This solution is used for branch office servers.
Sr IT Manager at Aryzta AG
A single-vendor solution for our branch office servers, but the deployment could be made easier
Pros and Cons
- "The most valuable feature is that it is something small that can be more easily deployed than a full data center set of servers."
- "The deployment could be made a little bit easier, as we still seem to struggle with it a little bit for a day or so to get it running."
What is our primary use case?
How has it helped my organization?
Instead of having to go to multiple vendors to deploy a solution, it's just one place where we have everything that we need to set up and go.
What is most valuable?
The most valuable feature is that it is something small that can be more easily deployed than a full data center set of servers.
What needs improvement?
Having this solution even easier to manage would be nice.
The deployment could be made a little bit easier, as we still seem to struggle with it a little bit for a day or so to get it running. I would like to have less clicking to deploy it, where it is ready to go out of the box with a default build. That would make things a little faster.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
January 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
For how long have I used the solution?
Eighteen months.
What do I think about the stability of the solution?
This solution was not stable when we originally implemented it. However, over the last eighteen months or so, the updates have made it stable and actually usable for us.
What do I think about the scalability of the solution?
It definitely looks like it keeps scaling. We're not doing huge deployments of it, but it looks like it's easy to keep adding on to what we have.
How are customer service and support?
Technical support for this solution is very good.
How was the initial setup?
The initial setup was complex, but it was done more than eighteen months ago in the old form of things. It was a little harder than it is now.
What about the implementation team?
We handle the implementation and deployment in-house.
What's my experience with pricing, setup cost, and licensing?
We currently have a perpetual license, which is kind of unlimited, so we don't have the normal licensing cost, yet.
Which other solutions did I evaluate?
We purchased both this solution and one from Nutanix to compare them.
What other advice do I have?
This solution allows us to get up and running a lot faster than before. Instead of it being multiple days of cabling, multiple solutions, and getting the servers online, it now generally takes one full day to get it up and ready to go.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at Latif Group
Backups are easy; for large backups no other software is needed as it backs up VMware
Pros and Cons
- "The most valuable feature was the backup - it was easy to back up. It was also very easy to administrate and manage the system; much easier and faster. Finally, it was easy to extend the disk capacities."
- "I would have liked it to be able to back up the system to a cloud, to be able to work from any other place"
What is our primary use case?
The primary use was for a private cloud for the company. I used it for an ERP system and several other applications that were specialized for the company.
How has it helped my organization?
It improved the workflow, as it's much faster than rack servers. It saved months of work. When we implemented the system, it took two or three hours and it took us about another eight hours to move from the old system to the new system. In any other case, it would have taken a lot more time.
What is most valuable?
- The most valuable feature was the backup - it was easy to back up.
- The system was never down.
- It was very easy to administrate and manage the system; much easier and faster.
- It was easy to install, it was up and running in minutes.
- It was easy to extend the disk capacities.
Regarding the backup, it's much easier because it's using VMware. You can do large backups without using any additional software because it backs up VMware, the whole process, at the same time.
What needs improvement?
I would have liked it to be able to back up the system to a cloud, to be able to work from any other place. If there is a data disaster, you need somewhere where the data is stored so the company can still work, especially if you have several other facilities working on the system remotely.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's very stable. We had no issues with downtime.
What do I think about the scalability of the solution?
With a hyperconverged system it's easy to increase whatever you need. We needed to increase our data storage several times and we increased it very easily. The scalability was very nice and we didn't need any downtime to increase the system.
We had 40 TB capacity and 20 TB availability with about 70 TB of backup. There were about 200 users. Their roles included finance, HR; almost all the departments in the organization.
How are customer service and technical support?
Technical support was very good. When we needed anything, they were always online. They were generally responsive and helpful. We had to escalate an issue with them once and it was solved in 24 hours.
Which solution did I use previously and why did I switch?
We used a special ERP system for real estate development, using SQL servers. We used Oracle servers. We used MySQL for HR servers. Those were the main three systems we were using.
We switched to Cisco because it was time to change our servers. They would have been seven years old, so we studied what the best solution to convert to would be and we found that the hyperconverged was much better for us.
How was the initial setup?
The initial setup was very straightforward. There were three people involved: me and two others. One of them was responsible for backing up the old system and one was responsible for the implementation. I was mainly responsible for the overall work, managing it.
After implementation it required one person for maintenance.
What about the implementation team?
We did not use consultant when deploying it.
What was our ROI?
The areas where we saw ROI were in the administration time for the servers, the lack of downtime, and increasing the capacity. On a five-year basis, the ROI was about 20 percent.
What's my experience with pricing, setup cost, and licensing?
It's much more expensive than rack servers. It was an issue, but when you compare it to the number of people who were administrative assistants before, it's on the positive ROI side. It's much cheaper.
