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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
7th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 17.5%, down from 19.2% compared to the previous year. The mindshare of Google Cloud AI Platform is 5.6%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Anup Karade - PeerSpot reviewer
Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions
We have created our own platform called CanvasAI. It provides machine-learning plumbing and integration with your services. So, we've integrated Azure OpenAI through Canvas. We're also looking at some hard interface modeling from AWS as well. We access Azure OpenAI solutions for our business workflow via the platform, not directly from the service provider. There are security considerations we're working through with the security team, etc. Canvas provides the control plane, which handles RBAC for user registration and model management. For internal processes, we're using OpenAI to create partner call reports, like summarizing quarterly zip code data and other financial models. We also use it for legal and contract stuff, like comparing SOWs and contracts. For user experience, we've created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions.
Vipul-Kumar - PeerSpot reviewer
An AI platform AI Platform to train your machine learning models at scale, to host your trained model in the cloud, and to use your model to make predictions about new data
I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"Azure OpenAI is very easy to use instead of AWS services."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"You just have to write accurate prompts according to your requirements, and the solution gives very good results."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"The AI search functionality is particularly effective, as it creates summaries from data."
"The platform's Google Vision API is particularly valuable."
"The solution is able to read 90% of the documents correctly with a 10% error rate."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"On GCP, we are exposing our API services to our clients so that they send us their information. It can be single individual records or it can be a batch of their clients."
"The feedback left about these tools was really helpful and informative for us"
"A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up with an operational solution really quick."
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
 

Cons

"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"The dialogue manager needs to be improved."
"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu. The accuracy in these languages requires improvement."
"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"The product must improve its dashboards."
"The UI could be a little easier."
"We encountered challenges related to question understanding."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"The initial setup was straightforward for me but could be difficult for others."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
"Customizations are very difficult, and they take time."
"The model management on Google Cloud AI Platform could be better."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
 

Pricing and Cost Advice

"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"The solution's pricing depends on the services you will deploy."
"Azure OpenAI is a bit more expensive than other services."
"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"The tool costs around 20 dollars a month."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
"For every thousand uses, it is about four and a half euros."
"The licenses are cheap."
"The price of the solution is competitive."
"The pricing is on the expensive side."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing is very good for handling various kinds of jobs. While small jobs are manageable, more complex jobs require a higher model, which is a bit challenging.
What needs improvement with Azure OpenAI?
Maybe with the next release, the response will be more precise and more human-like.
What do you like most about Google Cloud AI Platform?
A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
 

Learn More

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Overview

 

Sample Customers

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Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.