Cisco UCS Manager and LogicMonitor compete in the IT management software sector, each offering distinct advantages. LogicMonitor holds an edge with flexible deployment options and custom monitoring features, enhancing user satisfaction.
Features: Cisco UCS Manager unifies storage, networking, and compute, providing strong management capabilities. Its integration with existing infrastructure is valuable to users. LogicMonitor is noted for its dashboarding, alert features, and customizable monitoring modules, enhancing visibility and efficiency with adaptive dashboards. Users focus on its customization and adaptability.
Room for Improvement: Cisco UCS Manager could improve integration, simplify its GUI, and streamline upgrades to reduce downtime. Users report challenges in performance monitoring, scalability, and need for deployment tools. LogicMonitor requires enhanced dashboard customization, reporting features, and role-based access control. Users seek better automation in mapping functions and remediation along with performance dashboard refinements.
Ease of Deployment and Customer Service: Cisco UCS Manager supports on-premises setups, which can be complex and require technical expertise. Its technical support is praised for responsiveness. LogicMonitor offers varied deployment options across public, on-premises, and hybrid clouds, providing broader implementation flexibility. Its support receives positive feedback but varies regionally in quality.
Pricing and ROI: Cisco UCS Manager, though expensive, is seen as delivering good ROI through reliability and reduced hardware issues, yet costlier than competitors. Discounts and bundled value are appreciated. LogicMonitor is competitively priced with straightforward licensing, providing value even for larger deployments. Its pricing flexibility and perceived value offer an advantage, especially for organizations needing scalable monitoring solutions.
Regarding Cisco tech, they are pretty good.
I would rate the scalability at nine out of ten, probably.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing.
As long as they can afford it, there is a setup cost involved.
One of the valuable features is the user interface base, specifically the C user interface.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
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