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BMC Client Management vs ManageEngine Endpoint Central comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC Client Management
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (7th), Endpoint Compliance (8th)
ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. BMC Client Management is designed for Mobile Device Management (MDM) and holds a mindshare of 4.2%, up 3.3% compared to last year.
ManageEngine Endpoint Central, on the other hand, focuses on Client Desktop Management, holds 44.4% mindshare, up 36.0% since last year.
Mobile Device Management (MDM)
Client Desktop Management
 

Featured Reviews

Cristian Testa - PeerSpot reviewer
A stable solution that allows you to manage IT clients from receipt to retirement
The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The inventory and patch management tools are very valuable."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The support from BMC Client Management is very good."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The most valuable features of the solution are patch management and software license management."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The initial setup is easy."
"The most valuable features of ManageEngine Endpoint Central are patch management and remote access and management."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"The solution's stability is better than the other solutions in the market."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"Everything is easily centralized and managed under this one product."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
 

Cons

"The solution needs to add whitelisting because many customers request it."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"The solution does not offer the functionality of remote access to users."
"BMC Client Management could improve in the area of integration."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"Its licensing should be improved."
"The pricing could be a bit better."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"Documentation could improve so we don't need to create the support requests first."
 

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"To use BMC Client Management they charge annually per node."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"The solution is low cost."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The product is not expensive."
"The price is moderate."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
"The price could be cheaper."
"The product is not costly. The product is properly priced, especially for SMBs."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
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Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
14%
Government
8%
Healthcare Company
7%
Educational Organization
44%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC Client Management?
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
What is your experience regarding pricing and costs for BMC Client Management?
BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...
What needs improvement with BMC Client Management?
In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I am not aware of the pricing and costs. I might know more when we renew our contract.
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Learn More

 

Overview

 

Sample Customers

Charter Manufacturing
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: December 2024.
824,053 professionals have used our research since 2012.