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Ibrahim Elmetwaly - PeerSpot reviewer
Presales Manager at IT Valley
Reseller
Top 20
Nov 28, 2023
Provides unified management, application control, intrusion prevention, URL filtering, and malware defense policies
Pros and Cons
  • "For companies prioritizing security, the optimal choice is one that offers a range of feeds to cater to diverse needs. This is particularly crucial for organizations implementing DDoS mitigation. The preferred solutions typically align with the top server vendors, with Cisco, Forti, and Barracuda consistently ranking among the top three vendors we collaborate with."
  • "It's not unexpected, but it's a common scenario where customers request dual layers of security. For instance, when dealing with regulatory compliance, especially in financial sectors regulated by entities like the Central Bank, having two distinct units is often mandated. If a client predominantly uses a solution like Palo Alto, they may need to incorporate another vendor such as Cisco or Forti. Importantly, there's a significant disparity in interfaces and management platforms between these vendors, necessitating careful consideration when integrating them into the overall security architecture"

What is most valuable?

For companies prioritizing security, the optimal choice is one that offers a range of feeds to cater to diverse needs. This is particularly crucial for organizations implementing DDoS mitigation. The preferred solutions typically align with the top server vendors, with Cisco, Forti, and Barracuda consistently ranking among the top three vendors we collaborate with.

What needs improvement?

It's not unexpected, but it's a common scenario where customers request dual layers of security. For instance, when dealing with regulatory compliance, especially in financial sectors regulated by entities like the Central Bank, having two distinct units is often mandated. If a client predominantly uses a solution like Palo Alto, they may need to incorporate another vendor such as Cisco or Forti. Importantly, there's a significant disparity in interfaces and management platforms between these vendors, necessitating careful consideration when integrating them into the overall security architecture.

For how long have I used the solution?

I have been using Cisco Secure Firewall for the past ten years. 

What do I think about the stability of the solution?


Regarding stability, I would rate it as moderate. In my assessment, based on feedback from analytics scenarios, I would assign it a rating of approximately eight out of ten.
Buyer's Guide
Cisco Secure Firewall
May 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
892,646 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is extremely scalable and based on my experience, I would rate it 7 out of 10.

How are customer service and support?

Cisco is a well-established company, and it offers accessible support, both locally and through online resources. The abundance of information makes it easy to find the necessary details and assistance.

How was the initial setup?

The implementation timeline for our firewall is contingent on the readiness of the policy. If the policy is prepared, the deployment can occur within a day. However, if the policy is not finalized, a brief meeting is convened to gather the necessary data for rule establishment. Once the information is ready, the implementation on VMware proceeds. Notably, there is a requisite waiting period, such as fine-tuning for optimal rule configuration, as each customer has unique requirements. It's crucial to tailor the rules to fit the specific needs of each customer, as there is no one-size-fits-all best practice in this context.

What's my experience with pricing, setup cost, and licensing?

It is extremely expensive compared to its competitors and I would rate it 2 out of 10. 

What other advice do I have?

I would recommend this solution and rate it 8 out of 10.


Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Architect at Acacia Group Company
Real User
Jun 19, 2023
An easy to configure solution that can act as a VPN concentrator
Pros and Cons
  • "The most valuable feature of Cisco Secure Firewall is its ease of configuration and that it's scalable for firewalls and VPNs."
  • "Changes you make in the GUI sometimes do not reflect in the command line and vice versa."

What is our primary use case?

We mostly use Cisco Secure Firewall as a VPN concentrator and for its firewall features.

How has it helped my organization?

Using Cisco Secure Firewall has helped grow our familiarity with people that know Cisco.

What is most valuable?

The most valuable feature of Cisco Secure Firewall is its ease of configuration and that it's scalable for firewalls and VPNs.

What needs improvement?

Changes you make in the GUI sometimes do not reflect in the command line and vice versa.

For how long have I used the solution?

We have been using the solution since its inception, so, for many years now.

What do I think about the stability of the solution?

We did not have any stability issues with Cisco Secure Firewall.

What do I think about the scalability of the solution?

