Cisco Secure Firewall Reviews

Our business requirements are URL filtering and threat protection. We're using the Cisco 5525 and 5510 series. We have eight to 10 firewalls.

Our company is looking for vendors who can protect from the current, advanced technologies. We are looking for any technology that protects from the most threats, and that covers things like DDoS protection, spyware, and SSL.

We feel secure using Cisco firewalls. That's why we're using them. Cisco has never disappointed us, from a business point of view.

Cisco provides the most solutions.

We use some of our Cisco firewalls offsite. They provide DDoS  protection and multi-factor authentication. That is a good option as it enables work-from-home functionality. That is a feature that makes our customers happy.

Cisco needs to work more on the security and tech parts. Palo Alto gives a complete solution. Customers are very happy to go with Cisco because they have been around a long time. But that's why we are expecting from Cisco to give us a solution like Palo Alto, a complete solution. 

Cisco provides us with application visibility and control, although it's not a complete solution compared to other vendors. Cisco needs to work on the application behavior side of things, in particular when it comes to the behavior of SSL traffic. There is a focus on SSL traffic, encrypted traffic. Cisco firewalls are not powerful enough to check the behavior of SSL traffic. Encrypted traffic is a priority for our company.

In addition, while Cisco Talos is good, compared to the market, they need to work on it. If there is an attack, Talos updates the IP address, which is good. But with Palo Alto, and possibly other vendors, if there is an attack or there is unknown traffic, they are dealing with the signature within five minutes. Talos is the worst around what an attacker is doing in terms of updating bad IPs. It is slower than other vendors.

Also, Cisco's various offerings are separate. We want to see a one-product, one-box solution from Cisco.

I have been working on the security side for the last one and a half years. The company has been using Cisco ASA NGFW for three to four years.

The stability is good. It's the best, around the world.

The scalability is also good. But in terms of future-proofing our security strategy, it depends on the points I mentioned elsewhere that Cisco needs to work on.

We are getting the best support from Cisco and we are not getting the best support from Palo Alto.

In terms of costs, other solutions are more expensive than Cisco. Palo Alto is more expensive than Cisco.

Cisco is the most tested product and is more reliable than others. But Cisco needs to work on the security side, like website protection and application behavior. We have more than 40 locations around the world and all our customers are expecting Cisco. If Cisco provides the best solution, we can go with Cisco rather than with other vendors.

Palo Alto gives the best solution these days, but the problem is that documentation of the complete solution is not available on their site. Also, Palo Alto's support is not as good as Cisco's. We don't have a strong bond with Palo Alto. The longer the relationship with any vendor, the more trust you have and the more it is stable. We are more comfortable with Cisco, compared to Palo Alto.

If you're looking for a complete solution, such as URL filtering and threat protection, we recommend Palo Alto firewalls, but this Cisco product is also good.

We are using three to four security tools: one for web security, and another tool for application security, and another for email security. For email we have an Office 365 email domain so we are using other tools for that. For firewall security we are using Cisco ASA, Palo Alto, and Fortinet for protecting our business.

We have about 15 people on my team managing the solutions. They are network admins, and some are in security.

We use it for our university department firewall. It replaced our 12-year-old Cisco ASA 5520, which used to protect web servers, mail servers, SVN repositories, office computers, research computers, and computer labs. It was used for blocking the internet for exams. It was not used for IPS, so we did not buy the new threat protection or malware license. We connected it to a Layer 3 switch for faster Inter-VLAN routing.

It works better through specs than our old ASA 5520. It seems to perform the same functionality unless you buy the additional threat protection licenses, so this is a disappointment. I found a bug where the ASDM could not be used with Windows 2016, but it did work with Windows 10.  

• Most of same old ASA 5520 config could be used for the new 5516-X model. The ASDM interface is improved and can also be configured to the Firepower settings. 
• I am used to the ASA syntax, therefore it is quite easy to make up new rules. I have found that DNS doctoring rules are useful, and I am not sure how other firewalls handle the issue of internal versus external DNS, so this was a reason to keep the same type of firewall.
• Customizing logging event of syslog to feed into Splunk is very useful for management and monitoring just for the importance events instead of a huge stream of thousands of unneeded events.
• I found it quite easy to block computers from the internet, e.g, in a computer lab with students doing an exam using software for the course when needed.
• I use access to a list to block IPs which have attacked our web servers on the outside interface, since I do not have IPS.
• I found that setting up rules for HTTPS and SSH access to the management interface are straightforward, including setting the cypher type.
• It is very useful to use the command line interface for modifying or adding to the config because sometimes the ASDM interface is hard to find when the setting is more complicated.
• The text config file is great to have, to know what is in the config, instead of having to check every setting in the GUI.
• While the CLI is used the most, sometimes the ASDM is faster and easier to use to set some settings.
  

