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Bright Data pros and cons

Vendor: Bright Data
4.1 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Bright Data customer support is responsive and helpful, particularly for custom data requests.
Bright Data offers effective filters that streamline the data extraction process by excluding unnecessary data upfront.
Initial setup of Bright Data services is straightforward and user-friendly.
Bright Data's proxy servers mimic human behavior effectively, enhancing web scraping capabilities by reducing server load and avoiding browser complexities.
Bright Data scales well with high data demands, supporting both small and large-scale web scraping projects efficiently.

CONS

Bright Data could improve the setup process for new developers, making manual settings easier and enabling a one-click setup.
Improvement is needed in proxy selection, particularly by incorporating country-specific proxies.
The documentation for the Datasheet API is unclear.
The initial setup phase with servers is challenging and could be simplified.
The quality of Bright Data's technical support could be improved.
 

Bright Data Pros review quotes

Justice Ekemezie - PeerSpot reviewer
Jul 29, 2024
So it can handle, like, scalability and reliability during high data demands.
Yousuf Mohideen - PeerSpot reviewer
Jul 22, 2024
I think Bright Data is one of the best tools in the market. I've tested many, but Bright Data doesn't have much downtime. It's very fast compared to other proxy providers. Speed is their main USP, which is what they're selling it for. They're also good with security. The signal remains the same if something goes wrong with our internet connections or laptops. It doesn't affect the profiles or other things we're using. It just cuts off the internet connection directly. That's one of the best use cases.
IA
Jul 15, 2024
You need to set it up properly, and it does most of the work for you.
Learn what your peers think about Bright Data. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.
Victor Mendonça - PeerSpot reviewer
Jul 15, 2024
The response time was fast, even when we had to run thousands of requests.
AnishMishra1 - PeerSpot reviewer
Jul 15, 2024
The product's initial setup phase was very easy.
Isaac Kramer - PeerSpot reviewer
May 29, 2024
The most valuable feature of Bright Data in the last few months has been their customer support and the availability of filters. Their customer support is responsive and helpful, especially when I needed a custom data set. The filters they offer are also great because they save time by allowing us to exclude unwanted data before pulling the full dataset.
Aayush Choubey - PeerSpot reviewer
Aug 5, 2024
The solution's most valuable feature is its mobile proxies.
Sorder Rakib Hassan - PeerSpot reviewer
Jul 15, 2024
The configuration was very easy, and the documentation was generally clear and direct.
Ashish Korat - PeerSpot reviewer
Aug 5, 2024
The solution's most valuable feature is that it allows me to bypass proxy, IP, CAPTCHA, and everything else.
NikhilGupta2 - PeerSpot reviewer
Jul 18, 2024
The solution provides comprehensive support services, including many tutorials and documentation. In terms of web scraping, it has proven to be the most effective tool.
 

Bright Data Cons review quotes

Justice Ekemezie - PeerSpot reviewer
Jul 29, 2024
The dashboard was a bit too technical, and even with my technical experience, I had a hard time.
Yousuf Mohideen - PeerSpot reviewer
Jul 22, 2024
The main reason we left the product was that it was very expensive. They need to adjust their packages according to who uses them. They're very expensive compared to the market, probably because they believe they're the best. But it's too costly for companies like ours to continue with it. Another issue is that their support team is a bit slow.
IA
Jul 15, 2024
I think Bright Data and the tools within its catalog are still unpopular. Earlier, I did not know that Bright Data had a web scraping browser.
Learn what your peers think about Bright Data. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.
Victor Mendonça - PeerSpot reviewer
Jul 15, 2024
Bright Data needs to work daily to improve its features because new data captures are always happening in the market.
AnishMishra1 - PeerSpot reviewer
Jul 15, 2024
The problem with the tool is that it is not big enough...It is not that user-friendly.
Isaac Kramer - PeerSpot reviewer
May 29, 2024
Bright Data could improve its user interface and dashboard to make it more user-friendly. I found it confusing and hard to navigate initially, and even after using it for three months, I still struggle sometimes to find what I need. It would be helpful if they could enhance the presentation and organization of their dashboard to make it easier for users like me to access and manage data effectively. Learning to use Bright Data may take a few days due to its current usability challenges, but it's manageable. However, realizing its full capabilities might take longer due to navigation difficulties and lack of clarity in data presentation.
Aayush Choubey - PeerSpot reviewer
Aug 5, 2024
The solution's documentation and initial setup are longer than they should be.
Sorder Rakib Hassan - PeerSpot reviewer
Jul 15, 2024
The Datasheet API has unclear documentation.
Ashish Korat - PeerSpot reviewer
Aug 5, 2024
The product's initial setup phase is difficult with servers, making it an area where improvements are required.
NikhilGupta2 - PeerSpot reviewer
Jul 18, 2024
The solution's proxy selection process needs improvement. Incorporating country-specific proxies would be beneficial.

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