BMC Client Management vs Cisco Meraki Systems Manager (MDM+EMM) comparison

BMC and Cisco are both solutions in the Mobile Device Management (MDM) category. BMC is ranked #8 with an average rating of 9.0, while Cisco is ranked #3 with an average rating of 8.6. BMC holds a 3.8% mindshare in MDM, compared to Cisco’s 6.7% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

BMC Client Management

Read 7 BMC Client Management reviews

95 Views
71 Comparison Views

100% willing to recommend

Cisco Meraki Systems Manage...

Read 30 Cisco Meraki Systems Manager (MDM+EMM) reviews

349 Views
208 Comparison Views

96% willing to recommend

BMC Client Management

Cisco Meraki Systems Manage...

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 13, 2024

Cisco Meraki Systems Manager and BMC Client Management compete in the enterprise device management solution category. Users prefer BMC Client Management's comprehensive features but find Cisco Meraki more user-friendly due to its easier deployment and lower costs.

Features: Cisco Meraki Systems Manager offers robust device management, seamless cloud integration, and strong security. BMC Client Management provides extensive automation, customizable reporting tools, and advanced system analytics.

Room for Improvement: Users suggest Cisco Meraki enhance its scalability, provide better custom reporting features, and improve its integration with third-party tools. BMC Client Management could benefit from improved documentation, better user training resources, and a more streamlined user interface.

Ease of Deployment and Customer Service: Cisco Meraki Systems Manager is praised for its quick, easy deployment and responsive support. BMC Client Management, while more complex, is noted for its reliable support but has a longer implementation period.

Pricing and ROI: Cisco Meraki Systems Manager provides good value with lower upfront costs and faster ROI. BMC Client Management, though higher in cost, offers significant long-term benefits. Users find the investment in BMC worthwhile for its extensive capabilities despite Cisco's cost-effectiveness.

To learn more, read our detailed BMC Client Management vs. Cisco Meraki Systems Manager (MDM+EMM) Report (Updated: January 2025).

Buyer's Guide

BMC Client Management vs. Cisco Meraki Systems Manager (MDM+EMM)

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Client Management

Ranking in Mobile Device Management (MDM)

8th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Compliance (8th)

Cisco Meraki Systems Manage...

Ranking in Mobile Device Management (MDM)

3rd

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Enterprise Mobility Management (EMM) (6th)

Mindshare comparison

As of February 2025, in the Mobile Device Management (MDM) category, the mindshare of BMC Client Management is 3.8%, up from 2.8% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 6.7%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM)

Featured Reviews

Shirish Kamalapurkar

Solutions Architect at Kinsfolk Technology Private Limited

Very Valuable Automation Product for Clients/Endpoint Management like Desktops and Laptops

Our company provides implementation and support services for customers. The solution provides the entire automation of desktops or laptops for our clients. It can provide detailed inventory like software and hardware details, automate the deployment of software, automate patch management, and…

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GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The inventory and patch management tools are very valuable."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The most valuable features of the solution are patch management and software license management."

"The support from BMC Client Management is very good."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."

"The product provides a universal dashboard."

"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."

"The proprietary standards and modules are the most valuable features."

"The solution is straightforward to set up."

"It's very easy to just keep adding devices as needed."

"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."

"It’s helped us manage our endpoints."

More Cisco Meraki Systems Manager (MDM+EMM) pros

Cons

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"BMC Client Management could improve in the area of integration."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"The solution needs to add whitelisting because many customers request it."

"The solution does not offer the functionality of remote access to users."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"The price could be better."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

"The solution can be expensive."

"Linux compatibility needs improvement."

"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."

"System's compatibility with Google Chrome could be improved."

"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

"They could include bandwidth-based policies."

More Cisco Meraki Systems Manager (MDM+EMM) cons

Pricing and Cost Advice

"The solution is low cost."

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"To use BMC Client Management they charge annually per node."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"Meraki MDM is the cheapest solution we have used."

"The price is high for the market."

"This product is reasonably priced."

"Cisco Meraki Systems Manager is an expensive solution."

"My clients find it a bit expensive compared to other systems."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

15%

Government

Healthcare Company

Educational Organization

52%

Computer Software Company

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

See all answers

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

See all answers

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

Cisco Meraki Systems Manager is an expensive solution.

See all answers

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

The solution's integration with other products could be improved.

See all answers

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Product Reports

Buyer's Guide

Mobile Device Management (MDM)

February 2025

Download BMC Client Management product report

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

February 2025

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

Meraki MDM

Overview

Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

BMC

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

Sample Customers

Charter Manufacturing

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Buyer's Guide

BMC Client Management vs. Cisco Meraki Systems Manager (MDM+EMM)

January 2025

Free Report: BMC Client Management vs. Cisco Meraki Systems Manager (MDM+EMM)

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