Cisco Meraki Systems Manager (MDM+EMM) Reviews

We use location analytics to display real-time location statistics to improve customer engagement and loyalty across all the sites. It's built into the Cisco Meraki APs at no additional cost. That's one of the things that a lot of clients like. 

The data is collected by the APs, and it syncs to the Cisco Meraki cloud. This is automatically reported to the dashboard and reveals visitor traffic, trends, dwell time, news, and also repeat visitor loyalty. A lot of stores use it for this particular reason: they can gather information from repeat visitors. They can also locate single repeat visitors.

The Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for mobile devices. It's managed by the organizations. If someone else needs to manage it, he/she can do it through Meraki cloud. However, it's usually managed by the organization itself with the use of its own protocol. It can be done on iPads, Androids, Macs, and PCs. The Systems Manager monitors each of your organization's devices, and it shows useful metrics like client hardware/software information, recent location, etc. that binds into your analytics and even lets administrators remotely lock and erase the devices.

It protects devices and their data, and it will also control usage with a passcode policy. Every device will have a passcode policy. This restricts employee access to, for example, app stores, gaming, and so on during work hours.

I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions. 

You can have a passcode policy to restrict access and can enable device restrictions and stop people from being able to use cameras. You can allow screen capture, automatic sync when roaming, and the use of a virtual assistant, or you can actually shut all these things down as well.

The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost.

I've been using Cisco Meraki Systems Manager (MDM+EMM) for several years.

I think it is a very stable solution.

This solution scales extremely well.

Technical support has been prompt and very good.

The initial setup is very straightforward because they'll send you a license first, along with a username, and you get to create your password. You can go into the user dashboard before you ever get the Meraki devices sent to you and start to configure them. Everything can be configured within the dashboard itself. Once your system arrives and you're attached to the network, it will automatically report to the dashboard. The dashboard, in turn, will push out all the configurations to the devices. Everything can be pre-configured.

The setup cost can be expensive depending on who is doing the installation. Licensing can be done on a monthly basis. A lot of clients prefer to use the cloud-based option.

On a scale from one to ten, I would rate this solution at ten.

If you want something that's going to work and scale very well, and allow you to pre-configure the devices before you get them into the company, then Cisco Meraki Systems Manager (MDMEMM) is a great option. 

The features I've found most valuable are the response time and that you can create multiple systems. 

I would like the system's compatibility with Google Chrome to be improved.

I have been working with this solution for a few months.

This solution is stable.

My impression is that this product is scalable.

The initial setup was easy.

This product is reasonably priced.

I would rate this solution as seven out of ten.

We use it to create a demo for the iPad solution, control endpoint devices, and limit access to the application.

The profile settings are valuable features. It is a good solution, good for daily use. The UI is easy to learn, and the documentation and YouTube channel help us finish most of our engine work.

We have been using this solution for one year, and we are using the latest version. It is cloud-based.

It is a stable solution.

The scalability is good because we have just ten staff and can scale it. The maintenance is average.

We have not used other solutions.

The initial setup was straightforward, and the deployment was completed in-house. The deployment took a few weeks.

We have a standard license, but I do not have details about the cost.

I rate this solution an eight out of ten. I would recommend this solution because its integrated dashboard is good. In the next release, I suggest integrating a synchronization with the AD account to the device owner.

Systems Manager is another cloud service from Cisco Meraki that helps you to manage all the devices in your organization. You can deploy apps to all your devices around the world in a few clicks and in a few minutes.

My employees have more secured devices. I can control what they can do with their enterprise devices, make a full and remote maintenance, install apps, upgrade apps, upgrade devices, etc.

Geofency polices are great, but it depends on how the device has the localization services configured. If the device is not getting the right GPS position, Geofency polices will fail.

I have been using it for about two years.

With Apple devices, it is perfect thanks to DEP. With Android and Windows, you can enroll devices via mail and it's very easy.

The Cisco Meraki cloud is very stable; I haven't had any problems with the stability of the service.

The scalability of this MDM is perfect. You can add all the devices you want, and you only need to tag them to apply polices.

Customer service is very good.

Technical support provides great service; you can open tickets yourself or call a phone number.

I tried AirWatch; it's more expensive and more difficult to use and configure.

The initial setup is very easy.

My implementation was through nData Systems.

We use Systems Manager for inventory and centralized management of multiple devices.

Cisco could add SOC services.

Systems Manager is highly stable.

I think Systems Manager is one of the most scalable products.

Cisco support is outstanding. They are one of the best.

The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators. 

The price could be better.

I rate Systems Manger MDMEMM eight out of 10. It's a highly scalable solution that's easy to use and deploy.

I use it extensively for presentations to my customers in the education sector because it's perfect for managing time efficiently.

It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks.

Geolocation is perfect, and it enforces certain rules like app installations or no installations.

It would be beneficial to have better integration with other operating systems. For example, some customers use Chromebooks and other versions of Windows, Linux, especially in educational institutions like schools here in Brazil. It would be advantageous to expand its compatibility to include other commonly used operating systems.

I use it every day because my company utilizes the solution. So, I have been using this solution for a year. 

I would rate the scalability a ten out of ten.

It is super easy to setup. 

Overall, I would rate the solution an eight out of ten.