Which other solutions did I evaluate?
We did a comparison between Nutanix, Dell EMC, and Cisco. In the end, we decided on Cisco over Nutanix. HyperFlex was more affordable, although I think Nutanix is a little better.
What other advice do I have?
My advice is go for it. I had never had experience with hyperconverged, and it was a very nice experience. I learned a lot from it. It was something completely new.
I prefer any hyperconverged system. I think it's a great system.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
January 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Manager, Core Engineering at a comms service provider with 1,001-5,000 employees
A total solution that is responsive and reliable once set up
Pros and Cons
- "Support is very responsive."
- "The initial setup can be complex."
What is our primary use case?
We deployed HyperFlex for our website services, as well as we put our F5 on it. Basically, we use it for some applications, some better features.
What is most valuable?
The main value is it brings the total solution, so you don't need to worry about storage and also networking. It brings to you an all-in-one option. The good side is you don't need to worry about it.
Support is very responsive.
What needs improvement?
If you need to expand, scalability is an issue. Overall, you can just call Cisco and then they will help you to fix everything.
The storage could be better. If you want to expand the storage, sometimes you need to expand the memory at the same time. This could be cumbersome or pricey.
The initial setup can be complex.
For how long have I used the solution?
I've used the solution since 2019.
What do I think about the stability of the solution?
In terms of stability, during the setup, there are a lot of issues, however, it's not really related to HyperFlex. It might be hardware issues. However, once fixed, you don't need to do any maintenance except upgrades. Once it's fixed, it is very smooth.
What do I think about the scalability of the solution?
The scalability could be better. It doesn't have a big impact.
We have our customers using the solution. We have about one million customers.
How are customer service and support?
Support has been good.
Every time we raise a case to Cisco, whenever there's an upgrade, if there are some tricks or some stuff that we do not understand, then they will probably come and help us fix the issue.
How would you rate customer service and support?
Neutral
How was the initial setup?
It's a little bit difficult to set up the solution. It's not exactly straightforward.
We've maintained it by ourselves. That said, for sure, if we need a support, then we would ask Cisco to help. In terms of maintenance, we have an external backup solution, so the backup is not quite related. For upgrades and updates, it's not quite frequent and it's not very complicated.
What's my experience with pricing, setup cost, and licensing?
I do not handle any aspects of licensing.
I don't have a solid figure. For the production part, I pass it to our operation team to continue the license purchase. However, for the lab, I maintain it. For the lab, I spent around $70,000 to $100,000 CAD per year for licensing and maintaining it.
What other advice do I have?
I'm a customer.
If the system is going to be a scalable product or scalable application, I would not recommend it to others. However, if it's more scalable deployment, then HyperFlex is a good solution. If it's a large-scale deployment, it is better to go for another option that can separate the storage, et cetera.
For our environment, I'd rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Systems Engineer at a healthcare company with 1,001-5,000 employees
Enables our organization to work seamlessly by providing storage and compute resources to staff in remote offices
Pros and Cons
- "Easily facilitates remote work opportunities with storage and compute resources."
- "The documentation could be substantially better, but the product itself does everything it needs to do."
What is our primary use case?
Our primary use for this solution is remote office environments.
How has it helped my organization?
The product has helped our organization work seamlessly with staff in remote offices by providing storage and compute resources. These two things have made a big difference in how we are able to work effectively as an organization with diverse environments.
What is most valuable?
The best part about this solution is feature simplicity from the user end, besides providing storage and compute resources.
What needs improvement?
I don't really think it needs to be improved as far as the product itself. I can't think of anything yet that it doesn't already do. It fills our needs. It would be best if it continued to meet the needs of technology as it advances over time.
I think the documentation is a big con for Hyperflex. More substantial, straightforward documentation would help end users make more of their investment. There really isn't a problem with product functionality.
What do I think about the stability of the solution?
So far we have had no issues with the stability of the product. It seems very stable and has performed as expected.
What do I think about the scalability of the solution?
We have not needed to scale yet, but I would say — based on what we know that product can do and our experience with it — that the solution is very scalable.
How are customer service and technical support?
Technical support has been good. I've opened a few cases and I got great responses in a reasonable amount of time.
Which solution did I use previously and why did I switch?
We had a new situation and a new problem that came up in our environment so we started evaluating other potential solutions. The solution we had couldn't resolve the new issue. We researched and learned that HyperFlex could solve it.
How was the initial setup?
The initial setup was very straightforward. No problems at all.
What about the implementation team?
We self-deployed the solution without the need for external assistance.
Which other solutions did I evaluate?
Before we made our final decision, we evaluated VMware as a potential solution but felt that the HyperFlex better fit our needs.
What other advice do I have?
I would rate the Hyperflex solution as a nine out of ten. This is not because HyperFlex is not meeting our needs but because nothing is perfect.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager of IT at Magma Fincorp Ltd.
