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BMC Client Management vs ManageEngine Endpoint Central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
5.8
ManageEngine Endpoint Central's customer service is responsive but experiences communication inconsistencies and regional support challenges, with mixed user satisfaction.
 

Room For Improvement

No sentiment score available
Sentiment score
4.1
ManageEngine Endpoint Central needs improved QA, stability, integrations, support, customizable options, and clearer pricing and features.
It would be great if there was a smarter solution to address this issue.
 

Scalability Issues

No sentiment score available
Sentiment score
7.2
ManageEngine Endpoint Central offers flexible, scalable solutions, effectively managing devices and users in varying IT environments with ease.
 

Setup Cost

No sentiment score available
Sentiment score
7.1
ManageEngine Endpoint Central is affordable with competitive pricing and flexibility, despite complex licensing and some extra add-on costs.
 

Stability Issues

No sentiment score available
Sentiment score
8.3
ManageEngine Endpoint Central is praised for its stability and reliability, with occasional minor performance issues noted by users.
The product is very stable, especially with the cloud version.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
ManageEngine Endpoint Central excels in centralized management, ease of use, and automation, enhancing productivity and system management efficiency.
ManageEngine Endpoint Central is straightforward to use and implement.
 

Categories and Ranking

BMC Client Management
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (7th), Endpoint Compliance (8th)
ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. BMC Client Management is designed for Mobile Device Management (MDM) and holds a mindshare of 4.4%, up 3.1% compared to last year.
ManageEngine Endpoint Central, on the other hand, focuses on Client Desktop Management, holds 44.4% mindshare, up 35.4% since last year.
Mobile Device Management (MDM)
Client Desktop Management
 

Featured Reviews

Cristian Testa - PeerSpot reviewer
A stable solution that allows you to manage IT clients from receipt to retirement
The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
13%
Government
8%
Healthcare Company
6%
Educational Organization
44%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC Client Management?
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
What is your experience regarding pricing and costs for BMC Client Management?
BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...
What needs improvement with BMC Client Management?
In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
Compared to Intune, ManageEngine is not expensive but its pricing is somewhat higher since it offers all the features. If they reduce the cost, more people would opt for ManageEngine.
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Learn More

 

Overview

 

Sample Customers

Charter Manufacturing
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: November 2024.
816,406 professionals have used our research since 2012.