We use Azure Monitor to monitor all the infrastructure that we have in the cloud.
IT Manager at Software Gurus
The solution provides observability to check everything in the cloud, but it’s really hard to query the logs
Pros and Cons
- "Azure Monitor gives us the observability to check everything that we have in the cloud."
- "It's really complex to retrieve or query the logs in Azure Monitor."
What is our primary use case?
What is most valuable?
Azure Monitor gives us the observability to check everything that we have in the cloud. We can set up some alarms to better manage what we have in the cloud.
Azure Monitor has a direct connection with the infrastructure in the cloud. It's like a built-in feature in public services.
What needs improvement?
It's really complex to retrieve or query the logs in Azure Monitor. They have another query language, and it's messy. It never works the first time. You have to check a little bit of queries. It's really hard to make queries in Azure Monitor.
For how long have I used the solution?
I have been using Azure Monitor for five years.
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What do I think about the stability of the solution?
We never had issues with the solution's stability. I rate Azure Monitor a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate Azure Monitor a nine out of ten for scalability. It's a cloud service, and we don't have any issues with it.
How are customer service and support?
Azure Monitor's technical support overall is not perfect.
How would you rate customer service and support?
Neutral
What was our ROI?
We have seen a return on investment with Azure Monitor because it's a tool that's out of the box in the cloud.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor's pricing is tied to the services. The Azure Insight is a little bit expensive. It's a little expensive if you want to avail all the features.
What other advice do I have?
I am using the on-cloud version of Azure Monitor.
If they are using the cloud, users can use Azure Monitor as the first tool because it already has integration with all the services. However, the query language that I use is really complex. So if users haven't built queries before, they will have several issues with it.
Even for technical people, they will have issues if they don't have experience using a query language. So if they are using Azure, they should use Azure Monitor initially. Later, they can improve the monitoring environment by applying some other tools.
Overall, I rate Azure Monitor a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Cloud Architect at a tech vendor with 10,001+ employees
Offers good integration capabilities and is available at a good price point
Pros and Cons
- "Some good integration capabilities are present in the tool."
- "Using Azure Monitor and Azure Arc separately to monitor different environments can be complicated."
What is our primary use case?
I am not using the product by myself. I recommend the tool to our customers. Our company's customers use Azure Monitor in their DevOps practices since it offers easy-to-monitor components. Usually, we augment the product since DXC has its own tool. In our company, we also deploy our own tools on Dynatrace. We also have our own set of tools called DXC Platform X, which gets deployed to the cloud, and the native cloud tools like Azure Monitor are augmented by our own tool.
What is most valuable?
I don't know what specific features the customer gets from the tool. I know the standard monitoring is done on Azure Monitor. In our company, aside from being active with the setup, we also take care of the notification setup so that the help desk and right people are alerted in case there is an issue.
What needs improvement?
It is not just Azure Monitor that my company deals with since we augment it with our own DXC Platform X, which DXC developed for the cloud. DXC Platform X has its own set of tools for the cloud.
It would be good if there could be an integration between Azure Monitor and Azure Arc. The integration between Azure Monitor and Azure Arc can create a different product. Using Azure Monitor and Azure Arc separately to monitor different environments can be complicated. I think there is a need to blend everything into one product so that you can monitor everything, like the on-premises, AWS or Azure with one tool.
For how long have I used the solution?
I have been using Azure Monitor for more than two years.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website. It starts free of cost and goes up to a certain level, and then one just needs to pay above that. Usually, clients don't have to pay to choose anything, which is the biggest advantage of the hosting model.
Which other solutions did I evaluate?
The tool is a native product of Azure. Some good integration capabilities are present in the tool. It also offers availability, and the tool's pricing is very good.
What other advice do I have?
I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 27, 2024
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March 2025

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Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Excellent visibility options but integration could be better
Pros and Cons
- "Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
- "Azure Monitor's integration with applications could be improved."
What is our primary use case?
I mainly use Azure Monitor to monitor my WordPress site for availability, performance, and error logs.
How has it helped my organization?
Azure Monitor provides visibility and proactive alerts, which means that if anything happens, I get automated alerts from the performance monitoring tool and can fix the problem.
What is most valuable?
Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting.
What needs improvement?
Azure Monitor's integration with applications could be improved. There is limited support in terms of what it can monitor, and the connectors are built in a way that only monitors a specific area. In the next release, Azure Monitor should improve its visibility features, especially for WordPress websites.
For how long have I used the solution?
I've been using Azure Monitor for over a year.
What do I think about the stability of the solution?
Azure Monitor is very stable - I'd rate its stability ten out of ten.
What do I think about the scalability of the solution?
Azure Monitor is very scalable - I'd rate its scalability ten out of ten.
How are customer service and support?
Microsoft's technical support is ok, but its response time is quite high, and you have to buy very expensive support to get a better response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously worked with SolarWinds and ManageEngine, but both were developed for on-premise environments.
How was the initial setup?
The initial setup was straightforward, and deployment took around thirty minutes. I would rate the process nine out of ten.
