Try our new research platform with insights from 80,000+ expert users
SameerBali - PeerSpot reviewer
Network Architect at Syriatel Mobile Telecom
Real User
Top 5
High availability, reliable, and has good technical support
Pros and Cons
  • "They are the most stable, have the highest availability, and are the most reliable on the market."
  • "The price could be lowered."

What is our primary use case?

I use Cisco Routers in a variety of technologies, including TLS, BGP, OSPF, EIGRP, VRF policy-based routing, and VPN in some routers.

What is most valuable?

They are the most stable, have the highest availability, and are the most reliable on the market.

What needs improvement?

The price could be lowered.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for ten years.

We are not using the most recent version, but it is not the oldest.

Buyer's Guide
Cisco Enterprise Routers
November 2024
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

Cisco Enterprise Routers is very stable.

What do I think about the scalability of the solution?

Cisco Enterprise Routers is a scalable product.

We have more than 500 users in our company. We have a team of 50 IT technicians in our company and 5,000 employees that are distributed in approximately 70 locations in the country. Each location has Cisco Enterprise Routers on its premises.

How are customer service and support?

We are pleased with Cisco's technical support.

Which solution did I use previously and why did I switch?

I use many of the Enterprise Routers. I use now Cisco Routers 4420, 4431, 4450. I use IOS, IOS XE.

How was the initial setup?

I have deployed many routers. All of our technologies have been applied to the routers.

What's my experience with pricing, setup cost, and licensing?

We don't need a license if we use IOS for basic, IT-related tasks. However, if we want to use a security feature, advanced IT features, video conferencing, voice conferencing, or UT, we must purchase a license for each of these features.

Cisco Enterprise Routers are not the cheapest routers on the market, they are expensive.

What other advice do I have?

I would recommend this solution other others who are considering it.

I would rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network telecommunications administrator at Comtel Technologies
Real User
Good tech support for a stable and well-priced solution
Pros and Cons
  • "I am pleased with the technical support."
  • "The installation process should be simplified, since it is quite complex in a new version."

What is our primary use case?

We use IOS XE version 17.

What is most valuable?

I like the price of the solution and the ability to take advantage of it as fast as we want. 

What needs improvement?

Sometimes, it can take a while to get used to a new version or additions which are made and this involves us going to the note and doing a lot of reading. There are many changes of which we are not aware. The technology should be addressed, the new protocols that are incorporated in a new version. A new way for registering the equipment might be needed. It can be hard for us to deploy a new version, as we lack the knowledge for its use. 

The installation process should be simplified, since it is quite complex in a new version.

There are simply too many changes taking place. While we are still in the process of learning how to use a new version, another is sent. 

French language capabilities should be added. It is hard for us to adequately express ourselves in English. 

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

What do I think about the stability of the solution?

The solution is quite stable, no bugs or glitches. Based on my experience, I can confirm that this is true of the new version. 

How are customer service and support?

I am pleased with the technical support. In my experience with the TAC team, which provides us with technical assistance, I have found it to be very useful. The moment an issue arises, we open a ticket and receive the help we need. 

How was the initial setup?

The installation process should be simplified, since it is quite complex in a new version.

There are two many changes taking place. While we are still in the process of learning how to use a new version, another is sent. It can be hard for us to deploy a new version, as we lack the knowledge for its use.

What's my experience with pricing, setup cost, and licensing?

I like the price of the solution. 

What other advice do I have?

We act as the integrators of the solution. 

I would certainly recommend the solution to others. 

I rate Cisco Enterprise Routers as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Intergator
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
November 2024
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Solutions Architect at Terrific Tech
Real User
Top 20
A stable solution with good technical support for interconnecting our branch offices
Pros and Cons
  • "Cisco has one of the best products in terms of routing because of the protocols in which they provide."
  • "In terms of room for improvement, I think that there is a need for additional administration."

What is our primary use case?

We use this solution for interconnecting our branch offices. We have six branches in addition to our head office.

All of our routers are on-premises deployments.

What is most valuable?

The Cisco routers are very stable.

We can use these routers for multiple links, so in terms of scalability, it's a plus for us.

Cisco has one of the best products in terms of routing because of the protocols in which they provide.

What needs improvement?

In terms of room for improvement, I think that there is a need for additional administration. We have seen other products, such as the Cisco Email Security Appliance and the Cisco Web Security Appliance, now have a web-based interface. We would like to see this in the routers, as well. It would make our administration easier.

Considering the increase in data that is being processed across networks, I think that increasing the CPU size to boost processing power would be wise. People are now trying to do more analytics, so this would be helpful.

I think that it would be better for analytics if the local storage, on the router itself, were increased. This would allow us to store more data for analysis as we are trying to secure our network.

For how long have I used the solution?

We have been using this solution for about six years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this solution is good.

