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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Azure OpenAI boosts productivity by 40%, reduces costs by 30-40%, and accelerates project completion with notable immediate benefits.
No sentiment score available
 

Customer Service

Sentiment score
5.8
Azure OpenAI's support is professional yet inconsistent, with subscription users receiving better assistance than free users.
Sentiment score
8.5
Google Cloud AI Platform's support is prompt but inconsistent, with room for improvement compared to competitors like Salesforce.
 

Scalability Issues

Sentiment score
6.6
Azure OpenAI is scalable but faces challenges with high loads, costs, and regional capacity, affecting ROI in smaller deployments.
Sentiment score
7.0
Google Cloud AI Platform is highly scalable, with users expressing confidence and testing for future integration and benefits.
 

Stability Issues

Sentiment score
7.7
Azure OpenAI is praised for stability despite occasional performance issues, generally offering a reliable experience during high usage.
Sentiment score
7.9
Google Cloud AI Platform is widely regarded as stable, consistently rated 7-8 out of 10 for its reliability.
 

Room For Improvement

Azure OpenAI must improve model fine-tuning, language support, integration, stability, scalability, and user services amidst technological updates.
Google Cloud AI Platform should enhance usability, integration, performance, offer more features, and adjust pricing for improved user satisfaction.
 

Setup Cost

Google Cloud AI Platform is competitively priced, with costs based on usage, offering great value with high customer satisfaction.
 

Valuable Features

Azure OpenAI excels in automation, accuracy, and adaptability, integrating smoothly with tools to enhance productivity and support versatile applications.
Google Cloud AI Platform offers affordable, intuitive services for handwriting recognition, object classification, model updates, and image text extraction.
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
7th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the AI Development Platforms category, the mindshare of Azure OpenAI is 22.2%, up from 18.4% compared to the previous year. The mindshare of Google Cloud AI Platform is 7.2%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Anup Karade - PeerSpot reviewer
Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions
We have created our own platform called CanvasAI. It provides machine-learning plumbing and integration with your services. So, we've integrated Azure OpenAI through Canvas. We're also looking at some hard interface modeling from AWS as well. We access Azure OpenAI solutions for our business workflow via the platform, not directly from the service provider. There are security considerations we're working through with the security team, etc. Canvas provides the control plane, which handles RBAC for user registration and model management. For internal processes, we're using OpenAI to create partner call reports, like summarizing quarterly zip code data and other financial models. We also use it for legal and contract stuff, like comparing SOWs and contracts. For user experience, we've created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions.
Vipul-Kumar - PeerSpot reviewer
An AI platform AI Platform to train your machine learning models at scale, to host your trained model in the cloud, and to use your model to make predictions about new data
I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing really depends on the specific requirements and underlying needs. For example, if the goal is to implement innovative solutions for the future or to improve productivity in decision-mak...
What needs improvement with Azure OpenAI?
For my needs, when working with interactive dashboards, it's expensive. I would prefer a system that provides alternative dashboard options or allows me to go directly into the program and pinpoint...
What do you like most about Google Cloud AI Platform?
A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up...
What is your primary use case for Google Cloud AI Platform?
We use Google Cloud AI Platform to extract text from images, such as forms.
 

Learn More

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Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.