What about the implementation team?
I implemented Azure Monitor myself.
What was our ROI?
Given its low price, Azure Monitor gives good ROI.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor's price is minimal to the point of being almost negligible. I would rate its pricing eight out of ten.
What other advice do I have?
Azure Monitor is simple and cost-effective, but make sure that it can provide you with the information you're looking for, the right metrics, and what you need in advanced and application monitoring. I would give Azure Monitor a rating of seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Architect at Cloud4C Services
Affordable, easy to configure and offers good integration capabilities
Pros and Cons
- "Technical support is helpful."
- "The solution needs better monitoring. It requires better log controls."
What is our primary use case?
We have multiple customer internet-facing applications, so we require granular control of each of the data flows. That is something this product helps with.
How has it helped my organization?
The ease of use and direct integration with various products have been very useful aspects of the solution that our organization has taken advantage of.
What is most valuable?
It's easy to configure and easy to integrate with other products.
The initial setup is simple.
Technical support is helpful.
The solution is very stable.
It can scale.
What needs improvement?
The solution needs better monitoring. It requires better log controls.
At this point in time, I don't expect them to add many other features.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. We haven't had any performance issues. I'd rate the level of stability ten out of ten.
What do I think about the scalability of the solution?
The solution is auto-scalable. I'd rate its ability to expand ten out of ten. It's a SaaS solution and does not require manual scaling.
Our user base is about ten individuals. We don't have any more than that on it right now. We do not require it to expand too much in the future.
How are customer service and support?
Technical support has been great. They are helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
I found the initial setup process to be straightforward.
I'd rate the ease of deployment ten out of ten. The deployment itself was fast and took maybe ten to 15 minutes.
Just two people were involved in the deployment process. They were regular architects or technical individuals who were part of the deployment.
ONce deployed, the solution itself does not require maintenance.
What about the implementation team?
We handled the deployment in-house. We did not need any help from outside integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in licensing aspects.
That said, my understanding is it is affordable.
What other advice do I have?
We have a partnership with Microsoft.
We are always on the latest version of the solution as it is on the cloud.
I'd advise others it was quite affordable and easy to configure.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager of Systems at Sir Syed University of Engineering and Technology
A stable solution for monitoring resources and resource utilization
Pros and Cons
- "Technical support is good and helpful...The initial setup is easy."
- "The scalability could be improved as there are some limitations."
What is our primary use case?
Azure Monitor helps monitor resources to get alerts on the usage or incident's generation. One can also use it to log the events in the event's hub or analyze them through Azure Log Analytics workspace and SIEM tools available to analyze your resource utilization.
What is most valuable?
The logs, analytics, alerts, and Azure Log Analytics workspace are valuable features in Azure Monitor.
What needs improvement?
Improvement is a continuous process, and Azure Monitor should keep improving the solution per the evolving trend and technologies. The scalability could be improved as there are some limitations.
For how long have I used the solution?
I have been using the solution for more than four years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution but needs some improvement because of its policies.
Azure Monitor is useful at the enterprise level because it already has many resource monitoring solutions.
I rate its scalability an eight out of ten.
How are customer service and support?
Technical support is good and helpful as the services they provide us are based on the SLA we have with them.
How was the initial setup?
The initial setup is easy. Those who opt for Azure Monitor should use it as per needs. For example, one can use it to monitor resources, administrative operations, or log events. The solution was deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
My company is okay with the current pricing of the solution.
What other advice do I have?
I recommend the product to those planning to use it. I rate the overall product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Specialist at Diebold Nixdorf
Effective support, beneficial custom queries, but network performance monitoring could improve
Pros and Cons
- "The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
- "Azure Monitor could improve network performance monitoring and make it more advanced."
What is most valuable?
The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.
What needs improvement?
Azure Monitor could improve network performance monitoring and make it more advanced.
For how long have I used the solution?
I have been using Azure Monitor for more than two years.
What do I think about the scalability of the solution?
I would rate the scalability of Azure Monitor a six out of ten.
It might be a case that there are certain services that are not available in other regions, but it's available in certain regions. You can face certain issues in one place and not another. You can't implement the same solution in all the regions. However, it might be a limitation of the cloud provider.
How are customer service and support?
Technical support is good. In terms of supportability, Microsoft gives a good level of support if the company has a business account and an enterprise level of support. I believe that could be sufficient.
How was the initial setup?
The initial setup of Azure Monitor was in the middle range of difficulty.
What about the implementation team?
We did the implementation of this solution. We have automated everything using the infrastructure or provisioned.
There is a team required for the maintenance and support of the solution.
What's my experience with pricing, setup cost, and licensing?
The cost of Azure Monitor application performance should be less expensive.
What other advice do I have?
My advice would be if you can maintain the configurations that you have done, and if you have automated it, then Azure Monitor would be the best solution. The support is anyways good, but if you do not want to maintain the overhead of operations, then it should be outsourced.
