Cisco HyperFlex HX-Series [EOL] Reviews

It is very scalable. It is also very secure. Cisco's security portfolio is integrated with it, which makes it secure.

It is a platform-based device. Its performance is also fairly good in comparison to any other solution.

If we compare it with VMware, the VMware product is basically very open, and it can be easily integrated with any platform. VMware product is also available on the cloud and is not an appliance-based product, whereas Cisco HyperFlex is an appliance-based product. Companies that want to use HCI as a platform or as a service would prefer something without an appliance. A SaaS-based product is better for a customer who is using the cloud and has multiple resources, workflows, and devices on the cloud and wants to go for a hyper-converged solution. This is where improvement is needed. In addition to an appliance-based product, Cisco should provide a SaaS-based product.

Its price should be lower. Cisco needs to work on the pricing model for this product. Its price is a big road blocker when competing against Nutanix and VMware, which are its main competitors.

I have been using this solution for the last two years. 

It is stable.

It is scalable.

I don't set it up, but based on the information that I have from my customers, it is not difficult to set it up. It is easy to set up, but it is not easier than a SaaS-based product. Our customers buy only its latest version.

Its price is high. Cisco needs to work on the pricing model for this product. Nutanix or VMware are cheaper products, and they provide almost the same functionality. Its price is a big road blocker when we are working with an end customer, and Nutanix and VMware are in competition. If they can reduce its price, it is actually a better choice for customers.

The OEMs from Nutanix, VMware, and Cisco have more or less the same features and functionality. The only thing that is missing in this solution is that it doesn't have a SaaS-based version. I would definitely recommend this solution for customers who are looking for an appliance-based product. Cisco HyperFlex is the best appliance-based product. It is better than Nutanix, even though Nutanix is more cost-effective than Cisco.

I would rate Cisco HyperFlex HX-Series a seven out of ten.

The primary use was for a private cloud for the company. I used it for an ERP system and several other applications that were specialized for the company.

It improved the workflow, as it's much faster than rack servers. It saved months of work. When we implemented the system, it took two or three hours and it took us about another eight hours to move from the old system to the new system. In any other case, it would have taken a lot more time.

• The most valuable feature was the backup - it was easy to back up. 
• The system was never down.
• It was very easy to administrate and manage the system; much easier and faster.
• It was easy to install, it was up and running in minutes.
• It was easy to extend the disk capacities.

Regarding the backup, it's much easier because it's using VMware. You can do large backups without using any additional software because it backs up VMware, the whole process, at the same time.

I would have liked it to be able to back up the system to a cloud, to be able to work from any other place. If there is a data disaster, you need somewhere where the data is stored so the company can still work, especially if you have several other facilities working on the system remotely.

It's very stable. We had no issues with downtime.

With a hyperconverged system it's easy to increase whatever you need. We needed to increase our data storage several times and we increased it very easily. The scalability was very nice and we didn't need any downtime to increase the system.

We had 40 TB capacity and 20 TB availability with about 70 TB of backup. There were about 200 users. Their roles included finance, HR; almost all the departments in the organization.

Technical support was very good. When we needed anything, they were always online. They were generally responsive and helpful. We had to escalate an issue with them once and it was solved in 24 hours.

We used a special ERP system for real estate development, using SQL servers. We used Oracle servers. We used MySQL for HR servers. Those were the main three systems we were using.

We switched to Cisco because it was time to change our servers. They would have been seven years old, so we studied what the best solution to convert to would be and we found that the hyperconverged was much better for us.

The initial setup was very straightforward. There were three people involved: me and two others. One of them was responsible for backing up the old system and one was responsible for the implementation. I was mainly responsible for the overall work, managing it.

After implementation it required one person for maintenance.

We did not use consultant when deploying it.

The areas where we saw ROI were in the administration time for the servers, the lack of downtime, and increasing the capacity. On a five-year basis, the ROI was about 20 percent.

It's much more expensive than rack servers. It was an issue, but when you compare it to the number of people who were administrative assistants before, it's on the positive ROI side. It's much cheaper.

