Our primary use case for this solution is to help us manage our infrastructure and reduce time and effort for these tasks.
Senior System Administrator at Royalcement
Helps us manage our infrastructure and reduce time and effort but upgrades should be made easier
Pros and Cons
- "The hardware is very powerful and it is a stable solution."
- "The installation and upgrade sytems need to be improved."
What is our primary use case?
How has it helped my organization?
Right now it has improved only some things as we need to upgrade for additional functionality.
What is most valuable?
What would be the most valuable features for us are things we can't even work with yet. We work with an older version of the product that cannot do some things that we need. We can't install the next version because we cannot find great local support assistance for Cisco.
So, instead of using these features through Cisco, which is eventually what we want to do, we blend in with other solutions like Nutanix. The upgrade in Nutanix is very easy and doesn't require downtime. But with Cisco, we have already products and services in the server. We can't afford the downtime that it would take to make the upgrade and we can't find anyone professional to assist us with the problem at this point.
What needs improvement?
If there were a way to make the upgrade process better, it would be great. Our most important issue right now is to resolve the installation barrier so we can use the product features fully. We needed to phase in new hardware and try again with Cisco HyperFlex M5.
Also if we had one interface, it would solve some operating issues. If we can control all devices from one interface, I think it would help a lot.
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Cisco UCS Manager
November 2024
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For how long have I used the solution?
We have been using UCS (Unified Computing System) manager for three years
What do I think about the stability of the solution?
The solution itself is very stable.
What do I think about the scalability of the solution?
I think this product is very scalable. We have maybe 50 or 60 users right now working with SAP applications like S/4 HANA and it's working well for now. For now, we do not have immediate plans to scale usage as far as staff, but we are investing in new hardware. This will allow us to make any upgrades before we put the products into production. We can do the upgrade with no downtime no problems.
How are customer service and support?
The system for technical support is working well, but I've opened more than five or six technical support issues for HyperFlex. So it's very good for response time and attention, but when I asked to make this upgrade, they tell me that they can't do that. If you want to upgrade or want any service, we can open new tickets. But we open one and then another and the problem isn't solved.
With HyperFlex, the firmware has some issues. If we can't upgrade, we can't solve some problems and enhance the threshold in this product. We need solutions to problems not to just open more tickets.
Which solution did I use previously and why did I switch?
We did work with previous products to set up a traditional server solution. We switched to Cisco UCS Manager because it is more powerful. We knew about our limitations because we were not familiar with this product and lack some better access to local technical support. We planned to take the UCS Manager course and training to solve these issues.
How was the initial setup?
The installation is very complex. We work with Hypervisor VMware. We study the competitive advantage of different combinations and compatibilities. Because there are so many options this process becomes very complex. Compared to Nutanix, we don't investigate anything. We just click download and install the system.
From day one when we were initiating HyperFlex, we worked with version 1.9 at the time. After one year, we made the upgrade to 2.0 and then 2.1. After many open tickets and trying many times, we can't upgrade the tool to 2.201. So, we are still trying to get to the point where we want to be with the implementation and it is one year and three months.
What about the implementation team?
We implemented on our own but for the upgrade with would like to work with assistance. We have not been able to find proper assistance in our area.
What's my experience with pricing, setup cost, and licensing?
If someone working with SAP (System Analysis and Program Development) or some other system, I recommend HyperFlex for that infrastructure as a better hardware solution but not the application. If you work with SAP and something like S/4 HANA or anything else, Cisco is a good hardware solution.
On a scale from one to ten, where one is the worst and ten is the best, I would rate Cisco USC Manager a seven because the pricing and quality of the product with the discount from Cisco make HyperFlex a good value compared to other solution.
As we preferred Cisco as a solution at a great price, I think many people will consider it a better option. With some training and support, we can solve the issues we have.
Which other solutions did I evaluate?
Before choosing Cisco, we did not evaluate other options because we were familiar with the company through other products and their reputation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
The solution is agile, stable, scalable, and has good support
Pros and Cons
- "I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare."
- "I want to be able to schedule multiple sequential updates in one go."
What is our primary use case?
I work for a service provider and we deploy this product for our customers. This is a tool to manage Cisco UCS devices: data servers, networking devices, or whatever Cisco produces under the UCS umbrella.
How has it helped my organization?
If I wasn't using Cisco UCS Manager as a centralized console, I would be managing each and every server individually. UCS Manager gives me the ability to manage them all through a single piece of software.
What is most valuable?
I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare. I look at a single pane of glass to see how all of my hardware is doing.
What needs improvement?
