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Broadcom Payment Security pros and cons

Vendor: Broadcom
4.4 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Broadcom Payment Security offers effective scheme diagnostics that provide significant value.
It enables banks or issuers to provide protection for their customers' online transactions.
Broadcom Payment Security helps in managing and analyzing fraud, particularly card-not-present fraud.
This service is instrumental in extracting and reviewing cases for operational analysis.
Broadcom Payment Security is supported by excellent customer service.

CONS

They wish the authentication for fingerprint and face recognition would be more promising.
They believe it should improve around the challenge rates and failures.
They want more flexibility in its usability.
They think it should be simple enough for anyone to understand how it works.
 

Broadcom Payment Security Pros review quotes

it_user432621 - PeerSpot reviewer
Digital fraud strategy manager at a financial services firm with 10,001+ employees
Oct 30, 2016
Helped reduce 3-D Secure losses to one of the lowest in the industry while having minimal customer impact.
it_user590445 - PeerSpot reviewer
Head of Card Operation at a financial services firm with 1,001-5,000 employees
Jan 19, 2017
The CA solution is a world-class product and others should consider using this solution.
it_user591873 - PeerSpot reviewer
Project Manager at a financial services firm with 501-1,000 employees
Jan 22, 2017
This is a good product, which is easy to deploy and has lot of user friendly features.
Learn what your peers think about Broadcom Payment Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
887,041 professionals have used our research since 2012.
it_user613569 - PeerSpot reviewer
Vice President at a financial services firm with 501-1,000 employees
Feb 21, 2017
The technical support team is professional and attentive to our needs and concerns.
it_user650394 - PeerSpot reviewer
Global Head of Fraud Management at a financial services firm with 1,001-5,000 employees
Apr 24, 2017
I think the performance from my organization's perspective is excellent in terms of minimizing the friction on genuine transactions with genuine customers, whilst optimizing the bad transactions, the fraudulent transactions that it stops.
it_user651792 - PeerSpot reviewer
Service Manager at a financial services firm with 10,001+ employees
Apr 24, 2017
They are excellent.
it_user651795 - PeerSpot reviewer
Head of Strategy and Vendor Management with 10,001+ employees
Apr 24, 2017
For a bank, we've seen transactions move to e-commerce. We needed a solution that would protect the bank and protect the bank's cardholders, and that's what this solution gives us.
it_user651798 - PeerSpot reviewer
Customer Services Manager at a financial services firm with 10,001+ employees
Apr 24, 2017
It's the security and protection it offers our customers.
it_user651801 - PeerSpot reviewer
Project Manager at a financial services firm with 10,001+ employees
Apr 24, 2017
Let's put it this way, it's like going from Larder to a Ferrari.
JP
Consultant Fraud Risk Management at a financial services firm with 501-1,000 employees
Jul 30, 2019
We see a high value in that, with all the fraud rules that we built, we have a very good false positive ratio because of the big data that CA has.
 

Broadcom Payment Security Cons review quotes

it_user432621 - PeerSpot reviewer
Digital fraud strategy manager at a financial services firm with 10,001+ employees
Oct 30, 2016
In the first two years, there were several issues with stability.
it_user590445 - PeerSpot reviewer
Head of Card Operation at a financial services firm with 1,001-5,000 employees
Jan 19, 2017
We are still unable to implement OTP through email using this solution.
it_user591873 - PeerSpot reviewer
Project Manager at a financial services firm with 501-1,000 employees
Jan 22, 2017
The deployment process needs to be updated to ensure the base code does not involve details of other clients.
Learn what your peers think about Broadcom Payment Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
887,041 professionals have used our research since 2012.
it_user613569 - PeerSpot reviewer
Vice President at a financial services firm with 501-1,000 employees
Feb 21, 2017
An area of improvement for this product would be the ability to view more transactional data to determine the cause of a failed transaction.
it_user650394 - PeerSpot reviewer
Global Head of Fraud Management at a financial services firm with 1,001-5,000 employees
Apr 24, 2017
This is the one area where there's room for improvement. I think that is the one area where improvements can be made in terms of speed of response, in terms of quality of response, and in terms of more so a proactive problem monitoring.
it_user651792 - PeerSpot reviewer
Service Manager at a financial services firm with 10,001+ employees
Apr 24, 2017
There have been service outages/incidents and work has to be chased, for completion or comment.
it_user651795 - PeerSpot reviewer
Head of Strategy and Vendor Management with 10,001+ employees
Apr 24, 2017
No solution is going to be 100% up, but in terms of what we've seen, we've been quite happy.
it_user651798 - PeerSpot reviewer
Customer Services Manager at a financial services firm with 10,001+ employees
Apr 24, 2017
That's the one complaint we have had is the lack of mobile signal.
it_user651801 - PeerSpot reviewer
Project Manager at a financial services firm with 10,001+ employees
Apr 24, 2017
Unifying operational changes around highlighting. If you highlight one item, it will highlight the one card that's affected across the board.
JP
Consultant Fraud Risk Management at a financial services firm with 501-1,000 employees
Jul 30, 2019
Sometimes, there is a bit of language issue of understanding problems.