Our use case would be deployable mobile headquarters, headquarters on the move, where we can quickly deploy to our small user community and quickly create a mobile data center. This includes using business advantage communications.
Enterprise Architect at a aerospace/defense firm with 1,001-5,000 employees
It is flexible and can quickly deploy machines
Pros and Cons
- "The flexibility is its most valuable feature; the ability to quickly deploy a number of help machines. It is not constrained by what we want to do."
- "I would like a lighter product; something which can be carried by a mere human. The typical size still looks like a stack of data center-sized servers, which is typically fine, but not so good if you want to carry it around."
What is our primary use case?
How has it helped my organization?
We are in the architecting phase. We are looking at it being more agile in our deployed headquarters. We are in the testing and deployment phase.
What is most valuable?
The flexibility is its most valuable feature; the ability to quickly deploy a number of help machines. It is not constrained by what we want to do.
What needs improvement?
The product's disadvantage is that it is not necessarily open as I would like it to be. The main platform has some closed features that I would rather not see. For example, I need a mechanism to orchestrate services and an infrastructure as a service model, which is how we are deploying it. We would like to orchestrate it using an open, non-Cisco tool. While there is an API, in order to deploy it, we need to indicate it with a higher layer Network Services Orchestrator. This requires a lot of work to be done. If it could support a more open model, where we have standardized blueprints, templates, or virtual machines, it would be nice. This is an industry problem, not necessarily specific to Cisco.
I would like a lighter product; something which can be carried by a mere human. The typical size still looks like a stack of data center-sized servers, which is typically fine, but not so good if you want to carry it around.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
January 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
For how long have I used the solution?
Trial/evaluations only.
What do I think about the stability of the solution?
It works as expected.
What do I think about the scalability of the solution?
Based on the bigger picture, scalability should be good. However, we haven't tested in on scale yet. On paper, it is perfectly fine.
How are customer service and support?
The technical support is good.
Which solution did I use previously and why did I switch?
Our other solution works perfectly fine. However, we do capability upgrades every so often. This is a trigger for me to determine if we are looking in the right direction. As our requirements to be more agile have increased over time when working with our previous system, we learned the system is too complicated. We needed something which is smarter and can be more automated, where a physical engineer use a template and let it run, then get a green light because the system works.
How was the initial setup?
The initial setup was somewhat complex, but this was because of our requirements. We were pushing the physical structure beyond what Cisco could deliver. This made life a bit miserable for the engineer.
What about the implementation team?
Cisco delivered the solution directly to us. They contributed skill, personnel, equipment, and prototypes.
Which other solutions did I evaluate?
We are looking at Microsoft, VMware, Cisco, and Dell EMC. In the end, we will make our decision on price and functionality.
What other advice do I have?
Give it a go. Work with their engineers and support staff to see if your solution fits. Challenge them to go a bit further than than their standard product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network and Security Engineer at Italtel
Everything is in one device: computing, storage, and networking
Pros and Cons
- "It saves space for data centers, which is good."
- "It is very scalable. It is also easy to scan."
- "It is quite new solution, so it is not very stable."
- "The initial setup is very complex because there were some issues. It is not clear to how set up this solution."
What is our primary use case?
The primary use case is for our customer who was moving from classical storage and computing to the new HyperFlex system.
How has it helped my organization?
It saves space for data centers, which is good.
What is most valuable?
Everything is in one device: computing, storage, and networking.
What do I think about the stability of the solution?
It is quite new solution, so it is not very stable. However, that is okay.
What do I think about the scalability of the solution?
It is very scalable. It is also easy to scan.
How is customer service and technical support?
I had some issues that I had to solve myself because of the technical support.
How was the initial setup?
The initial setup is very complex because there were some issues. It is not clear to how set up this solution.
What about the implementation team?
I did the implementation myself.
What other advice do I have?
Involve Cisco in the beginning, as they will give you good advice about setting up the product.
While it has a lot of things to improve, it is a good solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
January 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Pre-Sales Engineer at a computer software company with 201-500 employees
Easy to implement and set up but is expensive
Pros and Cons
- "The implementation process is okay."
- "The utilization needs to be better. It needs more options."
What is our primary use case?
We primarily use the solution for our customers.
What is most valuable?
The implementation process is okay.
What needs improvement?
HyperFlex, compared to other competitors like VxRail or Nutanix, has stability issues.
The utilization needs to be better. It needs more options.
For HX, we need to install a specific virtual machine on each node as a controller. For VxRail, we don't have to do this since it's a built-in feature on VMware.
For the solution to work, we need to buy specific switches from Cisco. It's not flexible, actually. I wouldn't recommend using it.
The cost is pretty high.
For how long have I used the solution?
I've used the product for three or four years.
Which solution did I use previously and why did I switch?
I'm also familiar with VxRail and Nutanix. They are working with other platforms, and other techniques. Therefore they are more stable. They also have more storage options.
How was the initial setup?
