From a usability and functionality perspective, Cisco UCS Manager is very good.
ICT Leader at Safripol (Pty) Ltd.
Stable and resilient, but slightly more complicated to deploy
Pros and Cons
- "From a usability and functionality perspective, Cisco UCS Manager is very good."
- "Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options."
What is most valuable?
What needs improvement?
Cisco UCS Manager is slightly more complicated to deploy and requires technical expertise that small organizations probably won't have. Cisco UCS Manager is expensive and it could be made cheaper.
Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options. Also, the ability to configure, maintain, and support could be more intuitive and user-friendly.
For how long have I used the solution?
The organization has been using Cisco UCS Manager for about a year. I've only joined the organization about three to four months ago.
What do I think about the stability of the solution?
I rate Cisco UCS Manager a seven or eight out of ten for stability.
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What do I think about the scalability of the solution?
The scalability of Cisco UCS Manager is very good. We haven't needed to scale that at any stage. Fifty users are using Cisco UCS Manager in our company and it is not extensively used.
How was the initial setup?
The deployment took about six to eight months.
What about the implementation team?
The deployment of Cisco UCS Manager was done by an integrator.
What was our ROI?
We haven't seen a return on investment for our company because the use case wasn't properly evaluated at the outset. So it's not that Cisco UCS is bad. I have seen Cisco UCS in other organizations where it's been extensively used, and there has been a return on investment. So this is more just a misaligned project.
What's my experience with pricing, setup cost, and licensing?
Cisco UCS Manager’s annual licensing fee is expensive. The solution and the equipment required to get the functionality going for Cisco UCS Manager are costly. So we've got a host out of a hosted data center, and we have to put it into a demilitarized zone, which adds to the total cost of ownership.
What other advice do I have?
Our usage of Cisco UCS Manager is minimal. We're just using it as a telephony system.
Cisco tends to over complicate all of their solutions. Cisco UCS Manager is not that flexible. Cisco technologies are always cumbersome, and you need a specialist's skills to use their products. That's why we used an integrator to deploy it and couldn't do anything in-house. So, from that perspective, it limits flexibility.
Cisco UCS Manager virtually needs no maintenance. Since it's being deployed, it's pretty robust, which is typical for Cisco. If you implement it correctly, it is stable and resilient.
Before opting for Cisco UCS Manager, do your evaluation upfront properly, and make sure you understand your use case. Also, look at alternatives from the perspective of support and the complexity of deployment. Those were the key areas we probably didn't look at, and as the project went on, we discovered the pitfalls.
Overall, I rate Cisco UCS Manager a seven or eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Data Center SME at Orange España
Provides ability to associate with hardware profiles based on customer requirements and seems versatile
Pros and Cons
- "It is more robust than other solutions. So, the stability is good."
- "There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies."
What is our primary use case?
I use UCS Manager to create profiles associated with blades, like WLAN numbers and MAC addresses. I also create policies, such as scrubbing policies and maintenance policies for server removal and maintenance policies. It helps us manage everything.
What is most valuable?
The best feature is its ability to associate with hardware profiles based on customer requirements.
What needs improvement?
There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies.
For example, if I am putting a maintenance policy, the software should be more descriptive and user-friendly, especially when dealing with policies in UCS Manager.
For how long have I used the solution?
I have been using this solution since 2013. So, I have extensive experience with this solution. So, for the past ten years, I have been using this solution.
What do I think about the stability of the solution?
It is more robust than other solutions. So, the stability is good.
What do I think about the scalability of the solution?
Scalability depends on the business needs. It is a scalable product. If I have a banking sector business, I look forward to getting this solution, which is integrated with storage.
But, if I have a new business, which is in a web environment where we don't have much data, then it is much better because I would require computing power, and not much storage. To compute power, inside the blade, it is much more powerful than other hardware.
Now in business, the users are moving out of Cisco UCS. The upper version of Cisco HyperFlex is now absolute. If I am currently using Cisco UCS, my next target is to go to Cisco HyperFlex hyper-converged infrastructure. But Hyper-converged infrastructure is out of the market. It is the end of life. It is obsolete.
Which solution did I use previously and why did I switch?
Prior to Cisco, it was like a legacy environment. It was Dell HP server, which is associated with the ESX IV center, typically, Legacy.
How was the initial setup?
In comparison to HP and Dell, the initial setup is very difficult. Because they have moved away from manual deployment, but Cisco UCS Manager is more complex.
What's my experience with pricing, setup cost, and licensing?
