I work in the hospitality and medical industry.
Network & Security Specialist at Prolink
Scalable, stable, and enables centralized management
Pros and Cons
- "Aruba Central is valuable."
- "The solution must improve the switch models."
What is our primary use case?
What is most valuable?
Aruba Central is valuable. I use it for management.
What needs improvement?
The solution must improve the switch models. It has only one type of switch in the CX 4100 series.
For how long have I used the solution?
I have been using the solution for three years.
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Aruba Switches
December 2024
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What do I think about the stability of the solution?
I rate the product’s stability a ten out of ten.
What do I think about the scalability of the solution?
Our clients are enterprise businesses. I rate the product’s scalability a ten out of ten.
How are customer service and support?
I rate the support a seven or eight out of ten. We do not have local solutions in our country. Most people in the companies do not know English, and it is difficult for them to speak with the technical support team. It would be good if the solution provided on-site support in Turkey.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of setup a nine out of ten. The deployment takes three to four days because we work with big companies. The deployment is sometimes difficult.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven or eight out of ten. The tool is a little expensive for customers from other countries. We have a lot of Chinese customers. Aruba is expensive for them.
What other advice do I have?
I am a distributor. I don't use the tool for security because every company has a firewall. We only use AI in Aruba Central. I will recommend the solution to others. Overall, I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Jun 5, 2024
Flag as inappropriateManaging Director at Evenor Info Solutions Pvt Ltd
Easy to deploy, stable, and scalable
Pros and Cons
- "The most valuable feature is the lifetime warranty."
- "Aruba does not have local support in our region of Kerala."
What is our primary use case?
We use the solution for our network switches and access points.
What is most valuable?
The most valuable feature is the lifetime warranty.
The bandwidth is good.
The throughput is high.
What needs improvement?
Aruba does not have local support in our region of Kerala. The support is from Bangalore and support can be delayed.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Cisco Switches and switched to Aruba because of the speed.
How was the initial setup?
The initial setup is straightforward. The deployment was easy to configure. I give the deployment a nine out of ten. The configuration can be completed within half an hour.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
I believe in the next year we will see a return on investment with Aruba Switches.
What's my experience with pricing, setup cost, and licensing?
Aruba Switches are less expensive than Cisco.
What other advice do I have?
I give the solution a nine out of ten.
We have around 1,000 users.
We have two administrators for the solution.
I recommend Aruba Switches to others. The cost is lower, the performance is higher, and the solution has higher throughput.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Aruba Switches
December 2024
Learn what your peers think about Aruba Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Managing Director Technology at Quantum Design and Engineering
Reliable and stable switch that is easy to use with a good interface and added warranty
Pros and Cons
- "This solution is really easy to use. It is much easier to use than Cisco. It's got a nice web interface for stepping up and an added warranty."
- "This solution could be improved if it offered long term support on a specific model or product."
What is our primary use case?
We use industrial switches called Moxa switches for our Edge devices and our Edge networks. For the backbone, we use Aruba switches because of the throughputs.It's much cheaper to put in an Aruba Switch than putting in a Moxa switch. We use it for CCTV cameras and we have about 150 to 200 cameras on the system.
For each of our clients who use this switch, we assign one of our engineers for maintenance. Our service level agreements determine the type of support they receive and how many of our engineers are needed. One of our engineers handles about four or five clients.
What is most valuable?
This solution is really easy to use. It is much easier to use than Cisco. It's got a nice web interface for stepping up and an added warranty. We need this limited lifetime warranty on the switches because we also have service level agreements with our clients and I want to make sure we provide them with the best product.
What needs improvement?
This solution could be improved if it offered long term support on a specific model or product. What we find in the market is that companies bring out too many new models, and if you still have an older model on your project, you do not get support.
In a future release, we would like to see MQTT protocols added as well as OPC. We have this functionality on other industrial switches and some of our clients like that feature. Using those two protocols, we can provide cloud based monitoring of their systems.
For how long have I used the solution?
I have been using this solution for six years.
What do I think about the stability of the solution?
This is a stable solution. I would rate it a nine out of ten.
What do I think about the scalability of the solution?
This is a scalable solution but we have experienced challenges with availability of certain versions of the solution that allow it to be used at scale.
I would rate it a five out of five for scalability.
How are customer service and support?
I've dealt with them once or twice but most issues have been sorted out by our distributor. It it is a bigger query, I submit it to HP for resolution.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate the initial setup a four out of five. We had some issues with high-level protocols that you use for redundancy. You have to set it up via a console, like MST and RSDP. If your network is not complex, it's very easy to set up.
We have two engineers or two technicians who usually complete the installation and this takes one week.
What was our ROI?
