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Amazon SageMaker vs Azure OpenAI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Amazon SageMaker support is valued for technical assistance and documentation, though response times vary, especially for non-premium users.
Sentiment score
5.8
Azure OpenAI's support is professional yet inconsistent, with subscription users receiving better assistance than free users.
 

Room For Improvement

Sentiment score
4.1
Amazon SageMaker's pricing is high, with complex features and unclear documentation; interface and integration improvements are needed.
Sentiment score
4.4
Azure OpenAI must improve model fine-tuning, language support, integration, stability, scalability, and user services amidst technological updates.
 

Scalability Issues

Sentiment score
7.6
Amazon SageMaker is highly scalable, adaptable to various data sizes, with robust features supporting diverse industrial applications despite some challenges.
Sentiment score
6.6
Azure OpenAI is scalable but faces challenges with high loads, costs, and regional capacity, affecting ROI in smaller deployments.
 

Setup Cost

Sentiment score
6.6
Amazon SageMaker's complex pricing can be expensive, with costs primarily driven by compute resources on a pay-as-you-go model.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Amazon SageMaker streamlines machine learning with pre-built models, AWS integration, flexible resources, and comprehensive tools for efficient deployment.
Sentiment score
8.0
Azure OpenAI excels in automation, accuracy, and adaptability, integrating smoothly with tools to enhance productivity and support versatile applications.
 

Stability Issues

No sentiment score available
Sentiment score
7.7
Azure OpenAI is praised for stability despite occasional performance issues, generally offering a reliable experience during high usage.
 

Categories and Ranking

Amazon SageMaker
Ranking in AI Development Platforms
4th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
Data Science Platforms (3rd)
Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the AI Development Platforms category, the mindshare of Amazon SageMaker is 8.1%, down from 8.7% compared to the previous year. The mindshare of Azure OpenAI is 22.2%, up from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Natu Lauchande - PeerSpot reviewer
Easy to use and manage, but the documentation does not have a lot of information
SageMaker Studio sounds very interesting. Feature Store and data pipeline features are very interesting. The product is a one-stop shop. It allows people without much engineering knowledge to try out and deploy models in environments similar to the production environments. The tool makes our ML model development a bit more efficient because everything is in one environment. It is easy to manage compared to when things were in different components of AWS. Amazon SageMaker is in AWS, so I need not pay two bills. It is one less system to manage, so it is easier.
Anup Karade - PeerSpot reviewer
Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions
We have created our own platform called CanvasAI. It provides machine-learning plumbing and integration with your services. So, we've integrated Azure OpenAI through Canvas. We're also looking at some hard interface modeling from AWS as well. We access Azure OpenAI solutions for our business workflow via the platform, not directly from the service provider. There are security considerations we're working through with the security team, etc. Canvas provides the control plane, which handles RBAC for user registration and model management. For internal processes, we're using OpenAI to create partner call reports, like summarizing quarterly zip code data and other financial models. We also use it for legal and contract stuff, like comparing SOWs and contracts. For user experience, we've created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Educational Organization
14%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
What do you like most about Amazon SageMaker?
We've had experience with unique ML projects using SageMaker. For example, we're developing a platform similar to ChatGPT that requires models. We utilize Amazon SageMaker to create endpoints for t...
What is your experience regarding pricing and costs for Amazon SageMaker?
Pricing is rated as a six, which is slightly more expensive compared to the budget yet adequate for the capabilities provided. On average, customers pay about $300,000 USD per month.
What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing really depends on the specific requirements and underlying needs. For example, if the goal is to implement innovative solutions for the future or to improve productivity in decision-mak...
What needs improvement with Azure OpenAI?
For my needs, when working with interactive dashboards, it's expensive. I would prefer a system that provides alternative dashboard options or allows me to go directly into the program and pinpoint...
 

Also Known As

AWS SageMaker, SageMaker
No data available
 

Learn More

 

Overview

 

Sample Customers

DigitalGlobe, Thomson Reuters Center for AI and Cognitive Computing, Hotels.com, GE Healthcare, Tinder, Intuit
Information Not Available
Find out what your peers are saying about Amazon SageMaker vs. Azure OpenAI and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.