We did not see any limitations with Cisco Secure Firewall’s scalability.

Which solution did I use previously and why did I switch?

We also use Aruba in our organization. We never have to factor in extra development time when we go to a new major version of Cisco. With Aruba, we have a pretty drawn-out development timeline for any upgrades or software improvements. Aruba and Cisco Secure Firewall are very different in their implementation and development.

How was the initial setup?

The initial setup of the Cisco Secure Firewall is very straightforward. The average time it took to deploy the solution was very short. Deploying the VM and automating our configurations took a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco smart licensing is a hassle for a disconnected environment. However, I haven't licensed anything in a while. There have been many changes, making it easier to license disconnected devices connected to the internet.

What other advice do I have?

ASAv uses the solution as a VPN concentrator and a firewall because it could be used for both. It can be used for landing AnyConnect clients on ASAv and as a firewall.

What sets Cisco Firewall apart from other products is that when we do an update, we know we're not going to break a lot of things, and there are not a lot of bugs. The integration on the Cisco side is pretty good.

Most of our team is familiar with Cisco, and everyone knows what to expect when they log in. So it's easy in that way.

I like the application visibility and control with Cisco Secure Firewall. My only complaint is that the changes made in the GUI sometimes do not reflect in the command line.

I haven't had any problems with Cisco Secure Firewall. It's very straightforward and reliable. Also, it's trustworthy because it has the Cisco name.

Cisco Secure Firewall has helped free up our IT staff for other projects. The product is quite heavy into automation. So with it being Cisco, it is very scalable in generating configs. The solution saves a week or two for implementation and integration.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience through the reliability aspect.

You know what you're getting when you use an ASAv from Cisco. Cisco Secure Firewall is a great product in terms of reliability and scalability.

Overall, I rate Cisco Secure Firewall ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
May 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
892,646 professionals have used our research since 2012.
Marijo Sutlovic - PeerSpot reviewer
Head of Information Security at Otp banka d.d.
Video Review
Real User
Apr 9, 2023
Out-of-the-box signatures have reduced the time and effort spent in configuration
Pros and Cons
  • "Implementing Cisco Secure Firewall has saved us time because we rely on most of the out-of-the-box signatures. It has reduced the time and effort spent in configuration within the security network."
  • "We have encountered problems when implementing new signatures and new versions on our firewall. Sometimes, there is a short outage of our services, and we have not been able to understand what's going on. This is an area for improvement, and it would be good to have a way to monitor and understand why there is an outage."

What is our primary use case?

One of the most important roles of Cisco Secure Firewall is as a central firewall for the internet. We use it for segmentation of the outside network, DMZ networks, inside networks, and also as an intrusion prevention system for protecting our resources from the internet. All Access Control Lists are implemented on this firewall.

How has it helped my organization?

These days, it's normal to require that networks be more open because of the recent changes brought about by the COVID pandemic. The need for hybrid work environments and more collaborations has made securing the network more challenging. However, Cisco offers us monitoring and configuration, and with one platform, we are able to be more flexible and be able to control our security and our network.

What is most valuable?

The security features that protect our networks are the most valuable for me and my department, as we are responsible for the security of our network. We investigate cases and analyze traffic to see what's going on. These features are also very valuable when we are investigating communication between some services in the bank and what's happening in the network.

We are very satisfied with Cisco Secure Firewall for securing our infrastructure from end to end so we can detect and remediate threats. We have not seen a lot of false positives, and we haven't seen many situations when the traffic was interrupted without a proper cause. We are confident that the signatures that Cisco Secure Firewall uses are very good and reliable. For us, this is very important because we are a relatively small security team, and we don't have much manpower to be able to analyze every signature or event. By default, Cisco Secure Firewall is reliable, and that is the most important factor for us. Cisco is a large company that invests in security, and if it has reliable signatures and processes in intrusion detection, then that is very good for us.

Implementing Cisco Secure Firewall has saved us time because we rely on most of the out-of-the-box signatures. It has reduced the time and effort spent in configuration within the security network.

What needs improvement?

