Sr. IT Technical Consultant at Fusion Business Solutions (UK) Ltd
Consultant
Top 20
2023-10-03T09:33:48Z
Oct 3, 2023
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request.
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
The inventory and patch management tools are very valuable.
One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request.
It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes.
The support from BMC Client Management is very good.
The most valuable features of the solution are patch management and software license management.