AirCheck G3 vs OneTouch AT Network Assistant comparison

AirCheck G3 and OneTouch AT Network Assistant are both solutions in the Network Troubleshooting category. AirCheck G3 is ranked #5 with an average rating of 10.0, while OneTouch AT Network Assistant is ranked #12. AirCheck G3 holds a 7.3% mindshare in NT, compared to OneTouch AT Network Assistant’s 3.2% mindshare. Additionally, 100% of AirCheck G3 users are willing to recommend the solution, compared to 100% of OneTouch AT Network Assistant users who would recommend it.

AirCheck G3

Read 13 AirCheck G3 reviews

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322 Comparison Views

100% willing to recommend

OneTouch AT Network Assistant

Read 6 OneTouch AT Network Assistant reviews

182 Views
93 Comparison Views

100% willing to recommend

AirCheck G3

OneTouch AT Network Assistant

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

OneTouch AT Network Assistant and AirCheck G3 are both popular network diagnostic tools. While AirCheck G3 has more features, OneTouch AT Network Assistant is strong on pricing and support.

Features: OneTouch AT Network Assistant includes comprehensive network testing capabilities, detailed performance reports, and automation options. AirCheck G3 offers superior Wi-Fi analysis, faster diagnostics, and advanced wireless testing features.

Room for Improvement: OneTouch AT Network Assistant needs a more user-friendly interface, timely software updates, and intuitive dashboard designs. AirCheck G3 requires better battery life, compatibility with more add-on tools, and enhanced hardware durability.

Ease of Deployment and Customer Service: OneTouch AT Network Assistant is known for its straightforward setup and responsive customer support. AirCheck G3 is also easy to deploy but stands out due to its faster response times in customer service.

Pricing and ROI: OneTouch AT Network Assistant is cost-effective with good ROI, attracting budget-conscious buyers. AirCheck G3, though more expensive, justifies its higher cost through advanced features and provides better long-term value.

To learn more, read our detailed AirCheck G3 vs. OneTouch AT Network Assistant Report (Updated: October 2024).

Buyer's Guide

AirCheck G3 vs. OneTouch AT Network Assistant

October 2024

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Helped 816,406 peers since 2012

Categories and Ranking

AirCheck G3

Ranking in Network Troubleshooting

5th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 7.3%, down from 9.4% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

David-Prusynski

Senior Network Engineer at a healthcare company with 5,001-10,000 employees

A portable, rugged device that reduces resolution time and saves thousands of dollars

It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you can eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address. That'd be a nice function. We should be able to put an AP to MAC address in Excel and export it as a CSV file and then import it. That'd be nice to have because I have that information for all my hospitals. The one I'm doing this weekend has got 550 access points. It is much easier for me to look at an AP name than to get a MAC address. Currently, I have to go to a different spreadsheet and try to find that MAC address. If I had the AP name, it would be like, "Okay. Yep. See it. Done." They are doing spectrum analysis in G3, which I would love to have in G2. That's a nice tool to have, and from what I heard, that's the same price. I'd like to have that. The other function I would love to see is the ability to test fiber. I know the $10,000 version has the ability to test fiber, but I would love this lower-cost device to be able to test fiber.

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JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particular spectrum."

"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."

"The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable."

"AirCheck has a feature that lets you play a tone so you can track down a rogue AP based on the RF signal. That's a cool feature. It can also help you identify interference like microwave ovens or Bluetooth devices. I also like the ability to link it to your online account. It sends a report via email and saves it on the cloud."

"It is a pretty rock-solid device that is well-built."

"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."

"The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."

"The ability to push data to Link-Live is really important. On the main screen, you can see all the system parameters, and then you can also go and see all the current systems that are operating. They all have different SSIDs or system identifiers, and you can see all SSIDs that are operating in a certain area. Being able to see that and being able to dive into each one and figure out what frequency it is operating under is valuable."

More AirCheck G3 pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

Cons

"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."

"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."

"I would like them to modify the interface. The button to change profiles is fairly small. When you have interventions, it is not always possible to have a ballpoint pen or perfect precision touch with it, since sometimes you need to touch it quite a lot when your hands are very dirty. I would like a special pen that is compatible with that responsive screen. That would make it easier."

"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."

"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now. They're perfectly aware of this deficiency, but what they offer is good enough for a lot of people. It's not suitable for larger shops, but it works in a pinch. The AirMapper and subsequent AirMagnet integration is an afterthought."

"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."

"The solution doesn't have much functional information online."

"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."

More AirCheck G3 cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

Pricing and Cost Advice

"The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."

"If you find a feature you need, you have to call them and add it, but you should be able to use the product. You spend money on and invested in multiple devices and can't even use half of the features. They should negotiate with large enterprises who buy large numbers of units to provide NetAlly support for all of them at a nominal fee."

"The upfront cost of the solution is around $4,000."

"Pricing is on par with the rest of the industry and the licensing is decent."

"It costs $3,000. It would be nice if its cost was less. I could then buy more. Currently, when we buy one, we make sure that where we need it is big enough, or if it is too small, when a person has a job, they have to get a temporary one mailed to them to use, which becomes a little less convenient."

"The overall cost of the solution, compared to the time saved—the number of man-hours devoted to other means of troubleshooting—is incomparable."

"For a few thousand dollars, you save yourself a ton of time. It's a great deal."

"It is definitely well worth the price. It is approximately $2,500. It pays for itself since it eliminates troubleshooting costs and labor due to all the money you would spend kind of troubleshooting the device if you didn't have any of these tools with you."

More AirCheck G3 pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Comms Service Provider

15%

Manufacturing Company

12%

Computer Software Company

11%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AirCheck G3?

The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particula...

See all answers

What is your experience regarding pricing and costs for AirCheck G3?

The upfront cost of the solution is around $4,000. This cost does not include service contracts for support.

See all answers

What needs improvement with AirCheck G3?

The solution doesn't have much functional information online. Most of the information online is regurgitated from marketing brochures. I purchased the solution for a job and sold it afterward becau...

See all answers

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Comparisons

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iTrinegy NE-ONE Network Emulator vs AirCheck G3

Compared 26% of the time

AirMagnet Survey vs AirCheck G3

Compared 22% of the time

NetAlly EtherScope nXG vs AirCheck G3

Compared 21% of the time

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LinkRunner vs OneTouch AT Network Assistant

Compared 100% of the time

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Product Reports

Buyer's Guide

AirCheck G3

November 2024

Download AirCheck G3 product report

Buyer's Guide

OneTouch AT Network Assistant

November 2024

Download OneTouch AT Network Assistant product report

Also Known As

AirCheck G2, AirCheck

No data available

Learn More

NetAlly

Video not available

NetAlly

Overview

AirCheck G3 is the most cost-effective hardware-enabled site survey solution for Wi-Fi 6/6E networks. It provides network professionals of any skill level with complete and accurate information to survey and validate Wi-Fi deployments and changes, resolve connectivity and performance problems quickly, speed up closure of trouble tickets, and ensure your Wi-Fi network meets end users’ needs.

The new and improved battery life of 10 hours (3 - 4 hours charge) lasts you and your teams throughout the day.

AirCheck G3 Product Info

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

Sample Customers

Information Not Available

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Buyer's Guide

AirCheck G3 vs. OneTouch AT Network Assistant

October 2024

Free Report: AirCheck G3 vs. OneTouch AT Network Assistant

Find out what your peers are saying about AirCheck G3 vs. OneTouch AT Network Assistant and other solutions. Updated: October 2024.

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