These routers support a user base of about seven hundred and fifty people. We do not immediately plan on increasing our usage, although as the economy grows, we can see increasing our user base to perhaps one thousand users in two years. It will increase as we open more branch offices.

How are customer service and technical support?

We have reached out to Cisco's technical support, and in the past six years, the service and support have been excellent. We are happy with the turnaround times.

Which solution did I use previously and why did I switch?

Cisco is very a popular vendor in this country, so I have been using Cisco products all along, in terms of routing. I have not been exposed to other technologies.

How was the initial setup?

The basic setup is pretty straightforward, although we have reached out to Cisco for help when we needed to implement tight security and integration with other Cisco products.

We have a technical team of about ten people who manage these routers. There are six system administrations and three people in the head office.

What about the implementation team?

We used our Cisco Premier Partner, who are local, to assists us with these solutions.

What's my experience with pricing, setup cost, and licensing?

Cisco is mid-tier in terms of pricing and quite affordable by most enterprises.

Which other solutions did I evaluate?

There are some people trying to introduce other technology such as Check Point and Juniper, but our Enterprise customers rely on Cisco.

What other advice do I have?

Mostly, this is a very good product.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cyber security specialist at Liquid Telecom
Real User
Top 20
Issue-free with good connectivity and very reliable
Pros and Cons
  • "It is issue-free."
  • "The security of the solution could be a bit better."

What is our primary use case?

We primarily use the solution for connecting clients. It's for routing purposes.

What is most valuable?

The solution offers good connectivity. 

It is issue-free. 

The product has been stable and reliable.

It can scale. 

What needs improvement?

The cost is a bit high.

The security of the solution could be a bit better. 

There are some complex aspects of the solution during the initial setup.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It's easy to expand. 

We have a variety of clients using the solution. 

How are customer service and support?

I've never used the technical support of Cisco.

Which solution did I use previously and why did I switch?

I only really use Cisco devices. I used a few different options before I used Cisco. 

How was the initial setup?

The setup can be a bit complex. It depends on the implementation. 

The deployment took about one month.

What's my experience with pricing, setup cost, and licensing?

The pricing is too expensive. The company needs to pay for the licensing annually. 

What other advice do I have?

I'd recommend the solution to other users. 

I'd rate the product ten out of ten.

I'm quite happy with the solution overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Handell Watson - PeerSpot reviewer
CEO at Watronix Information Technology Ltd
Reseller
Beneficial proprietor routing protocol, highly reliable, and helpful support
Pros and Cons
  • "The main reason for using Cisco Routers is for the proprietor routing protocol that it has."
  • "The security could improve for Cisco Enterprise Routers. I understand there's a security appliance that is separate, but in terms of the router, there can be improvements made to prevent unwanted users from accessing the router or trying to manipulate the traffic that is passing through it."

What is our primary use case?

We are using Metro circuits to connect branches on the different bins and I use Cisco Enterprise Routers to route the traffic.

What is most valuable?

The main reason for using Cisco Routers is for the proprietor routing protocol that it has.

What needs improvement?

The security could improve for Cisco Enterprise Routers. I understand there's a security appliance that is separate, but in terms of the router, there can be improvements made to prevent unwanted users from accessing the router or trying to manipulate the traffic that is passing through it.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution.

What do I think about the scalability of the solution?

We have not had a problem with the stability of Cisco Enterprise Routers.

How are customer service and support?

I would rate the technical support of Cisco Enterprise Routers an eight out of ten.

Having to do system troubleshooting and assisting takes time out from the operation of the business. From an operational or technical standpoint, we who install or implement the devices need to be hands-on. Especially when it's a physical problem, not necessarily programming or configuration. There are times when you have issues with a module or it's not operating the way it's supposed to operate and you don't know if it's a manufacturer cause. Trying to troubleshoot these issues should be easier.

Okay. Right. And what advice would you give to other people who want to implement Cisco Enterprise Routers?

How was the initial setup?

I am a trained Cisco engineer, the implementation was not that complicated.

What other advice do I have?

Based on my experience with other routers, Cisco has proven to be reliable. And from the routing aspect of things, it is really the product of choice for most of my customers. Whenever they want to implement any networking, most of them will request Cisco products.

I rate Cisco Enterprise Routers a nine out of ten.

Comparing the 3900 to the 3800 routers, the class of routers has improved over the 3800. Most of the modules are gigabit ports and you can receive 10 gig ports with them, compared to the older version where it's a 100 megabit port. 

Based on how the industry is going, where most connections are way over 100 megabits. If you're receiving an internet connection from a business customer, it's going to be more than 100 megabits, and sometimes 250 megs, or even 500 megabits. To have a router that is 100 megabits defeats the purpose of having a faster internet connection. The 3900 Series really solved that problem, where there are gigabit ports. If you want to aggregate ports to receive, for example, 10 gigabits or more, you can always do that by putting in a module SSP port. It has improved a lot.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Field service manager at reduno.com
Real User
Extremely scalable with good technical support and good networking capabilities
Pros and Cons
  • "The performance of the devices is very reliable."
  • "The initial setup can be a little bit difficult."

