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Field service manager at reduno.com
Real User
Extremely scalable with good technical support and good networking capabilities
Pros and Cons
  • "The performance of the devices is very reliable."
  • "The initial setup can be a little bit difficult."

What is our primary use case?

We primarily use the solution for our final customers. The solution is used for communication. We are a service provider, and we offer our customers public networks as a service. Our customers typically need an internet connection or MPLS.

What is most valuable?

The solution offers very good networking capabilities.

The stability is excellent.

The consistency of the configuration has been very good.

The performance of the devices is very reliable.

What needs improvement?

The initial setup can be a little bit difficult. They should try to make it easier to set up for new users.

For how long have I used the solution?

I’ve used the solution for maybe ten to 15 years. I’ve used it for over a decade. It’s been a while.

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What do I think about the stability of the solution?

The solution is quite stable and the devices are reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

The solution is extremely scalable. It’s not a problem expanding it as necessary.

How are customer service and support?

We’ve used the solution’s technical support. We found them helpful and responsive and we are quite satisfied with the level of support provided.

How was the initial setup?

The initial setup can be hard. That said, we have a good amount of experience. It’s easier to manage the process if you have a good understanding of the solution in general.

I’m not sure how long it took to deploy the solution. For a big project, it might take as long as two weeks, however, a small deployment might only take a few hours. Every deployment differs according to size and requirements.

What about the implementation team?

We tend to set up the solution for our clients. We have some engineers that work directly with end customers.

What other advice do I have?

We use the most recent version of the solution, however, I do not know the version number off-hand.

I’d rate the solution at a ten out of ten. We’ve been very happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Engineering Manager at Chalish Co.
Real User
Great CLI and OS with fantastic stability
Pros and Cons
  • "The solution is easily scalable."
  • "Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves."

What is our primary use case?

I'm a Cisco specialist, and I implement Cisco devices, not always just for myself. We consult, implement, and design Cisco devices for our customers according to their needs and requirements. Just for the record, I am the CEO of my company: Atin Secure Systems ltd.

What is most valuable?

I feel free with Cisco's operation system (IOS), and specifically, it's CLI. The power of Cisco is it's software and OS, not just their hardware. Their end product is very stable, straightforward, and scalable. However, it takes time and energy for a beginner to be able to administer the CLI.

What needs improvement?

Cisco could update or release a new GUI. It needs a more extensive and comprehensive GUI, specifically for people who don't like using CLIs. I don't mind CLI but, I know based on my experience that not everyone prefers it. Unfortunately, Cisco promotes only to use CLI.

I am teaching Cisco up to CCNP level to my students, but up until today, I haven't been able to take the Cisco exams because we are banned from doing so in our country due to sanctions. We cannot even take the Cisco exams out of the country. I wanted to travel to Turkey to try, however, I was told I wouldn't be recognized even if I pass the exam.

For how long have I used the solution?

I have been implementing, designing, troubleshooting, and teaching Cisco for ten years.

What do I think about the stability of the solution?

Cisco has the best stability I have ever seen. There aren't bugs or glitches, freeze, or crashes. It's very reliable.

What do I think about the scalability of the solution?

The solution is very scalable. It's another feature that's great. You can add as many Cisco devices as you want to your project or your scenario if your initial design is correct. This can be done without any side effects and without any big changes.

How are customer service and technical support?

We're based in Iran. We suffer from a lot of sanctions, so we don't have access to Cisco specialists or Cisco support. It's not allowed.

Which solution did I use previously and why did I switch?

Cisco is somehow expensive in comparison to other vendors. Hence, we have switched to other brands only to satisfy the financial needs of our customers. Our only suggestion to customers is Cisco.

How was the initial setup?

In my opinion, the initial set up is useless for a person (a specialist or a technician) who wants to run a full scenario. If I were Cisco, I would eliminate that initial setup.

What about the implementation team?

Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The initial costs of using a full Cisco scenario like purchasing gears and licenses may be a little bit high. However, with accurate design and implementation, you should make sure you are good to go for years.

Which other solutions did I evaluate?

Cisco is the definition of computer networks in the industry. I have experience and knowledge in other brands like Mikrotik. However, Cisco is the best on the market.

What other advice do I have?

You can't compare Cisco to any other gadget or any other solution. They're the best in the market, hands down. I have no choice other than giving them full marks of ten out of ten. I'd recommend Cisco to everyone.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
January 2025
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reviewer1083318 - PeerSpot reviewer
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees
Real User
Good routing, flexible configuration and an easy deployment process
Pros and Cons
  • "The routing feature is the solution's most valuable aspect."
  • "The solution needs to offer some security features in a future release."

What is our primary use case?

We primarily use the routers for internet and wire connection.

What is most valuable?

The routing feature is the solution's most valuable aspect. 

The solution is more flexible in configuration and in deployment. The deployment is very easy.

What needs improvement?

Currently, we use the 4000 series of the solution, however, there were issues with the 1900 series.

The solution needs to offer some security features in a future release.

For how long have I used the solution?

I've been using the solution for 15 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. In our company, we have about 10,000 users. We don't plan to increase usage right now.

How are customer service and technical support?

Technical support is excellent. I'd rate them ten out of ten.

Which solution did I use previously and why did I switch?

We previously used, and still use Juniper. We use both Juniper and Cisco within our organization; we haven't replaced one with the other.

How was the initial setup?