There are quite a few components when it comes to operating servers, and the process has to be done in a sequence. If UCS provided a functionality to set up all of my sequences in one go, for example, I want to apply this piece of software now, and once this is done, I want to apply this piece of software, it would be great. I want to be able to schedule multiple sequential updates in one go.
Also, I've been trying the solution on a mobile device, and it doesn't work that great. They could probably do with redesigning the interface so it works for different device sizes and resolutions.
For how long have I used the solution?
I have been using this solution for around eight years.
What do I think about the stability of the solution?
I rate the stability as an eight or nine out of ten. It's very stable.
What do I think about the scalability of the solution?
I would rate the scalability as an eight out of ten. It's quite scalable. The solution is mostly used by the server administrators and network administrators.
How are customer service and support?
Cisco's tech support is a ten out of ten. They know their job well.
Which solution did I use previously and why did I switch?
Before, when we were working on Dell or HP servers, we would have to use individual remote management software for every server. HP OneView came in when Cisco UCS did. They're a competitor of Cisco UCS that also offered centralized management, but they were not as good. They could never do what Cisco UCS could do in terms of simplification and ease of use.
How was the initial setup?
The setup is quite difficult. It's not a cake walk. I would rate it as a five out of ten.
The deployment time really depends on the size. For the enterprise level, it takes a couple of days to do a complete Cisco UCS setup. However, if we were to just install the UCS Manager as a software, then it would take an hour or two.
What about the implementation team?
I work for a managed service provider. For small customers, we get an expert in there and use an external person within the service provider to help. For large customers, we have employees who already have that expertise.
The staff required for deployment or maintenance depends purely on the size of the deployment. You could do it with one or two people or you could have a big team.
What was our ROI?
If you were using, for example, HP hardware, you would have more hardware faults and you'd be spending time having the parts replaced. Even though they might be under warranty, it's still a waste of time and tech efforts to have the parts replaced. Whereas with UCS, I save that time because I hardly ever see my good UCS setup having hardware failures.
What's my experience with pricing, setup cost, and licensing?
Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable. They don't do component pricing, so you get everything you need in a bundle.
What other advice do I have?
This solution is stable, agile, scalable, and Cisco provides good support.
My advice to somebody looking into this solution is to spend good time in designing the setup in terms of architecture. Have a good data center design architect to make sure they design a good solution. Take the setup slow because that's where you need to spend most of your time. When your setup is good and well-documented, it will make the admin's job easier.
I rate this solution as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Cisco UCS Manager
November 2024
Learn what your peers think about Cisco UCS Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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System Specialist at MTN
A solution that offers lots of functionality, while being stable and highly scalable
Pros and Cons
- "The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system."
- "I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own."
What is our primary use case?
We primarily usually use UCS Manager where we've installed from the ESXI Host and are hosting multiple UCM's.
How has it helped my organization?
There are occasions when we have or have had one of the VM licenses expiring and that required us to quickly create a new implementation of some issues. The solution makes the process easy.
What is most valuable?
If I'm playing with a new host, the most valuable aspect is that those servers can get a host up and running in quickly.
What needs improvement?
I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own.
They should work to simplify the server creation template.
For how long have I used the solution?
I've been using the solution since 2016.
What do I think about the stability of the solution?
The solution feels very stable. I seldom get UCS Manager related issues.
What do I think about the scalability of the solution?
The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system.
How are customer service and technical support?
Technical support is good, but I find it best when I log a call when the team in America is working so that it gets assigned to someone there. European support isn't as good as the US support.
How was the initial setup?
I wasn't a part of the original setup team, so I can't speak to its level of difficulty. You only need one administrator to handle the solution once it's implemented.
What other advice do I have?
We're using the on-premises deployment model.
It's a good solution, as long as you can maneuver admin paths and are competent in running the day to day support tasks.
The solution is a bit complicated and complex, but the trade-off is you have a lot of functionality.
I would rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Advanced Automation Architect at a computer software company with 5,001-10,000 employees
Quick server deployment and replication with an easy setup
Pros and Cons
- "Creating UCS service profiles for quickly deploying servers and replicating that configuration to another server makes it easier for deployment."
- "Improving functionalities similar to InterSite within UCS Manager would be beneficial."
What is our primary use case?
I have experience with Cisco InterSite, but only for a proof of concept (POC). I used it to demonstrate its functionality to our clients.
What is most valuable?
Creating UCS service profiles for quickly deploying servers and replicating that configuration to another server makes it easier for deployment.
What needs improvement?
There are options that could make configuration and administration easier. Improving functionalities similar to InterSite within UCS Manager would be beneficial.
