Broadcom Clarity Reviews

Product management and time management are the most valuable features for us, as it’s far superior to Microsoft Project, and the others are worse.

It's helped us with holding the staff who use it accountable. If we are tracking time, for example, you can determine whether employees are over/under loaded, etc.

An improvement would be location tracking to see where employees are.

I’ve heard a lot of good things, and for me it’s been fine.

We're small so we've had no problems.

We've never had to use them.

We previously used Microsoft Project, but this is better because our clients are using it as well.

I wasn't involved in the setup.

We were looking for a solution that had good testing space and SOA, and compared it to Microsoft Project.

Check other CA technologies, and see if you can integrate the technologies as they work well together.

We use CA PPM to handle our project and portfolio management, as well as time sheets for our resources. 

The new UX, though we are not on it. Some of the new features look really nice. We are just looking for them to be a little more fully fleshed out before we move to them. 

It helps a lot with the automation and manual processes to go faster.  

One major thing that is super relevant to me, and my role in handling it, would be having more published API access, so we could integrate with all of our other tools that we are using.  

I cannot speak to stability, as we have only done a few light tests.

We have had varying degrees of success. Sometimes things are handled super quickly. Other times it takes a little while. 

Know what your full use case will be before launching into something as big as CA PPM. It does a lot of things and it is great at doing a lot of things, but if you only need a small subset, maybe it is not right for you

It does everything we need it to do. It could definitely be improved as far as speed and interoperability with other tools that we have in place. 

• Detailed project planning, showing the updated project status and its most useful KPIs
• Detailed project financials and cost, defining detailed budget plans and updated management and view of taxes, fees, expenses (transactions)
• Cost and financial investment hierarchy, obtaining the real aggregated cost of a service and of the whole IT investments. Possibility to show investment hierarchy aggregattions in diferent currencies.
• Apply strong workflow actions and methods, powered by scripting modules, to implement your processes
• New Data Warehouse instance and new advanced reporting provided by Jaspersoft Reports

The organization can obtain, from only one solution, a consolidated view of its project and portfolio management with the real cost of its projects and services, and the aggregation of all the IT investments.

It could be a real improvement to change the UI behavior, to work more in the foreground. This should allow implementing of input data controls, popup messages, etc. At the moment, the UI behavior works totally in the background and it’s a handicap to designing and implementing some UI and data form controls.

Summaring, UI enhancements in front-end ITSM modules, could position better CA PPM as unique IT solution

I have been using it for four years.

You could receive some error during the install/upgrade process, but the workarounds and iterations in this process in case of error are well documented

You shouldn't encounter stability issues if you have well-dimensioned environments and scheduled maintenance reboots. Without these reboots, you’re likely to have memory issues in Windows environments.

You shouldn't encounter scalability issues in well-dimensioned environments and configured with the vendor best-practices

Technical support is effective, based on a deep KB. The technical support responses are based, mostly, on KB articles.

Initial setup needs expertise level for some functionalities or modules. For some of these modules, you need previous knowledge of how the solution works, and there’s no clear step-by-step guide.

It seems obvious, but it’s strongly recommended to stay close to the standards and to use the OOTB functionalities (and to customize them if it’s the case), instead of implementing custom parallel functionalities. You will avoid future compatibility issues or complex product upgrade processes.

It allows us to manage our products with all its features, like configurability, filters, add-ons, third-party app integrations, etc.

In our company, we have several projects for which PPM really helps us. It mainly helps us track dates and deadline, and makes sure we're within budget with project costs. All this is very important as we deliver projects for our customers. We're also able to track projects for out customers.

Right now, we're also seeking CMMAI certification, and PPM is helping us with that.

The user interface is a little outdated. But nothing is perfect, though it has all components that we need.

We've had no issues with deploying PPM.

It's been very stable for us.

The tool has supported our scaling without issue.

We aren't using technical support.

Initial setup was totally straightforward.

Just buy it and use it as the tool and all its features are very, very good.

The most valuable features are:

• Scalability: CA PPM supports the approach of starting simple with continuous improvements and additional scope/complexity. This enables the system to adapt and grow together with organization maturity.
• Flexibility: CA PPM consists of several integrated modules which can be implemented in a combination that brings the most benefit. Also, each module can be easily adjusted to fit the organization’s needs and business processes.

Centralization of all projects into one tool using a standardized way of prioritization improved the visibility of current and planned spending against company’s goals and strategies in the portfolio.

Standardized status reporting and dependency management improved the awareness of business stakeholders and enabled comparisons across the whole organization.

Resource planning based on actual project performance improved the forecasting accuracy and sped up the project delivery by highlighting the potential resource shortages early enough to take corrective actions.

The user interface seems a bit outdated in some modules, while the most frequent modules have already been updated to a modern look and feel.

I have been using CA PPM for 10 years.

We have not had stability issues. The solution is available as SaaS as well as on-premise.

We have not had scalability issues. Scalability is one of the strengths of the solution.

I rate support 9 out of 10.

We did not have a previous solution.

Initial setup is easy as the solution can be implemented in an agile way. Different modules can be implemented independently and with different complexity.

Licensing is based on the type of operations the user does in the system. That is why it is important to understand which roles will be using the system and what role they play in the business process to be able to optimize the licensing cost.

We did not evaluate other options.

Do not get overwhelmed by the solution’s options and capabilities. Start small with the areas which are the most important for your business and then grow continuously using the agile implementation approach.

It gives us complete visibility of resource allocation on a global team.

It forced the organization to implement standard project management practices.

Make transitions easier to implement, e.g. if a new portfolio comes along, it should be easy to integrate to the existing portfolios.

I've used it for three years.

No issues encountered.

No issues encountered.

No issues encountered.

It's good.

It's good.

No previous solution was used.

We used a vendor team.

We've not measured it.

We also looked at SAP PPM.

Plan, plan, plan. Make sure you understand your organizational needs and you know the process forward and backwards. The software is just a tool, if you do not understand what you're fixing, there is no way the software will help