BMC Client Management Reviews

Users have mentioned that BMC Client Management significantly improved their operational efficiency and reduced downtime. They observed a notable increase in system reliability and noted that the tool streamlined their asset management processes. They highlighted the simplicity in monitoring and maintaining their IT infrastructure, which led to cost savings and better resource allocation. Many users felt that the investment provided tangible returns through enhanced productivity and minimized manual tasks.

BMC Client Management pricing and licensing are perceived as very affordable by users. They charge annually per node and offer flexibility with suite or individual component licenses. The primary server license costs around $1,000 per year, with additional component costs based on the number of endpoints. Despite some considering it a high-priced solution, users find it provides great value due to its performance and capabilities.

• "BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
• "BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
• "To use BMC Client Management they charge annually per node."

BMC Client Management is primarily used for software deployment, patch management, regulatory compliance, and inventory management. Entities utilize it to manage endpoints, ensure software compliance, automate desktop and laptop processes, and maintain security standards. Examples include significant cost savings in software license management for large construction firms and extensive endpoint management for financial institutions.

Customer service and support of BMC Client Management receives mixed feedback. Some users find it very good, rating it a four out of five and seven out of ten. Others rarely need it due to their strong internal support. A few find it slow to respond and less effective, sometimes resolving issues faster than BMC. Most requests relate to patches or updates.

Initial setup of BMC Client Management is mostly straightforward with variations depending on deployment method. On-premise deployments can be complex, while cloud versions are simpler, taking 10 to 15 minutes for setup. Full deployment timing ranges from two months to eight months. Some find agent deployment to be time-consuming. Users must understand different functionalities and modules. Patches are deployed gradually. Those using automation tools or AD policies find the setup simpler. COVID-19 increased demand for remote deployment.

BMC Client Management is scalable, supporting deployments from small to large configurations. Users rate its capacity highly, and it is straightforward to expand by adding new relays for managing more endpoints. Experiences suggest no issues with scalability, making it suitable for small, medium, and enterprise organizations. Its cloud availability increases preference among customers.

BMC Client Management is considered very stable. Users have not faced significant issues, and they rate its stability highly. Occasional configuration or policy problems may arise, but these are minor. Upgrades to newer versions occur cautiously to avoid bugs, yet the latest versions are also reliable once tested. Stability has been consistently good, with no breakdowns reported and solid performance noted.