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Umer Uzair - PeerSpot reviewer
Senior Manger - Solutions Design & Engineering at PureCS
Real User
Top 5
Easy configuration and efficient integration with an easy installation process
Pros and Cons
  • "They are easy to configure and integrate well with the Aruba ecosystem."
  • "The power supplies are generally susceptible to power fluctuations and failure due to these fluctuations."

What is our primary use case?

We are using it for LAN Switches in our corporate offices with PoE switches and access points. This is primarily a normal LAN switching use case.

What is most valuable?

They are easy to configure and integrate well with the Aruba ecosystem.

What needs improvement?

The power supplies are generally susceptible to power fluctuations and failure due to these fluctuations.

For how long have I used the solution?

We've been using it for four years as Aruba Access Point as well.

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What do I think about the stability of the solution?

There are no serious bugs. The solution is pretty stable.

How are customer service and support?

The customer service is rated nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is easy. We generally have only one person deploying it.

What was our ROI?

I have not quantified it exactly, but I would estimate a twenty percent cost savings or improvement in efficiency of operations.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit on the pricey side.

Which other solutions did I evaluate?

We had been comparing other vendors, such as Cisco.

What other advice do I have?

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Alper Umar - PeerSpot reviewer
Network & Security Specialist at Prolink
Reseller
Top 10
Scalable, stable, and enables centralized management
Pros and Cons
  • "Aruba Central is valuable."
  • "The solution must improve the switch models."

What is our primary use case?

I work in the hospitality and medical industry.

What is most valuable?

Aruba Central is valuable. I use it for management.

What needs improvement?

The solution must improve the switch models. It has only one type of switch in the CX 4100 series.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

Our clients are enterprise businesses. I rate the product’s scalability a ten out of ten.

How are customer service and support?

I rate the support a seven or eight out of ten. We do not have local solutions in our country. Most people in the companies do not know English, and it is difficult for them to speak with the technical support team. It would be good if the solution provided on-site support in Turkey.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the ease of setup a nine out of ten. The deployment takes three to four days because we work with big companies. The deployment is sometimes difficult.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven or eight out of ten. The tool is a little expensive for customers from other countries. We have a lot of Chinese customers. Aruba is expensive for them.

What other advice do I have?

I am a distributor. I don't use the tool for security because every company has a firewall. We only use AI in Aruba Central. I will recommend the solution to others. Overall, I rate the tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Aruba Switches
March 2025
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Alfred_Pullicino - PeerSpot reviewer
IT Manager at Genesis Global
Real User
Easy to expand, reliable, and allow users to manage switches from the cloud
Pros and Cons
  • "We can scale as needed."
  • "The initial setup is relatively complex."

What is our primary use case?

We've got switches on-premises, and they're managed by central management.

We primarily use the solution for normal office use. It is for normal networking, including wireless. 

What is most valuable?

I like that I can cloud-manage my network. This is useful due to the fact that I have multiple offices. 

It's a stable product.

We can scale as needed. 

What needs improvement?

The initial setup is relatively complex.

There is nothing to improve on in an enterprise environment, however, if you're wanting various  functionalities, you need to know how to do these things. It's not straightforward per se. Some training would be ideal for getting the most out of the solution. I had to learn a lot on the job by myself. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very solid, and very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable. We can expand usage if we need to. 

We have 300 people on average using the solution.

In terms of expanding usage, as a solution, at this point in time, I don't need to. With its wifi capabilities, it can handle a little bit more load, so that's fine.

How are customer service and support?

Since I have the solution through a partner, I use the partner services. It's up to them to get me in touch with support if needed.

Which solution did I use previously and why did I switch?

We had very low-end build switches or old Cisco switches previously, however, they were relatively minor since we had moved to a new office and the company was relatively young at that point in time. Afterward, we made an investment in Aruba.

How was the initial setup?

The initial setup is not necessarily straightforward. It is complex. 

A service partner did the implementation. It took about a month and a half.

What about the implementation team?

We had a service provider assist us with the setup. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license for the solution. 