We did a comparison between Nutanix, Dell EMC, and Cisco. In the end, we decided on Cisco over Nutanix. HyperFlex was more affordable, although I think Nutanix is a little better.

My advice is go for it. I had never had experience with hyperconverged, and it was a very nice experience. I learned a lot from it. It was something completely new.

I prefer any hyperconverged system. I think it's a great system.

Our primary use case for HyperFlex is for connecting the Meraki VPN. We're working with the Department of Foreign Affairs in Manila. We put the VPN through HyperFlex. 

This product has improved the way our organization functions in the way that we have less work. We have simple communication through the VPN and we have better confidentiality and security.

The most valuable features of this solution are the connectivity, consistency, and that we now have fewer vulnerabilities on the network.

The additional feature I would like to see included in the next release of this solution is more security. We want to add more data servers to all the hosts all over the world. We have 140 hosts that connect to one data center in Manila.

The stability works fine. 

Our scalability works well. It's fine.

The solution's technical support is good. We have a good technical team for support. 

I need to gain more knowledge about Cisco solutions that we need to apply to our system.

The initial setup is straightforward.

We used a reseller in the Philippines for the implementation. They are the only Cisco distributor in the Philippines.

We have seen ROI.

We have a 3-year contract with Cisco. The license is for three years also.

On a scale of 1 to 10, I would rate this product a 9. After using it for a year there haven't been any issues or technicalities. 

Pick Cisco.

Our primary use case is for stretched cluster uses when the customer has multiple data centers and he won't achieve the highest level of availability. He can stretch the workload between different data centers giving him more availability when one of these data centers fails and the workload can be migrated and replicated to the other data centers. From an infrastructure level you achieve the highest availability. I am talking about 100% availability from a storage perspective.

We are providing this solution for the customer or converting the customer from a traditional environment to a hyper-converged environment which consolidates all management and support on a single port. This is the main benefit of using the hyper-converged versus the traditional.

The stretching cluster features have the highest delivery of availability from a  storage perspective. You gain all the features related to or coming from virtualization because it is based on a virtualized environment. We already implemented VMware over hyper-convergence. We took all the features coming from the virtualized or VMware environment, such as high availability, DRS and sanity rules and we can segregate the workload between two data centers using rules to maintain the workload even if one of data centers fails.

In terms of what could be improved, Cisco HyperFlex should decrease the amount of memory needed from the Controller VM that controls the physical discs. They control the discs by using the virtual VM over every ESXi host and the VM consumes memory and consumes more hardware resources. They have to improve that by decreasing the amount of required memory and CPUs to control this disc on the server. 

From a technology perspective there is no problem. The main issue is cost-wise. Cisco costs more than its competitors.

As for what I would like to see in the next release, Cisco already has a solution, but in a different profile called the CWOM, Cisco Workload Optimization Manager, and Cisco Intersight. This solution manages and optimizes workloads on the infrastructure and integrates them with the monitoring solution and gives insights and recommendations for the customers. I think it is included on solutions such as the VxRail which has the vROps, vRealize Operations Manager. Cisco did not include this on this solution, but in a separate solution. They have to have a logs server to collect all logs and give insights from all hardware. This is included in the Cisco Intersight but it is not included in the hyper-converged infrastructure solution.

I have been using Cisco HyperFlex HX-Series for six years.

I am running it now on an implementation project for hyper-converged with a HyperFlex stretched cluster. A solution from hyper-converged, but not such a standard implementation - it is stretched between different sites.

No problem with stability. I have a customer and I have not spoken to him since the last upgrade one year ago. He didn't face any problem.

Cisco HyperFlex HX-Series is scalable.

I think you need one or two people maximum to operate it. They must have different technology experience from different perspectives because they deal with the virtual storage and the servers, but its concept is coming from computing and virtualization. Someone should have the knowledge of all the verticals.

