINE
Has a large range of options and has decent new switches but areas could be simplified
Pros and Cons
- "It is slightly more price effective than Juniper and it has a slightly larger range."
- "My experience with Aruba's account manager hasn't been the greatest."
What is our primary use case?
We primarily use the solution in a hospital setting for switching.
What is most valuable?
The newest switches are pretty decent.
It is slightly more price effective than Juniper and it has a slightly larger range.
What needs improvement?
The solution could always be a bit cheaper.
My experience with Aruba's account manager hasn't been the greatest.
Dealing with the server is very complicated. We'd like it to be simplified.
The setup is complex.
For how long have I used the solution?
We've used the solution for three to four months.
What do I think about the stability of the solution?
I'm pretty new to the solution. It is hard to gauge stability at this time.
What do I think about the scalability of the solution?
The solution is scalable. It comes in a range of options.
How are customer service and support?
The account managers are not the best. They make you do a lot of running around. A lot of the time, they don't even pick up calls. We don't like the way the business side is handled.
The dealers, however, are very responsive. That said, there are just too many rules and regulations when dealing with Aruba.
Which solution did I use previously and why did I switch?
As a systems integrator, we work with Aruba, Juniper, and Cisco switches. Aruba has more of a range than Juniper, which is more fixed.
How was the initial setup?
The initial setup is very complex.
What's my experience with pricing, setup cost, and licensing?
Typically, the solution is paid for annually.
The price could always be improved upon.
What other advice do I have?
We are a system integrator.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

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