It is an enterprise product, so it's not the cheapest, definitely. I'd rate the affordability between a three and four out of five.

What other advice do I have?

I'd recommend the solution if a company wants an alternative to a Cisco environment. It's a very reliable solution.

I'd rate the solution eight out of ten.

They do have partnerships, and users can get training and insights on how to manage it from a partnership perspective. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Specialist at Al Ghurair Investments
Real User
Top 20
Centralized Management that need improvements in the Visibility and Control
Pros and Cons
  • "There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly."
  • "I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface."

What is our primary use case?

The primary use case of this solution is for Network connection and centralized monitoring and troubleshooting.

What is most valuable?

The switching configuration is very simple and not as complicated as Cisco. It's easy to do and the deployment is very quick.

When it comes to RMA, the replacement of Aruba parts is very good, and they are very prompt.

There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly. As an example, if I call in the morning, by tomorrow I will receive a box with the replacement.

What needs improvement?

Visibility and controls need to be improved. When I compare the Aruba switch with Meraki, Meraki has more visibility and more controls.

HPE Aruba has not done any development and research on the SD LAN. They may have another solution for the SD LAN.

Aruba should have SD LAN features to provide more visibility on the network and to be able to control things like the traffic shifting or for voice or data. Currently, Aruba does not have this capability.

It may be there, but it's tedious.

In the next release or the very near future, I think that it is very important to simplify the dashboard and features similar to Meraki. Meraki has a good dashboard and the way they are presenting the information is very useful.

I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface. Other solutions also have better control and visibility.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is quite stable. To date, we have not had any complaints.

We have our HP IMC (Intelligence Management Center), which is a centralized management control center where I can monitor all of the switches. I can monitor the health of the network appliances, and the CPUs main process. Everything.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

We have not had to contact technical support. We handle the issues with our in-house resources.

Which solution did I use previously and why did I switch?

I have experience with Cisco Meraki switches.

How was the initial setup?

The initial setup is very easy.

The implementation and configuration are not that difficult.

If you have ten to fifteen switches it can take a day. You have to stack it, then put them all together, complete the configuration, the hardening, and the testing, that is a complete full day, eight hours.

What other advice do I have?

I would recommend this product.

I would rate this product a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joshy Varghese - PeerSpot reviewer
Managing Director at Evenor Info Solutions Pvt Ltd
Real User
Top 10
Easy to deploy, stable, and scalable
Pros and Cons
  • "The most valuable feature is the lifetime warranty."
  • "Aruba does not have local support in our region of Kerala."

What is our primary use case?

We use the solution for our network switches and access points.

What is most valuable?

The most valuable feature is the lifetime warranty.

The bandwidth is good.

The throughput is high.

What needs improvement?

Aruba does not have local support in our region of Kerala. The support is from Bangalore and support can be delayed.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Cisco Switches and switched to Aruba because of the speed.

How was the initial setup?

The initial setup is straightforward. The deployment was easy to configure. I give the deployment a nine out of ten. The configuration can be completed within half an hour.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

I believe in the next year we will see a return on investment with Aruba Switches.

What's my experience with pricing, setup cost, and licensing?

Aruba Switches are less expensive than Cisco. 

What other advice do I have?

I give the solution a nine out of ten.

We have around 1,000 users.

We have two administrators for the solution.

I recommend Aruba Switches to others. The cost is lower, the performance is higher, and the solution has higher throughput.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer956109 - PeerSpot reviewer
System Administrator at a energy/utilities company with 51-200 employees
Real User
Good cloud management, efficient network solutions, and satisfactory support
Pros and Cons
  • "It allows us to manage the switches through the cloud, which is good."
  • "The licensing model could be improved."

What is our primary use case?

We are really just using Aruba Switches for ourselves. We're not like a service provider, but if you ask me, I will recommend it to my colleagues or friends.

How has it helped my organization?

It allows us to manage the switches through the cloud, which is good.

What is most valuable?

I mentioned earlier that managing the switches through the cloud is very beneficial.

What needs improvement?

Maybe the licensing model could be improved. It's a bit of a pain because it depends on when we activated the purchase.

