Barracuda Email Protection Reviews

As a system integrator, our focus lies in delivering system integration as a service. Our approach is customer-centric, tailoring solutions based on individual client relationships. Suppose a scenario where a customer was using Office 365 and noticed a lack of attachment security in their inboxes due to missing Office 365 E or E5 licenses. This resulted in an influx of spam emails, recognizing the significant threat posed by email-based attacks. In response, we conducted an assessment and recommended Barracuda Total Email Protection. We seamlessly redirected Office 365 traffic to the existing Barracuda solution, effectively addressing the attachment security concerns.

It stands out as a leading vendor in the market. Its prowess extends beyond mere email attachment protection to include file classification, identification of malicious URLs, and cloud-based isolation for enhanced security.

The most valuable aspect includes attempts to spoof or compromise domains from external sources. In instances where these were not listed in the records already populated by Barracuda, this demonstrated the effectiveness of Barracuda's USB in addressing such security concerns.

Its stability features could benefit from continuous enhancement. There is room for improvement, particularly in reaching out to technical support during deployment.

I would rate it eight out of ten. While stability could see improvements, I must emphasize that Barracuda Email Protection has been instrumental in safeguarding against various attack methods. In the realm of security, I would confidently give it a perfect rating of ten, considering its robust defense against a multitude of attack vectors.

The solution's scalability is noteworthy—it's a straightforward and highly scalable system. I would rate it ten out of ten.

Regarding tech support in India, historically, we used local or regional support channels. To enhance the support experience, it would be beneficial to tailor support metrics to facilitate easier access for deployment engineers and customers.

The initial setup was reasonably straightforward. While not overly complex, having some familiarity with other email protection solutions and an understanding of how MX records and the system's PTA record function proved beneficial. If you're acquainted with these aspects, deploying the solution becomes a smooth process.

Deployment time is contingent on various factors, particularly the complexity of the architecture and the specific scenario. We facilitated the provisioning of a tenant on the AWS portal for the customer. We suggested pointing the proposed records from there to the Barracuda side. Once activated on the backend, it took approximately twenty-four hours for the records, including A records and PTA records, to be fully populated.

In terms of ROI, I can confidently state that all my customers have expressed satisfaction, leading to successful license renewals.

Opting for a hosted solution would be a more advantageous choice for the customer. Managing all the equipment on-site carries the risk of potential failures and maintenance challenges.

I highly recommend that customers explore all available options to leverage added advantages. Conducting a brief and successful trial can be instrumental in determining the most suitable Barracuda solution for their unique requirements. Overall, I would rate it nine out of ten.

Barracuda Email Protection is used for email protection and forensics.

The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365. Barracuda Email Protection is totally integrated with Microsoft and provides protection for email, OneDrive, and SharePoint.

The solution's reporting mechanism is a little poor and could be improved. There is no reporting mechanism with regard to the incidents and the root cause analysis. The solution should provide full details about any incident that happens.

I have been using Barracuda Email Protection for three years.

Barracuda Email Protection is a very stable solution.

I rate Barracuda Email Protection a nine out of ten for stability.

Around 100 users use the solution in our organization.

I rate Barracuda Email Protection an eight out of ten for scalability.

I have also worked with Microsoft Defender for email security. From a technical point of view, Barracuda Email Protection is much better than Microsoft Defender because it has more features related to forensic activities and phishing.

The solution’s initial setup is very easy.

I rate Barracuda Email Protection ten out of ten for the ease of its initial setup.

The solution’s deployment took a few hours. Two people from our company implemented the solution under the supervision of Barracuda.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten.

Barracuda Email Protection is deployed on the cloud in our organization.

Overall, I rate Barracuda Email Protection an eight out of ten.

We have a premium selection within our environment and use Barracuda. It stops threats and malicious messages but also detects stuff you don't want on your computer and in your environment, so we're really happy. You don't have to do anything. You get emails to notify you.

The built-in AI tool can analyze the behavior of people who write emails to you to provide impersonation protection. Barracuda also has a single dashboard and viewing pane, so it's easy to select all the features that Barracuda Email Protection has.

Barracuda Email Protection currently only works with Microsoft 365. It would be cool to see a more inclusive vendor approach where they should include Google Suite and other vendors like Amazon, for example. You also need complete admin access within your Microsoft 365 account to deploy Barracuda completely, so when you deploy the solution for a customer, it could be hard to transfer those rights from being an end user to a reseller. That's something they could improve.

I've worked with the solution for one and a half years.

I rate Barracuda's stability a nine out of ten.

I rate Barracuda's scalability higher than eight out of ten. In my company, we were pretty weird in our segments. We have clients with 50 users, but also clients with, like, 10,000 users. And we have all kinds of clients, such as the government and the health industry.

The initial setup is easy, though it could be difficult for a non-IT person to implement the solution. Barracuda has a lot of support and training to get you started. You can take your time to get all the settings correctly. And when the solution works, it works great.

If you don't receive support, the initial setup can be rated a six and a half out of ten.

It takes one day to deploy the solution. When deploying the solution, you must have your Microsoft 365 account with admin rights. Then, you need to deploy all the inbound and outbound settings. You have to create a predefined set of rules, so you just click what you want and put in your email protocols. There are three email protocols, and you must fill in those IDs. You then have to verify your account settings, and they also need to be verified to be transferred through Barracuda Mail, and then it will be transferred back to your email. That way, Barracuda, the vendor, can see all the possible emails that you are getting. You can install these things to your wishes. You have to commit to a relink where everything is linked to Barracuda and your email server. You have to enable or disable the predefined rules and then finish. You can make the deployment as weird and as wild as you can. Those are the main steps, I believe.

