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Anjan Basu Chowdhury - PeerSpot reviewer
Pre-Sales Manager at a tech services company with 501-1,000 employees
Reseller
Top 5
Powerful and easy to manage with great sensor-based analytical tools
Pros and Cons
  • "We like that it is very easy to manage the product through the cloud."
  • "Aruba is still losing out to Cisco, which continues to dominate the space. Aruba needs to continue to improve its product range in order to compete with Cisco's dominance."

What is our primary use case?

We primarily use the solution for connectivity purposes.  

If you want to connect your network, you definitely need a switch for end-to-end connectivity. The good thing about Aruba switches nowadays is that these particular switches also can be managed through the cloud. You can manage it through the cloud, you can manage it to NMS, and you can manage it to the individual switch also. You can manage it as a cluster. 

What is most valuable?

We like that it is very easy to manage the product through the cloud. 

If you compare Aruba to other switches like Juniper, Aruba has constantly maintained a Gartner leadership position over the last ten years.

Aruba is a very, very powerful switch in terms of the modular operating system.

It has sensor-based analytical tools. 

They have this multi-tier operative system to manage the data center environment or campus Wi-Fi, et cetera. Whatever the Aruba access point, the Wi-Fi device, and the Aruba switches, are both on a common platform. They have dynamic segmentation. The connectivity and the management are very easy as it is centralized. 

There is a whole product range to choose from. They have a huge portfolio, from 1GB all the way up to 100GB. It offers a wide variety of variations. 

The user interface is very good. 

There are a lot of great features, like dynamic segmentation and a modular operating system, that users can take advantage of. 

Aruba switches are a new generation of switches that allow each access point to carry different user data and have the capability of handling different policies. They can prioritize traffic based on policy or an IP address range, for example. If I have my own device and my work device on the same network, the permissions can be set differently so that my work device has certain access and my home device does not. Or I can request permission for my home device. It can pick up and adjust for authorized and non-authorized users. 

Their hardware has been completely redesigned and has stringer processors and all kinds of different improvements. 

They offer good DRAM and can support a multi-gig PoE.  

There is multi-tier architecture within the switch itself. 

What needs improvement?

Aruba is still losing out to Cisco, which continues to dominate the space. Aruba needs to continue to improve its product range in order to compete with Cisco's dominance. 

For how long have I used the solution?

I've used the solution for five to six years. 

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What do I think about the stability of the solution?

The stability of Aruba is very high. It's very reliable. It doesn't crash or freeze. There are no bugs or glitches. I can rate the product nine or ten out of ten in terms of stability. 

What do I think about the scalability of the solution?

The solution is scalable in two ways. You can increase your network with the device, and you can also upgrade your application operating system to increase the usage of new-generation technology. Aruba is great at offering scalability in both areas. The devices also last a long time and have a five or six-year lifetime warranty, and within this period, you're eligible for the latest software that continuously expands the Aruba experience over time. 

We'll likely continue to invest in Aruba and expand usage when the time comes.

How are customer service and support?

Technical support is very good. There is a default lifetime for R&D and it will give you only the troubleshooting and support for the lifetime of the product. That troubleshooting support will identify either if your switch has a hardware fault or if it has any other issues. If it has been diagnosed that it is a software-related issue, they will give you the latest format to upgrade to. However, if you go for the full level of technical support, so you have to purchase the Aruba service agreement. This is called Foundation Care. 

If you don't go with any support, you are only eligible for the hardware replacement. No other support will be provided.

Which solution did I use previously and why did I switch?

I previously worked with Huawei. That was three or five years ago. I've also worked with HPE as well as the entire Aruba product range. I'm aware of Cisco and Juniper's capabilities as well. 

What's my experience with pricing, setup cost, and licensing?

Aruba is considered a premium product and therefore the pricing is quite high. That said, it is competitive against, for example, Cisco. Based on its vast service offering, the pricing is actually quite fair. 

Which other solutions did I evaluate?