For how long have I used the solution?

I've been using Aruba Switches for about three to four years now.

What do I think about the stability of the solution?

The product has been quite stable. I don't have a lot of experience with technical support because we haven't really required engagement.

What do I think about the scalability of the solution?

I think Aruba Switches are scalable and support our organization's growth.

How are customer service and support?

Technical support has been all right. We may have engaged once or twice, and it was satisfactory.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment was quite easy and straightforward. It took us maybe 30 to 45 minutes to set it up.

What about the implementation team?

We deployed some of the setup ourselves.

What was our ROI?

It's very hard to justify return on investment because it's something required for the network to function. I'm not sure how to address that.

What's my experience with pricing, setup cost, and licensing?

We don't have a regular payment system because it's a one-off project that lasts for a few years until a refresh is needed. We pay for each Aruba product separately.

What other advice do I have?

I would recommend Aruba Switches; it's a very stable product.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
System engineer at DCA
Real User
Top 10
Scales well, effective routing protocol, and beneficial basic functionality
Pros and Cons
  • "The most valuable features of Aruba Switches are the routing protocol and the basic functionality."
  • "Aruba Switches could improve the monitoring and increase the scope of their online portal to cover cloud and on-premise deployments."

What is our primary use case?

Our clients use Aruba Switches for networking.

What is most valuable?

The most valuable features of Aruba Switches are the routing protocol and the basic functionality.

What needs improvement?

Aruba Switches could improve the monitoring and increase the scope of their online portal to cover cloud and on-premise deployments.

For how long have I used the solution?

I have been using Aruba Switches for approximately two years.

What do I think about the stability of the solution?

The performance of the solution has been good for all our customers.

What do I think about the scalability of the solution?

One of our clients has approximately 2,000 customers using the solution in the multiple-story business.

Most of our clients are enterprise-sized companies.

I rate the scalability of Aruba Switches a nine out of ten.

How are customer service and support?

I have not had an issue to need the support for.

Which solution did I use previously and why did I switch?

I have used Cisco and Juniper. Cisco has a high price.

How was the initial setup?

The initial setup of Aruba Switches is straightforward. The full deployment took approximately two months. Some of the factors that increased the time were solution delivery and the customer's use case.

What's my experience with pricing, setup cost, and licensing?

Cisco has a higher cost than Aruba Switches.

I rate the price of Aruba Switches an eight out of ten.

What other advice do I have?

I rate Aruba Switches a nine out of ten.

The solution is high quality, reliable, and can handle heavy workloads.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Works at ZENONLINE
Real User
Has a large range of options and has decent new switches but areas could be simplified
Pros and Cons
  • "It is slightly more price effective than Juniper and it has a slightly larger range."
  • "My experience with Aruba's account manager hasn't been the greatest."

What is our primary use case?

We primarily use the solution in a hospital setting for switching. 

What is most valuable?

The newest switches are pretty decent. 

It is slightly more price effective than Juniper and it has a slightly larger range.

What needs improvement?

The solution could always be a bit cheaper. 

My experience with Aruba's account manager hasn't been the greatest.

Dealing with the server is very complicated. We'd like it to be simplified. 

The setup is complex. 

For how long have I used the solution?

We've used the solution for three to four months. 

What do I think about the stability of the solution?

I'm pretty new to the solution. It is hard to gauge stability at this time. 

What do I think about the scalability of the solution?

The solution is scalable. It comes in a range of options. 

How are customer service and support?

The account managers are not the best. They make you do a lot of running around. A lot of the time, they don't even pick up calls. We don't like the way the business side is handled.

The dealers, however, are very responsive. That said, there are just too many rules and regulations when dealing with Aruba. 

Which solution did I use previously and why did I switch?

As a systems integrator, we work with Aruba, Juniper, and Cisco switches. Aruba has more of a range than Juniper, which is more fixed. 

How was the initial setup?

The initial setup is very complex. 

What's my experience with pricing, setup cost, and licensing?

Typically, the solution is paid for annually.

The price could always be improved upon. 

What other advice do I have?

We are a system integrator. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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