Requires fewer resources, such as just a single storage person, to manage it
Pros and Cons
- "There are some slight cost advantages when you need fewer resources to manage it."
- "It needs improvements in terms of I/O. Sometimes I have felt it is slightly slow while we are trying to provision VMs or access VMs."
What is our primary use case?
The primary use case is to deploy all our production and documents. We have deployed Hyper-V on top of HyperFlex and the majority of our operation is on Hyper-V. Major workloads are our e-commerce website and applications that are hosted on it. We have deployed database servers and document management systems and a couple of app and web servers.
How has it helped my organization?
There is no specific storage person required for this solution. There are some slight cost advantages when you need fewer resources to manage it.
What is most valuable?
The fact that it's hyperconverged is what is most valuable about this solution. There is no specific feature which I can name because we have only been using it for a very short time. We just started using it.
What needs improvement?
It needs improvements in terms of I/O. Sometimes I have felt it is slightly slow while we are trying to provision VMs or access VMs. They should concentrate on that issue. At the same, time L2 switches are bundled in HyperFlex. If they make that the L3 switch, that would enhance the performance slightly better.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
We deployed a couple of MySQL database servers and some portals which are connected and hosted outside on the internet and the deployment is still going well. So far it is stable and working fine. The deployment is still going on, the migration of further applications is happening.
What do I think about the scalability of the solution?
Scaling, currently, is four nodes. Our plan is to add a couple of nodes next year.
How are customer service and technical support?
So far, the technical support has been good, although we haven't faced many issues. While installing there were a couple of issues, otherwise everything has been fine and working normally.
Which solution did I use previously and why did I switch?
This is the first hyperconverged solution we have used. We changed to HyperFlex because new requirements came in. Instead of moving towards a conventional infrastructure, we felt it was the time for us to look at, and to be involved with, the current trend in the market. These are the factors which made us look at this type of option.
How was the initial setup?
The initial setup was very straightforward. After deploying the hardware, the engineer configured the HyperFlex software. On top of that, they gave us dashboard access where I could start deploying Hyper-V on those hosts and start provisioning VMs.
The deployment took a week. One person came from our Cisco partner. He understood our setup and planned what kind of support was required from our side. After providing the required information to him he started deploying the HyperFlex boxes.
It takes one person to maintain it after deployment. In our case he is a Windows administrator.
What about the implementation team?
It was implemented by a Cisco partner from whom we got HyperFlex. Our experience with them has been good so far.
What's my experience with pricing, setup cost, and licensing?
We negotiated with Cisco and we got some price benefit from that.
Which other solutions did I evaluate?
We looked at ScaleIO from Dell EMC and we also looked at Nutanix. We looked at those two options seriously. Finally, we settled on HyperFlex and we went with it.
The one thing we clearly saw was that this was that this was what we need. ScaleIO was more a type of software-defined storage, but the hardware which is underlying it is not really tested or already satisfactory for optimized performance. HyperFlex is something that is designed to be hyperconverged and tested thoroughly, and was satisfactory for these operations. This was the decision-making point for us to go with the HyperFlex.
What other advice do I have?
Go ahead and do it. It's a good product. Somebody with a similar environment and a similar experience should go ahead. But check thoroughly that fits your organization.
Our administration strategy is that one guy will be managing the complete dashboard. We are planning to see if there is automation where I can provide this through a DevOps tool. That's something I am looking at.
There is one main entity using it in our company. Our plan is to deploy this software to all other existing infrastructure as well. Within six months we should be fully implemented and deployed.
I rate the solution at eight out of ten because of the brand reliability in the market. They are the most trusted brand in the IT industry.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Increases efficiency, decreases the cost, and manages the network in one single way
Pros and Cons
- "It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing."
- "The infrastructure team thinks that there are a lot of issues."
What is our primary use case?
My job is to change the technical language to business language. We need to increase efficiency and effectiveness, decrease the cost and decrease administrative issues. We are increasing the population inside the company, increasing the staff.
People in the management of the company are trying to decrease the cost expenses and increase efficiency.
In this case, centralization brings a lot of advantages. We have one person who works on everything and gathers everything together.
How has it helped my organization?
It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing.
What is most valuable?
When you get a new product, the updates are very important.
What needs improvement?
The infrastructure team thinks that there are a lot of issues.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
Scalability is one of the most important things with the Cisco HyperFlex HX-Series. In terms of scalability, this product provides maximum scalability.
We can easily increase horizontally. We can easily increase the number of nodes. It depends on the subscription.
What about the implementation team?
We've worked directly with Cisco for the setup. We have our company team. We're also worked with a service provider.
It's a team that consists of the Cisco people, the service provider, and our company's internal engineers.
What was our ROI?
