Cisco HyperFlex HX-Series [EOL] Reviews and Pricing

reviewer1227132

System Engineer at a tech services company with 10,001+ employees

Jan 27, 2022

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Great integration with backup software

Pros and Cons

"Great integration with backup software."

"Deployment on-prem was quite difficult."

What is our primary use case?

The primary use case is for backup virtualization, active directory servers, and backup file servers. We are integrators of HyperFlex.

What is most valuable?

I like the integration with backup software.

What needs improvement?

We had some issues with deployment, specifically with Intersight and deploying HyperFlex on-prem. It was difficult to figure that out with support so we spent a lot of time with them in order to get the solution deployed. That would be the main area where I'd like to see improvement. For a future release, I'd like to see the Containers Platform added to the product.

For how long have I used the solution?

I've used this solution for the past two years.

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Cisco HyperFlex HX-Series [EOL]

March 2025

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How are customer service and support?

The customer service is good but it can take time to resolve any issues.

What other advice do I have?

For anyone trying to implement HyperFlex, I'd suggest using Intersight to perform the initial deployment of HyperFlex.

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

On-premises

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Engineer66eb

Engineer at a tech services company with 51-200 employees

Feb 20, 2019

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Good scalability and easy setup

Pros and Cons

"Scalability is easy and simple."

"Their technical support is very bad. We had an issue where instead of an engineer we got a PDF "doctor" that didn't know anything about our problem which was very frustrating."

What is our primary use case?

We use this solution for virtualization.

How has it helped my organization?

Its simplicity has been a benefit for our organization.

What is most valuable?

The most valuable feature is that it is scalable. It has many resources and is easy to expand.

What needs improvement?

They should improve the price. A lot of people complain that the price is an issue. For smaller countries, this solution is too expensive.

What do I think about the stability of the solution?

The stability has not really improved. Also, their upgrades are complicated. This is something that needs to be fixed, which I'm sure they'll do.

What do I think about the scalability of the solution?

Scalability is easy and simple.

How are customer service and technical support?

Their technical support is very bad. We had an issue where instead of an engineer we got a PDF "doctor" that didn't know anything about our problem which was very frustrating.

How was the initial setup?

The setup is simple. We understand how it works so it's not a problem for us but I can imagine that for somebody who doesn't know UCS so well, the setup can be complex.

What other advice do I have?

I would rate this solution an eight out of ten. The solution is not so bad. To get a ten, the upgrades should be smoother and without any problems so that we're not scared to do them. It could also be more traditional. It's hard to trust the new product especially because we've had issues with the upgrades. It may take some time but it is getting better.

You should try this solution, you won't regret it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.