• It is confusing to have two management interfaces, e.g., ASDM and Firepower Management Center. It would be nice to have a Windows program instead of a virtual appliance for the Firepower Management Center.  The ASA and Firepower module seem redundant, not sure which one to set the rules in, but maybe that was for backward compatibility. I am not sure that is very useful.
• It is surprising that you need to have a virtual appliance for the Firepower Management Center. It is not good if you have to setup a VMware server just for it.
  
• 10Gb interfaces should be available on more models. 
  

ASA pricing seems high compared to other firewalls, such as the Sophos XG models. 

The licensing features are getting more complicated. These should be simplified. 

I deployed the Cisco Secure Firewall at the Internet Edge for the most part.

We use the solution for deep packet inspection, Internet Edge functionality, IDS, and IDP.

The solution’s GUI could be better.

I have been using Cisco Secure Firewall for six years.

Cisco Secure Firewall is a scalable solution that allows you to add capacity.

The solution’s initial setup is straightforward.

The solution’s pricing is competitive.

I rate the solution's ease of management and configuration an eight out of ten. I would recommend Cisco Secure Firewall to other users based on what they want it for and a combination of price point and supportability.

Overall, I rate the solution an eight out of ten.

We mostly use Cisco Secure Firewall as a VPN concentrator and for its firewall features.

Using Cisco Secure Firewall has helped grow our familiarity with people that know Cisco.

The most valuable feature of Cisco Secure Firewall is its ease of configuration and that it's scalable for firewalls and VPNs.

Changes you make in the GUI sometimes do not reflect in the command line and vice versa.

We have been using the solution since its inception, so, for many years now.

We did not have any stability issues with Cisco Secure Firewall.

We did not see any limitations with Cisco Secure Firewall’s scalability.

We also use Aruba in our organization. We never have to factor in extra development time when we go to a new major version of Cisco. With Aruba, we have a pretty drawn-out development timeline for any upgrades or software improvements. Aruba and Cisco Secure Firewall are very different in their implementation and development.

The initial setup of the Cisco Secure Firewall is very straightforward. The average time it took to deploy the solution was very short. Deploying the VM and automating our configurations took a couple of minutes.

Cisco smart licensing is a hassle for a disconnected environment. However, I haven't licensed anything in a while. There have been many changes, making it easier to license disconnected devices connected to the internet.

ASAv uses the solution as a VPN concentrator and a firewall because it could be used for both. It can be used for landing AnyConnect clients on ASAv and as a firewall.

What sets Cisco Firewall apart from other products is that when we do an update, we know we're not going to break a lot of things, and there are not a lot of bugs. The integration on the Cisco side is pretty good.

Most of our team is familiar with Cisco, and everyone knows what to expect when they log in. So it's easy in that way.

I like the application visibility and control with Cisco Secure Firewall. My only complaint is that the changes made in the GUI sometimes do not reflect in the command line.

I haven't had any problems with Cisco Secure Firewall. It's very straightforward and reliable. Also, it's trustworthy because it has the Cisco name.

Cisco Secure Firewall has helped free up our IT staff for other projects. The product is quite heavy into automation. So with it being Cisco, it is very scalable in generating configs. The solution saves a week or two for implementation and integration.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience through the reliability aspect.

You know what you're getting when you use an ASAv from Cisco. Cisco Secure Firewall is a great product in terms of reliability and scalability.

Overall, I rate Cisco Secure Firewall ten out of ten.

I'm a design consultant. We primarily use the product to secure various client networks, major infrastructure, highways, and urban surveillance.

The solution is pretty easy to deploy. It is pretty ubiquitous too, so it is easy to get. It pretty much does the job we need it to do.

