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Azure OpenAI vs IBM Watson Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
IBM Watson Studio
Ranking in AI Development Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Data Science Platforms (11th)
 

Mindshare comparison

As of March 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 13.9%, down from 20.9% compared to the previous year. The mindshare of IBM Watson Studio is 1.6%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Viswanath Barenkala - PeerSpot reviewer
Offers tools to moderate generated content and guidance to safely design applications, but it is not consistently accessible
Instead of a feature, the GPT-4 model has been most beneficial for automating tasks. We transitioned from GPT-3.5 to GPT-4 and actively use it. However, we face limitations due to geographic availability, subscription constraints, and rate limiting, which we are currently negotiating and working towards optimizing. While we haven't formally benchmarked Azure OpenAI's language understanding against industry standards, we find it performs well about 70-80% of the time. Occasionally, we need to refine our queries and adapt our systems accordingly to improve accuracy and effectiveness.
Abilio Duarte - PeerSpot reviewer
A highly robust and well-documented platform that simplifies the complex world of AI
The main challenge lies in visibility and ease of use. Providing training sessions can be immensely helpful in helping users navigate and understand the tool's potential. This approach would empower users to explore and make the most of the tools and technologies at their disposal. Another area where IBM could enhance its offering is by providing more visibility to end users regarding the vast potential that Watson offers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"The document intelligence feature has significantly aided in our operations, facilitating the creation of descriptive content."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"Azure OpenAI is very easy to use instead of AWS services."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"The most valuable feature is the ALM."
"The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
"IBM Watson Studio consistently automates across channels."
"Technical support is great. We have had weekly teleconferences with the technical people at IBM, and they have been fantastic."
"It stands out for its substantial AI capabilities, offering a broad spectrum of features for crafting solutions that meet specific requirements."
"Stability-wise, it is a great tool."
"Watson Studio is the most complete tool for AI projects."
"The main benefit is the ease of use. We see a lot of engineers in our site and customers that really like the way the tools are able to work with the people."
"It is a very stable and reliable solution."
"The solution is very easy to use."
 

Cons

"We encountered challenges related to question understanding."
"Maybe with the next release, the response will be more precise and more human-like."
"The dialogue manager needs to be improved."
"The solution needs to accommodate smaller companies."
"Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
"Sometimes, the responses are repetitive."
"We are awaiting the new updates like multi-model capabilities."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"The main challenge lies in visibility and ease of use."
"Some of the solutions are really good solutions but they can be a little too costly for many."
"So a better user interface could be very helpful"
"One area that could be improved is the backup and restoration of the database and the overall database configuration."
"The initial setup was complex."
"We would like to see it less as one big, massive product, but more based on smaller services that we can then roll out to consumers."
"One area that could be improved is the backup and restoration of the database and the overall database configuration."
"I want IBM's technical support team to provide more specific answers to queries."
 

Pricing and Cost Advice

"The cost is quite high and fixed."
"The cost structure depends on the volume of data processed and the computational resources required."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"Cost-wise, the product's price is a bit on the higher side."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"It's a token-based system, so you pay per token used by the model."
"The pricing is generally reasonable and straightforward but can vary significantly depending on the specific workloads in use."
"Watson Studio's pricing is reasonable for what you get."
"IBM Watson Studio is a reasonably priced product"
"IBM Watson Studio is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing is very good for handling various kinds of jobs. While small jobs are manageable, more complex jobs require a higher model, which is a bit challenging.
What needs improvement with Azure OpenAI?
Maybe with the next release, the response will be more precise and more human-like.
What is your experience regarding pricing and costs for IBM Watson Studio?
The pricing of Watson Studio is justified by the benefits and power it offers.
What needs improvement with IBM Watson Studio?
One area that could be improved is the backup and restoration of the database and the overall database configuration. There were also challenges with programming the network extension in the last p...
 

Also Known As

No data available
Watson Studio, IBM Data Science Experience, Data Science Experience, DSx
 

Overview

 

Sample Customers

Information Not Available
GroupM, Accenture, Fifth Third Bank
Find out what your peers are saying about Azure OpenAI vs. IBM Watson Studio and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.