In comparison to other solutions, it is expensive. In HP servers, for example, we have HP SIM, and in Dell DXL, there's Dell Open Manager. Cisco UCS Manager is not as familiar with upgrades, maintenance, deployment and manageability.
What other advice do I have?
My recommendation will depend on the nature of the business, the requirements, the full size or midsize of the setup, and the budget. If you have the physical space and data center for hardware deployment, then it involves managing physical hardware and a person for the physical environment. It also includes a layer of virtualization hypervisor, requiring personnel for that, and then network, firewall, and other resources. So, it depends on cost-effectiveness.
Overall, I would rate the solution an eight out of ten. It provides a robust solution for on-premises setups.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Senior System Engineer at a tech services company with 10,001+ employees
Allows the central management of maintenance, installation, and configuration activities but has limited scalability and lacks a performance dashboard for hardware
Pros and Cons
- "What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities."
- "What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present."
What is our primary use case?
My company uses Cisco UCS Manager for managing Cisco UCS Blade and rack server, the physical server, for the virtual environment, Vmware. Suppose you have five hundred blades or more in the organization. It'll be complex to manage individual blades for maintenance purposes. This is where Cisco UCS Manager comes in, as it helps maintain all physical blades in a centralized manner.
What is most valuable?
What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities. It's easier to set up, maintain, and configure the environment when you're using Cisco UCS Manager.
What needs improvement?
What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present, so it's an area for improvement in Cisco UCS Manager.
Cisco UCS Manager has an alert feature, so you can configure alerts when an error occurs, but what's missing is the alert for blade performance issues, such as CPU, memory, or network issues. For example, if the CPU utilization goes beyond eighty or ninety percent, the Cisco UCS Manager should be able to alert you, but that's not available now.
I want to add more chassis to help with scalability in the next release to Cisco UCS Manager. The platform also needs performance monitoring for the hardware.
For how long have I used the solution?
I've been using Cisco UCS Manager for more than ten years.
What do I think about the stability of the solution?
Cisco UCS Manager is a stable platform.
What do I think about the scalability of the solution?
You can scale Cisco UCS Manager, but there's a limitation because one Cisco UCS Manager can have twenty chassis, with twenty chassis having eight blades. Hence, there's a maximum of one hundred and sixty blades per chassis. If you want to go beyond that number, you have to get a new Cisco UCS Manager, which means purchasing another license.
How are customer service and support?
Cisco UCS Manager has excellent technical support that's ready to provide support whenever my company needs it. Support is responsive and knowledgeable, so I'm rating it a five out of five.
Which solution did I use previously and why did I switch?
Cisco has a new solution called Cisco Intersight. It's a cloud solution that has many improved features. It's a good solution, and my company is motivated to use it instead of Cisco UCS Manager.
How was the initial setup?
The initial setup for Cisco UCS Manager wasn't too complex, but it wasn't easy either. Anybody who wants to set it up needs an excellent understanding of Cisco architecture.
On a scale of one to five, my rating for the setup is a three.
What's my experience with pricing, setup cost, and licensing?
The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me.
What other advice do I have?
In my company, twenty people use Cisco UCS Manager. As it's a stable environment, whenever there's any maintenance, anyone available to take on the task will handle it. Maintenance is on an individual team basis.
My rating for Cisco UCS Manager is seven out of ten.
My company is a partner of Cisco UCS Manager.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Data Engineer at a media company with 10,001+ employees
Easy to manage and simple but has limited scalability options
Pros and Cons
- "Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
- "Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
What is our primary use case?
Cisco UCS Manager helps us manage all the blades so we can apply quality to templates. Recently, we have installed VMware vCenter from where we manage it. Cisco UCS Manager gives us control of all the blades with a maximum of 160 blades in a single UCS Manager. From there we can manage all the hardware related issues, like upgrades.
What is most valuable?
Cisco UCS Manager is a simple solution. Their technical support is good because whenever we need to generate a technical log, we can generate it from the console itself. It gives ease of management. Cisco UCS Manager is overall a good package because it offers a GUI interface and a CLI. We use Cisco UCS PowerTool to manage through.
What needs improvement?
In terms of what can be improved, the help dashboard could. Usually, we use vCenter. If I go to an option called Performance Monitoring, it gives us metrics in real-time.
The performance dashboard should be out in front of the UCS Manager - as soon as you log in you should see the dashboard. That should be improved. Another thing is the inventory management dashboard. Inventory is like a configuration database. So we should also be able to pull all the details which can give answers so we do not wonder about the HCI data.
