Cisco Meraki Systems Manager (MDM+EMM) Reviews

We propose this solution in our portfolio and integrate it for end customers. We don't use it for our own needs.

We are using the latest version because we're using it on an Azure public cloud.

The solution is simple.

Security could be improved, and there could be more features that enable you to customize the end customer solution.

There is not a lot of good sales and technical organization in general, so it's difficult to have support.

I have been working with this solution for a year.

The solution is stable.

It's not really scalable because when an end customer needs a new design, it's difficult to change it.

I prefer our Fortinet solution because of its security solution features. For Meraki, it's simple, although it doesn't have a lot of features. We prefer to suggest a Fortinet solution, for example, if we want to provide a specific design and customize it.

Initial setup is straightforward.

The amount of time it takes to deploy the system really just depends on the needs of the end customer, and if it's a very specific configuration. I don't know exactly because I am not an IT engineer or a network engineer. I am a manager, and I have different people in my team to ensure these activities.

The number of people needed for maintenance just depends on the size of the project, the size of the site, and the customization. Every project is different.

I would rate this solution 6 out of 10.

I rely on Cisco Meraki Systems Manager to manage and monitor our organization's mobile devices. It helps enforce security policies, deploy applications remotely, and track user activities and bandwidth usage. The user roaming features are especially useful for our mobile workforce, ensuring seamless connectivity.

I appreciate Cisco Meraki Systems Manager for its user-friendly design and the convenience it brings to device management. The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices.

There is room for improvement in terms of pricing. If they could offer a more competitive pricing structure, it would make the solution even more appealing. A more affordable cost would likely attract a broader user base and enhance the overall value of the already robust Meraki system.

I have been using Cisco Meraki Systems Manager for a few months.

I would rate the stability as a seven out of ten. While it is a reliable cloud-based solution, I have used Cisco's on-premises solutions before, which offer some features that I find missing in the cloud-based version.

It is a fairly scalable solution. In our company, we currently have over 600 users utilizing Cisco Meraki Systems Manager. We have plans to increase the user count in the future.

It took us about three days to deploy it with the help of an integrator.

It is on the expensive side.

I would definitely recommend Cisco Meraki Systems Manager to others. Overall, I would rate it as a seven out of ten.

We manage all the products using Meraki MDM, such as the camera, the switches, and the security. It's very easy to use.

Less money is needed to install the solution. There's no need to send somebody to the location to implement the firewall. We send the equipment, plug the Internet in, and then we have access.

The central management console on the cloud is fast and is the solution's most valuable feature.

Meraki is limiting our connections. We have more network ports and equipment than Meraki has set for us. Meraki has set a limit of two ports, while we need four.

I've used Meraki MDM for five years.

I rate Meraki MDM's stability a ten out of ten.

I rate Meraki MDM's scalability a ten out of ten.

The solution is very easy to deploy.

I have seen an ROI using Meraki MDM.

Meraki MDM is the cheapest solution we have used.

Meraki MDM is simple to deploy. It's very cheap and easy to configure. It's also very simple to configure a VPN connection. It's a very good solution to use. I rate Meraki MDM a ten out of ten.

The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks.

The maintenance of the solution is done by setting up the schedule for updates. You select if you want the updates to automatically deploy updates for the firmware, and it automatically does it. It can manage the downtime for the devices, it doesn't bring everything down at the same time. It does the updates device by device, not everything at once. This process minimizes downtime.

I've never had an issue updating something with Cisco Meraki Systems Manager (MDM+EMM).

The price of the solution could be reduced.

I have been using Cisco Meraki Systems Manager (MDM+EMM) for approximately five years.

Cisco Meraki Systems Manager (MDM+EMM) is reliable. I have not had any downtime.

Cisco Meraki Systems Manager (MDM+EMM)is scalable.

The technical support is very responsive.

Cisco Meraki Systems Manager (MDM+EMM) is extremely easy.

My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require.

My advice to others is to choose this solution, it is money well spent.

I rate Cisco Meraki Systems Manager (MDM+EMM) a nine out of ten.

Our client primarily uses the solution for compliance across a few different devices, to manage their endpoints. 

The scalability is great. It's very easy to just keep adding devices as needed. 

As a whole, the initial implementation process is easy.

The product itself is very easy to use. 

The solution is stable. 

The cost of the solution is a bit high. There are other cheaper options on the market.

Right now, all the attention is going only to the Apple devices. They need to allocate more energy in terms of their offering to devices that are not Apple devices.

I've been dealing with Cisco products for 25 years. 

The product is quite stable and reliable. there are no bugs or glitches and it doesn't crash or freeze. Its performance is decent. 