We've compared Aruba to many switches, including Cisco and Juniper. However, Cisco is more comparable and Juniper has a very limited product profile. Cisco and Aruba are very similar.

What other advice do I have?

We are not a reseller. We are the national distributor of Aruba in India.

I'd rate the product in general eight out of ten. If a company is looking for a future-proof solution, Aruba really is a good choice. If they are looking to build a very sophisticated network, it's great.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1296138 - PeerSpot reviewer
Security & Infrastructure Architect at a consumer goods company with 51-200 employees
Real User
Reasonably-priced and easy to manage from a central location
Pros and Cons
  • "All of the networking products that we use are Aruba, so we use Aruba Central to manage them."
  • "It would be good if I could get a 24-port, 10 gig module."

What is our primary use case?

The 5400 series is a modular chassis-based switch and it allows us to buy parts for different needs, such as 10 gigs, or a one gig ethernet over copper for workstations. It's really our core switch and we actually have a couple of different models.

That's in our headquarters, and then we have some other sites that use Aruba. I think they're the 2600 series or 2700 series, the smaller, modular ones, and stackable ones. Not the chassis-based.

How has it helped my organization?

When I first started two years ago, we didn't have these centralized modular switches and we had a bunch of stackable switches and there were many loops in the network.

We had different brands too. HP, Cisco, Linksys, Aruba, we had NETGEAR. There was not a common type of interface. We had network issues almost weekly.

We were able to get it organized and centrally managed, with a spanning tree to detect loops and more.

What is most valuable?

All of the networking products that we use are Aruba, so we use Aruba Central to manage them. This gives us a single place to look at land switches, wireless switches, and switches in other offices. It makes management a little easier.

It's the same type CLI commands to manage these.

What needs improvement?

There are many options with the modular switch and you buy cards for it. If you want 48 ports of one gig, you can buy a card for that, but more options would be better.

Right now, there's only eight, an eight-port, 10 gig module and sometimes we need a little denser than eight ports. It would be good if I could get a 24-port, 10 gig module.

For how long have I used the solution?

We have been using Aruba Switches for two years.

What do I think about the stability of the solution?

The Aruba Switches are very stable. We keep it up to date.

We update the firmware and software annually, as needed. We haven't had any issues. They are relatively new.

What do I think about the scalability of the solution?

Aruba Switches scale well, because of the modularity of it and to be able to buy different modules and interchange modules. We have a pair of them and they are linked together with 40 gig connections, so all of the cards are interchangeable between the two switches and some of that is just by design.

These are the core switches in our organization and everybody in the office uses them. This includes our remote offices. Everybody passes data through them, albeit this is somewhat less at the moment because of the COVID quarantine.

How are customer service and technical support?

I have not had to contact technical support.

Which solution did I use previously and why did I switch?

We had a mix of modular switches at this company. We had some HP, Cisco, NETGEAR, and Linksys. We looked at the switches that can provide us the port density that we needed, in one or two chassis-type units, and was also affordable.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price point was a big consideration for us and it is reasonable enough that we're able to standardize on Aruba for the networking pieces in our organization. This also includes Wi-Fi and access points.

Generally speaking, the price is good.

What other advice do I have?

Overall, this is a good, solid tool. It doesn't do anything fancy but it does what we need it to do. We don't do any routing through it. We have other routers to do all of that work. Again, the modular flexibility was a big attraction for us.

I've used Switches forever, so I knew what to expect. There was no installation really needed. We knew how to set up VLAN and set up the interfaces. We're happy with it.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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AmrIssa - PeerSpot reviewer
Chief Information officer at Mobica Advanced
Real User
Top 5Leaderboard
Good GUI, easy to configure and use, and offers a good transfer rate
Pros and Cons
  • "Aruba access points have a good transfer rate."
  • "They should provide training courses for certification, and have it available on the internet."

What is our primary use case?

The primary use case of this solution is for access points. You can look at any site and take the static ID, or the real ID. It's similar to VPN.

