Avaya IX Contact Center Pros review quotes
Deputy Senior Manager, Customer Interaction Management at DEWA
The technical support services are good.
It's scalable, it's fast, and it is very robust.
Avaya IX Contact Center Cons review quotes
Deputy Senior Manager, Customer Interaction Management at DEWA
The solution should be more flexible on-premises. We are currently on-premises and looking to move to the cloud.
Its scalability means that it is not a simple 'install and forget' setup.
