We normally use a UCS, a uniform communication service, I'm still learning how HyperFlex works. We are evaluating it for use in the intermediate to deep future.
Network Analyst at a non-tech company with 1,001-5,000 employees
Performs well and is good at resolving issues
Pros and Cons
- "The most valuable feature for our company is that it works internally. We have a lot of internal projects for optimization."
- "The scalability could use improvement."
What is our primary use case?
How has it helped my organization?
I do troubleshooting and monitoring on Cisco HyperFlex HX for our customers. I do maintenance and monitoring for the infrastructure environment.
We do a lot of internal projects like optimization, we also use ACI for optimizing the network. It simplifies the cost reduction.
What is most valuable?
The most valuable feature for our company is that it works internally. We have a lot of internal projects for optimization.
HyperFlex is flexible for various projects. We have a lot of vendors doing projects where HyperFlex has been good at solving issues.
What needs improvement?
The scalability could use improvement.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
March 2025

Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
What do I think about the stability of the solution?
HyperFlex performs very well.
What do I think about the scalability of the solution?
The scalability is up around 75%.
How are customer service and support?
My team works on ACI and HyperFlex. They've had great Cisco support for that.
Which solution did I use previously and why did I switch?
Our marketing team told us about the solution. They introduced every new technology that came in and gave us a demo. My managers considered the options and approved Cisco.
How was the initial setup?
The initial setup for HyperFlex is straightforward. It doesn't take much time.
HyperFlex lowered our deployment times around one to two days based upon the environment of workers that we needed to invest.
What other advice do I have?
On a scale of one to ten, I would rate this product an eight.
I completely recommend whatever Cisco solutions you use. They provide the best option to maintain infrastructure environment. It's very useful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Network Engineer at a manufacturing company with 10,001+ employees
A fast and robust solution for our Call Monitor
Pros and Cons
- "The speed, storage, and management are the most valuable features."
- "We would like to see better integration in the next release of this solution."
What is our primary use case?
We use this solution for our Call Monitor and for Contact Center Express.
How has it helped my organization?
This is a robust product that we can rely on.
What is most valuable?
The speed, storage, and management are the most valuable features.
What needs improvement?
We would like to see better integration in the next release of this solution.
Managing this solution is complex and should be improved.
For how long have I used the solution?
Six months.
What do I think about the stability of the solution?
So far, the stability has been good. Since we implemented six months ago, we haven't had any issues. We were able to upgrade the code without interrupting the service, which is good.
What do I think about the scalability of the solution?
We add more HyperFlex servers as we need, so it is pretty scalable.
How are customer service and technical support?
Technical support for this solution is very good. This is a new technology for us, and we had to call a lot to ask for help with updating or integrating.
Which solution did I use previously and why did I switch?
We were using UCS previously, but we needed better hardware for our Call Monitor.
How was the initial setup?
The initial setup of this solution is straightforward.
What about the implementation team?
We implemented this solution in-house by following all of the instructions.
What was our ROI?
We have not yet seen the ROI.
What's my experience with pricing, setup cost, and licensing?
Our licensing costs are large, but it is combined between all of the Cisco products that we have.
Which other solutions did I evaluate?
We trust Cisco and did not want to change vendors.
What other advice do I have?
My advice for anybody who is researching this technology is to learn it before you implement it. This is a very stable product, but it is complex to manage.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
March 2025

Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Pre-sales Consultant Manager at Econocom
The solution can scale up and out
Pros and Cons
- "The solution can scale up and out."
What is our primary use case?
We use this solution for clients who has issues with their infrastructure.
How has it helped my organization?
HyperFlex is compatible with VMware. This is good since we are also a VMware partner.
In addition, the product is compatible with Hyper-V, which is another good solution.
What is most valuable?
It is a high availability solution.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution can scale up and out.
How is customer service and technical support?
The technical support is good.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. Other solutions are cheaper.
What other advice do I have?
Cisco has the best solution for hyper-convergence.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
IT Infrastructure Engineer at a government with 5,001-10,000 employees
Usable, scalable, and easy to set up
Pros and Cons
- "I find the usability very valuable."
- "You have to get the same servers with the same storage; they need to be identical. However, in vSAN or in VMware we don't have to do that. We can just add storage and manage it in the same server."