I rate the pricing a five out of ten since it is in the middle. We only pay for the licensing costs.

We have 50% off on everything in our environment. We just calculate the pricing from Barracuda plus our margin for our clients.

I'm really happy with the product. I think it's amazing and rate it an eight and a half out of ten.

My advice when getting the solution is to get yourself certified to join the Barracuda campus. It allows you to train, and it's pretty important to know your product. But if you do not have the time to, I advise you to contact Barracuda's support because they're very qualified and will help you with any of your questions, even remotely, when installing it. If you do it independently without knowledge, using the solution could get messy.

The ease of use is the most important aspect of the solution. 

It's quite stable. 

We can scale the solution very easily.

The solution is straightforward to set up. 

They could simplify the licensing and the pricing.

I've used the solution for three years. 

It's stable and reliable The performance is great. There are no bugs or glitches. It doesn't crash or freeze. 

This is a scalable solution. If a company needs to expand it, it can. 

We have about 50 people using the solution in general. 

Technical support has been very good. They are helpful and responsive. We are happy with their level of service. 

Positive

I found the solution to be quite straightforward and simple. It's not overly complex or difficult. 

I'd rate it a 4.5 out of five in terms of ease of setup. 

We have noted an ROI.

The licensing and pricing need to be improved. It needs to be streamlined and a bit cheaper. That said, I don't directly deal with the licensing. I can't speak to how much we paid for it.

I'd rate the solution 3.5 out of five in terms of affordability.

We did look into Mimecast, which was quite expensive and more difficult. They charge a lot for moving the data out as well if you decide to change. 

We have a partnership with Barracuda. 

This is one of the easiest, safest, and most secure solutions for security and email archival. It's much easier to deploy and protect using this solution rather than other options.

I'd rate the solution nine out of ten as it is cost-effective and easy to use. 

It's a comprehensive solution if you need archival, backup, and security capabilities. And it works on the cloud. It's very automatic, and they don't charge you anything for taking data in or out. That's the biggest plus for any customer.

We are a solution provider and Barracuda Essentials is one of the security products that we implement for our clients.

The most valuable features are security and ease of use.

This solution adapts to changes as required, which is important.

It is easy to customize compared to other products.

The email encryption could be improved.

I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution. It would make the protection and capability more comprehensive.

We have been working with Barracuda Essentials for about a year.

I have been using this product and it is quite stable.

It is a scalable solution. We support about 60 people who are using it, of which one or two are administrators and the remainder are end-users.

The technical support is good and we have not had any challenges with them.

Prior to Barracuda, we worked with Symantec Email Security. After this, we tried Office 365 Advanced Threat Protection. We found Barracuda to be more efficient, easy to use, and customizable. Cost-wise, it is also better.

The initial setup is straightforward and it can be completed within a few hours.

The price of Barracuda Essentials is better than some of the competing products.

This is definitely a product that I recommend.

I would rate this solution an eight out of ten.

We use the solution to protect users' companies from spamming emails, phishing emails, malicious attachments and links, etc.

The most valuable features of Barracuda Email Protection are flexibility and customization.

The solution's graphical user interface (GUI) could be improved visually. The solution should enable users to view more details in the dashboard.

I have been using Barracuda Email Protection for six months.

I rate the solution a nine out of ten for stability.

More than 2,000 users are using the solution in our customer's organization.

I rate Barracuda Email Protection a nine out of ten for scalability.

The solution’s technical support is very good.

Positive

The solution’s initial setup is very easy.

Depending on how many domains you have to configure with Barracuda, the solution's deployment takes one to two hours maximum.

Overall, I rate Barracuda Email Protection a nine out of ten.

We use Barracuda Email Protection for user management purposes.

Barracuda helps our organization prevent data breaches more efficiently than Microsoft with a simpler interface. It provides an easy process for administrators like myself to manage and configure settings.

The product’s most valuable feature is email notification.

The platform's pricing needs improvement. 

It is a stable platform.

We have around 200 Barracuda Email Protection users in our organization.

The technical support services have been satisfactory.

Positive

We used Microsoft. We switched to Barracuda Email Protection for ease of use.

The product is easy to deploy and maintain.

The product is expensive. We purchase its annual license.

Barracuda Email Protection’s fraud detection capabilities prove beneficial in classifying spam into different terminologies. It is easy to integrate with IT infrastructure and different software such as Microsoft Exchange.

I recommend it to others and rate it an eight out of ten.

I used the service, which includes the email gateways and the email archiver.

The most valuable feature is the gateway. I've been using it for years and with different companies.

When we got the service, it included the email archiver with unlimited storage. That is a bonus and it's perfect for us.

I would like to see better integration with other products.

I have used Barracuda Essentials for a long time and it's a great product.

It was implemented in this company this year.

Stability-wise, this product has always been solid.

We are a small organization, with fewer than 200 users.

There is no need to increase our usage of this product at this time.

The support has always been great.

I was originally using a solution from Symantec. However, when Broadcom bought them out, the support was horrific and I had to drop the product.

This product is very easy to deploy. If you know how to work with your MX records and email, it's easy. We have not needed support of any kind.

We set it up ourselves as soon as we got it.

It doesn't require much maintenance. I sparingly administrate it. For example, I look at a couple of things but I don't have 

Price-wise, this product is middle-of-the-road. I'm sure that there are cheaper solutions.

I suggest negotiating either at the end of their fiscal year or at the end of every quarter. At the end of the quarter, they have an incentive to lower the prices to sell as many units as possible in order to meet their end-of-quarter quota.

Barracuda is one of my favorite vendors. They are top-notch.

I would rate this solution a nine out of ten.