What is our primary use case?

We primarily use the solution for our final customers. The solution is used for communication. We are a service provider, and we offer our customers public networks as a service. Our customers typically need an internet connection or MPLS.

What is most valuable?

The solution offers very good networking capabilities.

The stability is excellent.

The consistency of the configuration has been very good.

The performance of the devices is very reliable.

What needs improvement?

The initial setup can be a little bit difficult. They should try to make it easier to set up for new users.

For how long have I used the solution?

I’ve used the solution for maybe ten to 15 years. I’ve used it for over a decade. It’s been a while.

What do I think about the stability of the solution?

The solution is quite stable and the devices are reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

The solution is extremely scalable. It’s not a problem expanding it as necessary.

How are customer service and support?

We’ve used the solution’s technical support. We found them helpful and responsive and we are quite satisfied with the level of support provided.

How was the initial setup?

The initial setup can be hard. That said, we have a good amount of experience. It’s easier to manage the process if you have a good understanding of the solution in general.

I’m not sure how long it took to deploy the solution. For a big project, it might take as long as two weeks, however, a small deployment might only take a few hours. Every deployment differs according to size and requirements.

What about the implementation team?

We tend to set up the solution for our clients. We have some engineers that work directly with end customers.

What other advice do I have?

We use the most recent version of the solution, however, I do not know the version number off-hand.

I’d rate the solution at a ten out of ten. We’ve been very happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1664805 - PeerSpot reviewer
Information Technology Network Manager at a manufacturing company with 10,001+ employees
Real User
Good tech support and easy to install
Pros and Cons
  • "The solution is easy to install."
  • "The solution could be more stable and secure."

What is our primary use case?

We use routers for communicating between different networks.

What needs improvement?

The solution could be more stable and secure. 

For how long have I used the solution?

We've been using Cisco Enterprise Routers for the past two decades.

What do I think about the stability of the solution?

The solution is quite stable, although it could be more so. 

What do I think about the scalability of the solution?

We have the need to upgrade and plan to do so at the requisite time. 

How are customer service and technical support?

We have had occasion to contact technical support in the case of clarifications, other practices involving new software and firmware upgrades. 

We are very satisfied with the response time. 

How was the initial setup?

The solution is easy to install. It is so easy. It does not present an issue. 

What about the implementation team?

We require six people, working around the clock, for the deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

We do not have an issue with the price. 

The license is perpetual and is in-built to the router upon purchase of the device. However, they recently changed the licensing model to one which is subscription-based for periods of three, five or seven years. The licensing fee is okay and matches industry standards, which is the benchmark. 

Which other solutions did I evaluate?

In the past we evaluated Juniper Routers. The sole difference between this solution and that of Cisco Enterprise Routers is that the former has a somewhat more complex operating system, which is not very user-friendly. 

We have not made use of Juniper Routers. 

What other advice do I have?

There are around 9,000 people in our organization and we have approximately 120 routers.

I would recommend Cisco Enterprise Routers to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive at FFC
Real User
A stable enterprise routing solution with good support
Pros and Cons
  • "I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good."
  • "It would be better if Cisco Enterprise Routers were more secure."

What is our primary use case?

I use Cisco Enterprise Routers for connectivity. I have five branch sites and a headquarters. We use these routers for connectivity between the branch sites and the headquarters where I'm using SAP.

What is most valuable?

I like that Cisco Enterprise Routers is a stable solution. Their technical support is also really good.

What needs improvement?

It would be better if Cisco Enterprise Routers were more secure.

For how long have I used the solution?

I've been using Cisco Enterprise Routers for about 11 years. 

What do I think about the stability of the solution?

Cisco Enterprise Routers is a stable solution. They are stable enough, and they have been serving us well for the past ten years. We haven't found any issues with them.

What do I think about the scalability of the solution?

Cisco Enterprise Routers is scalable, but their legacy routers aren't that scalable. However, they have been serving us pretty well over the years. We have about 4,000 users at the moment.

How are customer service and technical support?

Cisco's tech support has been really good.

How was the initial setup?

The initial setup is straightforward, and it's easy to install. It takes less than an hour to implement this solution. We have a technical team with about 20 people maintaining this solution.

What about the implementation team?

We implemented this solution by ourselves.

Which other solutions did I evaluate?

I only evaluated Fortinet. There's tough competition between Fortinet and Cisco, but we opted for Cisco.

What other advice do I have?

I would probably recommend this solution to new users.

On a scale from one to ten, I would give Cisco Enterprise Routers an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Enterprise Routers Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Product Categories
Routers
Buyer's Guide
Download our free Cisco Enterprise Routers Report and get advice and tips from experienced pros sharing their opinions.