What is our primary use case?
Cisco HyperFlex HX-Series is essential to our vSAN solution; it's integrated.
What is most valuable?
I find the usability very valuable.
What needs improvement?
You have to get the same servers with the same storage; they need to be identical. However, in vSAN or in VMware we don't have to do that. We can just add storage and manage it in the same server.
In the next release, I would like to see more integration with VMware. I would also like to see more automation with other Cisco products so that we could have one dashboard for all Cisco products.
For how long have I used the solution?
We've been using Cisco HyperFlex HX-Series this year.
What do I think about the scalability of the solution?
The scalability of Cisco HyperFlex HX-Series is good.
We currently have 1,000 to, maybe, 10,000 users.
How are customer service and support?
I have found the technical support to be very good.
How was the initial setup?
The initial setup is straightforward. I think it took two to three hours maximum to set up.
We have two engineers and one manager for deployment and maintenance.
What about the implementation team?
We used a system integrator consultant for the implementation.
What's my experience with pricing, setup cost, and licensing?
There is no additional licensing cost other than the cost for each part.
What other advice do I have?
I recommend Cisco HyperFlex HX-Series and would rate it at nine on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Datacenter TeamLeader at Crystal Neworks Egypt
Achieve the highest level of availability across data centers
Pros and Cons
- "We are providing this solution for the customer or converting the customer from a traditional environment to a hyper-converged environment which consolidates all management and support on a single port. This is the main benefit of using the hyper-converged versus the traditional."
- "Cisco HyperFlex should decrease the amount of memory needed from the Controller VM that controls the physical discs. They control the discs by using the virtual VM over every ESXi host and the VM consumes memory and consumes more hardware resources. They have to improve that by decreasing the amount of required memory and CPUs to control this disc on the server."
What is our primary use case?
Our primary use case is for stretched cluster uses when the customer has multiple data centers and he won't achieve the highest level of availability. He can stretch the workload between different data centers giving him more availability when one of these data centers fails and the workload can be migrated and replicated to the other data centers. From an infrastructure level you achieve the highest availability. I am talking about 100% availability from a storage perspective.
What is most valuable?
We are providing this solution for the customer or converting the customer from a traditional environment to a hyper-converged environment which consolidates all management and support on a single port. This is the main benefit of using the hyper-converged versus the traditional.
The stretching cluster features have the highest delivery of availability from a storage perspective. You gain all the features related to or coming from virtualization because it is based on a virtualized environment. We already implemented VMware over hyper-convergence. We took all the features coming from the virtualized or VMware environment, such as high availability, DRS and sanity rules and we can segregate the workload between two data centers using rules to maintain the workload even if one of data centers fails.
What needs improvement?
In terms of what could be improved, Cisco HyperFlex should decrease the amount of memory needed from the Controller VM that controls the physical discs. They control the discs by using the virtual VM over every ESXi host and the VM consumes memory and consumes more hardware resources. They have to improve that by decreasing the amount of required memory and CPUs to control this disc on the server.
From a technology perspective there is no problem. The main issue is cost-wise. Cisco costs more than its competitors.
As for what I would like to see in the next release, Cisco already has a solution, but in a different profile called the CWOM, Cisco Workload Optimization Manager, and Cisco Intersight. This solution manages and optimizes workloads on the infrastructure and integrates them with the monitoring solution and gives insights and recommendations for the customers. I think it is included on solutions such as the VxRail which has the vROps, vRealize Operations Manager. Cisco did not include this on this solution, but in a separate solution. They have to have a logs server to collect all logs and give insights from all hardware. This is included in the Cisco Intersight but it is not included in the hyper-converged infrastructure solution.
For how long have I used the solution?
I have been using Cisco HyperFlex HX-Series for six years.
I am running it now on an implementation project for hyper-converged with a HyperFlex stretched cluster. A solution from hyper-converged, but not such a standard implementation - it is stretched between different sites.
What do I think about the stability of the solution?
No problem with stability. I have a customer and I have not spoken to him since the last upgrade one year ago. He didn't face any problem.
What do I think about the scalability of the solution?
Cisco HyperFlex HX-Series is scalable.