We have encountered problems when implementing new signatures and new versions on our firewall. Sometimes, there is a short outage of our services, and we have not been able to understand what's going on. This is an area for improvement, and it would be good to have a way to monitor and understand why there is an outage.

For how long have I used the solution?

We use Cisco Secure Firewall and Cisco ISE.

What do I think about the stability of the solution?

In general, Cisco Secure Firewall is stable. We have had problems when we automatically deployed some signatures. There have been issues with the memory of the Firewall Management Center, and we've had to reload the system.

What do I think about the scalability of the solution?

Our company has approximately 2,500 employees and 500 devices. In terms of scalability, Cisco Secure Firewall is sufficient for our needs.

How are customer service and support?

We usually work with our local partner because it's much more convenient and faster. Because of their experience, they are able to solve some of our problems or issues without Cisco's technical support. For bigger problems such as bugs, we work with Cisco's technical support.

Because we mainly work with our local partner for technical support, I would rate them at ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was relatively simple for us. During migration, we used the Cisco Firewall migration tool. From our point of view, the migration tool was okay.

What about the implementation team?

We have a very reliable partner who helps us with Cisco products. They helped us to deploy Cisco Secure Firewall. I think it's important for every company to have local partners with enough knowledge and experience on whom they can rely. 

Our experience working with our partner was great. They have a lot of knowledge and experience with implementation.

What other advice do I have?

We have always used Cisco firewalls. Cisco products have been the standard in networking in our company for many years. This has been beneficial because some of our core IT activities are connected with Cisco. Also, it has been proven that Cisco Secure Firewall is a reliable product that can help us have stable and reliable networks and services.

We have some experience with Check Point, which we started using recently. Cisco is more hardware-oriented, and Check Point is more application-orientated. The two vendors have a slightly different approach to the same problem.

On a scale from one to ten, I would rate Cisco Secure Firewall at eight because it's a very reliable product. We can use predefined signatures and don't have to do a lot of customization. However, we have had a few small issues with the deployment of some signatures and with the availability of Firewall Management Center.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Orla Larsen - PeerSpot reviewer
Network specialist at a retailer with 10,001+ employees
Real User
Apr 9, 2023
Useful firewall component package, effective third-party devices integration, but licensing could improve
Pros and Cons
  • "The most beneficial aspect of the Cisco Secure Firewall is the AnyConnect component within the firewall package, which we selected specifically for VPN usage due to its exceptional integration with various third-party devices and applications."
  • "The overall licensing structure could improve to make the solution better."

What is our primary use case?

We are currently utilizing the Cisco Secure Firewall, partially due to its historical relevance and partly because Cisco continues to maintain a prominent position in providing client VPN access.

We have employed Cisco Firepower and ASA on Firepower to facilitate client VPN access and to enforce fundamental layer four security policies.

We utilize security products in central locations to provide VPN access for clients throughout Europe.

How has it helped my organization?

The implementation of the Cisco Secure Firewall has had a positive impact on our organization, as evidenced by our ability to use our store apps on mobile devices through AnyConnect even when Wi-Fi is unavailable. This is made possible by the utilization of 3G, 4G, or 5G internet access while maintaining a secure connection on our mobile devices.

Cisco Secure has enabled my organization to save time, as demonstrated by our ability to swiftly open new stores by utilizing applications on mobile devices without having to establish the entire infrastructure at once. The amount of time saved varies depending on the country we are operating in, ranging from weeks to months.

What is most valuable?

The most beneficial aspect of the Cisco Secure Firewall is the AnyConnect component within the firewall package, which we selected specifically for VPN usage due to its exceptional integration with various third-party devices and applications.

What needs improvement?

The overall licensing structure could improve to make the solution better.

For how long have I used the solution?

I have been using Cisco Secure Firewall for approximately 15 years.

How are customer service and support?

My experiences with the Cisco Secure Firewall support have varied. Since we access it through a partner, some issues are quickly resolved, while others require more time and effort.

I rate the support from Cisco Secure Firewall a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

While I have not personally utilized other security products, our organization also employs FortiGate devices and applications for security purposes alongside Cisco Secure Firewall.