Our ROI was about 100% over the last twelve months.
Which other solutions did I evaluate?
We always use Cisco for 95% to 98% of our capacity.
What other advice do I have?
On a scale of 1-10, I would rank the Cisco HyperFlex HX at about 8.5 to 9.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Field Architect at a tech services company with 5,001-10,000 employees
Has improved our clients' ramp-up time to actually get their environment going
Pros and Cons
- "The ease of use and the graphical user interface (GUI) are two of the most valuable features of this solution."
- "One aspect that really needs to be looked at, is to fix the bugs issue."
What is our primary use case?
We use the Cisco HyperFlex HX-Series primarily for VDI environments.
How has it helped my organization?
As I am the integrator for the Cisco HyperFlex HX-Series I've seen how it has improved my clients' ramp-up time to actually get the environment going.
What is most valuable?
The ease of use and the graphical user interface (GUI) are two of the most valuable features of this solution.
What needs improvement?
One aspect that really needs to be looked at, is to fix the bugs issue.
What do I think about the stability of the solution?
Stability is 50/50 at the moment, based on the implementation experience.
What do I think about the scalability of the solution?
I am very impressed with the scalability of this solution. It's easy to scale.
How are customer service and technical support?
I will rate the technical support an eight out of ten.
How was the initial setup?
An initial setup is smooth when it's straightforward. When it has bugs, it's complex. With Cisco, we've experienced bugs with the software when we had to do updates and they were not fully documented.
What about the implementation team?
I am the integrator.
What was our ROI?
Our clients have definitely seen a return on investment using Cisco. They've even expanded the nodes almost within the first three months.
Which other solutions did I evaluate?
The biggest competitor is Nutanix and we considered using that first but when Cisco upped their game, their process became a little bit more streamlined. The hardware clients are more familiar with that.
What other advice do I have?
Because of the bug problem I experienced with this solution, I will rate it eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Divisional Manager - Engineering at a engineering company with 1,001-5,000 employees
Scalability - adding nodes in a new data center as business divisions shift to it - is key for us
Pros and Cons
- "The feature that we are most interested in is the scalability. When needed, we are able to add more nodes and scale it up further."
- "I would like it to be easier to manage the server, create VMs, and manage the VMs on the client."
What is our primary use case?
We use it as an application server and for storage.
What is most valuable?
The feature that we are most interested in is the scalability. When needed, we are able to add more nodes and scale it up further. That is the feature which we sought. All three nodes are similar and maintaining paths is easy.
Our company has various business divisions. One of the business divisions has shifted to a new location. Other divisions will join in the future. We have started a data center for the first division that shifted, and as and when more divisions join, we'll be adding more nodes. That is the reason we see scalability as an important feature.
What needs improvement?
I would like it to be easier to manage the server, create VMs, and manage the VMs on the client.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
As far as the server is performing, everything is good. There have been no problems and no downtime. We haven't been using it a long time but up until now it has been stable.
How are customer service and technical support?
Our technical support is done through our partner.
Which solution did I use previously and why did I switch?
We were using more on the VMware side. This is the first time we are using HyperFlex. We had an HPE-based system which we replaced with this. It was HPE Simplivity but it was no good. We did not get good feedback about Simplivity.
How was the initial setup?
The deployment was very fast, they completed it in a couple of days. Cisco ships all the servers pre-installed. It was pretty straightforward. We didn't really have an implementation strategy. It wasn't so complicated.
The deployment only required one person from our side - our server maintenance engineer - and one from the implementation partner.
What about the implementation team?
The initial setup was done by our implementation partner, S.K. International. Initially they struggled a bit and then, finally, they did a good job.
They are maintaining it right now. We may take over after a year. We will have a person to do all the maintenance. We already have a team maintaining the other servers, so maybe we will have them do this too.
What's my experience with pricing, setup cost, and licensing?
Initially HyperFlex was a little costly, it was higher, but Cisco wanted to get into our company, so they gave us a fair discount.
We have also gone for another setup from Cisco, which we should soon receive, the vGPU. On this second purchase they were not able to give the same discount.
Which other solutions did I evaluate?
We had various options. We looked at Dell EMC, Nutanix, and others. We also evaluated Simplivity, from HPE, and we finally ended up with HyperFlex.
With Cisco, the entire solution was from the same vendor, whereas with Dell EMC and Simplivity there were different vendors. Our main point was scalability. That's where Cisco scored well, but most important was a good price.
What other advice do I have?
There are around 250 users working on it right now. It is used for our manufacturing solution which collects information and Exchange data. There are other users who are using the storage.
We will expand its use in the future. As far as the compute is concerned, we will be using it to pick up 60 percent of the work. As far as the storage goes, we are only using ten to 15 percent. In the next few years we will expand and in the seventh year we may have to upgrade or replace the server.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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