I think you need one or two people maximum to operate it. They must have different technology experience from different perspectives because they deal with the virtual storage and the servers, but its concept is coming from computing and virtualization. Someone should have the knowledge of all the verticals.
How are customer service and support?
Cisco support is great. But when we ask about something, they reply with the standard schema, which makes me confused. Let's say I have a problem with a customer who has a problem in their Dell or Cisco servers and I open a ticket for it. Support replies please check, check, check, check. I know! I checked all this already. I know I have to check this before calling you. This takes time. We have to go directly to our customer and try to solve the problem. Maybe sometimes our customer is solving the problem. I don't like to give them advice that is only go and check one, two, three.
How was the initial setup?
The initial setup was straightforward. The advanced solution was straightforward from an implementation perspective.
There was no problem with implementation. It has improved since past versions which had many errors and many bugs.
If our pre-requisites are ready, deployment and implementation take two days maximum.
What other advice do I have?
My advice to anyone considering Cisco HyperFlex HX-Series is that they have to study what the hyper-converged solution is and why they are going into hyper-convergence. Why not use the traditional way? This is the first thing. If they understand the concept, they can very easily go through the implementation because the hyper-converged solution is based on automatic implementation. We have a virtual machine capable of implementing the solution, but in the background there are many automated tasks running. If you don't know what is running in the background you didn't understand anything.
You have to understand and then go through the automated implementation related to hyper-converged. Any new solution allows you to implement everything automatically, you don't need to implement different components and then integrate them with each other. You have to configure single machine. You can implement everything from that single machine.
You have to understand why you are going to hyper-converge before you go to the implementation.
You can dig into it, but you will not understand anything. If you're facing any issue, you can't solve the problem. So when you're implementing for other companies, Cisco or Dell or whatever, they are asking about the pre-requisites. You have to have these pre-requisites before going into the implementation because when you have more information relative to the customer side or the requirements and the pre-requisites, the implementation is straightforward. But if you lack all the pre-requisites you will face many problems and you will not be able to define where they are coming from.
On a scale of one to ten, I would give Cisco HyperFlex HX-Series a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Straightforward to set up with good management and very good stability
Pros and Cons
- "The management feature is the solution's most valuable aspect."
- "We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited."
What is most valuable?
The management feature is the solution's most valuable aspect.
Overall, the solution is pretty good.
The initial setup is pretty straightforward.
We've found the stability to be very good.
What needs improvement?
The pricing of the solution could be improved. It's a bit too high. We find that most customers can not make it work with their budgets.
When it comes to the virtualization layer, we have issues. We can scale up, and yet we can't add storage.
We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited.
It would be ideal to have the flexibility to scale out whereby you are able to do a single type of commodity upgrade. For example, if we could upgrade the memory only, or upgrade the process only or storage only,.
There is a general over-reliance on VMware, the form of the software layer which now includes things like Nutanix. Some customers - especially around Oracle - have a preference to not work around VMware. That's why we need more flexibility to be able to do any event on the top layer.
It would be ideal if we had local support here in Kenya.
For how long have I used the solution?
I can't recall for how long I've been dealing with the product. It's been a while.
What do I think about the stability of the solution?
The stability is quite good on the solution. It's not buggy or glitchy. It doesn't crash or freeze. The performance is reliable.
What do I think about the scalability of the solution?
We primarily deal with small and medium-sized companies.
While the solution can scale up, it can't scale out, and this is a problem for us.
How are customer service and technical support?
Technical support is okay on the computer side. However, when it comes to the virtualization layer, that's where the problem is. I've been having issues. We can only scale up. We cannot scale out. I can't add an additional storage. We're trying to work this through with configurations and we're running into a lot of trouble.
Also, we'd like to have local support in our country. Right now, we are lacking that.
Which solution did I use previously and why did I switch?
I also work with other vendors, such as Dell.
For small companies and environments full of Cisco I recommend that a company uses Cisco, as the transition is easy as the UCS manager connects well to Hyperflex.
However, for an organization that doesn't have a clear growth plan, and grows randomly, PowerFlex is better, as it affords more flexibility and it's easier to upgrade.
How was the initial setup?
The initial setup is really easy if you are using Hyperflex money.