What's my experience with pricing, setup cost, and licensing?

Acquiring licensing for Cisco Secure Firewall can be a bit cumbersome, therefore a more straightforward licensing process would be preferable. 

The licensing process can be frustrating, as it requires selecting between on-box or per-client options and other related considerations. Simplifying this process would be beneficial.

What other advice do I have?

We are using access switches, routers, catalysts, and ISR products. Additionally, we are using Cisco as a platform, which is somewhat old, and Cisco ASA on Firepower devices.

I would advise others to thoroughly evaluate their requirements before selecting a security solution. While some products may seem like an obvious choice, it is important to take the time to assess the available options and determine which one best suits your specific needs. This approach is wise and can ultimately lead to a more effective security solution.

I rate Cisco Secure Firewall a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
James-Buchanan - PeerSpot reviewer
Infrastructure Architect at a healthcare company with 10,001+ employees
Real User
Apr 9, 2023
Has excellent support and good licensing, and with the VPN feature, secures our users even when they're working from home
Pros and Cons
  • "It's the VPN side of things that has been most useful for us. It allows us to secure our users even when they're working from home. They are able to access all of our resources, no matter where they are in the world."
  • "I don't have any specific improvements to recommend. However, when you compare the throughput of a Cisco firewall to the competitors, especially Fortinet, what you find is that Cisco has lagged a little bit behind in terms of firewall throughput, especially for the price that you pay for that throughput."

What is our primary use case?

We use them for some of our border firewalls in our data centers and also as our VPN concentrator. 

What is most valuable?

It's the VPN side of things that has been most useful for us. It allows us to secure our users even when they're working from home. They are able to access all of our resources, no matter where they are in the world.

What needs improvement?

I don't have any specific improvements to recommend. However, when you compare the throughput of a Cisco firewall to the competitors, especially Fortinet, what you find is that Cisco has lagged a little bit behind in terms of firewall throughput, especially for the price that you pay for that throughput.

For how long have I used the solution?

We've been using Cisco firewalls for probably 10 years.

What do I think about the scalability of the solution?

We have 105,000 users, and they all have access to use a VPN to connect back into our network. We found that it works very well for us, and it's very scalable to the number of users that we have. That's why we continue using it.

How are customer service and support?

It's very good. Cisco has excellent support. It's better than most of our vendors. I'd rate their support a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I don't believe so. We've used Cisco, at least for this specific use case, for a long time.

What's my experience with pricing, setup cost, and licensing?

The enterprise agreement that we have has helped with the pricing because it allows us to consume licensing in more of a consumption model versus a per-user type model. That has helped us a lot.

Which other solutions did I evaluate?

I don't know. I wasn't with the organization then.

What other advice do I have?

We don't use Cisco Secure for securing our infrastructure from end to end to be able to detect and mediate threats. We have other products that serve as our endpoint detection and especially for the end-to-end side of things. That's not really our strongest use case for it. Cisco Secure hasn't helped save our organization any time or operations expenditure because we have other products that we use for that.

Overall, I'd rate Cisco Secure Firewall a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fredrik Vikstrom - PeerSpot reviewer
IT Architect at Skellefteå Kommun
Real User
Apr 9, 2023
Improves efficiency and security, integrates well, and has reasonable pricing
Pros and Cons
  • "Its efficiency and security are the most important. We are more efficient and more secure."
  • "There should be more integration with Microsoft Identity."

What is our primary use case?

We are one of our Swedish municipalities. We use this solution to support our environment and keep it safe and secure.

At the moment, Cisco SecureX is just for the monitoring part. We are migrating servers from an old infrastructure to a new one. It monitors how they're behaving on the network.

We have 500 sites using it. It's a mix of remote sites and connected sites. We have a lot of devices. We are a Swedish municipality, so we do everything from healthcare to taking care of the roads. We have a wide spectrum of users, so we have to supply everyone with what they need. So, we have a lot of devices in our network.

How has it helped my organization?