It is pretty easy to set up. It's not overly complex. The implementation is simple.
We can implement the cluster within one hour.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive since switches are one of the things that add cost to the solution. The service is a little bit more costly as well. They cost more than other vendors.
What other advice do I have?
We are partners and resellers.
I wouldn't recommend HyperFlex.
If a company has options, I would say they should look at VxRail or Nutanix as the first option.
I'd rate the solution six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Presales Consultant at a tech services company with 51-200 employees
Quite scalable, stable, and offers good technical support
Pros and Cons
- "It's very easy to use and quite a mature product."
- "The pricing is pretty expensive."
What is our primary use case?
A client typically uses the solution for the VDI critical application and for the containerization as well. It's a critical application and he X location and the hybrid or multi cloud.
What is most valuable?
The solution is easy to deploy as they're based on ECS. We buy an ECS Manager so that we can scale out easily. We can also integrate with external storage. We can also scale for computing or storage only.
The product is quite stable.
It's very easy to use and quite a mature product.
What needs improvement?
As a fairly mature product, I can't think of any features that are lacking per se.
The pricing is pretty expensive.
Right now they are coming into the public cloud, we want to be seeing HyperFlex integration with public clouds such as AWS, Azure or Google.
I need to see the feature more use cases for the backup and restore functionalities or how we can expand the cluster to the public cloud.
For how long have I used the solution?
I've been using the solution since about 2018. It's been about two years or so. It hasn't been too long.
What do I think about the stability of the solution?
The solution is very stable. It doesn't have bugs or glitches. It doesn't crash or freeze. It's very good.
What do I think about the scalability of the solution?
We do plan to continue using the product and expanding it as needed.
Cisco is better for enterprise-level organizations.
How are customer service and technical support?
Cisco has great technical support. We're quite satisfied with their level of service. Cisco does offer full support for the product, which is quite helpful. They have a good amount of knowledge on their product and they are very good at sharing the information and insights they have.
However, in comparison, Nutanix technical support is better in that they are not only knowledgeable but responsive as well.
Which solution did I use previously and why did I switch?
As partners, we use a variety of solutions such as Nutanix, Cisco HyperFlex, and NetApp HCI. We don't for example, have partnerships with HPE or SimpliVity.
If you were comparing Cisco, to, for example, Nutanix, Cisco is more expensive.
How was the initial setup?
The initial setup is not too complex. The installation is pretty easy as the HyperFlex has a deployment engine. We can just follow the wizard and go over everything step-by-step. Cisco has guidelines about the installation in the portal which makes it very convenient to get the insights you need.
The deployment is very fast and takes typically under one hour.
What's my experience with pricing, setup cost, and licensing?
The solution can be pretty expensive. It's not the cheapest option on the market.
What other advice do I have?
My role in the company is pre-sales. We offer this solution to our clients. As a partner, we don't use Cisco HyperFlex, but we propose HyperFlex for the customer.
For the deployment, we can deploy for the DC and DRC side, for the synchronous replication, and also for the stress cluster, we can also deploy for the X location as the HyperFlex has a HyperFex extraction for the X location.
I'm in Indonesia, and in this particular country/region, this solution isn't really used very widely. Nutanix is more famous in Indonesia, as it can be used by the SMB customer or small customers up to enterprises. Most hyper-converged solutions that are used in Indonesia are Nutanix.
I would recommend the solution to other organizations, however, only if it made sense and fit their company's needs.
Overall, I would rate the product eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Architect at a tech services company with 1,001-5,000 employees
The high performance has saved us time and money but the technical support needs improvement
Pros and Cons
- "The ROI we have seen from the high performance that has saved us time and money."
- "Technical support is very good. Not excellent, but good. There's still not enough data available on the web. For example, for the integration to VMware, I had a case recently and I searched for more information but didn't find any."
What is our primary use case?
Our primary use case of this solution is for data storage for the network.
What is most valuable?
Integration to third-parties is the most valuable feature.
What do I think about the scalability of the solution?
Scalability and performance are good.
How are customer service and technical support?
Technical support is very good. Not excellent, but good. There's still not enough data available on the web. For example, for the integration to VMware, I had a case recently and I searched for more information but didn't find any.
Which solution did I use previously and why did I switch?
We knew we needed to switch solutions because we needed a solution with good performance, scanning, and an overall new and innovative solution.
How was the initial setup?
We had some hardware problems at the beginning of the initial setup but after that was resolved the setup was straightforward.
What about the implementation team?
We implemented through an integrator and had a great experience with them.
What was our ROI?
The ROI we have seen from the high performance that has saved us time and money.
Which other solutions did I evaluate?
We also looked at Nutanix. We ended up going with Cisco because our whole network is based on Cisco.
What other advice do I have?
I would give this solution a seven out of ten because it's still new and I still haven't practiced a lot with it but I have had a good experience until now.
