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Azure OpenAI vs IBM Watson Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
IBM Watson Studio
Ranking in AI Development Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Data Science Platforms (11th)
 

Mindshare comparison

As of February 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 15.0%, down from 20.0% compared to the previous year. The mindshare of IBM Watson Studio is 1.7%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Anup Karade - PeerSpot reviewer
Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions
We have created our own platform called CanvasAI. It provides machine-learning plumbing and integration with your services. So, we've integrated Azure OpenAI through Canvas. We're also looking at some hard interface modeling from AWS as well. We access Azure OpenAI solutions for our business workflow via the platform, not directly from the service provider. There are security considerations we're working through with the security team, etc. Canvas provides the control plane, which handles RBAC for user registration and model management. For internal processes, we're using OpenAI to create partner call reports, like summarizing quarterly zip code data and other financial models. We also use it for legal and contract stuff, like comparing SOWs and contracts. For user experience, we've created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions.
Abilio Duarte - PeerSpot reviewer
A highly robust and well-documented platform that simplifies the complex world of AI
The main challenge lies in visibility and ease of use. Providing training sessions can be immensely helpful in helping users navigate and understand the tool's potential. This approach would empower users to explore and make the most of the tools and technologies at their disposal. Another area where IBM could enhance its offering is by providing more visibility to end users regarding the vast potential that Watson offers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use the solution to implement our tasks and models quickly."
"Azure OpenAI is very easy to use instead of AWS services."
"The product is easy to integrate with our IT workflow."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"The most valuable feature is the ALM."
"Azure OpenAI is useful for benchmarking products."
"The product's initial setup phase was pretty easy."
"GPT was useful for our projects."
"Stability-wise, it is a great tool."
"It has greatly improved the performance because it is standardized across the company."
"The most important thing is that it's a multi-faceted solution. It's a kind of specialist, not a generalist. It can produce very specific information for the customer. It's totally different from Google or any search engine that produces generic information. It's specialty is that it's all on video."
"It is a stable, reliable product."
"For me, the valuable feature of the solution is the one that I used, which was Jupyter notebooks."
"The scalability of IBM Watson Studio is great."
"Watson Studio is the most complete tool for AI projects."
"The main benefit is the ease of use. We see a lot of engineers in our site and customers that really like the way the tools are able to work with the people."
 

Cons

"Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
"One major drawback of Azure OpenAI is its availability, as it's not consistently accessible for effective use."
"Our customers are worried about data management, ethical, and security issues."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"The dialogue manager needs to be improved."
"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu. The accuracy in these languages requires improvement."
"In the next release, they could enhance the product's features for even greater usability and efficiency."
"The solution's response is a bit slow sometimes."
"It's sometimes easy to get lost given the number of images the solution opens up when you click on the mouse and the amount of different tabs."
"One area that could be improved is the backup and restoration of the database and the overall database configuration."
"Watson Studio would be improved with a clearer path for the deployment of docker images."
"The decision making in their decision making feature is less good than other options."
"The main challenge lies in visibility and ease of use."
"So a better user interface could be very helpful"
"I think maybe the support is an area where it lacks."
"The solution's interface is very slow at times."
 

Pricing and Cost Advice

"The tool costs around 20 dollars a month."
"Cost-wise, the product's price is a bit on the higher side."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"Azure OpenAI is a bit more expensive than other services."
"The cost is quite high and fixed."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The cost is pretty high. Even by US standards, you would find it high."
"Watson Studio's pricing is reasonable for what you get."
"IBM Watson Studio is a reasonably priced product"
"IBM Watson Studio is an expensive solution."
"The pricing is generally reasonable and straightforward but can vary significantly depending on the specific workloads in use."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Government
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing is very good for handling various kinds of jobs. While small jobs are manageable, more complex jobs require a higher model, which is a bit challenging.
What needs improvement with Azure OpenAI?
Maybe with the next release, the response will be more precise and more human-like.
What is your experience regarding pricing and costs for IBM Watson Studio?
The pricing of Watson Studio is justified by the benefits and power it offers.
What needs improvement with IBM Watson Studio?
One area that could be improved is the backup and restoration of the database and the overall database configuration. There were also challenges with programming the network extension in the last p...
 

Also Known As

No data available
Watson Studio, IBM Data Science Experience, Data Science Experience, DSx
 

Overview

 

Sample Customers

Information Not Available
GroupM, Accenture, Fifth Third Bank
Find out what your peers are saying about Azure OpenAI vs. IBM Watson Studio and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.