With the access point, you take the real ID and install it in the controller, you then access the site with this access point.

We are interior designers and we have many showroom sites, we use the Aruba controller. We have twenty-five Aruba Switches with fifteen to twenty access points.

We are using the 205 and 215 series. The bandwidth is 1gHz.

What is most valuable?

The most valuable features are the controller and the access points. Aruba access points have a good transfer rate.

It is powerful for the internet, the GUI is good, the configuration is very good, and it is very easy to use. In contrast, the Cisco configuration does not have a GUI.

Aruba has many features that are very good.

What needs improvement?

Managing Aruba Switches is not as good as Cisco Controller.

The switch needs to be bigger than it is now. Increasing the number of gigabytes in the switch would improve the switch interacting. You can download the DBS or the datasheet to see the switch interacting.

The switch interacting is the transfer of data from the port to the switch.

They should provide training courses for certification, and have it available on the internet.

They need to increase marketing for their products, especially for the solutions that are stable and very hard working. They should plan an event to market this solution.

Aruba could consider opening a training center for engineering, or IT students.

A suggestion would be to see the unit have a configuration switch like SMTP to send an email to the users if the performance is delayed or down. That would be very useful.

In the command line, we can configure in SMTP to send an email alert to the user and the support worldwide, so that they can know about the problem before it happens.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

This solution is very stable.

We have two ways to do the configuration. There are the standard way and Care. If you configure Care, we have a controller and things are fine.

We can deploy the configuration by the controller appliance. The access point can be made into a controller.

What do I think about the scalability of the solution?

The solution is scalable.

With many ports, we blended for the first time and we did not face any problems.

You have to have a plan to expand or increase to a table or other devices.

How are customer service and technical support?

The technical support is okay, I would rate them a four out of five.

We had some issues with resetting the password, it requires a special technique, there is some reconfiguration involved. 

The guide on the internet is very helpful and easy. You can do a specific search on the internet describing the error or the problem and you will get a very simple, easy, and quick answer.

Which solution did I use previously and why did I switch?

We have a client who has a nine-story apartment building and in our design, and we researched the internet for different access points. 

We presented the client with Cisco and TriCom, but our customer was not satisfied. We then introduced Aruba to the client and he was satisfied with the performance and our design.

How was the initial setup?

The initial setup is straightforward. It only took fifteen minutes to deploy.

It depends on the number of VLAN, or if there are any rules in the switch. This is all according to the configuration and the settings.

We have three engineers helping with the deployment.

What about the implementation team?

We did not use a vendor team to implement this solution. We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

This solution is not cheap and they don't have a plan to certify it as Cisco does. Cisco is a famous vendor with options for certification.

Aruba does not have a certified license in ARC and CNV. Their certification is for the marketing of the device in Cisco.

The license is annual. If you purchase a switch, you get a one-year free subscription.

Aruba has better pricing than Cisco.

What other advice do I have?

We used and configured Tricom Switches. HP merged with Tricom and the company after that Aruba merged with HP.

The switch became very different, it is good and has a different configuration.

We have had a few problems in our company, we have had some conflicts in the configuration.

Aruba was the first company to introduce access points, as far back as ten years ago.

It's a good product, but it's not equal to Cisco. It's better. I compare it with Cisco and Aruba is a better switch. With Cisco,  you buy the name, history, and global branding.

If an engineer or any company ask me about network solutions, I recommend Aruba.

I have some concerns because not many engineers write on the command line in Aruba. Not many engineers know the solution, unlike Cisco, which is well known in the education industry and on the market.

If you can configure the Aruba Switch for the very first time without any issues, then you are a very good engineer, you know the solution.

Aruba Access points, controller, and performance are the best!

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Wajid Khattak - PeerSpot reviewer
Procurement Officer at Emerging Systems
Real User
Top 5
Easy to configure, support power over ethernet, and the support is good
Pros and Cons
  • "The most valuable feature is that it's very easy to configure."
  • "The delivery time for this product is slow and is something that needs to be improved."

