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reviewer2507559 - PeerSpot reviewer
Consultant at a tech services company with 1,001-5,000 employees
Real User
Top 10
Protects against impersonation emails, but it should run on an unsupervised engine
Pros and Cons
  • "The solution's most valuable feature is impersonation detection."
  • "The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."

What is our primary use case?

We use the solution to protect against phishing, impersonation, or spam emails.

What is most valuable?

The solution's most valuable feature is impersonation detection. This feature helps users determine whether an email is legitimate because the tool scans it before it reaches the user. The solution helps identify a person impersonating another person, a decision-maker, or a CEO.

Barracuda Email Protection has one technology called Sentinel that helps stop various email threats, such as spam, impersonation, phishing attacks, and spoofing attacks.

What needs improvement?

The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine.

For how long have I used the solution?

I have been using Barracuda Email Protection for more than two years.

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February 2025
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What do I think about the stability of the solution?

Our customers are happy with the solution's stability, and we haven't received any complaints from them.

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

The solution's scalability depends upon your licenses, which range from 0 to 50 to 0 to 10,000. More than 50 of my customers are using the solution. Barracuda Email Protection is suitable for small, medium, and enterprise businesses.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

The solution's technical support team is well-qualified and knows what the technology does.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is very easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup a nine out of ten.

What about the implementation team?

It takes less than one hour to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is moderate, where it is neither cheap nor expensive.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five or six out of ten.

What other advice do I have?

Barracuda Email Protection is deployed on the cloud.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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PeerSpot user
System Engineer at CMC CSI saigon
Real User
Top 5Leaderboard
The solution is highly scalable and competitively priced

What needs improvement?

The solution can be improved in terms of performance including web content filtering, and network configuration for better protection and enhanced functionality on mobile devices, including Android and iOS.

What do I think about the stability of the solution?

The product is stable.I rate it an eight out of ten.

What do I think about the scalability of the solution?

The product is scalable. We have 2000 users for the solution. We plan to increase it by 20%.

How are customer service and support?

The support is customer-friendly.

How was the initial setup?

Deployment requires the involvement of one administrator.

What's my experience with pricing, setup cost, and licensing?

The price is cheaper than other competitors.

Which other solutions did I evaluate?

I have worked with Symantec.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Barracuda Email Protection Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Barracuda Email Protection Report and get advice and tips from experienced pros sharing their opinions.