The initial setup was straightforward. Deployment takes about two hours.

Our strategy was to have both high and low-level information in regard to the configuration. We usually have it in our script and we can use this information to assist us with deployment.

You require about two people for deployment and maintenance of the solution.

What about the implementation team?

In most cases, I handle the implementation myself. However, in some cases, we used system integrators due to the nature of the contract involved.

What's my experience with pricing, setup cost, and licensing?

There's a yearly licensing agreement. You can add more features at an additional cost if you need to.

What other advice do I have?

We're mostly using the 4000 series of the solution.

In terms of advice, I'd say users need to be clear about customer requirements to avoid overpaying for features they don't need. They should take care to select the proper router type and use the proper license. For deployment, they need a high level of understanding, for the implementation and configuration. They need to be prepared for all scenarios to be network ready. Something might turn off, for example, so they need to be prepared for those instances in order to properly handle them.

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
IT network engineer at CONCEPSYS
Real User
Top 10
Has good capabilities and provides good performance
Pros and Cons
  • "Provides good capabilities and performance."
  • "It's an expensive product."

What is our primary use case?

This product gives us connection to providers in the international network. We are customers of Cisco. 

What is most valuable?

In general, I like Cisco products. I've had a lot of training on their solutions. This product has good capabilities and provides good performance. 

What needs improvement?

For our company and for our customers, this solution is very expensive. 

For how long have I used the solution?

I've been using this product for several years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Our license doesn't include technical support and it's not essential for us. We use the documentation that Cisco provides. 

How was the initial setup?

The initial setup is not too complex and we have around 20,000 end users. We have engineers and IT technicians who are able to provide us with maintenance services. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are expensive for us. 

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chief Information Officer at Dashen Bank SC
Real User
An excellent but expensive product that performs well regardless of traffic volume and is better suited to medium to large businesses
Pros and Cons
  • "We appreciate that this solution performs well, regardless of the volume of traffic being fed through it."
  • "The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market."

What is our primary use case?

We use this solution for communication between banking branches, and connecting those branches to Head Office.

What is most valuable?

We appreciate that this solution performs well, regardless of the volume of traffic being fed through it.

What needs improvement?

The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market.

For how long have I used the solution?

We have been working with this solution for more than 20 years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

We have found this to be a scalable solution.

How are customer service and support?

The technical support for this solution is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for this product is very easy, once some training has taken place.

What about the implementation team?

We implemented this solution using our in-house team.

What's my experience with pricing, setup cost, and licensing?

There is a router-only, perpetual license available for this product, but additional features will mean additional charges.

What other advice do I have?

We recommend this solution for medium to large organizations, as it requires a large financial commitment to work at its best.

We would also advise organizations to be very clear on their requirements. This way they are not paying for features that this product provides, but that they won't use.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kuldeep_Singh - PeerSpot reviewer
District Manager at RailTel Corporation of India Ltd
Real User
Provides good performance but could be more secure
Pros and Cons
  • "The performance is good."
  • "The solution could be more secure."

What is our primary use case?

I install this solution for clients. We are a service provider.

What is most valuable?

The performance is good.

What needs improvement?

The solution could be more secure.

What do I think about the stability of the solution?

It's stable. We haven't had any issues.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

Installation is simple.

What other advice do I have?

I would rate this solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT manager at IRPC PCL
Real User
Top 10
Easy to use, stable, scalable, also easy to set up
Pros and Cons
  • "It's easy to use, and there is a lot of information available on the internet."
  • "I would like to see more boundaries and better performance."

What is our primary use case?

We use Cisco Enterprise Routers in the WAN solutions.

What is most valuable?

It's easy to use, and there is a lot of information available on the internet.

What needs improvement?

I would like to see more boundaries and better performance.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for several years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have 3,000 users in our organization.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Depending on the client's needs we use other solutions such as HPE.

How was the initial setup?

The initial setup is straightforward. It was easy. It was installed in minutes.

We have a team of 50 admins to help with the deployment.

We plan to continue using it in the future.

What about the implementation team?

We used an integrator to help us with the implementation.

What other advice do I have?

For others who want to use this solution, I would recommend it.

I would rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ADEOYEAFOLABI - PeerSpot reviewer
Head of Network And Security at BLUEPRINT BUSINESS TECHNOLOGY
Real User
Top 10
A strong and scalable solution with good Cisco support
Pros and Cons
  • "The solution is strong. Cisco's support cannot be compared to any other solution's support. The tool gives you more bandwidth within your network."
  • "The solution is expensive and difficult to manage."

What is our primary use case?

We use the solution for SD-WAN. 

What is most valuable?

The solution is strong. Cisco's support cannot be compared to any other solution's support. The tool gives you more bandwidth within your network. 

What needs improvement?

The solution is expensive and difficult to manage. 

For how long have I used the solution?

I have been working with the product for eight to ten years. 

What do I think about the scalability of the solution?

The product is easy to scale. We have enterprise customers for the product. 

How was the initial setup?

The product's installation is easy if you have Cisco's support contract. The tool's deployment depends on the enterprise's volume and size. You need at least three engineers to handle the tool's deployment. The solution's maintenance is easy. 

What was our ROI?

There is ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a nine out of ten and it is yearly. 

What other advice do I have?

I would rate the solution a nine out of ten. The product is not advised for small-scale environments. You need to consider the cost before buying the solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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