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Sumanth Myneni - PeerSpot reviewer
Architect at a consumer goods company with 10,001+ employees
Real User
Top 20
May 22, 2022
Scalable, robust, and helpful support
Pros and Cons
  • "The most valuable feature of Cisco Enterprise Routers is that they are robust and resilient."
  • "The overall price of Cisco Enterprise Routers should be reduced, it is expensive."

What is our primary use case?

We use Cisco Enterprise Routers or WAN connectivity and switching in multiple areas, such as data centers and branch offices.

What is most valuable?

The most valuable feature of Cisco Enterprise Routers is that they are robust and resilient. 

What needs improvement?

The overall price of Cisco Enterprise Routers should be reduced, it is expensive.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for approximately 10 years.

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Cisco Enterprise Routers
February 2026
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What do I think about the stability of the solution?

Cisco Enterprise Routers are stable.

What do I think about the scalability of the solution?

The scalability of Cisco Enterprise Routers is good.

We have approximately 250,000 users using this solution in my organization. We have an additional 10,000-20,000 contractors and a couple of partners who use the solution.

How are customer service and support?

The support from Cisco Enterprise Routers is good.

How was the initial setup?

Cisco Enterprise Routers has a simple implementation. The timeframe it tale for the implementation depends on the solution we are deploying. It varies up to ten hours. We use Cisco's wireless, routers, switches, and a few firewalls.

What about the implementation team?

We used an integrator to do the implementation.

We have approximately 20 engineers that do the deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The license of Cisco Enterprise Routers is too expensive compared to other solutions. As we try to increase the bandwidth, it gets even more expensive. There is an annual license needed to use the solution.

What other advice do I have?

I would recommend Cisco Enterprise Routers to others who need an enterprise solution.

I rate Cisco Enterprise Routers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sammy Mukuna - PeerSpot reviewer
Network Admin at a retailer with 1,001-5,000 employees
Real User
Top 5Leaderboard
Nov 17, 2023
A solution for networking with easy setup and CLI
Pros and Cons
  • "The valuable feature is CLI."

    What is most valuable?

    The valuable feature is CLI.

    What needs improvement?

    For deployment, you need a tech-savvy individual with extensive CLI experience. Occasional troubleshooting may require remote access, which could pose a minor challenge. The centralized management system simplifies patching, deployment, and configuration tasks, making it easier for tech-savvy personnel to support and maintain the equipment.

    For how long have I used the solution?

    I have been using Cisco Enterprise Routers for two or three years.

    What do I think about the stability of the solution?

    They are stable. We don't have constraints in terms of deployment.

    I rate the solution’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    We have a team of ten with the main configuration.

    I rate the solution’s scalability an eight out of ten.

    How are customer service and support?

    We need assistance regarding the GUI feature.

    How was the initial setup?

    The initial setup takes around 30 to one hour, depending on the configuration and the person’s technical ability.

    I rate the initial setup a five out of ten, where one is difficult and ten is easy.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

    What other advice do I have?

    One person is enough for the deployment, depending on the nation and the quantity configured. We don't have a centralized model through which you can deploy configuration.

    I would recommend it for security.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Suman Ghimire - PeerSpot reviewer
    Senior Security Engineer at a tech services company with 201-500 employees
    Real User
    Aug 9, 2023
    A scalable solution with great DNS features
    Pros and Cons
    • "Cisco provides most of the needed features in all the routers."
    • "Cisco is not granular if we compare it to Juniper."

    What is our primary use case?

    It is used for small to medium businesses. Nowadays, there are so many other routers with different operating systems, XR, and DSR that are available for service providers in other data centers.

    What is most valuable?

    The DNS features are different in the ASR series. Apart from that, Cisco provides most of the needed features in all the routers, except the live local license.

    What needs improvement?

    In my opinion, Cisco is not granular if we compare it to Juniper. In terms of the access lists and some other parts like if we delete one ACL, most of the parties are gone on the Cisco side. But in Juniper, I can delete fifty access lists.

    All the rules and policies are also granular and are based on the UNIX operating system or Linux operating system. Cisco needs to consider those in the market because Juniper is doing well. Some granular functions are required because they have all of the routing protocols with almost all the features.