How was the initial setup?
The initial setup is really easy. I deployed an infrastructure with about eight hosts in maybe six hours. This includes installing the chassis in the rack, installing the blade, and making connections.
What about the implementation team?
I performed the deployment activities physically, including configuration. I usually handle these tasks alone.
What's my experience with pricing, setup cost, and licensing?
Cisco is the most expensive compared to other vendors like Dell and HP when it comes to data center solutions.
What other advice do I have?
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 29, 2024
Flag as inappropriateEngineer at ITC GROUP
A helpful solution to configure devices and resources with great technical support
Pros and Cons
- "We can configure the Cisco UCS Manager, the profiles and interactions with the resource we manage."
- "Getting a CLI report on routers, switches, or any other CLI configuration device is difficult."
What is our primary use case?
We use it to get the Cisco UCS Manager to configure all the devices, resources, and the possibility to interact with the CPU's memory and the profiles to manage. Most of the environments that we work with are related to VMware.
What is most valuable?
We can configure the Cisco UCS Manager, the profiles and interactions with the resource we manage. For example, we had a problem with a damaged motherboard in a bank, so we had to replace that. Cisco sent the RMA, and we switched the motherboard, the CPUs and the memory. When we did that, we inserted the blade server with a new motherboard and the validation of all the new characteristics of the motherboard and the mezzanine port was recognized easily through the Cisco UCS Manager. We have been told that fixing this issue would not have been easy with other brands as it was with the Cisco UCS Manager.
What needs improvement?
Getting a CLI report on routers, switches, or any other CLI configuration device is difficult. We do a show run or show start-up, and we get the whole configuration, but we do not have that in the GUI environment in the Cisco UCS Manager. Having a command to export the show run or show start-up will be nice.
For how long have I used the solution?
We have been using this solution for four years, and we have been using the old version. It is deployed on-premises.
What do I think about the stability of the solution?
It is a stable solution, and we don't have any problems. If any public interconnects fail, we have high availability. We do not consider the Fabric Interconnect with the M6 version of the servers, and we need to get to inter-site service. It could be on-premises and also on cloud.
What do I think about the scalability of the solution?
It is a scalable solution. We need some people for deployment, configuration, maintenance and support. They deal with the Cisco UCS Manager environment, so we don't get involved in VMware, visualization, or Hypervisor support. Specifically for hardware maintenance, we have at least ten technicians.
How are customer service and support?
The technical support is very good, and I rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy.
What was our ROI?
I am not sure if we have received a return on investment.
What other advice do I have?
I rate this solution a nine out of ten. Regarding advice, It has easier deployment. You have support, a wide range of support engineers at Cisco that can help with either the Cisco UCS Manager isolated deployment, the HyperFlex or the ACI deployment.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Sr. Lead Consultant - Infrastructure | Virtualization & Cloud Computing | SDN |NFV at a computer software company with 1,001-5,000 employees
Easy to use and manage with a good dashboard and portal for core configuration
Pros and Cons
- "The reporting functionality will give you any report you want."
- "I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
What is our primary use case?
We primarily use Cisco UCS Manager for VDI and for connecting to a private cloud.
What is most valuable?
Cisco UCS has a fantastic portal to do the core configuration.
The connection between the Cisco UCS server and the network is easy to use and easy to manage.
This solution has all of the requirements for the network using public extenders.
The dashboard is awesome and you can easily get all of the information that you want.
The reporting functionality will give you any report you want.
What needs improvement?
I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system.
Adding another layer of embedded virtualization would allow us to sell this as one unit, like Nutanix or VxRail.
For how long have I used the solution?
I have been using Cisco UCS Manager for three years.
What do I think about the scalability of the solution?
Cisco UCS is easy to scale.
How was the initial setup?
The first time implementing this solution is a little bit complex. However, after you have the required hands-on experience, the second implementation will be easy. There are a certain number of steps and you follow the documentation.
What other advice do I have?
I have recommended Cisco USC for multiple customers and in particular, one of them was a financial institution.
The biggest lesson that I have learned from using Cisco UCS Manager is that sizing is very important. Once you start thinking about it, you have to understand the requirements, and sizing is important in this regard. Once you understand the requirements, you have to select the right model.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Engineer at a media company with 10,001+ employees
Easy to manage and simple but has limited scalability options
Pros and Cons
- "Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
- "Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
What is our primary use case?
Cisco UCS Manager helps us manage all the blades so we can apply quality to templates. Recently, we have installed VMware vCenter from where we manage it. Cisco UCS Manager gives us control of all the blades with a maximum of 160 blades in a single UCS Manager. From there we can manage all the hardware related issues, like upgrades.