Cisco support is great. But when we ask about something, they reply with the standard schema, which makes me confused. Let's say I have a problem with a customer who has a problem in their Dell or Cisco servers and I open a ticket for it. Support replies please check, check, check, check. I know! I checked all this already. I know I have to check this before calling you. This takes time. We have to go directly to our customer and try to solve the problem. Maybe sometimes our customer is solving the problem. I don't like to give them advice that is only go and check one, two, three.

The initial setup was straightforward. The advanced solution was straightforward from an implementation perspective.

There was no problem with implementation. It has improved since past versions which had many errors and many bugs.

If our pre-requisites are ready, deployment and implementation take two days maximum.

My advice to anyone considering Cisco HyperFlex HX-Series is that they have to study what the hyper-converged solution is and why they are going into hyper-convergence. Why not use the traditional way? This is the first thing. If they understand the concept, they can very easily go through the implementation because the hyper-converged solution is based on automatic implementation. We have a virtual machine capable of implementing the solution, but in the background there are many automated tasks running. If you don't know what is running in the background you didn't understand anything.

You have to understand and then go through the automated implementation related to hyper-converged. Any new solution allows you to implement everything automatically, you don't need to implement different components and then integrate them with each other. You have to configure single machine. You can implement everything from that single machine.

You have to understand why you are going to hyper-converge before you go to the implementation.

You can dig into it, but you will not understand anything. If you're facing any issue, you can't solve the problem. So when you're implementing for other companies, Cisco or Dell or whatever, they are asking about the pre-requisites. You have to have these pre-requisites before going into the implementation because when you have more information relative to the customer side or the requirements and the pre-requisites, the implementation is straightforward. But if you lack all the pre-requisites you will face many problems and you will not be able to define where they are coming from.

On a scale of one to ten, I would give Cisco HyperFlex HX-Series a nine.

Typically we use this Cisco HyperFlex cluster as our local server virtualization platform. We have all our services running in this cluster. In other words, we could say this is our local data center for all our business systems as well the core components of our IT infrastructure.

At this moment, we haven't upgraded to the latest version although Cisco has been encouraging us to upgrade, since they recently published a new version. We will schedule this change maybe next month.

I think its most valuable feature is its flexibility.

There are a lot of features that could be improved. We sorted out one critical issue left by the initial deployment team, our external partners. They made a mistake, a wrong configuration regarding the network settings. That left us a very, very painful troubleshooting process. Eventually, after four years, we sorted it out. After fixing that the system was stable. We even thought that maybe this is the root cause of those hardware failures.

In the next release, I would like to see them able to connect to the public cloud.

The first time that I started using the Cisco HyperFlex HX-Series platform was in 2016 and I'm still using it today.

Before I got the second group of this system, I would have said it was quite stable. However, with the second cluster that I received, I experienced lots of hardware issues, and almost all with the RAM stick. The memory stick had been replaced by Cisco due to some hardware failure. It was really painful, and we couldn't sort out the reason. Also we experienced some hard drive failures for which Cisco provided a replacement. So I would say it's not quite stable.

It has very high rate of hardware failure.

We have nine people using it in my department, IT. We are the key users. They rely on us for running the system. So far, it is the only system I have to run. And in recent years, it is running more stably.

Their customer service is very efficient. Usually if we experience some technical issue, we open a case and Cisco Global Support will be on within one hour. So that's very efficient.

We have our external partners to help us with the installation and configuration, and generally speaking, it's quite straightforward.

At the beginning of our project, I remember that it took about one week to set up.

There were three people involved in the system configuration and set up. One guy was in my team and another two from the external partners. They were responsible for the hands on configuration and my guy was responsible for the acceptance test and the communication between the university and the supplier.

In terms of their license, they don't actually call it a license, it's called technical support. We have to renew that after certain periods. And it's not cheap.

I would recommend Cisco HyperFlex HX-Series only in a certain situation.

Right now, considering many other external constraints, it is very hard to recommend it to people, especially if they are based in mainland China.

On a scale of one to ten, I would rate Cisco HyperFlex HX-Series a seven.

