AirCheck G3 vs OneTouch AT Network Assistant comparison

AirCheck G3 and OneTouch AT Network Assistant are both solutions in the Network Troubleshooting category. AirCheck G3 is ranked #5 with an average rating of 10.0, while OneTouch AT Network Assistant is ranked #12. AirCheck G3 holds a 7.3% mindshare in NT, compared to OneTouch AT Network Assistant’s 2.9% mindshare. Additionally, 100% of AirCheck G3 users are willing to recommend the solution, compared to 100% of OneTouch AT Network Assistant users who would recommend it.

AirCheck G3

Read 13 AirCheck G3 reviews

926 Views
301 Comparison Views

100% willing to recommend

OneTouch AT Network Assistant

Read 6 OneTouch AT Network Assistant reviews

177 Views
89 Comparison Views

100% willing to recommend

AirCheck G3

OneTouch AT Network Assistant

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 11, 2024

OneTouch AT Network Assistant and AirCheck G3 are both popular network diagnostic tools. While AirCheck G3 has more features, OneTouch AT Network Assistant is strong on pricing and support.

Features: OneTouch AT Network Assistant includes comprehensive network testing capabilities, detailed performance reports, and automation options. AirCheck G3 offers superior Wi-Fi analysis, faster diagnostics, and advanced wireless testing features.

Room for Improvement: OneTouch AT Network Assistant needs a more user-friendly interface, timely software updates, and intuitive dashboard designs. AirCheck G3 requires better battery life, compatibility with more add-on tools, and enhanced hardware durability.

Ease of Deployment and Customer Service: OneTouch AT Network Assistant is known for its straightforward setup and responsive customer support. AirCheck G3 is also easy to deploy but stands out due to its faster response times in customer service.

Pricing and ROI: OneTouch AT Network Assistant is cost-effective with good ROI, attracting budget-conscious buyers. AirCheck G3, though more expensive, justifies its higher cost through advanced features and provides better long-term value.

To learn more, read our detailed AirCheck G3 vs. OneTouch AT Network Assistant Report (Updated: December 2024).

Buyer's Guide

AirCheck G3 vs. OneTouch AT Network Assistant

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

AirCheck G3

Ranking in Network Troubleshooting

5th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 7.3%, down from 9.2% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 2.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

David-Prusynski

Senior Network Engineer at a healthcare company with 5,001-10,000 employees

A portable, rugged device that reduces resolution time and saves thousands of dollars

It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you can eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address. That'd be a nice function. We should be able to put an AP to MAC address in Excel and export it as a CSV file and then import it. That'd be nice to have because I have that information for all my hospitals. The one I'm doing this weekend has got 550 access points. It is much easier for me to look at an AP name than to get a MAC address. Currently, I have to go to a different spreadsheet and try to find that MAC address. If I had the AP name, it would be like, "Okay. Yep. See it. Done." They are doing spectrum analysis in G3, which I would love to have in G2. That's a nice tool to have, and from what I heard, that's the same price. I'd like to have that. The other function I would love to see is the ability to test fiber. I know the $10,000 version has the ability to test fiber, but I would love this lower-cost device to be able to test fiber.

Read full review

JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on."

"It has made our networking staff more productive. We spend less time because the device helps us by identifying the issue and providing a solution for the customer. Prior to not having this device, we would have to guess when an issue arose. Now, we don't have to guess. This can easily save us hours per call."

"It is a pretty rock-solid device that is well-built."

"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."

"AirCheck has a feature that lets you play a tone so you can track down a rogue AP based on the RF signal. That's a cool feature. It can also help you identify interference like microwave ovens or Bluetooth devices. I also like the ability to link it to your online account. It sends a report via email and saves it on the cloud."

"The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable."

"The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particular spectrum."

"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."

More AirCheck G3 pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

Cons

"We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow."

"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."

"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."

"I would like them to modify the interface. The button to change profiles is fairly small. When you have interventions, it is not always possible to have a ballpoint pen or perfect precision touch with it, since sometimes you need to touch it quite a lot when your hands are very dirty. I would like a special pen that is compatible with that responsive screen. That would make it easier."

"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."

"It was hard to determine which AP was which because it only shows the MAC address. It'll also display the MAC address of the BSSID, so it looked like I had 12 APs in my house. If I have three access points and each is a dual-band with an SSID or BSSID for each radio, it comes out to about 12 APs. That's one of the bugs fixed in the latest firmware update, but it's only available if you have a NetAlly support contract."

"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."

"The solution doesn't have much functional information online."

More AirCheck G3 cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

Pricing and Cost Advice

"Pricing is on par with the rest of the industry and the licensing is decent."

"For a few thousand dollars, you save yourself a ton of time. It's a great deal."

"It costs $3,000. It would be nice if its cost was less. I could then buy more. Currently, when we buy one, we make sure that where we need it is big enough, or if it is too small, when a person has a job, they have to get a temporary one mailed to them to use, which becomes a little less convenient."

"I'd always love a lower price, but as compared to some of the other tools, it is fairly reasonable. I personally bought one. So, I must have thought the value was there because I'm spending my own hard cash on it, not just the company's. You can get support. I don't have support on my personal device. We did buy support for our company devices. It is reasonable. It is not super expensive or astronomical."

"The product has a pretty good price."

"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."

"The upfront cost of the solution is around $4,000."

"The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."

More AirCheck G3 pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Network Troubleshooting solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

14%

Manufacturing Company

12%

Computer Software Company

11%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AirCheck G3?

The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particula...

See all answers

What is your experience regarding pricing and costs for AirCheck G3?

The upfront cost of the solution is around $4,000. This cost does not include service contracts for support.

See all answers

What needs improvement with AirCheck G3?

The solution doesn't have much functional information online. Most of the information online is regurgitated from marketing brochures. I purchased the solution for a job and sold it afterward becau...

See all answers

Ask a question

Earn 20 points

Comparisons

LinkRunner vs AirCheck G3

Compared 29% of the time

iTrinegy NE-ONE Network Emulator vs AirCheck G3

Compared 27% of the time

AirMagnet Survey vs AirCheck G3

Compared 22% of the time

NetAlly EtherScope nXG vs AirCheck G3

Compared 21% of the time

More AirCheck G3 Competitors

LinkRunner vs OneTouch AT Network Assistant

Compared 100% of the time

More OneTouch AT Network Assistant Competitors

Product Reports

Buyer's Guide

AirCheck G3

December 2024

Download AirCheck G3 product report

Buyer's Guide

OneTouch AT Network Assistant

December 2024

Download OneTouch AT Network Assistant product report

Also Known As

AirCheck G2, AirCheck

No data available

Learn More

NetAlly

Video not available

NetAlly

Overview

AirCheck G3 is the most cost-effective hardware-enabled site survey solution for Wi-Fi 6/6E networks. It provides network professionals of any skill level with complete and accurate information to survey and validate Wi-Fi deployments and changes, resolve connectivity and performance problems quickly, speed up closure of trouble tickets, and ensure your Wi-Fi network meets end users’ needs.

The new and improved battery life of 10 hours (3 - 4 hours charge) lasts you and your teams throughout the day.

AirCheck G3 Product Info

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

Sample Customers

Information Not Available

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Buyer's Guide

AirCheck G3 vs. OneTouch AT Network Assistant

December 2024

Free Report: AirCheck G3 vs. OneTouch AT Network Assistant

Find out what your peers are saying about AirCheck G3 vs. OneTouch AT Network Assistant and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,053 professionals have used our research since 2012.

See our AirCheck G3 vs. OneTouch AT Network Assistant report.

See our list of best Network Troubleshooting vendors.

We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.