Senior Manager of Data Center at a integrator with 51-200 employees
Cisco Enterprise Router is the undisputed king in routing TCP/IP networks
What is most valuable?
A few things which I love about this product:
1) Service virtualization ability
2) High performance WAN services
3) Cisco cloud connected solutions
4) Higher QoS for video, voice traffic
5) Reduction in total network operation cost through nV technology.
6) Inbuilt security features for IPsec, VPN, tunneling, MAC etc.
What needs improvement?
Few cons which can be improved on:
1) Pricing structure when it comes to Borderless Networks and PIX firewall routers
2) WAN integration can be made easier
3) Integrated VPN not present in all series
What other advice do I have?
Cisco has remarkably been the king in the networking and information technology stream till date. Cisco's routing technology has been a class apart from its competitors for its innovations including, RIP, BGP, CDP, IGRP or EIGRP. With the start of Cisco Borderless Networks for growing routing enterprise needs, Cisco routers continuously strive hard to deliver unmatched performance in the cloud computing and virtualization platforms.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System & Network Administrator at a tech services company with 11-50 employees
A consistent solution with a well-made operating system, but room for improvement in scalability and integration
Pros and Cons
- "The operating system is good and well-made."
- "The product would be more scalable if it could operate with other brands."
What is our primary use case?
I use this solution to design and build my network.
What is most valuable?
The operating system is good and well-made. We have found it to be solid and consistent.
What needs improvement?
The product would be more scalable if it could operate with other brands.
For how long have I used the solution?
I have been working with this solution for five years.
What do I think about the stability of the solution?
I would rate the stability of this solution as a four out of five.
What do I think about the scalability of the solution?
I would rate the scalability as a three out of five.
How was the initial setup?
The initial setup was easy because we learned about Cisco routers and switches in school, so we are familiar with them and have certification on the equipment.
What about the implementation team?
The deployment didn't trouble us much. Our in-house IT team of two or three engineers handled it, and it took us about a week. We prepared in advance, and we implemented the configuration once the equipment was acquired. I think it might take two weeks to deploy on a large network.
What's my experience with pricing, setup cost, and licensing?
We pay for our license annually. If it could be cheaper that would be good, but I would rate it as a four out of five for price, with one being very expensive and five being very affordable.
What other advice do I have?
I would rate this solution as a seven out of ten. I would recommend this product to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Enterprise Routers
December 2024
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Network Consultant at a comms service provider with 10,001+ employees
Highly stable, scalable, and great performance
Pros and Cons
- "The solution has great performance."
- "The solution could improve by having multiple features inclusive of the router, such as a free firewall and VPN. Additionally, it should be a generic box that can act as a router, firewall, and switch."
What is our primary use case?
Cisco Enterprise Routers can be used for network connectivity. You are able to connect two networks together, such as an enterprise to the cloud.
What is most valuable?
The solution has great performance.
What needs improvement?
The solution could improve by having multiple features inclusive of the router, such as a free firewall and VPN. Additionally, it should be a generic box that can act as a router, firewall, and switch.
For how long have I used the solution?
I have been using Cisco Enterprise Routers for approximately 12 years.
What do I think about the stability of the solution?
Stability is one of the strongest elements of Cisco Enterprise Routers, they are highly stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 300 users using the Cisco Enterprise Routers.
How are customer service and technical support?
There have been some challenges with the technical support. The first level of customer support is not good, you need to escalate it to a higher level to get a resolution. The first level of support could be more knowledgeable and faster.
How was the initial setup?
The installation is not easy, it required someone with a lot of expertise.
What about the implementation team?
We use one technician that can manage approximately 10 routers.
What's my experience with pricing, setup cost, and licensing?
There is a license required for the use of this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Cisco Enterprise Routers a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Engineer at a tech services company with 201-500 employees
A stable and scalable enterprise router
Pros and Cons
- "I think Cisco Enterprise Routers are excellent."
- "The price could be better"
What is our primary use case?
What we do is build a private point and then connect to the Internet. It's basically a dynamic multipoint virtual VPN.
What is most valuable?
I think Cisco Enterprise Routers are excellent.
What needs improvement?
The price could be better. This product is already at the end of life stage, but if they continue to make this kind of product, they should make it affordable. All the new releases come with little flexibility and are expensive.
In the next release, it would be helpful if they put some features like antivirus inside the router.
For how long have I used the solution?
I have been using Cisco Enterprise Routers for more than three years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
Cisco Enterprise Routers are scalable, but it can be challenging to integrate with some other devices.
