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Azure OpenAI vs Google Vertex AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Google Vertex AI
Ranking in AI Development Platforms
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
AI Infrastructure (1st)
 

Mindshare comparison

As of April 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 12.9%, down from 21.1% compared to the previous year. The mindshare of Google Vertex AI is 14.0%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Viswanath Barenkala - PeerSpot reviewer
Offers tools to moderate generated content and guidance to safely design applications, but it is not consistently accessible
Instead of a feature, the GPT-4 model has been most beneficial for automating tasks. We transitioned from GPT-3.5 to GPT-4 and actively use it. However, we face limitations due to geographic availability, subscription constraints, and rate limiting, which we are currently negotiating and working towards optimizing. While we haven't formally benchmarked Azure OpenAI's language understanding against industry standards, we find it performs well about 70-80% of the time. Occasionally, we need to refine our queries and adapt our systems accordingly to improve accuracy and effectiveness.
Serge Dahdouh - PeerSpot reviewer
A user-friendly platform that automatizes machine learning techniques with minimal effort
We work with clients who request the implementation of a certain document into a chatbot. Because of the limited knowledge of AI, our task is to link that file to the ML and provide a platform that can work as a customer service. We previously used LangChain Phython, but now it is done through Vertex AI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure OpenAI has significantly reduced costs and increased efficiency in tasks such as aggressive testing of systems to avoid anomalies and trust issues."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"Generative AI or GenAI seems to be the best part of the solution."
"We can use the solution to implement our tasks and models quickly."
"You just have to write accurate prompts according to your requirements, and the solution gives very good results."
"The product is easy to integrate with our IT workflow."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The most valuable feature we've found is the model garden, which allows us to deploy and use various models through the provided endpoints easily."
"The monitoring feature is a true life-saver for data scientists. I give it a ten out of ten."
"We extensively utilize Google Cloud's Vertex AI platform for our machine learning workflows. Specifically, we leverage the IO branch for EDA data in Suresh Live Virtual, employing Forte IT for training machine learning models. The AI model registry in Vertex AI is crucial for cataloging and managing various versions of the models we develop. When it comes to deploying models, we rely on Google Cloud's AI Prediction service, seamlessly integrating it into our workflow for real-time predictions or streaming. For monitoring and tracking the outcomes of model development, we employ Vertex AI Monitoring, ensuring a comprehensive understanding of the model's performance and results. This integrated approach within Vertex AI provides a unified platform for managing, deploying, and monitoring machine learning models efficiently."
"The most valuable features of the solution are that it is quite flexible, and some of the services are almost low-code, with no-code services, so it gives agents flexibility to build the use cases according to the operational needs."
"Vertex AI possesses multiple libraries, so it eliminates the need for extensive coding."
"Google Vertex AI is an out-of-the-box and very easy-to-use solution."
"It provides the most valuable external analytics."
"The integration of AutoML features streamlines our machine-learning workflows."
 

Cons

"The UI could be a little easier."
"There is room for improvement in their support services."
"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"We are awaiting the new updates like multi-model capabilities."
"Maybe with the next release, the response will be more precise and more human-like."
"Sometimes, the responses are repetitive."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"I think the technical documentation is not readily available in the tool."
"Both major systems, Azure and Google, are not yet stabilized, especially their customer support."
"Google Vertex AI is good in machine learning and AI, but it lacks optimization."
"I believe that Vertex AI is a robust platform, but its effectiveness depends significantly on the domain knowledge of the developer using it. While Vertex AI does offer support through the console UI in the Google Cloud environment, it is better suited for technical members who have a deeper understanding of machine learning concepts. The platform may be challenging for business process developers (BPDUs) who lack extensive technical knowledge, as it involves intricate customization and handling numerous parameters. Effectively utilizing Vertex AI requires not only familiarity with machine learning frameworks like TensorFlow or PyTorch but also a proficiency in Python programming. The complexity of these requirements might pose challenges for less technically oriented users, making it crucial to have a solid foundation in both machine learning principles and Python coding to extract the full value from Vertex AI. It would be beneficial to have a streamlined process where we can leverage the capabilities of Vertex AI directly through the BigQuery UI. This could involve functionalities such as creating machine learning models within the BigQuery UI, providing a more user-friendly and integrated experience. This would allow users to access and analyze data from BigQuery while simultaneously utilizing Vertex AI to build machine learning models, fostering a more cohesive and efficient workflow."
"The tool's documentation is not good. It is hard."
"The solution is stable, but it is quite slow. Maybe my data is too large, but I think that Google could improve Vertex AI's training time."
"It would be beneficial to have certain features included in the future, such as image generators and text-to-speech solutions."
"I've noticed that using chat activity often presents a broader range of options and insights for a well-constructed question. Improving the knowledge base could be a key aspect for enhancement—expanding the information sources to enhance the generation process."
 

Pricing and Cost Advice

"It's a token-based system, so you pay per token used by the model."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"I rate the product pricing six out of ten."
"The cost is quite high and fixed."
"Azure OpenAI is a bit more expensive than other services."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"The cost structure depends on the volume of data processed and the computational resources required."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"The price structure is very clear"
"The solution's pricing is moderate."
"I think almost every tool offers a decent discount. In terms of credits or other stuff, every cloud provider provides a good number of incentives to onboard new clients."
"The Versa AI offers attractive pricing. With this pricing structure, I can leverage various opportunities to bring value to my business. It's a positive aspect worth considering."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Government
6%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing is very good for handling various kinds of jobs. While small jobs are manageable, more complex jobs require a higher model, which is a bit challenging.
What needs improvement with Azure OpenAI?
Maybe with the next release, the response will be more precise and more human-like.
What do you like most about Google Vertex AI?
We extensively utilize Google Cloud's Vertex AI platform for our machine learning workflows. Specifically, we leverage the IO branch for EDA data in Suresh Live Virtual, employing Forte IT for trai...
What is your experience regarding pricing and costs for Google Vertex AI?
They have different pricing models like pay-as-you-go or subscription model, and total cost of ownership. It is comparatively cheaper than Azure.
What needs improvement with Google Vertex AI?
I'm not sure if I have suggestions for improvement. Based on my comparison between the two, Vertex has various additional functionalities that Azure doesn't provide.
 

Overview

Find out what your peers are saying about Azure OpenAI vs. Google Vertex AI and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.