Also, scalability could be improved in this solution.
Lastly, it should be more user-friendly because Cisco is a bit of a complex solution. So we are running the VMware environment and it has added capabilities of management.
What do I think about the stability of the solution?
Mostly it is stable. Sometimes when we upgrade there's a bug or something like that. Then we involve Cisco for the technical support and they help. I've been always grateful because whenever we need them, they are always available.
What do I think about the scalability of the solution?
Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more. It has a limit of a maximum of 20 chassis which can hold up to 160 blades. Then, if we need 161 blades, we have to install another Cisco UCS Manager to manage it. That is not expandable. If you have a large volume of blades to support, like 1000 blades, we'd have to divide 1000 by 160 and that will be the number of UCS Managers in our environment.
How are customer service and technical support?
I've been in touch with them. They are very good at the technical level.
How was the initial setup?
The initial setup is straightforward and not so complex.
I think it is a 20 minute job to mount UCS Manager.
What about the implementation team?
I implemented it myself.
What other advice do I have?
Now people have many more options. If you're talking about HCI, Cisco has it. They have their own product called Cisco HyperFlex. Though if you are looking for a single short solution then you probably will not find it here.
On a scale from one to 10, I would rate Cisco UCS Manager a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Advanced Automation Architect at a computer software company with 5,001-10,000 employees
Quick server deployment and replication with an easy setup
Pros and Cons
- "Creating UCS service profiles for quickly deploying servers and replicating that configuration to another server makes it easier for deployment."
- "Improving functionalities similar to InterSite within UCS Manager would be beneficial."
What is our primary use case?
I have experience with Cisco InterSite, but only for a proof of concept (POC). I used it to demonstrate its functionality to our clients.
What is most valuable?
Creating UCS service profiles for quickly deploying servers and replicating that configuration to another server makes it easier for deployment.
What needs improvement?
There are options that could make configuration and administration easier. Improving functionalities similar to InterSite within UCS Manager would be beneficial.
How was the initial setup?
The initial setup is really easy. I deployed an infrastructure with about eight hosts in maybe six hours. This includes installing the chassis in the rack, installing the blade, and making connections.
What about the implementation team?
I performed the deployment activities physically, including configuration. I usually handle these tasks alone.
What's my experience with pricing, setup cost, and licensing?
Cisco is the most expensive compared to other vendors like Dell and HP when it comes to data center solutions.
What other advice do I have?
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 29, 2024
Flag as inappropriateSenior System Engineer at a financial services firm with 10,001+ employees
Flexible, easy to manage, and scalable with a quick, focused technical support
Pros and Cons
- "The most valuable features are flexibility and management."
- "We have three data centers and if we could manage all three data centers using one interface, it would be great."
What is our primary use case?
We are using this infrastructure for the virtualization usage for our ESX servers.
What is most valuable?
The most valuable features are flexibility and management. If you want a non-standard network or SAN configuration then Cisco UCS is very flexible.
You can manipulate the ESX server network connection or SAN connections with Cisco UCS.
We are comfortable using Cisco UCS in our virtualization environment. We can control anything in the network or SAN site.
What needs improvement?
Integration can always be improved, but that is not an issue for me because I work in a bank in Turkey. In Turkey, there are some regulations regarding Co//ab in the banking industry. Authorities are not permitted to use Co//ab for banking, so integration is not a use case for us.
The stability could use some improvements.
We have three data centers and if we could manage all three data centers using one interface, it would be great.
For how long have I used the solution?
I have been using Cisco UCS Manager for four and a half years.
What do I think about the stability of the solution?
It is very stable. We had some issues with the batteries or memory, but if you look at the bigger picture it is very stable.
What do I think about the scalability of the solution?
This solution is very scalable. We manage two large Cisco UCS environments. There are many servers in it and we can grow and scale a lot if we want, it has a lot of room.
How are customer service and technical support?
I am very happy with the technical support.
When you work with vendors such as HP, IBM or Huawei, you can face these types of problems, but it is not as important because the technical support is very good. If you have any issues they resolve your issue very quickly.
The technical support is fast and focused on finding a solution. If we have errors with the hardware or the software, the technical support solves it immediately.
How was the initial setup?
The initial setup is very straightforward. In the beginning, it appeared to be complex, but after some time it was very straightforward and you can control everything.
It took three or four days to deploy this solution.
What about the implementation team?
We had the help of the Cisco professionals for the deployment.
What other advice do I have?
I am very happy with Cisco UCS. If I had to choose between other submissions, I would choose the Cisco UCS every time.
