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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
8th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 12.9%, down from 21.1% compared to the previous year. The mindshare of Google Cloud AI Platform is 4.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Viswanath Barenkala - PeerSpot reviewer
Offers tools to moderate generated content and guidance to safely design applications, but it is not consistently accessible
Instead of a feature, the GPT-4 model has been most beneficial for automating tasks. We transitioned from GPT-3.5 to GPT-4 and actively use it. However, we face limitations due to geographic availability, subscription constraints, and rate limiting, which we are currently negotiating and working towards optimizing. While we haven't formally benchmarked Azure OpenAI's language understanding against industry standards, we find it performs well about 70-80% of the time. Occasionally, we need to refine our queries and adapt our systems accordingly to improve accuracy and effectiveness.
Vipul-Kumar - PeerSpot reviewer
An AI platform AI Platform to train your machine learning models at scale, to host your trained model in the cloud, and to use your model to make predictions about new data
I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features include analyzing comments and preparing requests for customers, making emails easier and faster."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"I would rate it a nine out of ten."
"The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"The product is easy to integrate with our IT workflow."
"I have seen measurable benefits from Google Cloud AI Platform."
"The platform's Google Vision API is particularly valuable."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"The feedback left about these tools was really helpful and informative for us"
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"The solution is able to read 90% of the documents correctly with a 10% error rate."
"A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up with an operational solution really quick."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
 

Cons

"The solution needs to accommodate smaller companies."
"Azure could significantly benefit from including more LLM models apart from OpenAI, as I often need to switch clouds when a model doesn't meet my requirements."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"Deployment was slightly complex for me to understand."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"The UI could be a little easier."
"There could be an ability to generate visual data, such as architecture diagrams."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
"Customizations are very difficult, and they take time."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"The initial setup was straightforward for me but could be difficult for others."
"The solution can be improved by simplifying the process to make your own models."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
 

Pricing and Cost Advice

"Azure OpenAI is a bit more expensive than other services."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The cost is pretty high. Even by US standards, you would find it high."
"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"The tool costs around 20 dollars a month."
"It's a token-based system, so you pay per token used by the model."
"The licenses are cheap."
"For every thousand uses, it is about four and a half euros."
"The price of the solution is competitive."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
"The pricing is on the expensive side."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
6%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In the past, the primary expense involved token limitations which constrained scaling. Recent iterations have increased token allowances, mitigating some challenges associated with concurrent user ...
What needs improvement with Azure OpenAI?
Azure ( /products/microsoft-azure-reviews ) could significantly benefit from including more LLM models apart from OpenAI, as I often need to switch clouds when a model doesn't meet my requirements....
What do you like most about Google Cloud AI Platform?
A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.