I wouldn't say we have experienced ROI but I would say that we have saved money on our service level agreements. Because of the stability, we do not need to do any replacements.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Security Network Engineer at Children's Cancer Hospital - Egypt 57357
A Stable Access Point Solution with Smart Rate Ports
Pros and Cons
- "The most valuable feature is the Aruba Smart Rate Port."
- "The templates to automate our switches need improvement."
What is our primary use case?
We use four Aruba Switches, in one stack, for 802.1X.
We use Aruba Switches mainly as access points.
What is most valuable?
The most valuable feature is the Aruba Smart Rate Port.
What needs improvement?
The templates to automate our switches need improvement.
We apply a template using Bison or ANSI C to automate our tasks daily.
We are using Bison and ANSI C programming language to automate our work for shutting down ports, and if the support has locked our shutdown with port security.
Cisco has Nexus Switches for the Data Center solutions. These switches are very powerful. In my research, I haven't found anything that is comparable.
In the next release or the near future, I would like similar Data Cente switches included.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
Aruba Switches are very stable when you are using the full solution.
Aruba Switches are still in the testing phase.
What do I think about the scalability of the solution?
We haven't tested the scalability for this solution yet, but there is another building that we are expanding to and we expect it to scale there.
We have approximately one thousand users.
How are customer service and technical support?
We have not had any issues with this solution so we have not opened any tickets with technical support.
Which solution did I use previously and why did I switch?
We were using other switches by Aruba prior to these. We stayed with Aruba to maintain compatibility.
How was the initial setup?
The initial setup of this solution is very simple.
What about the implementation team?
When we implemented the solution, we called a vendor to support us.
We have an in house assistant who configured the solution, but we had a vendor here to support us if we needed it.
We configured all of our switches to gain the experience.
Which other solutions did I evaluate?
I have also used Cisco switches and they are harder to set up.
What other advice do I have?
I received training on this solution from HP, here in Egypt.
I strongly recommend Aruba Switches with Aruba products for compatibility. If you use Cisco or other solutions, it may cause some issues with the stability of the environment.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a healthcare company with 10,001+ employees
Integrates well with ClearPass, is stable and has excellent technical support
Pros and Cons
- "The solution's stability is really great. We found it very solid."
- "The written documentation, all the available documentation, is often a little bit hard to find. The solution lacks documentation, especially on recent features. We have access directly to Aruba, Germany, so they are always helpful, but if you start, for instance, with something a little bit more complex like zero-touch provisioning, that would require a more comprehensive written piece."
What is our primary use case?
We primarily use the solution for extra switches on campuses and consecutive exchange of existing access switches.
How has it helped my organization?
The zero-touch provisioning made it possible for electricians to install and wire the switches that allows for the continuation with the zero touch provisioning mechanism afterward. It has really helped us to save our manpower within the network support group.
What is most valuable?
The solution's most valuable aspect is that it integrates with ClearPass, which allows us to use the same management for wireless LAN and wired LAN.
What needs improvement?
The written documentation, all the available documentation, is often a little bit hard to find. The solution lacks documentation of recent features. We have access directly to Aruba, Germany, so they are always helpful, but if you start, for instance, with something a little bit more complex like zero-touch provisioning, that would require a more comprehensive written piece.
The available REST API is invaluable for elegant integration with the core and distribution network.
There are some new multicast features coming up, but they are just in the process of preparation by IEEE, and I would like to see them as soon as possible.
For how long have I used the solution?
I've been using the solution for a few months.
What do I think about the stability of the solution?
The solution's stability is really great. We found it very solid.
What do I think about the scalability of the solution?
The scalability of the solution is good. With the management of ClearPass, it's great. We've been using the feature of building stacks with it, and its really, really easy to handle a large scale environment.
How are customer service and technical support?
Technical support has been great. Together with the consultant, we set up a regular phone call with Aruba to discuss the issues surrounding setting up the whole system. They always came up with quick solutions, called us back and they've been really, really helpful overall.
Which solution did I use previously and why did I switch?
We previously used Brocade. The switches portion of the organization was bought by Extreme Networks. The company broke down, which is why we had to switch. The hardware of Brocade was brilliant, but at some point, the development and the stability of firmware lacked, since developers may have moved on before the company broke down.
How was the initial setup?
The setup is mostly straightforward. Deployment, together with the WiFi, took about a month. We had three people on our side assisting with the implementation and have three people currently handling maintenance.
What about the implementation team?
We did the initial set up with the help of a service provider of Aruba. We wrote templates and did the first template with the service provider, who was experienced and was really helpful.
With their assistance, the experience was optimal. We had been really late with our decision to purchase Aruba and we, with the help of the consultants, have since been able to bring up the whole system in time so that the existing schedule for opening the hospital was never endangered.
What's my experience with pricing, setup cost, and licensing?