It's a wonderful product.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Specialist at MTN
A solution that offers lots of functionality, while being stable and highly scalable
Pros and Cons
- "The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system."
- "I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own."
What is our primary use case?
We primarily usually use UCS Manager where we've installed from the ESXI Host and are hosting multiple UCM's.
How has it helped my organization?
There are occasions when we have or have had one of the VM licenses expiring and that required us to quickly create a new implementation of some issues. The solution makes the process easy.
What is most valuable?
If I'm playing with a new host, the most valuable aspect is that those servers can get a host up and running in quickly.
What needs improvement?
I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own.
They should work to simplify the server creation template.
For how long have I used the solution?
I've been using the solution since 2016.
What do I think about the stability of the solution?
The solution feels very stable. I seldom get UCS Manager related issues.
What do I think about the scalability of the solution?
The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system.
How are customer service and technical support?
Technical support is good, but I find it best when I log a call when the team in America is working so that it gets assigned to someone there. European support isn't as good as the US support.
How was the initial setup?
I wasn't a part of the original setup team, so I can't speak to its level of difficulty. You only need one administrator to handle the solution once it's implemented.
What other advice do I have?
We're using the on-premises deployment model.
It's a good solution, as long as you can maneuver admin paths and are competent in running the day to day support tasks.
The solution is a bit complicated and complex, but the trade-off is you have a lot of functionality.
I would rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
The solution is agile, stable, scalable, and has good support
Pros and Cons
- "I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare."
- "I want to be able to schedule multiple sequential updates in one go."
What is our primary use case?
I work for a service provider and we deploy this product for our customers. This is a tool to manage Cisco UCS devices: data servers, networking devices, or whatever Cisco produces under the UCS umbrella.
How has it helped my organization?
If I wasn't using Cisco UCS Manager as a centralized console, I would be managing each and every server individually. UCS Manager gives me the ability to manage them all through a single piece of software.
What is most valuable?
I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare. I look at a single pane of glass to see how all of my hardware is doing.
What needs improvement?
There are quite a few components when it comes to operating servers, and the process has to be done in a sequence. If UCS provided a functionality to set up all of my sequences in one go, for example, I want to apply this piece of software now, and once this is done, I want to apply this piece of software, it would be great. I want to be able to schedule multiple sequential updates in one go.
Also, I've been trying the solution on a mobile device, and it doesn't work that great. They could probably do with redesigning the interface so it works for different device sizes and resolutions.
For how long have I used the solution?
I have been using this solution for around eight years.
What do I think about the stability of the solution?
I rate the stability as an eight or nine out of ten. It's very stable.
What do I think about the scalability of the solution?
I would rate the scalability as an eight out of ten. It's quite scalable. The solution is mostly used by the server administrators and network administrators.
How are customer service and support?
Cisco's tech support is a ten out of ten. They know their job well.
Which solution did I use previously and why did I switch?
Before, when we were working on Dell or HP servers, we would have to use individual remote management software for every server. HP OneView came in when Cisco UCS did. They're a competitor of Cisco UCS that also offered centralized management, but they were not as good. They could never do what Cisco UCS could do in terms of simplification and ease of use.
How was the initial setup?
The setup is quite difficult. It's not a cake walk. I would rate it as a five out of ten.
The deployment time really depends on the size. For the enterprise level, it takes a couple of days to do a complete Cisco UCS setup. However, if we were to just install the UCS Manager as a software, then it would take an hour or two.
What about the implementation team?
I work for a managed service provider. For small customers, we get an expert in there and use an external person within the service provider to help. For large customers, we have employees who already have that expertise.
The staff required for deployment or maintenance depends purely on the size of the deployment. You could do it with one or two people or you could have a big team.
What was our ROI?
If you were using, for example, HP hardware, you would have more hardware faults and you'd be spending time having the parts replaced. Even though they might be under warranty, it's still a waste of time and tech efforts to have the parts replaced. Whereas with UCS, I save that time because I hardly ever see my good UCS setup having hardware failures.
What's my experience with pricing, setup cost, and licensing?
Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable. They don't do component pricing, so you get everything you need in a bundle.
What other advice do I have?
This solution is stable, agile, scalable, and Cisco provides good support.
My advice to somebody looking into this solution is to spend good time in designing the setup in terms of architecture. Have a good data center design architect to make sure they design a good solution. Take the setup slow because that's where you need to spend most of your time. When your setup is good and well-documented, it will make the admin's job easier.
I rate this solution as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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