We have a premium selection within our environment and use Barracuda. It stops threats and malicious messages but also detects stuff you don't want on your computer and in your environment, so we're really happy. You don't have to do anything. You get emails to notify you.
The built-in AI tool can analyze the behavior of people who write emails to you to provide impersonation protection. Barracuda also has a single dashboard and viewing pane, so it's easy to select all the features that Barracuda Email Protection has.
Barracuda Email Protection currently only works with Microsoft 365. It would be cool to see a more inclusive vendor approach where they should include Google Suite and other vendors like Amazon, for example. You also need complete admin access within your Microsoft 365 account to deploy Barracuda completely, so when you deploy the solution for a customer, it could be hard to transfer those rights from being an end user to a reseller. That's something they could improve.
I've worked with the solution for one and a half years.
I rate Barracuda's stability a nine out of ten.
I rate Barracuda's scalability higher than eight out of ten. In my company, we were pretty weird in our segments. We have clients with 50 users, but also clients with, like, 10,000 users. And we have all kinds of clients, such as the government and the health industry.
The initial setup is easy, though it could be difficult for a non-IT person to implement the solution. Barracuda has a lot of support and training to get you started. You can take your time to get all the settings correctly. And when the solution works, it works great.
If you don't receive support, the initial setup can be rated a six and a half out of ten.
It takes one day to deploy the solution. When deploying the solution, you must have your Microsoft 365 account with admin rights. Then, you need to deploy all the inbound and outbound settings. You have to create a predefined set of rules, so you just click what you want and put in your email protocols. There are three email protocols, and you must fill in those IDs. You then have to verify your account settings, and they also need to be verified to be transferred through Barracuda Mail, and then it will be transferred back to your email. That way, Barracuda, the vendor, can see all the possible emails that you are getting. You can install these things to your wishes. You have to commit to a relink where everything is linked to Barracuda and your email server. You have to enable or disable the predefined rules and then finish. You can make the deployment as weird and as wild as you can. Those are the main steps, I believe.
I rate the pricing a five out of ten since it is in the middle. We only pay for the licensing costs.
We have 50% off on everything in our environment. We just calculate the pricing from Barracuda plus our margin for our clients.
I'm really happy with the product. I think it's amazing and rate it an eight and a half out of ten.
My advice when getting the solution is to get yourself certified to join the Barracuda campus. It allows you to train, and it's pretty important to know your product. But if you do not have the time to, I advise you to contact Barracuda's support because they're very qualified and will help you with any of your questions, even remotely, when installing it. If you do it independently without knowledge, using the solution could get messy.