What is most valuable?
Cisco UCS Manager is a simple solution. Their technical support is good because whenever we need to generate a technical log, we can generate it from the console itself. It gives ease of management. Cisco UCS Manager is overall a good package because it offers a GUI interface and a CLI. We use Cisco UCS PowerTool to manage through.
What needs improvement?
In terms of what can be improved, the help dashboard could. Usually, we use vCenter. If I go to an option called Performance Monitoring, it gives us metrics in real-time.
The performance dashboard should be out in front of the UCS Manager - as soon as you log in you should see the dashboard. That should be improved. Another thing is the inventory management dashboard. Inventory is like a configuration database. So we should also be able to pull all the details which can give answers so we do not wonder about the HCI data.
Also, scalability could be improved in this solution.
Lastly, it should be more user-friendly because Cisco is a bit of a complex solution. So we are running the VMware environment and it has added capabilities of management.
What do I think about the stability of the solution?
Mostly it is stable. Sometimes when we upgrade there's a bug or something like that. Then we involve Cisco for the technical support and they help. I've been always grateful because whenever we need them, they are always available.
What do I think about the scalability of the solution?
Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more. It has a limit of a maximum of 20 chassis which can hold up to 160 blades. Then, if we need 161 blades, we have to install another Cisco UCS Manager to manage it. That is not expandable. If you have a large volume of blades to support, like 1000 blades, we'd have to divide 1000 by 160 and that will be the number of UCS Managers in our environment.
How are customer service and technical support?
I've been in touch with them. They are very good at the technical level.
How was the initial setup?
The initial setup is straightforward and not so complex.
I think it is a 20 minute job to mount UCS Manager.
What about the implementation team?
I implemented it myself.
What other advice do I have?
Now people have many more options. If you're talking about HCI, Cisco has it. They have their own product called Cisco HyperFlex. Though if you are looking for a single short solution then you probably will not find it here.
On a scale from one to 10, I would rate Cisco UCS Manager a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network and Security Manager at a energy/utilities company with 5,001-10,000 employees
Good infrastructure management with valuable conferencing features
Pros and Cons
- "Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing."
- "In the next release, I would like to see improvements made to their security."
What is our primary use case?
We use this solution to manage our infrastructure.
What is most valuable?
The most valuable features are the conferencing in the video and audio, it's a promising solution.
Cisco has the edge on the data portion. The compatibility between the Cisco infrastructure along with the UCS manager or any collaboration solution definitely has more levels.
The Voicemail is smart, it does a good job. It is a luxury that Cisco is providing.
What needs improvement?
Firepower has weaknesses. I had to load several partitions to improve it.
A smart office solution provided us with a demo showing us the camera qualities. I believe that Cisco is moving forward with this.
In the next release, I would like to see improvements made to their security. Also, they have to introduce firewall compatibility in the UCS, as with Firepower where they have a dedicated box with their software, switches, and routing. It's a one-box solution and it would be a huge benefit for Cisco.
Cisco depends on other vendors like IBM and HP for the hardware. Cisco should improve its hardware manufacturing in regards to the UCS and the use of other vendor's hardware.
For how long have I used the solution?
I have been using this solution for twenty one years.
How are customer service and technical support?
I have been working with Cisco for the last twenty-one years. Their technical support is outstanding. There is a huge availability across the globe for the first level of support and installation.
I am very happy with the support.
How was the initial setup?
We deployed this solution on-premises.
What's my experience with pricing, setup cost, and licensing?
Cisco is moving forward with its licensing.
Which other solutions did I evaluate?
VMware is one of the leading solutions in terms of the voice domain, but they have good competition with Microsoft 2019 that also has the CI solution that Microsoft introduced.
VMware has a good solution in terms of SDDC (Software-Defined Data Center) and now they have a new solution called SCI. It's a mature solution.
One of the negative parts of VMware is the licensing, everything requires a license. VMware is a solution that is costly at the end of the day. This needs to be improved.
What other advice do I have?
Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing. They have a new solution called Cisco DNA where they have improved the security, OT environment, and IoT.
It is a good solution for WAN technology.
Cisco is on top of the infrastructure.
Cisco Wise Mail IT is now called Unified Messaging. The unity was the first introduction to Cisco for voice mail integrated with cross messaging and now they have a full collaboration solution in one box.
Cisco Tetration Technology has recently been introduced, but it has not yet matured in the market. We haven't used this solution yet as it is not mature yet. We saw a demo in Dubai, they showed us the functionalities.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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