We don't use the solution for security. It's for converged infrastructure. 

We're a reseller and implement it for our clients. 

The solution is very reliable. It can manage activities very well. Its operation management is quite useful. The product makes monitoring easy.

It's secure.

Cisco offers many features.

Cisco offers very good quality.

We'd like the product to offer better integration with other products. 

We've used the solution for just the last year. 

The solution is stable. It's reliable, and the performance is good. We haven't had issues with bugs or glitches. 

We have various customers using the solution. I'm not sure how many end users they have that use the solution. 

We have not had issues with scaling. 

Technical support is very responsive. 

We have previously used a variety of different products. 

The deployment was very easy. It might take a few hours and then it is ready to go.

You only need one person to handle deployment and maintenance. 

We are resellers. 

We're dealing with the latest version of the solution. 

I'd rate the solution seven out of ten. 

We deploy these for our customers, we're in the reseller space.

Use cases are typically around data center revolutions, consolidations in virtualization density, and being able to scale both up and out.

On the architectural side of it, there's the single pane of glass. In the hyper-converged, there is that validated design approach of having all of the components which should work together.

The solution is stable.

Technical support is better than most.

The pricing can always be better on everything. 

The interdependencies of each of these functions and the configuration side are something that needs to be carefully architected so that if something isn't working in my memory stick, it doesn't have a cascading waterfall effect through the rest of my operation. The interdependency could be improved so that everything will not be so interrelated.

The initial setup can be a bit complex. 

We've been a partner with Cisco for over 20 years, and, as it pertains to HyperFlex, we probably deployed the first HyperFlex in the Northeast region - and that was probably four years ago. We did it when it first came out.

In terms of stability, it's way more stable than when it first came out. The earlier evolutions of this were like building the plane as we were flying it.

Cisco tech support, as bad as it can be, is better than most.

There's additional complexity around the solution.

In a hyper-converged scenario, the financial outcome is that you need to further align your refresh cycles of your storage, of your compute stack, and of your networking. From the client-side, that can also lead to a little bit of solution lock-in, a slight vendor lock-in.

Before, if I wanted to see maybe if my storage is up, and I'm looking at the time to adopt all-flash SSD or putting NVME in my environment, and updating my either blade centers, or pizza box servers, et cetera, it would all fit together. Even though that there's modularity built into the hyper-converged, there's still a little bit of a tax where you have to overbuy on other resources to provision that you want.

You don't need a huge team to deploy the solution. A deployment team is lightweight. It's two different individuals or maybe three with project management included.

We're a gold partner, one of their leading partners in our area.

Historically, I'm not very much pro-hyper-converge as there's a lot to the market still. What happens is, if it's poorly architected, that if something's screwed up, everything is screwed up. That's the part of the issue with the hyper-converged. You've got it very tightly knit. However, there are still advantages to the separation of failure domains, whether that be your compute, your storage, your memory.

I would take a Cisco Flex approach over a Cisco hyper-converged approach, all day, every day. It's the most widely adopted platform in the world for converged architecture and has a knowledge base that is way larger and has way more experience running. Also, just because you have to update one piece of it doesn't mean you have to update all pieces of it. My honest opinion is to still see what else is in the market to validate your approach to go with an all Cisco solution in the hyper-converged space. 

I'd rate the solution at an eight out of ten.

The primary use case is for people who are tired of messing around with old school solutions, like SANs and NASs, and want to improve the storage side of things in the data center.

The storage system is its most valuable feature. It has eliminated our entire need for having to worry about storage. We were storing a lot of syslog data and using a lot of templates in our data center. With the storage system, we are now saving an enormous amount of space.

I would like to see more analytics. The storage data is just IP packets. It could use better infographs in the HyperFlex Connect on how traffic is running in the network. If you were reaching any capacity issues on the Fabric Interconnects, it should be able to cool all of the servers and Fabric Interconnects, then possibly integrate it with, e.g., Nexus Series switches. This should all be available in a single pane of glass.