    For how long have I used the solution?

    I have been using Cisco Enterprise Routers for 10-12 years, since the company launched the Cisco 1841 router.

    What do I think about the stability of the solution?

    It is a stable solution. 

    What do I think about the scalability of the solution?

    There are no issues with scalability. I rate the scalability a nine out of ten. 

    How are customer service and support?

    I have never contacted customer service apart from once or twice. But it was not regarding the router’s features rather there were some issues in FPD.

    How was the initial setup?

    The initial setup is straightforward. Most of the people can understand and do it on their own. As far as the management platform is considered, hybrid solutions are being used by large enterprises. Some other enterprises use Meraki-based solutions as well, and some of them use the on-prem solution.

    What about the implementation team?

    I implemented it myself. 

    What's my experience with pricing, setup cost, and licensing?

    It is quite costly for the same feature as compared to Huawei and Juniper. I rate the pricing an eight out of ten.

    What other advice do I have?

    I rate the solution a nine out of ten. I recommend Cisco. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT network engineer
    Real User
    Mar 14, 2023
    Has good capabilities and provides good performance
    Pros and Cons
    • "Provides good capabilities and performance."
    • "It's an expensive product."

    What is our primary use case?

    This product gives us connection to providers in the international network. We are customers of Cisco. 

    What is most valuable?

    In general, I like Cisco products. I've had a lot of training on their solutions. This product has good capabilities and provides good performance. 

    What needs improvement?

    For our company and for our customers, this solution is very expensive. 

    For how long have I used the solution?

    I've been using this product for several years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    Our license doesn't include technical support and it's not essential for us. We use the documentation that Cisco provides. 

    How was the initial setup?

    The initial setup is not too complex and we have around 20,000 end users. We have engineers and IT technicians who are able to provide us with maintenance services. 

    What's my experience with pricing, setup cost, and licensing?

    Licensing costs are expensive for us. 

    What other advice do I have?

    I rate this solution eight out of 10. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Senior Assistant Manager at a pharma/biotech company with 1,001-5,000 employees
    Real User
    Dec 25, 2022
    Helps us secure and separate our network with a router to install our internet gateway
    Pros and Cons
    • "It is a stable solution."
    • "The UI could be more user-friendly."

    What is most valuable?

    We use this solution to secure and separate our network. We use the router to install the internet gateway.

    What needs improvement?

    When there is a problem, it hampers the scope of work. So if they could reduce the response time, it'll be helpful to us. In addition, the UI could be more user-friendly.

    For how long have I used the solution?

    We have been using this solution for the last two years. It is deployed on-premises.

    What do I think about the stability of the solution?

    It is a stable solution. Cisco devices are very stable.

    What do I think about the scalability of the solution?

    It is very scalable. We have two sites, our head office site and our factory site. We have a total of about 1600 users on the factory site. We only require four to five people for maintenance, and the maintenance has different levels, admin, physical and support maintenance. There are three people in admin maintenance and three to four in support and other maintenance.

    How are customer service and support?

    We have not used any technical support from Cisco.

    Which solution did I use previously and why did I switch?

    We used Cisco Router 2911 before this.

    How was the initial setup?

    There was some complexity in setting up the existing network to the new network. It took almost six months to implement. However, the timeline was impacted by COVID. There were no issues with the product, but the issue was upping the tunnel and upgrading systems.

    Our vendor and partner helped us with installation. The vendor did the initial configuration, and now we are taking care of the maintenance.

    What's my experience with pricing, setup cost, and licensing?

    I rate the pricing a seven out of ten.

    What other advice do I have?

    I rate the solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Solution System Engineer at a comms service provider with 1-10 employees
    Real User
    Oct 9, 2022
    Top-notch security with a simplified process for branching and networking
    Pros and Cons
    • "The solution provides the best security available and simplifies the process for branches and networking."
    • "The solution is difficult to implement without a broad knowledge base."

    What is our primary use case?

    Our company was contracted to change switches and routers for government offices, clinics, police departments, and armed forces. 

