Bitdefender GravityZone Extended Detection and Response (XDR) pros and cons

4.0 out of 5

7 reviews
83% willing to recommend

Pros & Cons summary

Bitdefender GravityZone Extended Detection and Response (XDR) consistently catches all viruses detected on customer sites and provides a stable choice for the mid-level market, supporting up to 250 users. Installation is quick, taking just three to five minutes, and the positively rated technical support is a bonus. However, enhancements are needed for management features, the mobile version, and smoother deletion of previous software such as Sophos, with added features like Data Loss Prevention being beneficial.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Get the category report

Prominent pros & cons

PROS

Bitdefender consistently detects all viruses on customer sites with high efficacy rates.

Bitdefender GravityZone Ultra Plus is noted for high stability, making it suitable for mid-level organizations with up to 250 users.

Bitdefender GravityZone Ultra Plus offers a straightforward installation process that can be completed quickly, usually within three to five minutes.

The technical support for Bitdefender GravityZone Ultra Plus is considered adequate and satisfactory by users.

Bitdefender features are top-notch and not restricted to specific countries, unlike some other antivirus tools.

CONS

Mobile version requires improvement.

Needs features alignment with solutions like FireEye and SentinelOne.

Feature like Data Loss Prevention would be beneficial.

Management features need enhancement.

Issues with software deletion during installation, particularly with removing previous software like Sophos.

Bitdefender GravityZone Extended Detection and Response (XDR) Pros review quotes

Saijeet Kalpoth

Regional Manager at Informa Solutions Pte Ltd

May 10, 2022

I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough.

Read full review

reviewer1319712

Systems Engineer at a tech services company with 11-50 employees

Nov 21, 2023

The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.

Read full review

David Alfonso

Cybersecurity Analyst & System Engineer at Compucare Systems Inc

Nov 11, 2020

It never fails. Bitdefender always catches all of the viruses that have been detected on customer sites.

Read full review

Buyer's Guide

Extended Detection and Response (XDR)

February 2025

Download Free Report

Find out what your peers are saying about Bitdefender, Trend Micro, Darktrace and others in Extended Detection and Response (XDR). Updated: February 2025.

DOWNLOAD NOW

842,651 professionals have used our research since 2012.

Baher Ezzat

System Delivery Manager at City Club

Mar 26, 2025

The quarantine computer functionality is very good for me.

Read full review

Kamel Ahmed

Senior Operator at Egyptian Projects Operation and Maintenance (EPROM)

May 20, 2024

The product is easy to use.

Read full review

Robin Cook

MSP Partner Manager at a computer software company with 51-200 employees

Feb 6, 2025

The solution has best-in-breed technology and scores very highly on efficacy rates.

Read full review

reviewer1822083

Gerente General at a computer software company with 51-200 employees

Apr 10, 2022

Bitdefender GravityZone Ultra Plus is highly stable.

Read full review

Bitdefender GravityZone Extended Detection and Response (XDR) Cons review quotes

Saijeet Kalpoth

Regional Manager at Informa Solutions Pte Ltd

May 10, 2022

The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne.

Read full review

reviewer1319712

Systems Engineer at a tech services company with 11-50 employees

Nov 21, 2023

Adding a feature like Data Loss Prevention would be beneficial.

Read full review

David Alfonso

Cybersecurity Analyst & System Engineer at Compucare Systems Inc

Nov 11, 2020

The mobile version needs improvement.

Read full review

Buyer's Guide

Extended Detection and Response (XDR)

February 2025

Download Free Report

Find out what your peers are saying about Bitdefender, Trend Micro, Darktrace and others in Extended Detection and Response (XDR). Updated: February 2025.

DOWNLOAD NOW

842,651 professionals have used our research since 2012.

Baher Ezzat

System Delivery Manager at City Club

Mar 26, 2025

I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time.

Read full review

Kamel Ahmed

Senior Operator at Egyptian Projects Operation and Maintenance (EPROM)

May 20, 2024

The solution must improve its management features.

Read full review

Robin Cook

MSP Partner Manager at a computer software company with 51-200 employees

Feb 6, 2025

Some customers would like additional features that aren't available through the current GravityZone platform.

Read full review