I would advise someone considering this solution to sit with your integrator, discuss the different products, comply with the competitors, and you will get your desired results.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer with 51-200 employees
It simplifies management for our organization
Pros and Cons
- "It is a solution that best suits thre needs of our organization."
- "It needs more detailed documentation."
What is our primary use case?
It is an acceptable storage solution.
How has it helped my organization?
It simplifies management. I am sure we have not scratched its limit, but it helps us simplify everything well.
What is most valuable?
The most valuable feature is to simplify management. We can lower the need for people to work on the storage itself.
What needs improvement?
I would like to see the capacity to choose the replications, RFS sectors to all machines, not only on the cluster. Additionally, the solution should provide more detailed documentation.
What do I think about the stability of the solution?
There are no problems with the stability of the solution.
What do I think about the scalability of the solution?
It is a good, scalable solution.
How is customer service and technical support?
We had to use technical support once. They were great.
How was the initial setup?
It is really straightforward. It was not complex.
What about the implementation team?
I think we are always looking for a vendor that is credible and solves our needs within the solution. This product answers those criteria. The vendor was credible and helpful.
Which other solutions did I evaluate?
We looked at VMware.
What other advice do I have?
When considering this product, evaluate it carefully. Note whether the environment is best for the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
Account Manager at a tech services company with 11-50 employees
A highly stable and exceptionally scalable solution that offers a great technical support team
Pros and Cons
- "It is a stable solution...It is a scalable solution."
- "The product does not have a cloud version...The product should be made more flexible in terms of integration capabilities."
What needs improvement?
The product does not have a cloud version. I would like Cisco to introduce a cloud version of the solution in the future. The product should be made more flexible in terms of integration capabilities.
For how long have I used the solution?
I have been using Cisco HyperFlex HX-Series for two years. I use a high-end version of the solution. My company has a partnership with Cisco.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
I am satisfied with the solution's technical support. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The technical people are the ones who can answer whether the product is easy to deploy or not.
What's my experience with pricing, setup cost, and licensing?
Cisco HyperFlex HX-Series is a bit pricier compared to other brands in the market. Yearly payments are to be made toward the licensing cost of the solution. The approximate licensing cost of the product depends on the model a person chooses. There is a need to make additional payments towards the maintenance and support of the solution.
Which other solutions did I evaluate?
My company is not considering the other available options in the market.
What other advice do I have?
I am satisfied with the overall product.
Cisco has already made a name for itself in the industry as a good brand.
I rate the overall product a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Stable and robust platform that helps us to understand the customer's needs and what issues they can run into
Pros and Cons
- "This is not the only product we use, so we have other solutions to compare it with. We can compare different products and different vendors and tell our customers which products have which advantages and disadvantages so that they can leverage these products in their own environment. This product helps us to understand the customer's needs and what issues they can run into."
- "The primary improvements should be made in the cluster storage controller VMs so that they don't break the upgrade process."
How has it helped my organization?
This is not the only product we use, so we have other solutions to compare it with. We can compare different products and different vendors and tell our customers which products have which advantages and disadvantages so that they can leverage these products in their own environment. This product helps us to understand the customer's needs and what issues they can run into.
What is most valuable?
The most valuable feature is the integration between our product and HyperFlex. We show our customers the integration between the backup and the deduplication solution that we offer and this CISCO hyperconverged solution.
What needs improvement?
The primary improvements should be made in the cluster storage controller VMs so that they don't break the upgrade process.
I would like to see integration with multi-site ACI deployments so that we can span clusters between multiple sites, with ACI running within each site.
What do I think about the stability of the solution?
The platform itself is very stable and robust, but when it comes to upgrading the system, it's not stable. The process of upgrading should be seamless so that the customer's data is not affected in any way. Nothing should happen to the customer's data during the upgrading process but we've had situations where the upgrade process did not go smoothly. We've had to open a tech case to solve the issues and sometimes we even have to evacuate the entire virtual machine clusters into another system.
What do I think about the scalability of the solution?
Scalability was kept in mind when they designed this product. We can scale from really small deployments to very large deployments. The scalability is not an issue with HyperFlex, it scales better than Nutanix and other vendors.
How are customer service and technical support?
Their technical support is really good. They are very professional, I cannot complain about the support. The only issue is that they will often only be available during time zones that don't work within European working hours.
How was the initial setup?
The deployment was not hard. We deployed the full server installation with CISCO HyperFlex. The original version that we tried to deploy was something like 2.2. We ran into a few issues but we managed to solve them on our own, without CISCO tech. If everything goes smoothly the entire deployment can take only a few hours.
What about the implementation team?
I did the deployment myself.
What was our ROI?
We see ROI every day. The return on investment is fantastic and is the primary reason why we deployed these clusters all around our site locations so that our SE engineers can show the customers.
Which other solutions did I evaluate?
We also use Nutanix and Pure Storage.
What other advice do I have?
I would rate it an eight out of ten. Not a ten because of the issues with the upgrading process.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Updated: January 2025
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