    The solution was part of a massive upgrade in technology government-wide and we were one of many subcontractors working on the project. 

    How has it helped my organization?

    Our country is five or ten years behind in technology and generally slow to react. 

    Cisco partnering with our government was very important because it motivated us to learn the solution, expand our portfolio, and move technology forward while serving as expert technicians for deployments and maintenance. 

    What is most valuable?

    The solution provides the best security available and simplifies the process for branches and networking. 

    What needs improvement?

    The solution is difficult to implement without a broad knowledge base. 

    Subnetting for large organizations is complicated because you must understand the company hierarchy before starting to subnet. The process can be difficult so it helps to have experience or rely on other team members for advice. 

    For how long have I used the solution?

    I have been using the solution for two years. 

    What do I think about the stability of the solution?

    I do not monitor stability in my position but the solution has a reputation for being top-notch so stability must be good. 

    What do I think about the scalability of the solution?

    I only handled installations but the solution must be scalable because it was deployed across all government offices. 

    How are customer service and support?

    Supervisors at our company partnered with technical support to ensure seamless implementations. 

    How was the initial setup?

    The initial setup is complicated and requires knowledge of the solution. 

    We opted to work in teams so we would have more knowledge in the field for implementations. Each site team consisted of 14 technicians and there were more than 1,000 technicians across all sites. 

    We first analyzed existing routers and switches to provide supervisors with a list of equipment to be replaced. We then prepared installation and configuration plans to ensure seamless implementations. 

    What about the implementation team?

    Our company replaced old hardware and worked in partnership with Cisco to configure and implement the solution.

    Implementation and maintenance requires two to four technicians. 

    What was our ROI?

    It helped our company to learn the solution and partner with the government which includes some of the largest organizations in our country. 

    Which other solutions did I evaluate?

    Cisco has a partnership with our government and provides the main solution in Botswana. 

    No other options were evaluated because our government believes that Cisco provides the best security in a comprehensive package that matches desired standards. 

    What other advice do I have?

    I rate the solution a ten out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Chief Information Officer at a financial services firm with 5,001-10,000 employees
    Real User
    Oct 2, 2022
    An excellent but expensive product that performs well regardless of traffic volume and is better suited to medium to large businesses
    Pros and Cons
    • "We appreciate that this solution performs well, regardless of the volume of traffic being fed through it."
    • "The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market."

    What is our primary use case?

    We use this solution for communication between banking branches, and connecting those branches to Head Office.

    What is most valuable?

    We appreciate that this solution performs well, regardless of the volume of traffic being fed through it.

    What needs improvement?

    The main area for improvement with this product is with the price, which is currently very high compared to the rest of the market.

    For how long have I used the solution?

    We have been working with this solution for more than 20 years.

    What do I think about the stability of the solution?

    This is a very stable solution.

    What do I think about the scalability of the solution?

    We have found this to be a scalable solution.

    How are customer service and support?

    The technical support for this solution is very good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup for this product is very easy, once some training has taken place.

    What about the implementation team?

    We implemented this solution using our in-house team.

    What's my experience with pricing, setup cost, and licensing?

    There is a router-only, perpetual license available for this product, but additional features will mean additional charges.

    What other advice do I have?

    We recommend this solution for medium to large organizations, as it requires a large financial commitment to work at its best.

    We would also advise organizations to be very clear on their requirements. This way they are not paying for features that this product provides, but that they won't use.

    I would rate this solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Kuldeep_Singh - PeerSpot reviewer
    District Manager at a comms service provider with 1,001-5,000 employees
    Real User
    Jul 28, 2022
    Provides good performance but could be more secure
    Pros and Cons
    • "The performance is good."
    • "The solution could be more secure."

    What is our primary use case?

    I install this solution for clients. We are a service provider.

    What is most valuable?

    The performance is good.

    What needs improvement?

    The solution could be more secure.

    What do I think about the stability of the solution?

    It's stable. We haven't had any issues.

    What do I think about the scalability of the solution?

    It's scalable.

    How was the initial setup?

    Installation is simple.

    What other advice do I have?

    I would rate this solution seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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