Cisco SecureX is doing a good job for us in terms of securing our infrastructure from end to end so that we can detect and remediate threats. It's detecting what we want it to detect, and it's protecting us from what we want to be protected against. So, it does its job. That's our need at the moment.

It has saved us time. Attackers are constantly trying to get hold of our environment. We've had around 20 to 30 breach attempts to get ahold of our environment. It protects us from that. It also protects us when an attempt is underway. We can see them starting to get into our network, so we can prevent it in time. The time saved varies. It can be days of work.

What is most valuable?

Its efficiency and security are the most important. We are more efficient and more secure.

We use Cisco switches and firewalls, Cisco DNA, and Cisco SecureX. The integration between various Cisco products is working very well. It's quite seamless for us.

What needs improvement?

There should be more integration with Microsoft Identity.

How are customer service and support?

We get customer support through ITEA for a bunch of solutions. We get the help we need. I'd rate them a nine out of ten. You can always do better.

Which solution did I use previously and why did I switch?

We haven't used any other solution for a long time. We have been a Cisco customer for a long period.

How was the initial setup?

I was involved in its design. Some parts of the initial setup were quite easy and some parts were quite complex. We were quite early adopters of some parts of the Cisco brand, so we had some challenges, but overall, it was quite straightforward.

What about the implementation team?

For some parts, we took the help of a third party called ITEA. Our experience with them was good.

What was our ROI?

We haven't calculated the overall ROI. There are different areas we use it for. For some management areas, we can calculate ROI, but in some areas, we can't.

What's my experience with pricing, setup cost, and licensing?

You get what you pay for. It's always priced based on what you get and what it can handle. It's acceptable.

What other advice do I have?

To those evaluating this solution, I'd advise finding out what you want to use it for. Our usage is quite basic. Overall, I am quite satisfied with what we are using it for.

Overall, I'd rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2146893 - PeerSpot reviewer
Executive Vice President, Head of Global Internet Network (GIN) at a tech services company with 10,001+ employees
Real User
Apr 9, 2023
The analysis tools and encrypted traffic analysis save time but the licensing is complicated
Pros and Cons
  • "Application inspection, network segmentation, and encrypted traffic detection or encrypted traffic analysis (ETA) are valuable for our customers."
  • "The usability of Cisco Firepower Threat Defense is an issue. The product is still under development, and the user interface is very difficult to deal with."

What is our primary use case?

We have all kinds of use cases. Our customers are large enterprises, and they need perimeter security. Zero trust, network access control, and network segmentation are quite important these days.

We are a partner and reseller. We implement, and we resell. As a Cisco Secure reseller, we have all the expertise. Our customers are usually overworked and have no time to learn how to implement these things and get some expertise. That's what we bring in. We help them select the right solution, select the proper design and architecture, and implement it. They basically lack the time and expertise, and we are a trusted advisor who helps them with their issues.

How has it helped my organization?

I'm working with security. It improves the security posture of our customers and protects them from threats. We recently saw a bunch of hacks in Germany and our customers are concerned. We help to protect our customers from that, and that's very important.

The analysis tools and encrypted traffic analysis save time. They help detect security threats and incidents that can cause outages for customers. It's a great improvement.

What is most valuable?

Application inspection, network segmentation, and encrypted traffic detection or encrypted traffic analysis (ETA) are valuable for our customers. I'm from Germany, and in Germany, people are very concerned about privacy. We have a bunch of public customers, and they have an issue with decrypting traffic, even if it's only for security analysis. They have some fears. So, they are quite interested in the capability to detect threats without decrypting traffic.

What needs improvement?

The usability of Cisco Firepower Threat Defense is an issue. The product is still under development, and the user interface is very difficult to deal with. That's one area where it should be improved. Another area for improvement, which is also related to the firewall, is stability. We are having stability issues, and we had some cases where customers had a network down situation for about one or two days, which is not great.

For how long have I used the solution?

As a partner, I have been working here for about nine years, but we offered this solution all the time. The company has probably been doing that for at least 15 years.

What do I think about the stability of the solution?

Cisco Firepower Threat Defense has improved a lot over the last few years, but we sometimes still have really big issues.