I wouldn't describe the initial setup as difficult or complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is high for the solution. The costs need to be adjusted.
The licensing is okay, however, the harder infrastructure needs to be adjusted.
What other advice do I have?
We are a reseller.
My advice to other organizations considering the solution is to make sure you plan before deployment and put into place a proper plan. The initial pre-project timeline puts into place a proper plan and based on your focus. It will make sure that whatever you put into place meets your requirements both right away and into the future.
I'd rate the solution at an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Sr. System Engineer at IBL-Unisys
Easy to deploy and easy management for compute resources in collaboration with VMWare.
What is our primary use case?
- Customer POC
- Client VMware environment testing.
How has it helped my organization?
Easy to deploy and easy management for compute resources in collaboration with VMWare.
What is most valuable?
They have multiple storages connected with their environment, but the HX storage deduplication and compression feature is the best for the environment.
What needs improvement?
Single console management (like Hyperflex and FIs management).
I mean to say that, we need to log in 2 console one for vcenter and another for Hyperflex manager, this should be on same console page either hyperfex manager settings and monitoring in vcenter or vcenter can be managed by hyperflex console too.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
100 / 100
What do I think about the scalability of the solution?
Best from other competitor. (i believe )
How are customer service and technical support?
i have face some issue during configuration and have support from Ciso TAC and thay have provide the best support with in time period.
Which solution did I use previously and why did I switch?
i have configured Dell VXrail and i feel its little bit difficult yo configure then Cisco hyperflex. but the main advantage of VXrail is we dont need existing vcenter, it has its own vcenter cluster by default.
How was the initial setup?
its inital setup is straightforward and easy, just need to understand the Ciso FIs configuration, one who understand that its easy for him.
What about the implementation team?
i am working as a System Engineer for a vendor (IBL-Unisys Pvt Ltd) so i can surely say that we have experts in our organisation. :-)
What was our ROI?
initial it cost much but it will pay back with its scalability feature and performance.
What's my experience with pricing, setup cost, and licensing?
in my opinion, i recommend Cisco hyperflex.
Which other solutions did I evaluate?
Dell VXRail, its good too but i like Cisco hyperflex because of its dedup and compression feature.
What other advice do I have?
Cisco-HX-Data-Platform-Installer should contain its own ESXi and VCenter installation during setup, so it can be fit in any organization where no virtual environment is available.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Center Supervisor at a financial services firm with 1,001-5,000 employees
It has been great for the deduplication and compression of data, allowing us to save a lot of space
Pros and Cons
- "The compression and deduplication are very high. Therefore, we can use the size of the product more efficiently than other storage solutions."
- "I would like to see them expand onto the cloud."
What is our primary use case?
We are using this product right now for our virtual environment.
As the product develops, we are looking forward to utilizing the product on the cloud.
How has it helped my organization?
It has been great for the deduplication and compression of data, allowing us to save a lot of space.
If we wanted to deploy a virtual or new application, it used to take months to buy the product or hardware. Now, we can do it within fraction of seconds. That is time.
What is most valuable?
The compression and deduplication are very high. Therefore, we can use the size of the product more efficiently than other storage solutions.
What needs improvement?
I would like to see them expand onto the cloud.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
HyperFlex has been very stable. It was implemented at our bank a year ago and has had no downtime.
What do I think about the scalability of the solution?
It is scalable. We recently added three more nodes, which went very smoothly.
How are customer service and technical support?
The technical support is very good, especially from the Cisco side.
Which solution did I use previously and why did I switch?
We were not previously using another solution.
How was the initial setup?
The initial setup was straightforward when implementing the hardware and deploying the software.
What about the implementation team?
We used a reseller called Data Consult from Lebanon for our deployment. Our experience with them was good.
What was our ROI?
We have saved a lot of money with this solution, especially with implementation because time is money. Implementing the solution on the same box saves a lot of space.
What's my experience with pricing, setup cost, and licensing?
The price is a bit high. It could be better, but the product is worth the cost.
Which other solutions did I evaluate?
We compared Cisco HyperFlex vs Dell EMC.
What other advice do I have?
Try it. The HyperFlex solution is perfect.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
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Updated: March 2025
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