BMC Client Management pros and cons

Vendor: BMC

4.3 out of 5

7 reviews
100% willing to recommend

264 followers

Pros & Cons summary

BMC Client Management offers valuable features like patch management, software license management, and remote control, which was crucial during the pandemic. It is scalable and stable, supporting multiple operating systems including iOS, Linux, Unix, and Windows. While the support is good, it lacks Android support and native remote access to users. There is also a need for endpoint vulnerability assessment integration, accurate discovery tool performance, and whitelisting functionality.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Get the category report

Prominent pros & cons

PROS

Patch management and software license management are highly valued features of BMC Client Management.

The support from BMC Client Management is considered very good.

BMC Client Management offers scalability, effectively serving customers ranging from 3,000 to 300,000 nodes.

Remote control feature was particularly useful during the pandemic, allowing administrators and support personnel to access and fix issues on remote devices as needed.

Inventory and patch management tools within BMC Client Management are greatly appreciated for their effectiveness.

CONS

BMC Client Management supports only iOS devices, lacking Android support.

BMC Client Management could improve in the area of integration.

BMC Client Management needs to add whitelisting capabilities, as many customers request it.

BMC Client Management does not offer the functionality of remote access to users.

Improvement is necessary for BMC Client Management's hierarchy for managing endpoints and extending endpoint capabilities.

BMC Client Management Pros review quotes

Ahmad ADNAN

Senior Account Executive at FDS

Dec 6, 2022

One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request.

Read full review

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

May 21, 2024

BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution.

Read full review

reviewer1727625

Senior Consultant at a tech services company with 51-200 employees

Nov 25, 2021

The most valuable features of the solution are patch management and software license management.

Read full review

Buyer's Guide

Mobile Device Management (MDM)

November 2024

Download Free Report

Find out what your peers are saying about BMC, JAMF, Cisco and others in Mobile Device Management (MDM). Updated: November 2024.

DOWNLOAD NOW

814,649 professionals have used our research since 2012.

Shirish Kamalapurkar

Solutions Architect at Kinsfolk Technology Private Limited

Feb 24, 2023

The inventory and patch management tools are very valuable.

Read full review

Sagar Talreja

Sr. IT Technical Consultant at Fusion Business Solutions (UK) Ltd

Oct 3, 2023

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

Read full review

SiddharthSinha

Chief Executive Officer at Kinsfolk Technology Private Limited

Nov 11, 2022

It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes.

Read full review

Syed Abu Owais Bin Nasar

Software Consultant at ibl-unisys

Jun 9, 2022

The support from BMC Client Management is very good.

Read full review

BMC Client Management Cons review quotes

Ahmad ADNAN

Senior Account Executive at FDS

Dec 6, 2022

The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool.

Read full review

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

May 21, 2024

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial.

Read full review

reviewer1727625

Senior Consultant at a tech services company with 51-200 employees

Nov 25, 2021

BMC Client Management supports only iOS devices. It would be good if they would support Android as well.

Read full review

Buyer's Guide

Mobile Device Management (MDM)

November 2024

Download Free Report

Find out what your peers are saying about BMC, JAMF, Cisco and others in Mobile Device Management (MDM). Updated: November 2024.

DOWNLOAD NOW

814,649 professionals have used our research since 2012.

Shirish Kamalapurkar

Solutions Architect at Kinsfolk Technology Private Limited

Feb 24, 2023

The solution needs to add whitelisting because many customers request it.

Read full review

Sagar Talreja

Sr. IT Technical Consultant at Fusion Business Solutions (UK) Ltd

Oct 3, 2023

The solution does not offer the functionality of remote access to users.

Read full review

SiddharthSinha

Chief Executive Officer at Kinsfolk Technology Private Limited

Nov 11, 2022

It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one.

Read full review

Syed Abu Owais Bin Nasar

Software Consultant at ibl-unisys

Jun 9, 2022

BMC Client Management could improve in the area of integration.

Read full review