How are customer service and support?

Their support is pretty awesome. It doesn't really matter if you have a hardware issue or a software issue. If it's a hardware issue, you get a replacement quickly, and if you have a software issue, you get quick support. There are also some bad examples. I have one from wireless where after a problem was acknowledged, it needed about one year to get fixed. It depends a little bit on how complex the issue is, but in general, it's quite okay.

Which solution did I use previously and why did I switch?

We are also selling Fortinet, Palo Alto, and Check Point. We sell all solutions, but I'm quite focused on Cisco. It's mostly because I have the most expertise and experience with it over the years. I've been working with Cisco security solutions for 15 to 20 years. That's where my expertise is, and with Cisco, you have a solution for everything. It's not always the best of breed, but in the overall solution frame, you have something for everything, and they interact nicely with each other, which is great.

How was the initial setup?

The deployment model is totally customer dependent. The way we work, we look at the customer environment and develop a proper deployment model for them. Some of them are using enterprise agreements. It's becoming more and more common, so they can use several solutions at once or with some kind of added use price and other benefits.

I'm not always involved in the deployment. I work as an architect. I do not implement all the solutions I design, but I implement some of them. For me, it's important because, for one, I like it, and second thing is that I need to have some kind of hands-on experience to understand the solution so that I can make better designs.

If you do the initial setup for the first time, it's somewhat complex., but over time, you get the experience, and then it's more or less straightforward. 

Our clients rarely used the firewall migration tool. It gives you a starting point for the configuration, but usually, there are so many things you need to rework afterward. We use it sometimes, but it only does a part of the job.

It does require maintenance. The clients have maintenance contracts for that.

What about the implementation team?

In our company in Germany, just for the security solutions, we have about 20 to 30 engineers. They are experienced in different areas. For the firewalls, we have 10 engineers.

What's my experience with pricing, setup cost, and licensing?

Cisco was never a cheap solution. Compared to other vendors, it's more or less at the same level, except maybe Fortinet which is fairly cheap.

In terms of licensing, we still have issues with the subscription model. Many of our customers are used to buying a solution and owning it. It takes time to convince people to go for the subscription model. That's still an issue for us.

What other advice do I have?

We have Cisco Firepower Threat Defense, email security, web security, and Cisco Umbrella. Most of the time, I am working with Identity Services Engine for identity-related things. That's the main product I work with all the time. I have almost no direct contact with Talos, but I know that below the hood, it just improves all their security solutions.

To those evaluating this solution, I would advise being a little bit careful with it. It interfaces well with other Cisco solutions, so it has value, but it's not always the best solution.

At the moment, I would rate it a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
DavidMayer - PeerSpot reviewer
Solution Architect at a energy/utilities company with 1,001-5,000 employees
Video Review
Real User
Apr 9, 2023
Best support and good detection capabilities, but needs improvement in stability and functionality
Pros and Cons
    • "The most valuable features of the product are the VPN and the NextGen firewall features such as application control, URL filtering, etc."
    • "There is room for improvement in the stability or software quality of the product. There were a few things in the past where we had a little bit of a problem with the product, so there is room for improvement."

    What is our primary use case?

    I'm working as a Solution Architect for an energy provider in Austria. We have approximately 1,500 people working in Austria and also in some neighboring countries.

    We are using Cisco Secure Firewall. We started with Cisco ASA long ago, and now, we have Cisco Firepower or Cisco Secure Firewall. We are using the product as a perimeter firewall and for remote access VPN and site-to-site VPN tunnels with other partner companies. So, the primary use case of Cisco Secure Firewall is to secure our perimeter, but it's also for the remote access VPN for employees in the home office or if they are outside the company.

    How has it helped my organization?

    The benefit of using Cisco Secure Firewall is that there is a lot of integration with other Cisco products like Cisco ISE or even with third-party systems. It's important to have these integrations with other systems. On one hand, you get more visibility, and on the other hand, you can also use the information that you have from the firewall in other systems, such as a SIEM or other similar things. You overall get better visibility and better security.

