We performed a comparison between Cisco UCS Manager and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system."
"Ease of management is certainly the most valuable feature in this product."
"The most valuable features are flexibility and management."
"The hardware is very powerful and it is a stable solution."
"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"The reporting functionality will give you any report you want."
"The interface is ergonomic and native. We can use UCS Manager to do all the configurations for the servers, including storage, networking, and all the other components we need inside the fabric. It's simple and flexible."
"From a usability and functionality perspective, Cisco UCS Manager is very good."
"Has service mapping, impact management, metric intelligence and health of analytics."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"It is easy to use and simple to learn."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"The solution is very capable and user friendly."
"Their Event Management is very good."
"I like the tool's discovery feature."
"Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
"What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present."
"In the next release, I would like to see improvements made to their security."
"I want to be able to schedule multiple sequential updates in one go."
"The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there."
"Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options."
"We have three data centers and if we could manage all three data centers using one interface, it would be great."
"The solution's pricing is high and could be reduced."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"There is room for improvement in the stability of ServiceNow."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
"I advise others not to customize a lot while using the solution."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
More ServiceNow IT Operations Management Pricing and Cost Advice →
Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews while ServiceNow IT Operations Management is ranked 8th in IT Infrastructure Monitoring with 35 reviews. Cisco UCS Manager is rated 8.0, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Cisco UCS Manager vs. ServiceNow IT Operations Management report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.