What is our primary use case?

We use this product for network access, including setting up VLANs.

What is most valuable?

The most valuable feature is that it's very easy to configure. Aruba is comparable to Cisco in this regard, and we are comfortable with them. Huawei Ethernet Switches are also easy to configure but we are less comfortable with them.

We can easily connect access points to these switches, and there are no major issues.

What needs improvement?

The delivery time for this product is slow and is something that needs to be improved. This is the biggest challenge in the market right now.

For how long have I used the solution?

We have been using Aruba Switches for between 10 and 12 years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Aruba Ethernet Switches are scalable. We have approximately 200 users.

How are customer service and support?

The technical support for Aruba is good.

Which solution did I use previously and why did I switch?

I also work with different models of Cisco Ethernet Switches, such as the Catalyst 2960-X series, and the Catalyst 2960-X-24TS-L.

Another product that I have experience with is Huawei. We are most comfortable with Aruba and Cisco switches, configured for use as VLANs.

The cost of Aruba switches is higher than that of Huawei and many other brands.

How was the initial setup?

Aruba switches are easy to set up and we have had no issues with them.

What's my experience with pricing, setup cost, and licensing?

Aruba switches cost between $500 and $600 more than similar products by Huawei, as well as many other brands. 

What other advice do I have?

My advice for anybody who is interested in using Aruba switches is that they are easy to configure. In a normal network environment, we have almost zero complaints about them.

Many of their switches support power over ethernet (POE).

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Deputy Director of IT Operations at Universidad Adolfo Ibáñez
Real User
Top 20
Helpful support, good connectivity, and very reliable
Pros and Cons
  • "It is pretty easy to implement the product."
  • "The endpoint capabilities could be improved."

What is our primary use case?

We primarily use the solution for WiFi and LAN. It's for connectivity.

What is most valuable?

We find the connection while using Aruba to be very good.

Aruba has many good products that can be used with this solution. It has a good controller and antivirus. 

The solution is stable.

Technical support is helpful and responsive.

It is pretty easy to implement the product.

Scaling the solution is possible.

What needs improvement?

The endpoint capabilities could be improved. 

There are no missing features at this time. 

It was a bit expensive. 

For how long have I used the solution?

I've used the solution for two years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate the solution's stability ten out of ten.

What do I think about the scalability of the solution?

The scalability has been okay. I'd rate the scalability seven out of ten overall. We do plan to increase usage. 

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was simple. It is not overly difficult at all. 

What about the implementation team?

I implement with external support.

What was our ROI?

I have not personally looked into ROI. 

What's my experience with pricing, setup cost, and licensing?

The price could be a bit better. We'd like it to be lower. 

What other advice do I have?

I'm not sure which version of the solution I'm using. I use the solution for my clients. 

There could be more specialists available in Chile. There aren't as many in the country.

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Specialist at Al Ghurair Investments
Real User
Top 5
Centralized Management that need improvements in the Visibility and Control
Pros and Cons
  • "There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly."
  • "I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface."

What is our primary use case?

The primary use case of this solution is for Network connection and centralized monitoring and troubleshooting.

What is most valuable?

The switching configuration is very simple and not as complicated as Cisco. It's easy to do and the deployment is very quick.

When it comes to RMA, the replacement of Aruba parts is very good, and they are very prompt.

There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly. As an example, if I call in the morning, by tomorrow I will receive a box with the replacement.

What needs improvement?

Visibility and controls need to be improved. When I compare the Aruba switch with Meraki, Meraki has more visibility and more controls.

HPE Aruba has not done any development and research on the SD LAN. They may have another solution for the SD LAN.

Aruba should have SD LAN features to provide more visibility on the network and to be able to control things like the traffic shifting or for voice or data. Currently, Aruba does not have this capability.

It may be there, but it's tedious.

In the next release or the very near future, I think that it is very important to simplify the dashboard and features similar to Meraki. Meraki has a good dashboard and the way they are presenting the information is very useful.

