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CodeTwo Backup for Office 365 pros and cons

Vendor: CodeTwo
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

The restore functionality is highly valuable.
Porting of targeted sources in CSV format is a beneficial feature.
Smooth integration and connection between tenants enhance the process.
Ease of configuration with a wizard simplifies setup and job creation.
The flexibility to use backups for migration to another Office 365 environment is advantageous.

CONS

There is room to improve in managing email signatures.
Efforts to modify XML files for speed and efficiency faced unclear technical aspects regarding speed adjustment parameters.
CodeTwo Backup for Office 365 should support cloud backups.
Use of Windows Server 2016 or 2019 is suggested.
Customer service and support could improve, with email responses sometimes delayed until late in the day.
 

CodeTwo Backup for Office 365 Pros review quotes

Nikola Uvalic - PeerSpot reviewer
Nov 6, 2023
The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality.
reviewer2348067 - PeerSpot reviewer
Feb 20, 2024
The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well.
ME
Feb 12, 2025
Almost all the features of CodeTwo are valuable for Microsoft 365.
Find out what your peers are saying about CodeTwo, Veeam Software, Synology and others in SaaS Backup. Updated: March 2025.
844,944 professionals have used our research since 2012.
reviewer2395788 - PeerSpot reviewer
May 21, 2024
The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment.
 

CodeTwo Backup for Office 365 Cons review quotes

Nikola Uvalic - PeerSpot reviewer
Nov 6, 2023
There is room to improve in managing email signatures.
reviewer2348067 - PeerSpot reviewer
Feb 20, 2024
I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear.
ME
Feb 12, 2025
The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond.
Find out what your peers are saying about CodeTwo, Veeam Software, Synology and others in SaaS Backup. Updated: March 2025.
844,944 professionals have used our research since 2012.
reviewer2395788 - PeerSpot reviewer
May 21, 2024
There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019.