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Amazon Comprehend vs IBM Watson Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
20th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Watson Studio
Ranking in Data Science Platforms
12th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
AI Development Platforms (13th)
 

Mindshare comparison

As of October 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.5% compared to the previous year. The mindshare of IBM Watson Studio is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Market Share Distribution
ProductMarket Share (%)
IBM Watson Studio2.1%
Amazon Comprehend0.5%
Other97.4%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Abilio Duarte - PeerSpot reviewer
A highly robust and well-documented platform that simplifies the complex world of AI
The main challenge lies in visibility and ease of use. Providing training sessions can be immensely helpful in helping users navigate and understand the tool's potential. This approach would empower users to explore and make the most of the tools and technologies at their disposal. Another area where IBM could enhance its offering is by providing more visibility to end users regarding the vast potential that Watson offers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"The scalability of IBM Watson Studio is great."
"Stability-wise, it is a great tool."
"The system's ability to take a look at data, segment it and then use that data very differently."
"It has greatly improved the performance because it is standardized across the company."
"For me, the valuable feature of the solution is the one that I used, which was Jupyter notebooks."
"It is a stable, reliable product."
"Technical support is great. We have had weekly teleconferences with the technical people at IBM, and they have been fantastic."
"It has a lot of data connectors, which is extremely helpful."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"The solution's interface is very slow at times."
"I think maybe the support is an area where it lacks."
"One area that could be improved is the backup and restoration of the database and the overall database configuration."
"The main challenge lies in visibility and ease of use."
"The initial setup was complex."
"One area that could be improved is the backup and restoration of the database and the overall database configuration."
"Some of the solutions are really good solutions but they can be a little too costly for many."
"It's sometimes easy to get lost given the number of images the solution opens up when you click on the mouse and the amount of different tabs."
 

Pricing and Cost Advice

Information not available
"IBM Watson Studio is an expensive solution."
"Watson Studio's pricing is reasonable for what you get."
"IBM Watson Studio is a reasonably priced product"
"The pricing is generally reasonable and straightforward but can vary significantly depending on the specific workloads in use."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What is your experience regarding pricing and costs for IBM Watson Studio?
IBM Watson Studio is considered rather expensive, with a rating of six or seven. The pricing could be optimized relative to the features and capabilities of the product.
What needs improvement with IBM Watson Studio?
IBM Watson Studio, while powerful, lacks user-friendliness. It is not easy to use, particularly for medium or small enterprises or less experienced staff. Another aspect that requires improvement i...
What is your primary use case for IBM Watson Studio?
In my role as an integrator, my primary use cases for IBM Watson Studio ( /products/ibm-watson-studio-reviews ) involve advanced analytics and predictive analytics for telecommunications, banks, an...
 

Also Known As

No data available
Watson Studio, IBM Data Science Experience, Data Science Experience, DSx
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
GroupM, Accenture, Fifth Third Bank
Find out what your peers are saying about Amazon Comprehend vs. IBM Watson Studio and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.