We just had all the licenses for five years included in the bidding process. Since the competitive nature of the resulting contract, our actual costs might not reflect the standard market prices. Due to the visibilityof our project, Aruba has been generous with the included amount of licenses, which will serve us for years to come.
Which other solutions did I evaluate?
As a public hospital we are obliged to implement a public bidding process. We had been in discussions with many companies, including, for example, Cisco.
In the end, it came down to financial issues. Once you have your requirements fixed, every Vendor has the chance to give you a proper offer through ist sales channel. With all the requirements, including for example common management of wired and wireless access, WLAN integrated Bluetooth capabilities Cisco failed to meet the offer of Aruba.
What other advice do I have?
We've been implementing, with the help of Aruba, with zero-touch provisioning in a newly opened hospital. Roughly 450 switches have been put into operation using zero-touch provisioning (ZTP). It was challenging; even Aruba probably hadn't done such a large scale project before using ZTP.
In terms of advice, I'd say if you are entering the next stage of switch hardware, of network hardware, just have a look at Aruba. It's really, really helpful having an open API to use Python or other script languages to modify configurations and to automate exchange of state changes with neighbouring structures.
We try to keep as close as possible to standards. There are some areas where standards aren't available, for instance stacking of network Access switches, whre no vendor-independent standards is existing yet. So look at the whole package including the switch hardware, the licenses, the license for management and bear in mind the transceivers.
When using Aruba switches, stick with the automation tools, don't let yourself be seduced into going back to manual configuration.
I'd rate the solution nine out of ten. They would be perfect, but there's a noise once they are on under heavy load in a warm environment. It might be the case that they are not usable for installations where the loudness damping between the installation room and office is not sufficient.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System engineer at DCA
Scales well, effective routing protocol, and beneficial basic functionality
Pros and Cons
- "The most valuable features of Aruba Switches are the routing protocol and the basic functionality."
- "Aruba Switches could improve the monitoring and increase the scope of their online portal to cover cloud and on-premise deployments."
What is our primary use case?
Our clients use Aruba Switches for networking.
What is most valuable?
The most valuable features of Aruba Switches are the routing protocol and the basic functionality.
What needs improvement?
Aruba Switches could improve the monitoring and increase the scope of their online portal to cover cloud and on-premise deployments.
For how long have I used the solution?
I have been using Aruba Switches for approximately two years.
What do I think about the stability of the solution?
The performance of the solution has been good for all our customers.
What do I think about the scalability of the solution?
One of our clients has approximately 2,000 customers using the solution in the multiple-story business.
Most of our clients are enterprise-sized companies.
I rate the scalability of Aruba Switches a nine out of ten.
How are customer service and support?
I have not had an issue to need the support for.
Which solution did I use previously and why did I switch?
I have used Cisco and Juniper. Cisco has a high price.
How was the initial setup?
The initial setup of Aruba Switches is straightforward. The full deployment took approximately two months. Some of the factors that increased the time were solution delivery and the customer's use case.
What's my experience with pricing, setup cost, and licensing?
Cisco has a higher cost than Aruba Switches.
I rate the price of Aruba Switches an eight out of ten.
What other advice do I have?
I rate Aruba Switches a nine out of ten.
The solution is high quality, reliable, and can handle heavy workloads.
Disclosure: My company has a business relationship with this vendor other than being a customer:
IT - Systems Administrator at Weizmann Institute of Science
Scales well but deployment could improve
Pros and Cons
- "Aruba Switches is stable."
- "We had an integration team do the setup of the solution."
What is our primary use case?
We are using Aruba Switches for clusters.
For how long have I used the solution?
I have been using Aruba Switches for one and a half years.
What do I think about the stability of the solution?
Aruba Switches is stable.
What do I think about the scalability of the solution?
The scalability of Aruba Switches is good.
We are using the solution in an educational institute with over 100 to 500 people.
How are customer service and support?
I have not contacted support from Aruba Switches. We have local support.
What about the implementation team?
We had an integration team do the setup of the solution.
What other advice do I have?
I rate Aruba Switches a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at a comms service provider with 10,001+ employees
Scalable switches that provide reliable connectivity in a remote environment
Pros and Cons
- "We use this solution for small and middle sized offices across different locations. The switches connect to the remote sites for distribution to the end user."
- "We have needed to upgrade software to fix some challenges we experienced. After downloading the latest version of Aruba, these were fixed."
What is our primary use case?
We use this solution for small and middle sized offices across different locations. The switches connect to the remote sites for distribution to the end user.
What needs improvement?
We have needed to upgrade software to fix some challenges we experienced. After downloading the latest version of Aruba, these were fixed.
For how long have I used the solution?
I have used this solution for three years.
How was the initial setup?
The initial setup was straightforward. The time to deploy depends on the experience you have and how many switches you are setting up.
What's my experience with pricing, setup cost, and licensing?
This is an affordable solution.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
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Updated: December 2024
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