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AlienVault OSSIM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
AlienVault OSSIM support varies, with paid users experiencing mixed resolutions, while many rely on community and self-solving.
Sentiment score
7.9
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
 

Room For Improvement

Sentiment score
5.7
AlienVault OSSIM faces challenges in scalability, integration, user interface, reporting, and stability, needing better threat detection and customization.
Sentiment score
4.7
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
The integration capabilities, especially concerning log sources, need improvement for more flexibility and simplicity in integrating with nodes.
 

Scalability Issues

Sentiment score
7.4
AlienVault OSSIM is suitable for small to mid-sized businesses but faces scale challenges in large enterprise environments.
Sentiment score
6.6
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
 

Setup Cost

No sentiment score available
AlienVault OSSIM is free initially but may incur costs for enhancements, support, or transitioning to the paid version.
Sentiment score
6.8
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
 

Stability Issues

Sentiment score
7.6
AlienVault OSSIM is stable on proper hardware but may have minor bugs and limitations with large infrastructures.
Sentiment score
7.7
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
 

Valuable Features

Sentiment score
7.6
AlienVault OSSIM offers threat detection, asset discovery, and vulnerability assessment with easy integration, centralized dashboard, and network security capabilities.
Sentiment score
8.5
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Network traffic analysis is highly efficient.
 

Categories and Ranking

AlienVault OSSIM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of AlienVault OSSIM is 4.5%, up from 2.6% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
An open-source solution that provide good detection and more visibility
The solution is not scalable. It impacts so hard. In the initial stages, AlienVault OSSIM can be suitable for small environments. There may be limitations if the customer expresses a desire to expand and add more devices. In such cases, we would need to either explore additional solutions or work within the constraints of the existing setup. We have set up alerts and configured everything in AlienVault OSSIM. It actively monitors for any security incidents. It provides us with regular updates and notifications about any ongoing activities. Only one person is using the solution. It is the perfect solution for small businesses. I rate the solution’s scalability a three out of ten.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Educational Organization
8%
Comms Service Provider
7%
Computer Software Company
28%
Government
10%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for AlienVault OSSIM?
I used the paid version of the tool and found it to be expensive. It has been a while since I changed to Securonix. I will have to check whether AlienVault charges per device, user, or log.
What needs improvement with AlienVault OSSIM?
Honestly, I don't know what can be improved in the product. I am trying to get a comparison between AlienVault OSSIM and the other solutions in the market. AlienVault OSSIM failed to provide our co...
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

OSSIM
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Learn More

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Overview

 

Sample Customers

Council Rock School District
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about AlienVault OSSIM vs. Netsurion and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.