Name: Cisco HyperFlex HX-Series [EOL]
Brand: Cisco
Rating: 4.0 (90 reviews)

reviewer1227132

System Engineer at a tech services company with 10,001+ employees

Jan 27, 2022

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Great integration with backup software

Pros and Cons

"Great integration with backup software."

"Deployment on-prem was quite difficult."

What is our primary use case?

The primary use case is for backup virtualization, active directory servers, and backup file servers. We are integrators of HyperFlex.

What is most valuable?

I like the integration with backup software.

What needs improvement?

We had some issues with deployment, specifically with Intersight and deploying HyperFlex on-prem. It was difficult to figure that out with support so we spent a lot of time with them in order to get the solution deployed. That would be the main area where I'd like to see improvement. For a future release, I'd like to see the Containers Platform added to the product.

For how long have I used the solution?

I've used this solution for the past two years.

Buyer's Guide

Cisco HyperFlex HX-Series [EOL]

March 2026

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How are customer service and support?

The customer service is good but it can take time to resolve any issues.

What other advice do I have?

For anyone trying to implement HyperFlex, I'd suggest using Intersight to perform the initial deployment of HyperFlex.

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1769799

Account Manager at a tech services company with 11-50 employees

Aug 24, 2023

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A highly stable and exceptionally scalable solution that offers a great technical support team

Pros and Cons

"It is a stable solution...It is a scalable solution."

"The product does not have a cloud version...The product should be made more flexible in terms of integration capabilities."

What needs improvement?

The product does not have a cloud version. I would like Cisco to introduce a cloud version of the solution in the future. The product should be made more flexible in terms of integration capabilities.

For how long have I used the solution?

I have been using Cisco HyperFlex HX-Series for two years. I use a high-end version of the solution. My company has a partnership with Cisco.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I am satisfied with the solution's technical support. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The technical people are the ones who can answer whether the product is easy to deploy or not.

What's my experience with pricing, setup cost, and licensing?

Cisco HyperFlex HX-Series is a bit pricier compared to other brands in the market. Yearly payments are to be made toward the licensing cost of the solution. The approximate licensing cost of the product depends on the model a person chooses. There is a need to make additional payments towards the maintenance and support of the solution.