The main reason we left the product was that it was very expensive. They need to adjust their packages according to who uses them. They're very expensive compared to the market, probably because they believe they're the best. But it's too costly for companies like ours to continue with it. Another issue is that their support team is a bit slow. When you raise an issue, it gets delayed. Even though you have an assigned account manager, you have to go through the support team, raise a ticket, and wait a long time for a response. That's a downside. We initially chose Bright Data a few years ago based on a referral from a colleague who knew people who had used it.