The one client we have that is using it has been using it with about eight users. 

The solution scales well and adding devices is not a problem. In fact, it's a very easy process. It's why our client likes it so much.

Technical support is pretty good. We have been satisfied with the level of service. you can get 24/7 help as needed. 

Positive

We found it very simple to set up the solution. A company shouldn't have any issues with the process. You only need one or two technical people to handle the deployment. Not more than that. 

Meraki's pricing is a little bit more expensive as compared to other vendors.

I'm a Cisco distributor. I am only dealing with Cisco products.

We're dealing with the most recent version of the solution.

I'd recommend it to other companies. It's easy to use, easy to set up, and reliable. 

Overall, I would rate the solution a seven out of ten.

The solution is easy to use and support. 

I would like for it to be like Cisco where you can monitor the end users one network. 

I have been using the solution for one and a half years. 

The stability is good. 

Cisco is scalable solution. I rate the scalability an eight out of ten. 

The technical support needs improvement. 

Positive

The initial setup is easy. I rate the initial setup an eight out of ten.

I rate the overall solution an eight out of ten. 

I mainly use Meraki Systems Manager for mobile device management, including iPhones, Androids, and tablets.

Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment.

There are problems with the connection on the client side, and the app that was deployed could be better. It probably had a few bugs because it needed all the synchronizations to be clean, and that was user-enabled. It would be better if the administrator could control this because you wouldn't be dependent on the user or need to prompt them to update the device and could see the status from the administrative cloud dashboard.

I've been using Meraki Systems Manager for more than two years.

Meraki Systems Manager is pretty stable - we didn't have too many issues with it, except when the client version was out of sync or the app had bugs or needed an update.

Meraki Systems Manager is definitely a scalable solution - you could go from a few hundred to thousands of devices.

Previously, I used MobileIron but switched to Meraki Systems Manager because it's easier to use.

The initial setup was pretty straightforward once the admin team decided on what they wanted to deploy, their group policies, and the profile. Deployment took around three months from start to finish.

We used an in-house team, but we had the administrators trained by Cisco.

From the app management perspective, don't create a profile with all the apps sitting within it. You should have some flexibility so you don't have to update the profile every time you need an app. I would advise anyone looking to implement this solution to test how it behaves with a mix of devices and perform a gap analysis. They should also consider what level of ease they're looking for and what their pain point is. I would give Meraki Systems Manager a rating of nine out of ten.

I use the solution for controlling my endpoints. For example, at work, I use it to control all the apps installed in the company's endpoints. At home, I just use it for labs. I have my iPad, phone, and computer with the system manager of Meraki.

The product has improved our organization. It’s helped us manage our endpoints.

I’m also using the entire Cisco portfolio.

The dashboards are great.

The product has an interesting feature called remote wipe. When you finish using an endpoint, and you just want to delete all everything, you can do it using remote wipe That's very helpful. It's pretty handy to have it.

Its initial setup is pretty simple and straightforward.

The solution is stable and scalable.

Linux compatibility needs improvement. The datasheet, the instructions, and the documentation say it works with Linux. However, we haven't had a great experience getting it to work. It works very well with Microsoft, however. We need better workability on Linux. That's something that maybe they maybe want to improve.

I’ve been using the solution for three years.

It's pretty stable. We haven't had problems. Besides implementations on Linux, we haven't had problems. There have been some small issues with Windows. However, everything worked well in the end.

The product can scale. It is definitely something that you can deploy on small businesses or very big companies.

We have around 50 people using the solution.

Each time we had an issue, we would open a case. However, in the end, we fixed it ourselves. We haven't had too many issues that we couldn’t fix in the end on our own. That’s not just Meraki. That’s Cisco.

Neutral

We tested IBM MaaS 360. We haven't deployed yet. We're just doing some tests to get used to the competition.

The initial setup was very simple. It took maybe two weeks to deploy. 70% was deployed in the first week. It got delayed due to the fact that we had endpoints in other cities and stuff like that. It wasn’t overly difficult and did not take a long time to get up and running.

We only require two people to handle deployment and maintenance tasks.

We are a Cisco integrator. We can handle the setup ourselves.

I don’t have any details regarding the licensing or costs involved.

It’s my understanding that, as partners, we have special licenses. System Manager is free for us. We're paying for the licenses for the switches and MX and everything else.

We’re resellers and integrators.

I’m using the latest version of the solution.

I also have a Meraki network at home. I use it for labs, for my home and my devices, and my personal devices. I'm using them with the system on there, Meraki. I also use it professionally and use both on-premise and cloud deployments.

I’d rate the solution nine out of ten. If it was better with Linux, I’d rate it higher.