Try our new research platform with insights from 80,000+ expert users

Amazon Comprehend vs IBM Watson Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Watson Studio
Ranking in Data Science Platforms
11th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
AI Development Platforms (9th)
 

Mindshare comparison

As of March 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.9% compared to the previous year. The mindshare of IBM Watson Studio is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Abilio Duarte - PeerSpot reviewer
A highly robust and well-documented platform that simplifies the complex world of AI
The main challenge lies in visibility and ease of use. Providing training sessions can be immensely helpful in helping users navigate and understand the tool's potential. This approach would empower users to explore and make the most of the tools and technologies at their disposal. Another area where IBM could enhance its offering is by providing more visibility to end users regarding the vast potential that Watson offers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"The most important thing is that it's a multi-faceted solution. It's a kind of specialist, not a generalist. It can produce very specific information for the customer. It's totally different from Google or any search engine that produces generic information. It's specialty is that it's all on video."
"The system's ability to take a look at data, segment it and then use that data very differently."
"It stands out for its substantial AI capabilities, offering a broad spectrum of features for crafting solutions that meet specific requirements."
"It is a stable, reliable product."
"The solution is very easy to use."
"For me, the valuable feature of the solution is the one that I used, which was Jupyter notebooks."
"Watson Studio is the most complete tool for AI projects."
"The main benefit is the ease of use. We see a lot of engineers in our site and customers that really like the way the tools are able to work with the people."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"One area that could be improved is the backup and restoration of the database and the overall database configuration."
"The decision making in their decision making feature is less good than other options."
"The main challenge lies in visibility and ease of use."
"Some of the solutions are really good solutions but they can be a little too costly for many."
"It's sometimes easy to get lost given the number of images the solution opens up when you click on the mouse and the amount of different tabs."
"The solution's interface is very slow at times."
"So a better user interface could be very helpful"
"One area that could be improved is the backup and restoration of the database and the overall database configuration."
 

Pricing and Cost Advice

Information not available
"IBM Watson Studio is a reasonably priced product"
"IBM Watson Studio is an expensive solution."
"Watson Studio's pricing is reasonable for what you get."
"The pricing is generally reasonable and straightforward but can vary significantly depending on the specific workloads in use."
report
Use our free recommendation engine to learn which Data Science Platforms solutions are best for your needs.
842,651 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Insurance Company
12%
Manufacturing Company
12%
Financial Services Firm
12%
Healthcare Company
10%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What is your experience regarding pricing and costs for IBM Watson Studio?
The pricing of Watson Studio is justified by the benefits and power it offers.
What needs improvement with IBM Watson Studio?
One area that could be improved is the backup and restoration of the database and the overall database configuration. There were also challenges with programming the network extension in the last p...
 

Also Known As

No data available
Watson Studio, IBM Data Science Experience, Data Science Experience, DSx
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
GroupM, Accenture, Fifth Third Bank
Find out what your peers are saying about Amazon Comprehend vs. IBM Watson Studio and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.