I would like to see an IE version of the solution where it is ruggedized. Most of what we do is infrastructure based on highways. Now that the product has a hardened switch, the only thing left in our hubs that isn't hardened is probably the firewall. It would be nice to pull the air conditioners out of the hubs.

I have been using the solution for 20 years.

I've never had a stability problem with firewalls.

The solution seems to be very scalable. I probably don't have much experience with scalability because, by the nature of how our networks work, we don't scale them; we just add another one.

Support is very good. I've never had a problem with any form of support.

Positive

I used only a couple of other products over the years due to client preference. In general, Cisco Secure Firewall is easier to deploy mostly because of the depth of personnel trained in it. Every other product seems to be a niche thing that two people know, but Cisco once again seems ubiquitous throughout the industry. Our customers choose Cisco for various reasons, from cost to a preference for Cisco. It meets the task that they need to meet. It's really the spectrum.

The deployment is pretty straightforward. It's the same as deploying any other Cisco equipment. If you know what you're doing, it's not a huge deal.

I believe our clients have seen an ROI. Their networks are more secure. Various agencies have tested a few of them to prove it, and they've proven okay. Since they weren't attacked, they have received an ROI.

The licensing is not so bad. The solution’s pricing could be lower. It's not horrible, though.

The application visibility and control are pretty good. It seems to do everything we've ever needed it to do. I've never asked the product to do something that it couldn't do. The solution has been pretty successful at securing our infrastructure from end to end. Most of our client’s staff have reported that the product is not as maintenance intensive as they would like. They never had to deal with maintenance before, but now they do. We deploy new systems for our clients.

I haven't had much experience with Cisco Talos directly. I know it's there, but I haven't really been involved. I haven't experienced it, which I believe is a good thing. It's doing its job if I don't have to get involved with it. The product has definitely helped improve our organization’s cybersecurity resilience. We weren't secure at all before, and we are a known target since we’re based in infrastructure. The solution has been very helpful in providing security.

It is a good product. I would definitely look into it. There is great value in going to a partner to a reseller to deploy the product. They understand the equipment and have expertise. Normally, they're local, so local knowledge is always useful. They have done deployments before, so sometimes they know tips or tricks that aren't in the manuals.

People evaluating the solution should give it a look. Definitely, it is worth taking a look at it.

Overall, I rate the product a nine out of ten.

To safeguard our clients' system data and related aspects, we rely on Next-Generation Firewalls as a system integrator. In particular, we use Cisco Secure Firewall for enhanced security measures.

We have provided our services to the National Information Center in Riyadh, which is a government database. They installed Cisco Secure Firewall systems and have given us positive feedback, which is why most of the areas prefer to use Cisco. To date, we have not received any negative feedback from our clients regarding any issues, such as hacking. Everything has been secure, and I hope it stays that way in the future.

Our company operates in Saudi Arabia, primarily working with government sectors. If any hardware malfunctions, the defective device is removed, and we receive a replacement from the reseller. We have not encountered any issues related to delays in receiving replacements for malfunctioning devices which has been beneficial.

In today's world, cyberattacks have become a common occurrence. However, so far, we have not faced any issues with our systems. I hope the situation remains the same in the future. If Cisco introduces even more advanced security measures, it would be beneficial.

One of the major issues we face in the Middle East is the long delivery time for Cisco products. Currently, they are taking almost 10 months to deliver, which is much longer compared to before when we received the products within 70 to 80 days or even two to three months. For instance, we recently placed an order that has a delivery date in the middle of 2024. This delay is unacceptable as customers cannot wait that long, and they may opt for other alternatives, such as Huawei, Juniper, or HPE. Therefore, Cisco needs to improve its delivery time and ensure that they deliver products within a reasonable timeframe, as it did before.

I have been working with Cisco Secure Firewall for more than 10 years.

We have not encountered any stability issues. The only issue we faced was with another company that did not have proper cooling systems in their data center.

The scalability of the Cisco Secure Firewall is excellent.

A few years ago, we faced an issue with some of our devices in Saudi Arabia, and we reached out to Cisco for assistance. They responded promptly and repaired our devices within the given time frame. While the delivery time for their solutions in the Middle East may be longer, Cisco still delivers their solutions on time, whether it's for repair or new orders. Even if the delivery time is up to a year, Cisco ensures that our products are provided on time.

