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Acronis Cyber Cloud vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Cloud
Ranking in MSP Backup
8th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
BackupAssist
Ranking in MSP Backup
12th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
Backup and Recovery (70th)
 

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 1.1%, up from 0.7% compared to the previous year. The mindshare of BackupAssist is 1.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Gitesh Chavan - PeerSpot reviewer
Data protection needs are supported through effective cybersecurity features
I have installed Acronis Cyber Cloud for file server backup. The second destination for the file server backup is Acronis Cloud Storage The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption. With these features,…
RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the overall solution as ten out of ten."
"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."
"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"I can expand on the fly by just adding space or the number of users."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
 

Cons

"Pricing is still a little high, as other vendors offer better pricing."
"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."
"With respect to support, I feel that sometimes there is a delay."
"Sandboxing features would be beneficial."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
 

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
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Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Regarding India, the most important thing is pricing. Pricing is still a little high, as other vendors offer better pricing.
What is your primary use case for Acronis Cyber Cloud?
I use this mostly for the cloud-to-cloud backup of Office 365. That is the most important thing I am looking for. Microsoft Office 365 adoption is more than approximately 76% in the market.
What advice do you have for others considering Acronis Cyber Cloud?
If I want the initial products like DLP or antivirus without a bundle that includes cybersecurity and firewall, I can choose Acronis. It's suitable for small and medium enterprises. The overall pro...
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Comparisons

 

Overview

 

Sample Customers

Information Not Available
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Acronis Cyber Cloud vs. BackupAssist and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.