How are customer service and technical support?
Their support is very good.
How was the initial setup?
The initial setup is easy and took us less than an hour to deploy.
What about the implementation team?
My team implemented it. The number of people you need to implement and maintain the solution depends on the project. For example, we can preload the router and add a file. But we still need someone like an engineer to plug or unplug the server. Typically, it takes about one or two people to do it.
What's my experience with pricing, setup cost, and licensing?
It's quite expensive for small businesses.
What other advice do I have?
I will recommend this product to new users.
On a scale from one to ten, I would give Cisco Enterprise Routers a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at Itworks srl
Easy to use, stable, and simple CLI configuration
Pros and Cons
- "Cisco Enterprise Routers are easy to use and configure through the CLI."
- "The solution is not easy to manage for people that do not have the experience."
What is our primary use case?
We are using Cisco Enterprise Routers as a network gateway, PBX, and firewall.
What is most valuable?
Cisco Enterprise Routers are easy to use and configure through the CLI.
What needs improvement?
The solution is not easy to manage for people that do not have the experience.
For how long have I used the solution?
I have been using Cisco Enterprise Routers for approximately 15 years.
What do I think about the stability of the solution?
The solution is stable and reliable.
How are customer service and technical support?
The support from Cisco has been satisfactory.
How was the initial setup?
The installation can be difficult and skilled individuals, such as technicians, are required.
What's my experience with pricing, setup cost, and licensing?
Cisco policy is to limit the features and performance through their license.
Which other solutions did I evaluate?
I have evaluated other solutions.
What other advice do I have?
I would not recommend this solution.
I rate Cisco Enterprise Routers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Network Administrator
Provides a good array of feature management, stable performance, and fast deployment capabilities
Pros and Cons
- "The stability of the solution is better than most other solutions."
- "An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost."
What is our primary use case?
I use the solution to manage the centralization of our networks as well for an internet connection.
What is most valuable?
The main features I have found most valuable are the feature management and the stability of the solution. There are no problems with the performance of these routers.
What needs improvement?
An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost.
For how long have I used the solution?
I have been using the solution for about 20 years.
What do I think about the stability of the solution?
The stability of the solution is better than most other solutions.
How are customer service and technical support?
The technical support for the solution was good.
How was the initial setup?
The solution is easy to manage and took only two weeks to deploy.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Connectivity Engineer at Reputable Service Company
Unlike the legacy fixed IOS, it has a modular IOS form. However, it's expensive and needs to be made more affordable for SMEs.
Valuable Features:
It's got fantastic throughput which meets most of the network Gbps/Tbps data throughput in Next-Generation Networks (NGN) that are in use in today's industry.
Improvements to My Organization:
- Higher switching capacity
- Feature-rich for almost all requirements
- Modular IOS form, unlike the legacy fixed IOS which is prone to single point of crash for all services and features on it.
Room for Improvement:
Cost is very expensive, it needs to be reviewed for affordability by SMEs. They are on the high side for some SMEs who are willing to deploy high standard IT solution powered by Cisco but most of the time, they are not able to afford Cisco SME products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Manager at a aerospace/defense firm
It's easy to deploy if you know what you are doing, but if you want to improve, you have to upgrade the hardware.
What is most valuable?
SIP and MGCP - the router is a voice gateway router which terminates all calls to and from the PSTN.
How has it helped my organization?
Automatic calls routing depending on certain conditions such as dialled digits and received calls. We can automatically select which telecom provider to use for certain calls.
What needs improvement?
Nothing that I can think of. If you want to improve, you have the choice to upgrade the hardware.
For how long have I used the solution?
I've used it for four years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
It's been very stable since deployment.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
Customer Service:
Excellent customer service.
Technical Support:I never had an issue yet with this product which required TAC intervention but from my previous experience Cisco TAC support is the best.
Which solution did I use previously and why did I switch?
We were using the old Telco PABX and had to switch over to VoIP because it was irrelevant and incompatible.
How was the initial setup?
It's easy to deploy if you know what you are doing, and have a proper migration plan.
What about the implementation team?
It was an in-house deployment.
What was our ROI?
It's high.
What's my experience with pricing, setup cost, and licensing?
It's worth the price you pay.
What other advice do I have?
It's best for branch office deployment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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Though Cisco products have an extra edge over other brands, but they are comparatively expensive in terms of the features they provide. For most of the popular Cisco products, you can easily get an alternative with equal or better features but priced relatively lower.