I rate the support from Cisco Secure Firewall a ten out of ten.

Positive

As a system integrator, our primary focus is not on selling products, but rather on providing comprehensive solutions to our customers, starting from scratch and ensuring everything runs smoothly. In this regard, we rely heavily on Cisco devices, including switches, routers, code devices, NK, Nexus, 7000, and 9000. We also use other Cisco products, such as IP phones and access points. In Saudi Arabia, Cisco is the most popular brand in the market, but its popularity is declining due to prolonged delivery times. Customers cannot afford to wait a year, and this is the primary reason for the decline in demand.

The prices of Cisco Secure Firewall are competitive, especially for us as Cisco partners. We purchase the products directly from Cisco as a gold partner, which allows us to obtain better pricing than we would get from normal distributors or the local market.

Our current company, SNC ICT, is already a Cisco Gold Partner. We are actively involved in investing, purchasing, and selling Cisco products to our customers, as well as performing installations, configurations, and providing other related services.

In the Middle East, most people with a budget opt for Cisco. However, I do not have any information about the preferences in Europe, South Asia, or Asia.

This solution is a next-generation firewall. We use it to inspect our traffic going through the internet edges. This solution blocks Tor nodes or botnets that try to invade the system using various methods for intrusion. 

This solution helped us to identify the key areas where we need to focus to block traffic that is malicious to our organization. We can complete a layer 7 inspection and take a deep dive into the packets and block the traffic accordingly.

It took approximately six months to a year to realize the benefits of deploying this solution. It's an arduous process that is still ongoing.

This tool offers great value with regard to cyber security due to its integration with different tools like Splunk and other cloud-based solutions.

Within an application, you can block traffic at a granular level instead of relying on HTTPS traffic.

The application detection feature of this solution could be improved as well as its integration with other solutions. 

I have been using this solution for five years. 

There is room for improvement when it comes to stability. We have encountered a lot of bugs using this solution.

This is a scalable solution. 

I would rate the customer support for this solution an eight out of ten. 

Positive

We previously used Check Point. We had an option to connect all of our security products from the endpoint to the firewalls to SASE-based solutions. This is why we changed solutions.

The initial setup is straightforward because it is supported by good documentation. We did not experience many issues and deployment took a couple of months.

We first deployed the solution in monitoring mode before moving into protection mode. We required four or five engineers for this. It takes a lot of time to do any maintenance or upgrades. This is one of my key pain points for this product.

Maintenance requires two people; one to focus on the upgrade and one to monitor the traffic.

We have experienced a return on investment in terms of security that has added value. 

This solution offers smart licensing that is comparable to other solutions on the market. 

I would rate this solution a seven out of ten. 

There are multiple data planes that run within this solution. My advice is to unify those data planes into a single data plane, so that traffic is sectioned and can be handled effectively. If you need a next-generation firewall, this is a good product.

We are currently using this solution as a VPN and an internet firewall in some locations. In our data center, we are still using FortiGate as an internet firewall but we are evaluating other options.

If you compare the ASA and the FirePOWER, the best feature with FirePOWER is easy to use GUI. It has most of the same functionality in the Next-Generation FirePOWER, such as IPS, IPS policies, security intelligence, and integration and identification of all the devices or hardware you have in your network. Additionally, this solution is user-friendly.

We cannot have virtual domains, which we can create with FortiGate. This is something they should add in the future. Additionally, there is a connection limit and the FMC could improve.

I have been using Cisco Firepower NGFW Firewall for approximately three years.

The solution is not stable. There seems to be always some issues. This is not ideal when you are running a system in a data center environment.

There is room for improvement in the scalability of this solution.

I was satisfied with the support we received.

When I did the installation three or four years ago it was challenging. 

This solution is expensive and other solutions, such as FortiGate, are cheaper.

I have evaluated FortiGate firewalls and when comparing with this solution there is no clear better solution, they each have their pros and cons.

I would recommend a Next-Generation firewall. FortiGate has a Next-Generation firewall but I have never used it. However, it would be similar to the Cisco Next-Generation FirePOWER, which has most of the capabilities, such as running all the BDP sessions and having security intelligence in one system. 

I would recommend everyone to use this solution.

I rate Cisco Firepower NGFW Firewall a six out of ten.