I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface. Other solutions also have better control and visibility.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is quite stable. To date, we have not had any complaints.

We have our HP IMC (Intelligence Management Center), which is a centralized management control center where I can monitor all of the switches. I can monitor the health of the network appliances, and the CPUs main process. Everything.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

We have not had to contact technical support. We handle the issues with our in-house resources.

Which solution did I use previously and why did I switch?

I have experience with Cisco Meraki switches.

How was the initial setup?

The initial setup is very easy.

The implementation and configuration are not that difficult.

If you have ten to fifteen switches it can take a day. You have to stack it, then put them all together, complete the configuration, the hardening, and the testing, that is a complete full day, eight hours.

What other advice do I have?

I would recommend this product.

I would rate this product a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Umer Uzair - PeerSpot reviewer
Senior Manger - Solutions Design & Engineering at PureCS
Real User
Top 5
Easy configuration and efficient integration with an easy installation process
Pros and Cons
  • "They are easy to configure and integrate well with the Aruba ecosystem."
  • "The power supplies are generally susceptible to power fluctuations and failure due to these fluctuations."

What is our primary use case?

We are using it for LAN Switches in our corporate offices with PoE switches and access points. This is primarily a normal LAN switching use case.

What is most valuable?

They are easy to configure and integrate well with the Aruba ecosystem.

What needs improvement?

The power supplies are generally susceptible to power fluctuations and failure due to these fluctuations.

For how long have I used the solution?

We've been using it for four years as Aruba Access Point as well.

What do I think about the stability of the solution?

There are no serious bugs. The solution is pretty stable.

How are customer service and support?

The customer service is rated nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is easy. We generally have only one person deploying it.

What was our ROI?

I have not quantified it exactly, but I would estimate a twenty percent cost savings or improvement in efficiency of operations.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit on the pricey side.

Which other solutions did I evaluate?

We had been comparing other vendors, such as Cisco.

What other advice do I have?

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Alfred_Pullicino - PeerSpot reviewer
IT Manager at Genesis Global
Real User
Easy to expand, reliable, and allow users to manage switches from the cloud
Pros and Cons
  • "We can scale as needed."
  • "The initial setup is relatively complex."

What is our primary use case?

We've got switches on-premises, and they're managed by central management.

We primarily use the solution for normal office use. It is for normal networking, including wireless. 

What is most valuable?

I like that I can cloud-manage my network. This is useful due to the fact that I have multiple offices. 

It's a stable product.

We can scale as needed. 

What needs improvement?

The initial setup is relatively complex.

There is nothing to improve on in an enterprise environment, however, if you're wanting various  functionalities, you need to know how to do these things. It's not straightforward per se. Some training would be ideal for getting the most out of the solution. I had to learn a lot on the job by myself. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very solid, and very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable. We can expand usage if we need to. 

We have 300 people on average using the solution.

In terms of expanding usage, as a solution, at this point in time, I don't need to. With its wifi capabilities, it can handle a little bit more load, so that's fine.

How are customer service and support?

Since I have the solution through a partner, I use the partner services. It's up to them to get me in touch with support if needed.

Which solution did I use previously and why did I switch?

We had very low-end build switches or old Cisco switches previously, however, they were relatively minor since we had moved to a new office and the company was relatively young at that point in time. Afterward, we made an investment in Aruba.

How was the initial setup?

The initial setup is not necessarily straightforward. It is complex. 

A service partner did the implementation. It took about a month and a half.

What about the implementation team?

We had a service provider assist us with the setup. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license for the solution. 

It is an enterprise product, so it's not the cheapest, definitely. I'd rate the affordability between a three and four out of five.

What other advice do I have?

I'd recommend the solution if a company wants an alternative to a Cisco environment. It's a very reliable solution.

I'd rate the solution eight out of ten.

They do have partnerships, and users can get training and insights on how to manage it from a partnership perspective. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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