I rate Azure Monitor a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Scalable and stable monitoring tool with data collection, analysis, and alerting features
Pros and Cons
- "The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution."
- "Setting up this solution is complex. It's also missing the functionality of assigning alerts."
What is our primary use case?
My client used Azure Monitor to monitor the environment in Azure.
What is most valuable?
The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution.
The ability to customize is endless. The majority of the data used for creating alerts does not require any agent installed, like so many other monitoring tools.
Azure Monitor is a monitoring solution that you should not miss out on the second you move workflows, solutions, infrastructure, and much more onto the cloud.
What needs improvement?
Azure Monitor is a complex product because you can use it to monitor different things, and that could be an area for improvement. Having templates by Microsoft added to it is another area for improvement.
What I'd like to be added in the next release of Azure Monitor is an overview of best practices from Microsoft and what they'd recommend users to monitor.
Assigning an alert is another feature I'd like to see in the next release of the solution. Currently, you can't assign an alert to anyone, if a server crashed and you need to assign that alert to a specific team, it's not possible.
What do I think about the stability of the solution?
Azure Monitor is a stable solution.
What do I think about the scalability of the solution?
Azure Monitor is a scalable solution.
How was the initial setup?
The initial setup for Azure Monitor is quite complex. If I would rate its setup from one to five, with one being complex and five being straightforward, I would rate it 1.5.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor is not too expensive. On a scale of one to five, with one being expensive and five being affordable and competitively priced, I'm giving the solution a four.
What other advice do I have?
I have not used the technical support for Azure Monitor.
Azure Monitor relies more on your ability to collect data and make the correct queries, while on-premises solutions rely on an agent and have many templates to choose from.
Azure Monitor is a nice monitoring tool, particularly if you have the skills. I'm rating it nine out of ten, I can't give it a ten because there's still something missing in it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant / Implementer
Data Engineer at a financial services firm with 1,001-5,000 employees
Low-priced and stable tool for data export and visualization, but has very few features
Pros and Cons
- "Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."
- "This solution has fewer features than some of its competitors, so adding more features to it would make it better."
What is our primary use case?
We use Azure Monitor as our alert system. We also use it for other types of measurement.
What is most valuable?
Currently, we use Power BI for our data visualization, and Azure Monitor is a very good fit with those cases. Another thing I like about the solution is that we can easily export the data, and the tool seamlessly works together with Datadog, though in terms of visualization in Azure Monitor, it's not as beautiful. It also doesn't have as many features as Power Bi, and this is why we were comparing it with Datadog.
We use Power BI because it has many features, so that's the main part we consider when selecting which tool to use. As for Datadog, people think of it as an application performance monitoring tool, rather than a data exporting tool, so they will still use Azure Monitor for exporting data. In some cases when the data analyst team needs some type of data, we can set that up for them on Azure Monitor, then consider using Datadog as a platform monitor.
What needs improvement?
Visualization in Azure Monitor needs improvement. Adding more features to it would also make the solution better.
For how long have I used the solution?
My experience with Azure Monitor is six months.
What do I think about the stability of the solution?
Azure Monitor is a stable tool.
What do I think about the scalability of the solution?
Azure Monitor is scalable, but the only downside to it is that it's not an out-of-the-box (OOTB) solution, so we cannot scale it to something outside of Azure ServiceNow. Currently, we use ServiceNow as a ticketing system, then use Datadog as the incident and alert system to trigger a ticket in ServiceNow, which we cannot do in Azure Monitor.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor is a low-priced solution.
Which other solutions did I evaluate?
We evaluated Datadog.
What other advice do I have?
I was comparing Datadog and Azure Monitor. We had a POC for Datadog and we were trying to test it with the trial account for our current data solution in Azure, so we tried to measure the differences between the two solutions.
Now we use Azure Monitor for our alerts and other measurements, but not as an application performance monitoring tool, so we're considering Datadog for that purpose. They made the final decision to use Datadog for application performance monitoring.
We are not in the setup phase for Azure Monitor yet, because we're still doing a POC for visibility, so we still have no idea on whether it'll be complex or straightforward to set up the tool.
As we are very small, we have not had the chance to contact tech support for this solution, plus we have a dedicated team from Microsoft who handles our questions and issues. Currently, we don't have an issue on Azure Monitor, but have raised issues about other Microsoft solutions, and the Microsoft dedicated team have been very supportive.
My advice to others looking into implementing Azure Monitor is that if they're working on small-scale projects and their projects fit Azure, then Azure Monitor will be the best solution for them, particularly because it is low-priced. The tool is also good when building a solution, e.g. they won't need to explore outside of it, but if they're building a multi-cloud solution, and they have a mix of on-premises and cloud, my suggestion is for them to use Datadog.
I will rate Azure Monitor a seven out of ten, because this solution has two things that we don't like, e.g. it doesn't tell you what and how it happened. It just says: "Hey, that happened", and "Go and check it". This is the reason why I don't recommend Azure Monitor, e.g. it's not a very informative tool, so we don't use it for our root cause investigation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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