    In terms of securing our infrastructure from end to end so that we can detect and remediate threats. When it comes to detection, it's pretty good because you have the background of Cisco Talos. I can't say if it's the truth, but they probably are one of the top players in threat hunting, so it's pretty good at detecting known things that are outside.

    What is most valuable?

    The most valuable features of the product are the VPN and the NextGen firewall features such as application control, URL filtering, etc. These features are especially valuable because nowadays, it's not enough to just filter for source and destination IPs. You need more insights or visibility to see which applications are passing your perimeter, which applications you want to allow, and which ones you want to block. Without this visibility and these features, it's a little bit hard to secure your network.

    What needs improvement?

    There is room for improvement in the stability or software quality of the product. There were a few things in the past where we had a little bit of a problem with the product, so there is room for improvement. In the past, we had problems with new releases. 

    Also, from the beginning, some functionalities or features have not worked properly. There are bugs. Every product has such problems, but sometimes, there are more problems than other products, so it's definitely something that can be improved, but Cisco seems to be working on it.

    What do I think about the stability of the solution?

    There is room for improvement in the stability of the product.

    What do I think about the scalability of the solution?

    I know that there are several models for every type of scale that you need. For small branches up to the data center or even for the cloud, there are models, but so far, we only have one cluster. Among all these different types, we found the perfect matching size for our company.

    How are customer service and support?

    The Cisco support with Cisco TAC is pretty good. With the TAC Connect Bot that you have with WebEx, you can easily open a case or escalate the case through the WebEx app. That's pretty cool. Also, the engineers that are working for Cisco TAC are really good. Among all the vendors that we have in place, it's the best support that we have experienced. I'd rate them a 10 out of 10 because compared to the other vendors that we have in place, it's definitely the best support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have a multi-vendor strategy for the firewall so that if there is some security issue in the software or something like that, you are not directly impacted, and there is another vendor in between. If I compare Cisco Secure Firewall with the other vendor that we have in place, the pro for Cisco Secure Firewall is that detection is better with the database of Talos. The con that comes to my mind is the deployment time when you deploy a change. With the other vendor, the change is more or less deployed immediately, whereas, with Cisco Secure Firewall, you have to wait for a few minutes until the change is deployed. This is one of the biggest cons on this side because if there's a misconfiguration, you are not able to correct the issue as fast as with the other vendor.

    How was the initial setup?

    We migrated from Cisco ASA to Cisco Firepower, and it was straightforward because there were some migration tools to export the old ASA rule set and import it into Cisco Secure Firewall. With these tools and the documentation that you find on Cisco's site, it was pretty straightforward, and we had nearly no problems with the migration to Cisco Secure Firewall.

    In terms of the deployment model, we have one high-availability cluster, and, of course, FMC to manage this cluster. These are physical clusters, and we have them on-prem in our data center.

    What about the implementation team?

    For deployment, we worked with our partner who helped us a little bit with the migration. Our partner's engineer had good knowledge and supported us when we had questions. When we didn't know how to do something, they helped us with that.

    What's my experience with pricing, setup cost, and licensing?

    The licensing models that are available for Cisco Secure Firewall are okay. You have nearly every option that you need. You can pick filtering, advanced malware protection, or all the available features. It's sufficient.

    In terms of pricing, there are, for sure, some cheaper vendors, but overall, it's nearly the same. It has a fair price.

    What other advice do I have?

    To those evaluating Cisco Secure Firewall, I'd advise thinking about what are your use cases and what's your goal to achieve with this product. It's also a good idea to talk to other customers or a partner and ask them what's their experience and what they think about it, and if it's suitable for this use case or not. And, of course, it's also a good idea to do a proof of concept or something like that.

    At the moment, I'd rate Cisco Secure Firewall a six out of ten. The reason for that is that we are having some problems with the stability and functionality of the product, but there are also features, such as VPN, that are working from day one without a problem. So, there are good parts, and there are parts that are not working as well as we would like them to, but we and Cisco TAC will solve this in the future, and then the rating will go up.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2026
    Buyer's Guide
    Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.