I would also like a fast on-premise service. While there is Intersight, which does a lot, there is not the same clarity of information from Intersight, as with an on-premise service.

The stability is great. I can pull the power cord from one of my servers, and everything will keep on running. Then, the VMs will be automatically transferred to another server and the user won't notice anything. If we had two sites, we can down an entire data center without issue.

The scalability is good, though it used to be lacking a bit. Now, the HyperFlex system probably has the scalability to be able to cover every single customer in Norway and their needs. With how much it can scale, Norway doesn't have that customers with this many servers, at least in the same use cases or workloads using HyperFlex.

The technical support is good. We use 24/7 contracts and they have never been late. I would rate the tech support as a nine out of ten.

I did have one time where I had an engineer who was just running scripts. He was reading off a tablet (or something). However, that was a next-business day contract, and we were not working with a high-level engineer. We needed a high-level engineer, so we just escalated the case to receive a better engineer, then everything was resolved.

It would be nice to have more qualified support agents get assigned to HyperFlex cases, at least the initial case, not just someone reading off a script.

We had an old Cisco System, which was an internal company system. We also had an old UCS server, which was spec'd out, along with a bunch of other servers. When we were starting to lack in CPU, memory, and storage, we knew that we needed faster storage and networking. In addition, we needed more CPU and RAM with the possibility to scale.

Now, if we need a new node, we can just order a new node. Then, when we get the node, it takes an hour to put it up and we have a new node in the system.

We needed that scalability. We also needed to upgrade the data center. However, the reason that we chose HyperFlex instead of trying to build a system and making it work with open source software, was with HyperFlex, we receive Cisco tech support and services.

We chose HyperFlex because of everything that binds up into it: the scalability, reliability, and services. 

The first time I did set it up, I deployed it with an existing UCS Cluster on the same Fabric Interconnect. This was not yet validated by Cisco. We had no information from Cisco how to do this. While it was coming, but we had a customer who didn't have spare FIs, so we had some problems. However, this was due to a configuration error from the team who had put up the SAN which was connected on the same FIs. So, the HyperFlex was okay. It was just configuration errors on the other one.

In the other deployments that I've done. It has been mostly just racking and stacking the servers, putting in some IP addresses on the Fabric Interconnects, going down to the office, sitting remotely on the good couch, and typing in everything, then pressing "Deploy". Afterwards, everything just runs smoothly.

I deployed it myself. I am the HyperFlex engineer.

The main purpose of our data center is to run our monitoring system, which uses huge databases. When we transferred the monitoring system, all of our logging servers, and everything to the HyperFlex system, we saved an enormous amount of data. We obtained a huge performance gain out of the monitoring system because it could cache the data more quickly. Everything went faster and obtained more space. So, we have definitely seen a large return of investment.

I would like a clearer licensing model. It should explain a bit more what you receive if you buy the more expensive license rather than the standard one. This would probably help in a lot of cases.

We were looking into a lot of open source and white box solutions before we chose HyperFlex. This was mainly due to cost because Cisco isn't the cheapest solution. However, we completely trust the system because we have all this knowledge about HyperFlex along with knowledge about all the other competitors. The way that HyperFlex does storage down to the bits and bytes is something that we feel that we can trust a lot more than its competitors.

The Virtual Interface Cards (VICs) which the servers use are only available through Cisco. There are no competitors in this area.

Look for what your business needs are, what your data center is using, and keep in mind that all of the big vendors are doing hyperconverged. However, Cisco is the only one who is doing it with the network integrated. With all of the other vendors, you can have whatever type of network you want, but with Cisco, they include the network in the whole hyperconverged scene instead of pawning it off to another vendor. They are sort of forcing you to chose Cisco on the network. Yet, when you choose Cisco on the network, you get validated designs along with tried, tested solutions. The whole data center will come together in one single package.

Cisco was a little late to the hyperconverged scene.

The Fabric Interconnects integrates with UCS. The UCS servers are some of the best on the market. The UCS servers can manage all of the servers from the Fabric Interconnects, which is just phenomenal.